• Journal of dental hygiene science
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• v.10 no.6
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• pp.473-479
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• 2010

This study purposed to survey D university students' perception of kindness in their use of dental care services in an area of Gyeonggido. For this purpose, we conducted a questionnaire survey of 502 students from October 2, 2008 to March 6, 2009 and analyzed the data. Results obtained from this study are as follows. 1. Of the subjects, 71.3% were female, 67.7% were at the age of 20 or younger, and 89.2% had experience in visiting a dental clinic. Among the subjects who had experience in visiting a dental clinic, 31.1% replied that they were highly interested in oral health, and to the question on the selfperceived current oral health condition, 35.1% replied that there was something wrong in their oral health condition. 2. With regard to correlation between general characteristics and interest in oral health, 79.9% of the male subjects and 83.2% of the female ones were highly interested in oral health. According to age, interest in oral health was highest among those aged 26 or older 92.0%. 3. With regard to correlation between general characteristics and oral health condition, if the presence of dental caries or periodontal disease was considered an indicator of poor oral health, 66.0% of the male subjects and 70.9% of the female ones appeared unhealthy, 72.0% of students aged 26 or older showed satisfaction. 4. The most frequent reason for not visiting a dental clinic was 'Not sick' 34.6%, and among those who had experience, the most frequent reason for visiting was 'To get treatment of sick teeth' 63.0%. With regard to the perceived kindness of dentist and dental hygienist, 40.6% and 45.8% of the subjects, respectively, were highly satisfied. The most frequent reason for satisfaction was 'Comfortable with patient reception' 34.4% and the most frequent reason for dissatisfaction was 'Explain treatment insufficiently' 30.7%. 5. As to perceived kindness according to gender, 60.9% of the male subjects and 56.1% of the female ones were satisfied with dentist's kindness, and 66.9% and 59.6%, respectively, were satisfied with dental hygienist's kindness. According to age, 62.5% of students aged 26 or older showed satisfaction with dentist's kindness and 78.3% of them with dental hygienist's kindness. 6. As to perceived kindness according to correlation between interest in oral health and current selfperceived oral condition, the kindness of dentists(68.0%) and hygienists(67.8%) was perceived higher when interest in oral health was high and not very interested and the kindness of dentists(50.0%) and hygienists(66.78%) when selfperceived oral condition was healthy, and the difference was statistically significant (p<.022 and p<.023, respectively).

• The Journal of the Korean dental association
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• v.25 no.4 s.215
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• pp.352-352
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• 1987

• 건강소식
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• v.29 no.1 s.314
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• pp.42-43
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• 2005

• Water for future
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• v.30 no.4
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• pp.102-107
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• 1997

• The Inventors News
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• no.6
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• pp.3-3
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• 2003

`제1회 전국대학발명동아리 경진대회` 통해 전문인력 양성 - 숭실대학교 배명진 교수팀, 친절 전화기 발명 - 전주 `종이 박물관` 관광명소로 자리잡다

• Social Workers
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• no.9 s.53
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• pp.56-58
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• 2006

• 보일러설비
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• s.54
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• pp.80-87
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• 1998

[ $\ulcorner$ ]애프터서비스(A/S)는 제품판매후 단순히 잘못된 것을 수리해 주는 뒷처리사업이 아니라 새로운 영업의 시작이며 회사의 이미지를 만드는 일등공신입니다.$\lrcorner$ 가스보일러 제조업체에서 A/S업무를 책임지고 있는 한 관계자의 말이다. 현대는 서비스 경쟁의 시대다. 제품 및 새기술의 개발만큼이나 서비스분야가 중요하다는 의미다. 이에 따라 서비스사업 뿐만 아니라 제품제조업체도 $\ulcorner$친절$\lrcorner$, $\ulcorner$정확$\lrcorner$, $\ulcorner$신속$\lrcorner$ 이라는 3박자를 갖춘 A/S제도를 갖추는 것이 필수과제로 되어있다. 특히 가스보일러는 동절기 난방용으로 사용하는 제품이어서 신속$\cdot$정확이 생명이라고 할 수 있다. 또 가스보일러는 다른 전자제품과는 달리 제품의 고장이 CO중독 등 사고와 직결된다는 점에서 A/S의 중요성이 강조된다.

• Proceedings of KOSOMES biannual meeting
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• 2007.05a
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• pp.141-147
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• 2007

In order to provide the tailored maritime administration service for fishermen, the Korea coast guard services related to fishermen are analyzed. The familiarity of fishermen with the services is made up questions and analyzed. The programs to enhance perception, kindness, satisfaction, reliability on the services are proposed.

• 건강소식
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• v.36 no.8
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• pp.14-15
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• 2012

적지 않은 흰머리마저 매력적으로 보이는 50세 배우, 최민식은 막강한 힘을 가진 배우다. '파이란'과 '취화선', '올드보이', '친절한 금자씨', '악마를 보았다', '범죄와의 전쟁'까지 그 막강한 캐릭터를 연기할 수 있는 힘은 어디서 오는 것일까?

• 베이커리
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• no.8 s.457
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• pp.138-139
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• 2006

고객이 다시 찾고 싶을만한 좋은 이미지를 만드는 여러 요소 가운데 가장 중요한 것이 바로 얼굴 표정이다. 이번호에서는 웃는 표정의 중요성과 고객을 감동시킬 수 있는 웃는 표정 만들기 비법을 배워본다.