• Journal of Korean Library and Information Science Society
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• v.42 no.4
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• pp.159-179
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• 2011

This article intends to locate the logical basis to apply bibliotherapy as a library service in Korean libraries. To the end, investigated and discussed are the historical relationship between bibliotherapy and RAS(readers' advisory service), and the theoretical base and practical experiences that enabled bibliotherapy to be practical in the U.S. library community. This article introduces a concept of 'therapeutic' RAS as a similar concept to 'developmental' bibliotherapy, and suggests the roles of a librarian as a therapist, based on the "Zones of Intervention" by Carol Kuhlthau.

• Journal of the Korean Society for Library and Information Science
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• v.49 no.4
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• pp.401-417
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• 2015

Question taxonomy is one of main approaches to understand the questioner's information need so that we can assign relevant answerers to the question submitted by the user. The goal of this study is to investigate question taxonomy of question and answering services, which are available online and in libraries and understand the characteristics of question answering services by type. In order to achieve the goal, this study examines the types of questions appeared in literature, specifically focusing on social reference, question answering systems, and reference services, and then provides a summary of question taxonomy found in question answering services.

• Proceedings of the Korea Information Processing Society Conference
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• 2018.05a
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• pp.281-284
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• 2018

인터넷을 통해 정보를 쉽게 공유하게 되면서 소비자는 제품이나 서비스를 이용하기 전 효율적인 의사 결정을 위해 먼저 작성된 다른 사람의 의견을 참고한다. 또한 기업은 이러한 소비자의 의견을 수집하여 제품의 피드백이나 마케팅 등 비즈니스적인 측면으로 활용한다. 수많은 상품평과 후기에서 특정 제품 또는 서비스에 대한 감성을 식별할 수 있다는 점에서, 감성분석은 소비자와 기업 모두에게 주목받고 있는 기술이다. 합리적인 결정을 위해, 소비자는 해당 웹사이트에서 제공하는 데이터를 참고하며, 이 데이터는 웹사이트마다의 기준에 따라 필터링된다. 하지만 제품/서비스에 따라 개인이 중시하는 부분이 다르기 때문에, 실질적으로는 다른 사용자의 의견을 참고하여 합리적인 결정을 내린다. 본 논문은 호텔의 리뷰를 여덟 가지 특성으로 구분하고, 각 특성별로 극성을 분석한다. 또한 사용자가 선호하는 특성에 가중치를 부여하여 순위를 나타내는 시스템을 제안한다. 극성분석 단계에서는 주어진 리뷰를 여덟 가지 특성으로 분류하고, 긍정/부정의 극성으로 분류하는 기계학습 알고리즘을 사용한다. 각각의 특성에 대해 가중치를 적용하여 얻을 수 있는 순서는 기존에 제공되는 순서보다 사용자의 선호도를 정확히 반영한다, 또한 본 논문의 제안을 호텔뿐만 아니라 다양한 제품/서비스에 적용하여 선호도를 반영한 순위 정보를 제공한다면 소비자의 합리적인 의사 결정에 도움을 줄 것이다.

• Journal of the Korean Society for Library and Information Science
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• v.47 no.2
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• pp.265-291
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• 2013

Because of the increased interest in health, medical care, and wellness, the utilization of health-related information resources, especially those found on the Internet, has been rapidly increasing. In addition, despite encountering an increasing number of health and medical-related reference questions in public libraries, public librarians feel limitations in their ability to perform these types of reference services. Therefore, this study proposed the cooperative network system model for vitalizing CHI Services, meaning that all the related agencies, including public libraries, medical libraries, medical institutions, and the health and medical community collaboratively provide consumer health information service. This study presented in detail the key elements of the cooperation model, the subject of cooperation, target sources for cooperation, the content of cooperation, operations of CHI-providing sites, operations and roles of Cooperation Centers, and directions for cooperating with commercial institutions.

