• Journal of Digital Convergence
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• v.13 no.7
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• pp.33-45
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• 2015

Present study aims to describe who are the non-regular female workers in South Korea. The dominant form of employment of Korean female non-regular workers is characterized by instable contract, low wage, long-time work and exclusion from the state and occupational welfare. Also, non-regular female workers are not homeogenous but there are various groups of women among female non-regular workers including young part-time workers, high educational middle class contract professionals, particular contract workers such as home-schooling teachers. However, it would worth noting that over 40s, low-educational, low income, breadwinning women who are working in sales, service, and simple handy job are most likely to become non-regular female workers in South Korea. Those women are the major group among non-regular female workers. The public assistance (in cash) for non-regular workers are necessarily needed for them at this point in South Korea.

• The Research Journal of the Costume Culture
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• v.19 no.6
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• pp.1235-1246
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• 2011

The purpose of this study lies in identifying the psychological state of working women engaged in sales and services and seeing how it is correlated to their nail management behavior. Also, the study aims to look into the relationship that exists between these two factors and provide information to help women live and work better with higher self-satisfaction. As for the research process, 210 women aged 20 to 30 engaging in sales and services of clothing, financing, and cosmetics sales were asked to fill out questionnaires. Survey results indicate that women who received college education and beyond as well as those working in the cosmetics sales area were exceptional in their psychological wellbeing. In addition, women with higher income, especially those who work in the cosmetics sales field and are not yet married participated in nail management behavior with the most enthusiasm. Therefore as for the relationship between psychological wellbeing and nail management behavior, it can be said that the better one's psychological wellbeing is, the more one is likely to strive for uniqueness in managing nails.

• Management & Information Systems Review
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• v.29 no.1
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• pp.145-176
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• 2010

In most service organization, salespeople are the most visible representatives of the company. Salespeople are exposed to greater ethical pressures than individuals in many other jobs. In this context, the salesperson's ethical behaviour can play a critical role in the formation and maintenance of long-term buyer-seller relationships. Moreover, it can even generate liability problems for salespeople's organizations through both intentional and inadvertent statements. The purpose of this research focuses on the analysis of the role of ethical sales behaviour, as perceived by customer, in developing and maintaining relationship between the salesperson and the customer. Thus this study examines the relationship among perceived ethical sales behaviour, customer satisfaction, customer trust, and customer loyalty. The results of empirical analysis can be summarized by the following: First, perceived ethical sales behaviour had a significant direct effect on customer satisfaction, customer trust and customer loyalty. Second, customer satisfaction had a positive effect customer trust and customer loyalty. Third, perceived ethical sales behaviour had a significant indirect effect on customer loyalty through customer satisfaction and customer trust. Therefore, These finding will spawn both academic and practitioner interest in the salesperson's ethical sales behaviour and serve as a foundation for further research in this important area.

• Journal of the Korea Society of Computer and Information
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• v.26 no.3
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• pp.147-154
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• 2021

The purpose of this study is to analyze the impact about emotional labor of sales service workers. Collected data were statistically processed by PASW 18.0 program using reliability, frequency analysis, T-test, one-way ANOVA, correlation and multiple regression analysis. The results were as follows. First, it was found that the sales service workers had higher deep acting than the surface acting of emotional labor. Second, it was found that altruism differed according to working period, conscientiousness according to gender, and work-family conflict according to age, marital status, and average customer response time per day. Third, the higher the surface acting of emotional labor, the higher the altruism. And the higher the deep acting, the less job burnout and work-family conflict decreased, and the altruism and conscientiousness increased. Fourth, as a result of analyzing the relative influence of variables related to emotional labor, the variable that has the greatest influence was the deep acting of emotional labor.

