• Title/Summary/Keyword: 직장 상사

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The Effects of Internal Marketing on Job Satisfaction in Food Service Industry (외식업체 종사자의 내부마케팅이 직무만족에 미치는 효과)

  • Kim, Gil-Sun;Ahn, Kwan-Young;Jung, Moon-Young
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.7 no.3
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    • pp.27-37
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    • 2012
  • The purpose of this study is to review the effect of internal marketing on job satisfaction in food service industry. In order to verify and achieve the purposes mentioned above, questionnaire data are gathered and analysed from 438 employees and their superiors for measuring employees' service quality fromKangwon province. Multiple regression is applied to test the proposed 2 hypotheses: the relationship between internal marketing and intrinsic job satisfaction, and the relationship between internal marketing and extrinsic job satisfaction. Empirical survey's findings are as follows; First, management support, internal communication and employment security have positive relationships with intrinsic job satisfaction. Second, management support, training & education has positive effect on extrinsic job satisfaction and employment security have positive relationships with extrinsic job satisfaction.

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Life History Study on the Self-realization of Woman in the Abstinence Process (단주과정에 있는 여성의 자기실현에 관한 생애사 연구)

  • Kang, Sun Kyung;Lee, Joong Gyo;Cha, Myeong-Hee
    • The Journal of the Korea Contents Association
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    • v.20 no.1
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    • pp.505-518
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    • 2020
  • This study is a life history on self-realization of woman in the abstinence of alcohol process. The purpose of the study is to explore the circumstance of female alcoholism, to expand the prospect of discussion for treatment and recovery, and to suggest social welfare intervention measures. The study involved a female alcoholic who had been recovering for more than seven years, and the text for life history analysis was divided into 'dimension of life', 'turning point' and 'adaptation' based on the life history analysis framework proposed by Mandelbaum. As a result of the data analysis, 'dimension of life' was analyzed into three areas, such as the personal level of life, the family level of life, and the social dimension. 'Turning point' is to escape from a father who drinks alcohol and uses violence, to give up his job to avoid boss's abuse, and to proceed one's own way of healing. 'Adaptation' was derived into good at studying, relieving anger by drinking alcohol, and referring to AA and self-realization. Based on these findings, this study presented the social welfare practice and policy discussion focused on self-realization.

A Case Study on the Socially-Prescribed Perfectionistic Client: Focused on Fairbairn's Psychological Structure (사회부과적 완벽주의 성향의 내담자 단일사례연구: Fairbairn의 심리구조를 중심으로)

  • Joon Sik Ko;In Sook Ahn
    • Industry Promotion Research
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    • v.8 no.2
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    • pp.109-117
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    • 2023
  • Modern industrial society demands socially-prescribed perfectionism from office workers and causes self-discrepancy. Therefore, the purpose of this study was to propose a counseling strategy that integrates the divided self based on Fairbairn's psychological structure and reduces self-discrepancy by changing interpersonal relation patterns. 14 sessions were conducted once a week from March 2022 to July 2022. T-test was used as a research method to compare the level of self discrepancy by conducting the Self Questionnaire before and after. During the initial stage, the client was in conflict with his boss and showed anger, depression, somatic symptoms such as gastrointestinal disorder, strict judgement on himself and others, and high self-discrepancy. This research showed that the client's libidinal ego and anti-libidinal ego were de-repressed and integrated into his central ego, and his self-discrepancy level was decreased, which was confirmed through the pre-post test. This research, as a case study applying Fairbairn's psychological structure, has a meaning that it confirmed a change in the interpersonal relation patterns of a socially-prescribed perfectionistic client.

Correlation between Job Stress and Job Satisfaction of Private Security Guard (민간경비원의 직무스트레스와 직무만족도의 관계)

