• Journal of the Korean Society for Library and Information Science
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• v.57 no.1
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• pp.69-92
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• 2023

The purpose of the present study is to investigate the quality attributes of archival information service affecting user satisfaction. The independent variables in this study were equality, tangibles(appearance), convenience, responsiveness, empathy. And the dependent variable was a user satisfaction. The survey was conducted by online and offline for 78 people that used the archival information service. To solve the research question, we used the descriptive statistics, correlation analysis, multiple regression analysis. As a correlation analysis result, the quality attributes of archival information service had positive correlation with a user satisfaction. And as a multiple regression analysis result, tangibles(appearance) had a significant effect, followed by empathy and convenience. For improving on quality of archival information service, it is required that improving facilities, keeping environment clean, enhancing empathy ability, updating the information of archive, reforming search tools.

• Korean Journal of Construction Engineering and Management
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• v.16 no.3
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• pp.24-35
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• 2015

Aging educational facility shall be managed and maintained through integrated service perspectives, in consideration of functions of each facility to provide safe and comfortable environment, rather than temporarily fixing/repairing problems. For doing this, it is a must to firstly understand the limitation of highly biased performance-based maintenance practice, which is a most common type applied at present, and therefore to establish maintenance system that reflects the functions and characteristics of maintenance service that a facility was designed with. Therefore, the objective of this study is to find items that have an influence on service level recognition in order to fairly evaluate service functions of educational facilities, and subsequently to use these factors as ingredients of establishing a consistent and efficient maintenance system. Therefore this study proposed explanatory variables to measure influential factors for each major maintenance category. Then appropriate statistical verification was carried out on questionnaires that collected from a number of industry experts to test its fe asibility.

• Proceedings of the Korean Society of Computer Information Conference
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• 2021.07a
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• pp.515-516
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• 2021

본 논문은 대형 매장 및 편의점 등과 같은 상품의 구매와 판매가 이루어지는 시스템에서 RFID를 활용하여 무인 결제 서비스를 지원한다. 제안 기술은 사용자가 결제처리, 재고관리 기능을 갖는다. 결재 시스템은 상품 결재와 동시에 재고 관리가 가능하도록 설계하였다. 소비자의 입장에서는 편리하고 쾌적한 스마트 쇼핑 환경을 제공 받을 수 있고, 판매자 입장에서는 인건비 절감효과, 재고관리에 효율성과 편의성을 제공한다.

• Information and Communications Magazine
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• v.26 no.1
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• pp.31-37
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• 2009

우리나라는 세계 최고 수준의 IT 인프라를 기반으로 네트워크 및 서비스 융합, RFID 등 u-IT 서비스 확산 등을 통해 유비쿼터스 사회로 빠르게 진입하고 있다. 향후 디지털 융합이 가속화됨에 따라 시간과 공간의 제약 없이 원하는 정보의 획득 활용이 증가하고, u-Health, u-learning 등 IT가 타산업과 융합되면서 높은 부가가치를 창출할 것으로 전망 된다. 그러나 정보화의 급속한 진전에 따른 사회 전반의 편의성과 효율성이 향상하였으나, 해킹 바이러스, 개인정보 유출사고, 스팸 등 역기능으로 인한 피해도 확산되고 있다. 최근에는 네트워크 방어체계를 무력화시키는 지능화된 해킹, 대량의 고객정보 유출, 사회공학 기법을 활용한 피싱 등 이용자의 자산과 프라이버시를 침해하는 사이버범죄 증가 등으로 이용자자산과 권리 보호관점에서의 정보보호의 중요성이 부각되고 있다. 향후 시간과 장소에 상관없이 지식정보를 활용하여 편리하고 쾌적한 생활을 누리게 하는 지식정보사회는 예측 불가능한 위험이 곳곳에 산재한 정보위험사회로의 진입을 의미 할 수도 있다. 그러므로 미래사회에서 예상되는 위협을 예측하여 효과적으로 사전에 예방할 수 있는 체계를 마련하는 것은 안전하고 신뢰할 수 있는 지식정보사회를 향유하기 위한 전제조건으로 작용한다. 이에 본고에서는 미래 지식정보사회에 대비한 정보보호 전략으로 안전한 u-사회 청사진 설계 및 환경조성 선도와 국제화, 사이버위협 예방 및 대응체계의 입체적 조화와 융합, 정보보호 기술 제품 산업간 선순환 촉진과 성장 등 3대 전략을 설정하고 실행방안을 제시한다.

• Journal of Advanced Navigation Technology
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• v.23 no.5
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• pp.473-480
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• 2019

The smart home is a technology that can monitor and control by connecting everything to a communication network in various fields such as home appliances, energy consumers, and security devices. The Smart home is developing not only automatic control but also learning situation and user's taste and providing the result accordingly. This paper proposes a model that can provide a comfortable indoor environment control service for the user's characteristics by detecting the user's behavior as well as the automatic remote control service. The whole system consists of ESP 8266 with sensor and Wi-Fi, Firebase as a real-time database, and a smartphone application. This model is divided into functions such as learning mode when the home appliance is operated, learning control through learning results, and automatic ventilation using indoor and outdoor sensor values. The study used moving averages for temperature and humidity in the control of home appliances such as air conditioners, humidifiers and air purifiers. This system can provide higher quality service by analyzing and predicting user's characteristics through various machine learning and deep learning.