• Korea journal of population studies
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• v.28 no.1
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• pp.277-311
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• 2005

본 연구는 여성이 가족과 일을 병행하려 할 때 안게 되는 이중부담의 양과 유급노동시간과 무급노동시간에 영향을 주는 변수들의 차이를 통해 남성과 여성의 시간사용구조를 살펴보고, 이중부담이 노동시간양${\cdot}$노동시간대${\cdot}$노동장소로 나타나는 여성 유급노동시간에 미치는 영향을 알아보았다. 자료는 통계청의 1999년 생활시간조사 원자료를 이용하였다. 분석결과 맞벌이 가구의 여성은 남성보다 하루 평균 1시간 51분 많은 총노동시간을 가지면서 주당 약 13시간의 이중부담을 가지고 있었다. 이것은 만성과 여성의 노동시간사용구조가 서로 다르기 때문이었다. 즉, 여성은 경제활동에 참여한다할지라도 무급노동시간의 89%를 책임지고 있었으며 여성의 노동시간은 가족상황에 의해 영향을 받는 젠더화된 생활시간사용구조를 가지고 있었다. 또한 기존연구결과와 다르게 가내하청/재택근무, 자영, 무급가족종사와 같은 종사상지위와 미취학자녀의 존재는 여성에게 유급노동시간을 조절하는 기재가 되지 못했고 무급노동시간을 늘리는 역할을 할 뿐이라는 점이 한국사회 여성의 이중부담을 가중시키고 있는 것으로 보인다. 또한 맞벌이가구 여성은 무급노동에의 일차적 책임으로 남성보다 야간유급노동이나 휴일유급노동시간을 줄이고, 단시간노동을 선택하며, 집안에서의 유급노동시간을 길게 하면서 가족생활시간을 확보하는 유급노동시간 조절전략을 사용하고 있었다. 이러한 노동방식은 노동시장에서 여성노동의 불안정성을 만들어내고 주변화시키는 요인이다. 그러나 또 한편으로 서구사회와 비교하면 한국사회에서 여성이 경제활동을 하기 위해서는 광범위한 야간노동과 휴일노동, 장시간노동이라는 남성적 노동조건을 받아들이고 있는 것으로 보인다. 특히 판매/서비스직의 자영자와 무급가족종사자 여성들, 가내하청이나 재택근무를 하는 임금근로자 여성들, 학력이 낮은 기능/조립직과 단순노무직 여성들은 야간노동이나 휴일노동, 집안에서의 유급노동시간이 길뿐 아니라 절대적인 유급노동시간과 무급노동시간도 길게 나타났다. 그러나 미취학자녀의 존재가 이러한 여성적 유급노동시간의 특징에 영향을 주는 것은 아니었다.

• Korea journal of population studies
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• v.20 no.1
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• pp.129-159
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• 1997

The main purpose of this study is to describe the different life chances among various occupational groups in Chonbuk Province which has been excluded in the process of Korea's industrialization since the 1960s. More specifically, this study analyzed to what extent 6 occupational groups have the different life chances in the sub-levels such as health conditions and leisure life. According to our data analysis, it is found that the 6 occupational groups have the different life chances. That is, while those who are engaged in the higher prestigious occupation have a good life chance, those who in the lower prestigious occupation have a worse life chance. For example, among 6 occupational groups, professional-managerial who secure the higher autonomy and stability in their work have the highest life chance in the labor and health, and leisure life. Next, professional-technical, white-collar, sales-service occupants have the higher life chance after the professional-managerial. However, these 3 occupation groups are partially inconsistent in the two sectors of the life chance. Specifically, the professional-technical, despite their autonomy and stability in the work world, conceived that their work conditions are worse as well as badly influencing on their own health. On the other band, the sales-service workers group, despite their lower social status, is relatively autonomous and stable in their work environment and thus has the higher life chances. Finally, agricultural and productive workers have relatively the lower lift chances. Nevertheless, there are some clear differences among these 2 occupational groups. That is, the farmers have relatively the higher life chances in the sectors of socio-economic characteristics, and labor and health rather than productive workers. As a result, the productive workers are generally located in the lowest level of life chance. This fact is particularly attributed to the fragility of manufacturing industries in Chonbuk Province.

