• Title/Summary/Keyword: 컨테이너터미널서비스

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효율적인 공컨테이너 관리를 위한 수직형 자동화 컨테이너터미널 이송모델 연구

  • Jang, Jae-Hwan;Lee, Jeong-Yun
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2019.11a
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    • pp.218-220
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    • 2019
  • 전 세계 주요 항만에서 컨테이너터미널의 자동화가 추진되고 있으나, 기존 터미널 자동화 모형은 수출입 화물의 단순 양하에 초점을 둔 서구형 수직 배열 중심으로 개발되었다. 이로 인해 다양한 On Dock 서비스가 이루어지는 우리나라 컨테이너 항만의 경우, 터미널 자동화 추진에 많은 어려움이 존재한다. 이에 본 연구는 컨테이너터미널 On Dock 서비스 중 주요 업무인 공컨테이너 관리의 효율성 제고를 위해, 수직 배열 자동화 컨테이너터미널에서 활용할 수 있는 새로운 구내 이송모델을 제시하고 효과를 분석하였다.

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A Study for the Scale of Service Quality of Container Terminal (컨테이너터미널의 서비스품질 척도에 관한 연구)

  • Shin Chang-Hoon;Choi Min-Seung;Kim Dong-Jin
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2006.06b
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    • pp.381-387
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    • 2006
  • The concept of Container Terminal Service has been used in respect to port service until now. There is no necessity to distinguish container terminal service by concept or property. The purpose of this study is to develop the most appropriate Service Quality in the container terminal through empirical analysis such as existing theoretical studies, expertise survey and SAS program. It is necessary to show the way of evaluating Container Terminal Service's importance and Service Quality. This study intends to understand overall satisfaction survey by Container Terminal Service's evaluation through Regression Analysis where customer satisfaction will be the dependant variable.

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컨테이너터미널 게이트 운영효율성 향상을 위한 모바일 애플리케이션 개발 및 적용사례 연구

  • Kim, Yong-Jin;Gang, Da-Yeon;Jang, Myeong-Hui
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2012.06a
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    • pp.235-236
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    • 2012
  • 국내 최대 규모의 컨테이너 전용 터미널인 K컨테이너터미널이 스마트폰 기능을 터미널운영시스템에 도입하고 있다. "스마트로(SmartLo)"라고 이름 붙여진 모바일 애플리케이션은 컨테이너를 운송하는 화물차 운전기사들이 항만출입을 위한 다양한 정보를 스마트폰에서 확인할 수 있도록 만든 애플리케이션이다. 본 연구에서는 컨테이너터미널 게이트에서 스마트로 모바일 애플리케이션 개발사례를 제시하고자 한다. 스마트로 서비스를 이용함으로써 컨테이너터미널에서는 사전정보 조회를 통하여 외부 정보오류 최소화와 게이트 내 혼잡 해소, 화물에 대한 신속한 반출입을 통한 고객 서비스 증대, 스마트 슬립(e-SLIP)발급으로 슬립 구입비용 절감 등의 효과를 기대할 수 있다. 또한 운송차량은 신속한 게이트 통과로 운송회전율의 향상, 전배 및 셔틀 운송시 화물에 대한 적기 운송이 가능하게 되고, 운송사 입장에서는 효율적인 배차관리가 가능할 것으로 기대하고 있다.

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Vehicle Booking System for Container Terminal Operation Efficiency (반출입 예약을 통한 컨테이너 터미널의 서비스 수준 향상)

  • Shin, Jae-Young;Park, Jong-Won
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2015.10a
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    • pp.165-166
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    • 2015
  • Due to the international economic downturn and the increasing competition, container terminals have been trying to achieve cost effectiveness and high service levels. Shipping companies want to get better services from container terminals but container terminals only have limited space and equipment. Frequently, too many external trucks come to the terminal at the same time, and create bottle necks at the terminals. Ouside the container terminals traffic jams occur as well. As a result, stakeholders need a vehicle booking system. By VBS, container terminals can plan efficiently in advance to avoid work delay and the truck drivers can finish their jobs quickly. This paper aims to search efficient models for the container terminals by using VBS.

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컨테이너터미널 풀링시스템 최적화 알고리즘 개발 연구

  • Cha, Sang-Hyeon;No, Chang-Gyun
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2013.06a
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    • pp.71-73
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    • 2013
  • 컨테이너 터미널에서는 컨테이너 물류에 대해 총제적인 활동을 원활하게 유지하기 위해서는 시스템은 필수불가결한 요소라고 볼 수 있다. 시스템을 개발, 구축하여 효과적으로 하역작업을 원활한 컨테이너 운송을 지원함으로서, 효과적인 작업환경에 생산성 향상과 만족스러운 고객서비스를 통한 고객유치 및 물량확보가 가능하고, 효율적인 터미널 운영이 가능하다.

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Study on Functional Assessment of Oversea Container Terminal by Data Analysis on Container Handling (컨테이너터미널의 하역데이터 분석에 의한 기능성 평가에 관한 연구)

  • Kim, Hwa-Young
    • Journal of Korea Port Economic Association
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    • v.23 no.2
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    • pp.121-144
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    • 2007
  • In general, the design of container yard and container handling system on container terminal are focused on operation of shipside than service about chassis from outside(C/O). It is not efficient for chassis from outside. The purpose of this paper is functional assessment of efficient container terminal and for higher performance of container terminal. first, the items which are concerned with container handling at the planning of container terminal are investigated and extracted through the practical data analysis of container terminal. Also, verified problems of planning and present condition through the functional assessment. Secondly, the improvements for container throughput in container yard are proposed and examined the effectiveness of improvements about queuing time of chassis from outside and service time of transfer crane by the evaluation decision model based upon multi criteria objectives.