• Journal of the Korean Data and Information Science Society
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• v.20 no.6
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• pp.983-990
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• 2009

Campus dormitories function as residence halls, which are quarters or entire buildings for residents to conveniently sleep, eat, and study in. And these functions lead us to refer to dormitories as quarters providing residence, food, and an academic atmosphere. Yet, of these functions, the restaurant service acts on dormitory applicants' and their parents' choice of dormitories as strongly as the others do. It is not optional for the residents but compulsory. All residents are required to eat at the restaurants attached to their dormitories. Therefore, when most of the dormitory applicants and their parents look for their favorite dormitories, they won't miss looking into how good the restaurant service is. Considering this tendency, this research, which takes samples of residents as subjects of investigation, aims to survey the service quality of the dormitory restaurants and to find how to enhance the service quality. The result, which is measured and analyzed on the basis of statistical methods, indicates that the responsiveness and empathy to the restaurant service are statistically the significant factors for dormitory applicants and their parents in choosing their favorite dormitories.

• Journal of Digital Convergence
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• v.13 no.8
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• pp.345-356
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• 2015

Health service quality is increasingly emphasized, and primary care service is no exception in this. This study identified patients' perception of quality considering convergence factors associated with increased utilization among patients over the age of 65 using community health centers. A total of 307 respondents were included in the analysis. The results showed that positive perceptions on facility and environment, patient-centered care, technical knowledge and skills of physicians, and emotional support with nurses and non-medical workers were statistically and significantly associated with higher utilization. In order to increase utilization of primary care service at community health centers, they need to manage and improve these factors.

• Journal of the Korean Society for Library and Information Science
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• v.53 no.3
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• pp.215-245
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• 2019

The purpose of this study is to derive evaluation elements on teen space in public libraries in Korea and to study current status and implications for teen space in public libraries. To this end, six items of space evaluation factors; Convenience, Accessibility, Safety, Diversity, Comfort and Emotionality - were derived based on the teen space guidelines by the Young Adult Library Service Association and previous studies. The research also conducted a case study on teen spaces of five public libraries in Seoul. As a result, teen space in libraries requires use guidance and convenience facilities, access to information resources, maintenance of user guidelines, various spaces for teens, pleasant library environment and learning motivation promotion, and provision space to support all necessary resources of teens.

• Journal of the Korean Institute of Landscape Architecture
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• v.46 no.1
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• pp.115-126
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• 2018

A new urban paradigm that moves from a vehicle-centric to pedestrian-centric culture should be considered to improve the quality of the pedestrian environments for women, children, senior citizens, and disabled persons as well as to promote community unification by providing general movement rights to everyone. This study was implemented to provide decent alternatives to improve street spaces. The street spaces around the Commercial and Residential Area No.1 located in the Administrative-Centered City, Sejong Special Autonomic City, were selected to analyze and define the status of the walkways and the street spaces. Satellite imagery and numerical maps were used to collect geographic data. Practical and actual surveys for the selected sites were performed to analyze the street status and the pedestrian status. Based on the all collected data, analysis results, and literature reviews, the questionnaire was made, and 315 inquiries qualified for analysis. The physical status of all four study sites was the highest level, Grade A, and green open spaces were relatively sufficient. As a result, the factors obtained from the factor analysis have an impact on the satisfaction of the pedestrian streets in the commercial area. The factors are as followed Design > Convenience > Roadside trees and rest areas > Safety > Safety protective facilities > Transportation and information facilities > Continuity > Basic state of road surfaces > Comfortability, and in the residential area: Transportation and information facilities > Basic state of road surfaces > Comfort > Convenience > Continuity > Design > Illumination and crime prevention facilities > Safety > Roadside trees and rest areas.

• The Journal of the Korea Contents Association
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• v.12 no.11
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• pp.313-337
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• 2012

Recently, according to the being activated exhibition, it has been focused on the participants in order to enhance its interest and satisfaction. Consequently it is set up the model of research and the hypotheses based on the leading study of the physical environment of the exhibition and experience This study would like to analyze how the physical environments of the exhibition are effected on the factor of the experience and the participants' satisfaction. It also would like to check the factor of the experience to promote the participants' call and provide the useful information for the exhibitors to raise the participants' satisfaction. Being set the physical environment of the exhibition(layout accessibility, Facility aesthetics, facility cleanliness, convenience, comfort, human services) as a independent variable and fix the factor of experience (sense, feel, think, act and relate) as a parameter, the participants' satisfaction is identified. As a result of the research, the factor of experience is affected by the physical environment of the exhibition and the participants' satisfaction is affected by the factor of the experience. Therefore, the exhibitors have to consider the physical environments of the exhibition and the factor of experience for making the participants' satisfaction high when they hold the exhibitions.