• Journal of the Korean Society for Library and Information Science
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• v.40 no.4
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• pp.367-383
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• 2006

The purpose of this study is to develop a practical model for enhancing cooperative virtual reference services of public libraries in the nation. The research methods include an examination of model cases from Europe and the V.S. and also an electronic questionnaire survey of 375 public librarians (73% response rate). The study results suggest the need for 'a collaborative virtual reference room' which consists of the collaborative reference database, virtual reference desk, guidance and instruction designed by age groups and/or subjects.

• Journal of Information Management
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• v.41 no.3
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• pp.191-209
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• 2010

A reference linking service that is connection of each other different information resource need to setup the reference database and to match identifier. CrossRef, PubMed and Web Of Science etc. the many overseas agencies developed reference linking service, that they used the automatic tools of Inera eXstyles, Parity Computings Reference Extractor etc. and setup in base DOI and PMID etc. Domestic the various agencies of KISTI(Korea Institute Science and Technology of Information), KRF(Korea Research Foundation) etc are construction reference database. But each research communities adopts a various reference bibliography writing format. As, the data base construction which is collect is confronting is many to being difficult. In this paper, We developed the Citation Matcher System. This system is automatic parsing the reference string to metadata and matching DOI, PMID and KOI as Identifier. It is improved the effectiveness of reference database setup.

• Journal of the Korean Society for information Management
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• v.18 no.2
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• pp.125-142
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• 2001

This study attempts to identify users' potential information needs in a medium-sized academic library by analyzing reference questions raised by library users for 64 days from October 10th to December 13th, 2000. A total of 474 reference questions were analysed of which only 10.1% were pure reference questions that dealt with the professional knowledge of reference librarians. 71.0% had nothing to do with professional knowledge, being directional(29.3%), mechanic(23.8%), and library policy related(l7.9%). Improvements in sign system and guiding materials in the library should be made to deliver reference services of good quality to academic library users.

• Journal of Korean Library and Information Science Society
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• v.40 no.1
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• pp.133-155
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• 2009

To deal with a new environment of information technologies in the 21 Century, many libraries around the world have made great efforts to develop online knowledge-information services. In Korea, the National Library initiated an online knowledge-information services, in 2008. Through case studies and practical tests of online knowledge-information services, this article discusses plans for developing . The article explores definitions and types of online knowledge-information services, and analyzes online knowledge-information services in Denmark, Sweden, Finland, and Korea. Futhermore, practical reviews on the four services are conducted through 'question-answer' tests. As a result, the article discusses present and future tasks for improving .

• Journal of Korean Library and Information Science Society
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• v.39 no.1
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• pp.265-278
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• 2008

This study aims to perform an evaluation of unified search services provided by major Korean search portals, Naver, Daum, Yahoo-Korea, and Empas. These unified search services are evaluated in terms of the relevance of search results. In conducting this study, real queries that real users submitted were used. This study also utilized click logs that consist of documents users clicked and viewed. The results of this study can be implemented to the development and improvement of portal's unified search services. Users can refer to the results of this study in choosing unified search services from search portals.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.22 no.3
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• pp.25-55
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• 2011

These results of surveying public librarians can contribute to clearly identifying the status of CHI(consumer health information) services in Korea and to exploring future developments in CHI services. In this study, we investigated whether or not currently Korean public libraries are offering CHI services, whether or not they provide CHI reference services and the frequency of their use, and analyzed librarians' recognition of the need for Korean public libraries to provide the CHI services. The findings are as follows: 1) 70% of Korean public libraries are equipped with health-related books and medical journals, but the rate of libraries that are building CHI-related websites was very low at 5%. 2) The rate of providing the CHI reference services was only 30% of the surveyed public libraries. 3) 82.1% of public libraries did not provide educational programs related to CHI. 4) 82.1% of public libraries did not provide CHI-related services for vulnerable groups. 5) The rate of providing the CHI-related outreach programs and collaborating with CHI-related institutions was no more than about 20% each. These research findings can induce public librarians to provide CHI services in public libraries, and will contribute to activate the CHI-related research in Korea.