• Title/Summary/Keyword: 최승국

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Service Recovery and Employees' Authenticity: Focusing on the Moderating Effects of Authenticity on Service Compensation (서비스 실패 회복과 종업원 진정성: 서비스 보상에 대한 진정성의 조절효과를 중심으로)

  • Lee, Shuai;Noh, Yonghwi;Choi, Seung Kook
    • Journal of Korean Society for Quality Management
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    • v.51 no.2
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    • pp.247-261
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    • 2023
  • Purpose: This study investigates the relationship between service compensation, consumer sentiment and revisit intention for service recovery in the Chinese foodservice industry, and the moderating effect of employee authenticity. Methods: Data were collected from people who experienced eating out in a city located in central China, and the hypothesis was verified through multiple regression analysis and hierarchical regression analysis. Results: The results indicate that the specificity of compensation affects both positive and negative emotions of customers, and the activeness of compensation also influences positive emotions of customers. Also, employee autheticity moderates the effect of specificity of compensation on customers' positive emotions. Both positive and negative emotions of customers influences revisit intention. Conclusion: These results show that the role of service compensation is important in service recovery in the rapidly expanding Chinese foodservice industry. In addition, since the sincerity of employees plays an important role in maximizing the recovery effect in the process of service recovery, it suggests that it is important not only to improve services in the quantitative aspect but also in the qualitative aspect through employee training.

Promotion Strategy for the Korean Tourism Industry (동북아시대 한국관광산업 진흥전략에 관한 연구)

  • Choi, Seung-Kuk
    • Proceedings of the Korea Contents Association Conference
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    • 2006.11a
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    • pp.364-368
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    • 2006
  • Recently the Northeast Asia region, which includes Korea, China and Japan, has become one of the top three regions for trade and, therefore, is being recognized as a new hub for the global economy. Meanwhile, tourism not only improves the economy, but also enhances mutual understanding through interchange and has cultural functions such as that of the sharing of human values for a bright future. In addition, the promotion of the tourism industry will not only ensure Korea of becoming a hub for the Northeast Asia economy, but it can be a win-win plan that contributes in forming a future Northeast Asian community achieved through peace and prosperity based on the social and cultural connections within the region. Taking the above into consideration, there is a need to carefully scrutinize the status of tourism in Northeast Asia for the management of the future of Korea.

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Performance Evaluation of Convolution Coding OFDM Systems (컨볼루션 코딩 OFDM 시스템의 성능 분석)

  • Choi, Seung-Kuk
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.17 no.2
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    • pp.294-301
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    • 2013
  • OFDM technique uses multiple sub-carriers for the data transmission. Therefore, bit error rate increases because of inter-carrier interference caused by nonlinear high power amplifier and carrier frequency offset. Wireless OFDM transmission over multi path fading channels is characterized by small transmission gain in multiple sub-carrier frequency interval. Therefore bit error rate increases because of burst errors. Inter-leaver and convolution error control coding are effective for the reduction of this burst error. Pilot symbol is used for the channel estimation in OFDM systems. However, imperfect channel estimates in this systems degrade the performance. The performance of this convolution coding OFDM systems using inter-leaver, gauged by the bit error rate, is analyzed considering the nonlinear high power amplifier, carrier frequency offset and channel estimation error.

Performance Degradation of OFDMA Systems owing to Multi-User Interference (OFDMA 시스템에서 다중 사용자 간섭에 의한 성능 열화)

  • Choi, Seung-Kuk
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.20 no.12
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    • pp.2226-2234
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    • 2016
  • Orthogonal Frequency Division Multiplexing (OFDM) technique uses multiple sub-carriers for the data transmission. Therefore, Inter Carrier Interference(ICI) is generated because of nonlinear high power amplifier and carrier frequency offset. Wireless OFDM transmission over Doppler fading channels also causes ICI. In OFDMA(Orthogonal Frequency Division Multiplexing Access), multiple sub-carriers are allocated to each user. Therefore, inter carrier interference causes interference to other users. I evaluate the BER performance of OFDMA systems in frequency selective fading channel, considering Multi-User Interference (MUI) owing to the carrier frequency offset, the nonlinear high power amplifier, and the Doppler fading. In the uplink OFDMA, multi-user interference introduces larger BER degradation than in the downlink. I explain the reason and obtain the required characteristics of the nonlinear amplifier and the value of frequency offset for good BER performance. And I also analyze the BER degradation upon Doppler fading channel.

