• Journal of Global Scholars of Marketing Science
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• v.12
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• pp.1-27
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• 2003

The purpose of this study is to verify what kind of influence do strategic factors (clarification of outsourcing goals, clarification of outsourcing scope, co-sourcing, management of supply businesses, and human resource participation) have on marketing performance factors (improvement of service quality, customer satisfaction, and improvement of employees' ability). Another purpose is to examine whether the influence of strategic factors of outsourcing on marketing performance differ depending on the outsourcing motives and the degree of human resources outsourcing. Hypothesis of influences of strategic factors of outsourcing on marketing performance is verified. The study shoes that co-sourcing has a significant influence on improvement of service quality, participation of human resources on improvement of service quality and employees' ability, and management of supply businesses on customer satisfaction and improvement of employees' ability. However, the study indicates that clarification of outsourcing goals and outsourcing scope do not affect variables in marketing performance.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.31 no.2
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• pp.27-51
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• 2020

This study is targeting Special Library users and aims to find out whether participation in the cultural events of K Special Library affects the levels of satisfaction and recognition of library users. With consideration for the actual operating case, the cultural events of K Special Library were categorized into reading activities, reading promotion events, exhibition events, lecture events, and others. The influential relationship between these cultural events, the level of satisfaction, intention of reuse, and level of recognition of the K Special Library service were analyzed. As a result of this study, participation in cultural events was found to affect the level of use, level of satisfaction on services, intention to reuse and recommend, and level of recognition of K Special Library users. However, regarding the level of satisfaction on the collection of books, there was no significant difference arising from participation in cultural events. As such, it is concluded that participation in cultural events does not affect the level of satisfaction on the collection of the books.

• Journal of Navigation and Port Research
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• v.37 no.6
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• pp.673-680
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• 2013

The purpose of this study is the Influence of Sailing Yacht Experiences Participants of Flow on Satisfaction and Self-esteem relates to the impact on leisure industry, the popularity of korean culture and yacht basis for the realization is to provide. To achieve this study, Busan, Ulsan, Gyeongnam area residents to target marine leisure and marine leisure experiences Academy experienced subjects participated in a total population of 428 people selected for the survey was conducted, data processing method frequency analysis, reliability analysis, validity analysis, a simple regression analysis, multiple regression analysis was used. Than as a result of research methods and data analysis through the conclusions are as follows. First, sailing yacht experience the flow degree of the participants to influence satisfaction were static. Second, the flow degree of the participants experienced sailing yacht self-esteem(general factors, family factors, work factors, social factors) was found to affect the static. Third, sailing yacht experience satisfaction self-esteem of the participants(general factor, family factors, work factors, social factors) was found to affect the static.

• Journal of The Korean Association of Information Education
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• v.25 no.5
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• pp.825-834
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• 2021

This study analyzed learners' satisfaction and in-depth interviews with teachers after operating a software practical curriculum as a real-time video class for fifth and sixth graders in elementary school. The correlation between learner's presence, class overall, interaction, and real-time video class satisfaction showed that the positive correlation between presence, class overall, interaction, and satisfaction with real-time video classes was somewhat high. There were some differences in the real-time video class participation environment and real-time video class satisfaction, but it was not found to be statistically significant. In the case of teachers, it was difficult to respond to problems occurring in each student's individual environment, interactions between students, and individual feedback problems for a sluggish student. To solve this problem, opinions such as preliminary guidance and verification of real-time video class connection environment, error support for sluggish students and individual class participation environment, and feedback on individual tasks using LMS were suggested.

• Journal of the Korea Convergence Society
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• v.12 no.3
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• pp.261-272
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• 2021

With diffusion of Smart Work, a problem has been raised that Smart Work makes the boundary between work and nonwork blur, and may cause technostress. In order to find out whether Smart work copes with techno-invasion stress in work domain, we need to understand the precedence factors influencing on job satisfaction and the role of boundary management strategy which Smart Workers actively choose. This paper developed a research model containing a causal relationship among four factors, nonwork-to-work interference, job autonomy, job commitment, and job satisfaction, and the moderation effect of boundary management strategy. The findings show that overall hypotheses were accepted based on the pooled data, but three hypotheses test on job satisfaction by boundary management strategy type differed. These results suggest that in accordance with the boundary management strategy of Smart Work users, different change management need to be prepared.