• The Journal of the Korea Contents Association
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• v.15 no.3
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• pp.146-159
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• 2015

The purpose of this study was to investigate the influential factors on the job mobility types and patterns of baby boomers over the past 15 years. Sequential analysis was conducted to analyze the data that were derived from Wave 1~15(1998~2013) of Korean Labor and Income Panel Study(KLIPS). In particular, we analyzed the job mobility types and frequency, conversion analysis, probability, and significance rate. The results were as follows: firstly, proportional rates of male baby boomer workers such as technical, functional, and agriculture workers were higher than those of professionals and semi-professionals, whereas in case of female baby boomer workers, proportional rate of office workers were lower than those of service and sales workers. It was showed that functional and labor workers significantly higher than others. We found that after retiring, they left their job to search for farming job or choose to work in secondary labor markets. We suggested that the retirement support system and management system should be designed and conducted in a good manner.

• Korean Journal of Social Welfare
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• v.57 no.2
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• pp.119-142
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• 2005

The purpose of this study is to explore and describe of the reality of working poor in Korea. In spite of the increasing attention to the working poor, usual definitions of the working poor have some measurement questions. The definition of the working poor should focus on the key dimensions of work and poverty. This study defines working poor as all "persons who have devoted prior 6 months to working or looking for work and who lived in families with incomes below the poverty threshold". This study also defines poverty threshold based on the both concept of absolute and relative poverty. According to this definition, the working poor are almost equally divided between men and women and the majority of them are of prime working age. These characteristics of working poor are seems to be quite different from common sense. Also, serious deficiencies of human capital contribute to the employment problems of the working poor. Their education levels are much less than those of the working non-poor. The distributions of the employment status, occupation, and industry show also that the working poor are highly concentrated in a few low-wage jobs.

• Culinary science and hospitality research
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• v.16 no.3
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• pp.161-173
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• 2010

The foodservice industry should be customer-oriented and service-oriented because production and consumption occur simultaneously and sales depend on customers' participation in the foodservice industry. In this respect, it is faced with maintaining minimum human resources with efficient management systems and policies which employees can offer quality services. This study, therefore, aims to find out how internal marketing strategies affect conflict perception. The result of the study is as follows. Communication, service training, employee benefits and a reward system are generally important in the internal marketing. In particular, it is considered that employee benefits and a reward system based on finance are more important to employees than any other factor. Accordingly, companies should consider facilities offered to the employees, vacation and employee benefits. Also, it is shown that communication-obstacles take high proportion in the cause of conflicts and employee benefits in the internal marketing. This study showed the possibility of internal marketing used as a management method of human resources and a solution for resolving conflicts.

• Journal of the Korean Geographical Society
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• v.49 no.3
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• pp.390-404
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• 2014

This study analysed the job-housing balance using the number of employees and workers data, and investigated the relationship between job-housing ratio and commuting trip in the Seoul metropolitan area. Between 2005-2010, in the central business district which functioned as urban center, the number of employees were reduced and population growth slowed. Meanwhile, the suburbanization of employment and population has advanced as the employment and population moved from Seoul to Gyeonggi-do. As the increasement of workers compared to the employees became prominent, the excess workers increased significantly. The size of excess workers acted as a factor which reduced the job-housing ratio. Job-housing imbalance worsened in Gyeonggi-do especially. While in many regions, job-housing imbalance improved in clerical, sales, and professional job sectors, but in some regions, the job-housing imbalance worsened in simple labor job and service job sectors. The number of jobs which job-housing imbalance was eased increased in the employment center. The more the job-housing ratio is high, the lower the degree of self-sufficiency of commuting trip and the proportion of internal commuters. In business centers where the number of employees exceed the number of workers, the job-housing ratio and the proportion of commuting trips coming from other regions showed decreasing trend together. The results bear important implications for regional labour market plans considering the spatial mismatch between jobs and housing.