Evaluation of Tomato spotted wilt virus-GT Tolerance in Tomato Cultivars (토마토반점위조바이러스에 대한 토마토 품종의 생물적 내병성 평가)

  • Choi, Gug-Seoun;Choi, Seung-Kook;Cho, In-Sook;Kwon, Sun-Jung;Yoon, Ju-Yeon;Kim, Chang-Hun
    • Research in Plant Disease
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    • v.22 no.3
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    • pp.213-216
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    • 2016
  • Tomato spotted wilt virus (TSWV) is one of the most destructive viruses in tomato plant. TSWV-GT from the leaves of tomato plant showing top wilt symptom in 2015 was used to screen the tolerance in tomato cultivars. Among 51 cultivars commercially available in Korea, 'TY Smartsama' and 'Marnolia' showed tolerance to the virus in bioassay. Three cvs. 'Titichal', 'TY Sensq', and 'Venekia' were moderate tolerance.

A Fuzzy Traffic Controller with Asymmetric Membership Functions (비대칭적인 소속 함수를 갖는 퍼지 교통 제어기)

  • Kim, Jong-Wan;Choi, Seung-Kook
    • The Transactions of the Korea Information Processing Society
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    • v.4 no.10
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    • pp.2485-2492
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    • 1997
  • Nowadays the traffic conditions have been getting worse due to continuous increase in the number of vehicles. So it has become more important to manage traffic signal lights efficiently. Recently fuzzy logic is introduced to control the cycle time of traffic lights adaptively. Conventional fuzzy logic controller adjusts the extension time of current green phase by using the fuzzy input variables such as the number of entering vehicles at the green light and the number of waiting vehicle during the red light. However this scheme is inadequate for an intersection with variable traffic densities. In this paper, a new FLC with asymmetric membership functions that reflects more exactly traffic flows than other FLCs with symmetric ones regardless of few control rules is propsed. The effectiveness of the proposed method was shown through simulation of a single intersection. The experimental results yielded the superior performance of the proposed FLC in terms of the average delay time, the number of passed vehicles, and the degree of saturation.

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Occurrence of Stone Fruit Viruses on Peach Trees (Prunus persica L. Batsch) in Korea (국내에서 발생하는 복숭아 바이러스병)

  • Cho, In Sook;Cho, Jeom Doeg;Choi, Seung Kook;Choi, Gug Seoun
    • Research in Plant Disease
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    • v.18 no.4
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    • pp.391-395
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    • 2012
  • To investigate the occurrence of viruses in peach, leaf samples were collected from peach trees in commercial orchard of six areas in Korea. Reverse transcription polymerase chain reaction (RT-PCR) was used to identify the presence of the following stone fruit viruses: Apple chlorotic leaf spot virus (ACLSV), Apple mosaic virus (ApMV), Prune dwarf virus (PDV), Prunus necrotic ringspot virus (PNRSV) and Plum pox virus (PPV). About 65.0% of the 515 samples were infected with ACLSV and PNRSV. Virus-like symptoms showing mosaic on leaves was observed in ACLSV infected peach trees. However, PNRSV infected peach trees showed no symptoms. These viral DNAs by sequence analysis were confirmed 4 ACLSV isolates and 3 PNRSV isolates. The Korean peach isolates of ACLSV and PNRSV showed 70-99% and 88-99% amino acid sequence identities, respectively, with those reported previously and their amino acid sequence identities with each other were approximately 95% and 88%, respectively. Phylogenetic analysis indicated that the Korean ACLSV isolates belong to the A group of ACLSV. The Korean PNRSV isolates reported in this study were grouped into I (PV32), II (PV96) and III (PE5) groups.