• Journal of Practical Engineering Education
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• v.12 no.2
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• pp.331-337
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• 2020

This study investigated the perception of the learning-workers' organizational effectiveness. They participate in the degree-linked work-learning parallel system. As a result, the turnover intention and job performance were higher than those of general office workers, and organizational commitment was lower. In addition, the higher scholastic year and grades, the higher job satisfaction. the higher grades, the lower burnout. specially the 2nd, 3rd, and 4th graders showed higher turnover intentions than the first grader. The results of the survey of (dis)satisfaction factors of learning workers also show that OJT management in the field should be strengthened rather than OFF-JT education in universities. This paper suggests that companies participating in the work-learning parallel system need higher-level management in aspects such as educational supports, personnel management, and OJT management as well as competency development of learning-workers. It shows that supplementary measures are needed for learning time and learner management of participating companies.

• Journal of Convergence for Information Technology
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• v.12 no.5
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• pp.271-277
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• 2022

In this study, the effect of the anatomical practice extracurricular program on the major efficacy and satisfaction of medical health students was investigated. The research tool used a major efficacy survey, a program satisfaction survey, the major efficacy survey compared and analyzed the improvement before and after participation in anatomy practice and the satisfaction survey between anatomy pictures after completion of the extracurricular program. As a result of comparative analysis between the two groups, the effect on major efficacy was significant after the program progression, and in the case of satisfaction, the satisfaction of the anatomical practice group was higher than that of the anatomical picture group. Through these research results, when operating an anatomical practice extracurricular program, it is thought that operating an anatomical practice program rather than creating an anatomical picture improves the major efficacy and satisfaction score.

• Culinary science and hospitality research
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• v.18 no.5
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• pp.63-79
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• 2012

The purpose of this study is to empirically determine the structural relationship between employee constructs such as internal service quality, employee satisfaction, and organization commitment and customer constructs such as perceived value, customer satisfaction, and loyalty to suggest an effective business strategy for restaurant business. To do this, the study consulted with the Korea Restaurant Association, the representative of Korean food service and got the intention of participating in the research from the Daegu branch. As a result, 51 restaurants registered in the Daegu branch who showed their intention to participate were selected as an initial sample. Also, other restaurants were introduced through snow-ball sampling method by the owners of restaurants who finished responding to the survey, and total 100 restaurants were examined. A survey was conducted to external customers who visited restaurants and internal customers working there. For final analysis, 741 questionnaires of internal customers and 970 questionnaires of external customers were used. The result of analysis showed that team-work & communication in internal service quality has a significant effect on employee satisfaction, employee satisfaction on organization commitment, and organization commitment on value perceived by customers. Also, perceived value has a significant effect on customer satisfaction and loyalty, and customer satisfaction on loyalty.

• Korean Journal of Social Welfare Studies
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• v.41 no.3
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• pp.271-297
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• 2010

The purpose of this study is to verify the structural path differences among the quality of self-sufficiency services and the job satisfaction and the effectiveness of self-sufficiency. To fulfill this purpose, all data for this analysis were collected from participants who belongs to the 31 local self-sufficiency centers in Seoul. The findings are as follows. First, we found that there were no statistically significant differences among the groups of the quality of self-sufficiency services and the job satisfaction and the effectiveness of self-sufficiency according to the type of self-sufficiency program. This means all the same degrees of effectiveness that participants of social employment program and market type program and self-sufficiency community was perceived. In addition, although there were no statistically significant differences among the groups of the quality of self-sufficiency services and the job satisfaction and the effectiveness of self-sufficiency according to the type of self-sufficiency program, we found that the differences among groups existed partially with theoretical model established in this study. Through the above results, the policy limitation and suggestion were presented about effectiveness of current self-sufficiency.

• The Journal of the Convergence on Culture Technology
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• v.7 no.4
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• pp.211-225
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• 2021

The purpose of this study was to investigate the effect of academic self-efficacy, task value, behavioral participation, cognitive participation, emotional participation, and initiative participation on learning satisfaction in 462 college students who took a flip learning class. Results, As for the direct effect of variables affecting learning satisfaction, behavioral participation was the largest factor, followed by initiative participation, task value, emotional participation, and academic self-efficacy. These variables explained 86% of learning satisfaction. Academic self-efficacy and task value had an indirect effect on learning satisfaction through behavioral, emotional, and proactive participation. In the multi-group moderating effect with the upper-middle class (B+ or higher) and the lower-middle class (below B) group as the moderating variables, there was a partial moderating effect because the path coefficients of leading participation and learning satisfaction differed between the groups. It is necessary to seek various ways to increase the degree of participation in learning and to develop an intervention strategy through a program tailored to each individual.