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A Study on the Effects of Logistics Capabilities of Container Terminals on Service Quality and Customer Response (컨테이너 터미널의 물류역량이 서비스 품질 및 고객반응에 미치는 영향에 관한 연구)

  • Hwang, Seok-Jun;Choi, Hyung-Rim;Hong, Soon-Goo;Lee, Kang-Bae
    • Journal of Navigation and Port Research
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    • v.36 no.1
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    • pp.59-67
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    • 2012
  • This study shows how the logistics capability of container terminal impacts with service quality and customer response. Result of this study would be utilized in marketing strategy for container terminal. Sample design is based on shipping companies which are registered in Korea Shipowners' Association and Korea Shipmanagers' Association from Dec. 5 through 23 in 2011. And total of 243 questionnaires are collected through a personal visit. The result of empirical analysis, management capability of logistics capability factor which have an effect on service quality and customer response is the biggest influence to them. At the same time, Sympathy of service quality factor which have an effect on customer response is the biggest influence to it. Therefore, customers' requirements would be analyzed specifically when loading and unloading plans are devised in container terminal, and based on customers' requirements, best customer service would be provided.

The Effect of Relational Benefits, Reward Programs and Switching Costs on Relational Commitment in Container Terminals (컨테이너터미널의 관계혜택, 보상프로그램 및 전환비용이 관계결속에 미치는 영향)

  • Yang, Yun-Ok;Shin, Chang-Hoon
    • Journal of Navigation and Port Research
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    • v.36 no.8
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    • pp.673-681
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    • 2012
  • As competition increases among ports, new marketing strategies and differentiated means in addition to the existing core services are needed to prevent existing container shipping companies from escaping and to attract new customers. The additional services and reward programs are investigated. How these variables affect relational commitment in terms of customer retention is examined. Customers of the container terminals are examined in terms of psychological behavior. This study presents the structural equation model that shows the connection among benefits, rewards, switching costs and relational commitment. The empirical analysis is done with the subject of the container terminal users and the implications are derived.

Implementation of Container Pre-Notification System based on SOAP Message (SOAP 메시지 기반의 컨테이너운송예정정보망 시스템 구축)

  • Jo, Hun Sang;Choi, Jin Young;Cho, Jung Hyun
    • Proceedings of the Korea Information Processing Society Conference
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    • 2012.11a
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    • pp.1673-1676
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    • 2012
  • 국내 주요 항만으로 반입되는 모든 운송사의 수출입 컨테이너는 반드시 항만을 관리하는 터미널 운영사에 해당 컨테이너의 주요 정보를 사전에 통지해야 하며 이를 컨테이너 운송 예정 정보라 부른다. 이는 항만 터미널 운영사가 반입 거점의 컨테이너의 야드 운영과 양적하 작업 계획을 사전에 계획하기 위함이다. 현재 국내 항만 터미널 운영사로 전송되는 컨테이너 반입 예정 정보는 특정 VAN 사업자를 통하여 EDI 로 정보를 송수신한다. 따라서 국내외 운송사들이 수출입 컨테이너를 항만에 반입하기 위해서는 별도의 비용을 지불하고 VAN 사업자의 EDI 서비스를 이용해야 한다. 또한 VAN 사업자의 EDI 시스템에 장애가 발생 할 경우 컨테이너 운송 예정 정보를 전송할 다른 방법은 현재 없는 상황이다. 이에 본 논문에서는 웹 서비스 기반의 SOAP 메시지 전송을 통하여 컨테이너 운송 예정 정보를 송수신 하는 시스템을 시범적으로 구축하고 이를 소개한다. 이를 통해 운송사와 항만 터미널 운영사는 VAN 사의 EDI 시스템 이외에 컨테이너 운송 예정 정보를 송수신하는 예비 전송망을 구축 할 수 있으며 EDI 사용 비용을 줄일 수가 있다.

A Study on the Effect of On-Dock System in Container Terminals - Focusing on GwangYang Port - (컨테이너터미널에서 On-Dock 시스템 효과분석에 관한 연구 - 광양항을 중심으로 -)

  • Cha, Sang-Hyun;Noh, Chang-Kyun
    • Journal of Navigation and Port Research
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    • v.39 no.1
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    • pp.45-53
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    • 2015
  • These days Container Terminals are focusing on increasing the quantity of containers and shipping lines choose Terminals by referring to the key elements of a terminal to perform the overall operation the fastest such as the location of the terminal, discharging ability, keeping environment, and other elements related to shipping in general. Container terminal is able to offer On-Dock service has become an important factor for shipping lines to choose that terminal. In this paper, we propose an algorithm for On-Dock system work algorithm, the algorithm Empty container exports, Full Container algorithm and The aim of our study focus on both container's gate out time and search for the effective terminal operation which is using the general On-Dock system through several algorithm like container batch priority, gate in and out job priority and empty container yard equipment allocation rule based on the automatic allocation method and manual allocation scheme for container. Gathering these information, it gives the priority and yard location of gate-out containers to control. That is, by selecting an optimum algorithm container, container terminals Empty reduces the container taken out time, it is possible to minimize unnecessary re-handling of the yard container can be enhanced with respect to the efficiency of the equipment. Operations and operating results of the Non On-Dock and On-Dock system is operated by the out work operations (scenarios) forms that are operating in the real Gwangyang Container Terminal derived results. Gwangyang Container terminal and apply the On-Dock system, Non On-Dock can be taken out this time, about 5 minutes more quickly when applying the system. when managing export orders for berths where On-Dock service is needed, ball containers are allocated and for import cargoes, D/O is managed and after carryout, return management, container damage, cleaning, fixing and controlling services are supported hence the berth service can be strengthened and container terminal business can grow.