Ultra-rapid Real-time PCR for the Detection of Tomato yellow leaf curl virus (초고속 Real-time PCR을 이용한 Tomato yellow leaf curl virus의 신속진단)

  • Kim, Tack-Soo;Choi, Seung-Kook;Ko, Min-Jung;Lee, Minho;Choi, Hyung Seok;Lee, Se-Weon;Park, Kyungseok;Park, Jin-Woo
    • Research in Plant Disease
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    • v.18 no.4
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    • pp.298-303
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    • 2012
  • Tomato yellow leaf curl virus (TYLCV), transmitted exclusively by the whitefly (Bemisia tabaci) in a circulative manner is one of the most important virus in tomato. Since the first report of TYLCV incidence in Korea in 2008, the virus has rapidly spread nationwide. TYLCV currently causes serious economic losses in tomato production in Korea. Early detection of TYLCV is one of the most important methods to allow rouging of infected tomato plants to minimize the spread of TYLCV disease. We have developed an ultra-rapid and sensitive real-time polymerase chain reaction (PCR) using a new designed real-time PCR system, GenSpectorTM TMC-1000 that is a small and portable real-time PCR machine requiring only a $5{\mu}l$ reaction volume on microchips. The new system provides ultra-high speed reaction (30 cycles in less than 15 minutes) and melting curve analysis for amplified TYLCV products. These results suggest that the short reaction time and ultra sensitivity of the GenSpector$^{TM}$-based real-time PCR technique is suitable for monitoring epidemics and pre-pandemic TYLCV disease. This is the first report for plant virus detection using an ultra-rapid real-time PCR system.

Hop stunt viroid (HSVd) Sequence Variants from Dapple Fruits of Plum (Prunus salicina L.) in Korea (국내 얼룩반점 자두에서 발생한 호프왜화바이로이드(HSVd)의 유전자 변이)

  • Cho, In-Sook;Chung, Bong-Nam;Cho, Jeom-Doeg;Choi, Seung-Kook;Choi, Gug-Seoun;Kim, Jeong-Soo
    • Research in Plant Disease
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    • v.17 no.3
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    • pp.358-363
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    • 2011
  • Dapple fruits of plum cv. Oiishiwase (Prunus salicina L.) were occurred at Gyeonggi-do and Gyeongsangbukdo. The symptoms resembled the dapple fruit disease caused by Hop stunt viroid (HSVd). To identify the causal disease agents, RT-PCR was performed with the specific primers of HSVd. RT-PCR analysis showed that HSVd variants (DP1, DP2) were detected from dapple fruits. HSVd detection was also confirmed by the dot blot hybridization using a DIG-probe specific to HSVd. Nucleotide sequences of DP1 and DP2 had the identities of 94-100% with those of other 7 variants of HSVd in Genbank database. DP1 and DP2 were different in two nucleotides of CG and AA at position of 59 and 60, orderly. Based on nucleotide sequences at position of 59 and 60, HSVd variants associated with plum dapple fruits could be divided mainly into three groups as CG, AA and TG.

Validation of Reference Genes for Quantifying Changes in Physiological Gene Expression in Apple Tree under Cold Stress and Virus Infection (저온과 바이러스 감염에 노출된 사과나무의 생리적 유전자 정량 측정용 유전자들의 발현 분석 및 검증)

  • Yoon, Ju-Yeon;Jeong, Jae-Hoon;Choi, Seung-Kook
    • Research in Plant Disease
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    • v.26 no.3
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    • pp.144-158
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    • 2020
  • Quantitative reverse transcription PCR is used for gene expression analysis as the accurate and sensitive method. To analyze quantification of gene expression changes in apple plants, 10 housekeeping genes (ACT, CKL, EF-1α, GAPDH, MDH, PDI, THFs, UBC, UBC10, and WD40) were evaluated for their stability of expression during infection by Apple stem grooving virus (ASGV) or in cold-stress apple plant buds. Five reference-gene validation programs were used to establish the order of the most stable genes for ASGV as CKL>THFs>GAPDH>ACT, and the least stable genes WD40CKL>UBC10, and the least stable genes were ACT