  • Kim, In-Jae;Cho, Sung-Jin
    • Korean Security Journal
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    • no.32
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    • pp.65-93
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    • 2012
  • The purpose of this study is to identify problems of private security guard playing an important role at the front of private security industry effectively by examining correlation between job stress and job satisfaction of private security guard and present proposals of effective operation of private security industry. Through data analysis according to study methods and procedures mentioned above, below conclusions were obtained. First, as results of analyzing correlation between job stress and work satisfaction of private security guard, one of subsidiary job satisfaction factors, it was found that lower stress to role complications and wage system relates to higher work satisfaction. Second, as results of analyzing correlation between job stress and superior satisfaction of private security guard, one of subsidiary job satisfaction factors, it was found that lower stress to wage system, responsibility, and role complications relates to higher superior satisfaction. Third, as results of analyzing correlation between job stress and equal opportunity satisfaction of private security guard, one of subsidiary job satisfaction factors, it was found that lower stress to wage system, responsibility, and role complications relates to higher equal opportunity satisfaction. Forth, as results of analyzing correlation between job stress and welfare satisfaction of private security guard, one of subsidiary job satisfaction factors, it was found that lower stress to wage system and role complications relates to higher welfare satisfaction. Fifth, as results of analyzing correlation between job stress and wage satisfaction of private security guard, one of subsidiary job satisfaction factors, it was found that lower stress to wage system and role complications relates to higher wage satisfaction. Sixth, as results of analyzing correlation between job stress and job pride, one of subsidiary job satisfaction factors, it was found that lower stress to wage system and role complications relates to higher job pride. Seventh, as results of analyzing correlation between job stress and co-worker satisfaction, one of subsidiary job satisfaction factors, it was found that lower stress to wage system and role complications relates to higher co-worker satisfaction.

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Stress, Social Support and Coping of Adults According to Level of Self-Efficacy (성인의 스트레스, 사회적 지원과 대처: 자기효능감 수준별 분석)

  • Young-Shin Park;Ju-Yeon Son;Ok-Ran Song
    • Korean Journal of Culture and Social Issue
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    • v.23 no.2
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    • pp.295-332
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    • 2017
  • The main purpose of this research is to analyze stress, social support and coping behavior of adults based on their level of self-efficacy. A total of 899 adults (399 male; 500 female), each with a child attending either elementary and secondary school, participated in the study. The inter-rater reliability for the open-ended questionnaire utilized in the study was 93.4%, with a Kappa coefficient of .92. The range of Cronbach α for the variables measured through a quantitative method was .87~.92. The results were as follows: First, the representative responses to the question about their most painful stress experiences were, financial difficulties, child rearing and duties of workplace. The Lower Efficacy group, compared to the Upper Efficacy group, responded much more with financial difficulties related responses. There were significant differences in the level of stress symptoms according to level of self-efficacy. The Lower Efficacy group expressed stronger levels of stress symptoms when compared to the Upper Efficacy group. Second, in terms of social support, the participants responded that they received the most help from their family members, followed by none(self), and friends. When comparing the two efficacy groups, the Upper Efficacy group responded most frequently that they received social support from their family members, whereas the Lower Efficacy group indicated none. There were significant differences in the level of relational conflicts according to the level of self-efficacy. The Upper Efficacy group showed much less conflict in parent-child relations, spousal relations and relations with their boss, compared to the Lower Efficacy group. Third, for the type of social support participants received, the most frequent response was emotional support, followed by none, and advice. Relatively, when comparing the two groups with each other, the Lower Efficacy group responded more frequently with none, whereas for the Upper Efficacy group responded more frequently with advice. There were significant differences in the amount of emotional support received according to level of self-efficacy. The Upper Efficacy group received much more emotional support from their spouses and their bosses compared to the Lower Efficacy group. Fourth, the most frequently adopted coping style to stress was self-regulation, followed by direct problem solving, and nothing(none). The most frequent response for the Upper Efficacy group was direct problem solving, whereas for the Lower Efficacy group was nothing(none). There was a significant difference in coping efficiency to stress according to level of self-efficacy. The Upper Efficacy group coped more efficiently with stress than the Lower Efficacy group.

The Development and Validation Study of the Work-Life Balance Organizational Culture Scale (일과 삶의 균형 조직문화 척도 개발 및 타당화 연구)

  • Park, Cheong-Yeul;Sohn, Young-Mi
    • The Journal of the Korea Contents Association
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    • v.16 no.8
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    • pp.693-705
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    • 2016
  • The purposes of this study were to develop work-life balance supportive organizational culture scale(WLB supportive organizational culture) and to verify it's validity. We reviewed comprehensive studies about work-life balance and organizational culture as well as scales related to them. We theoretically extracted some important factors of WLB organizational culture from reviews and then made 38 preliminary questions. 773 married workers in their 30s to 50s were responded to a questionnaire consisted of 38 preliminary questions and 9 variables(work-life balance, quality of life, job satisfaction, turnover etc) for criterion related validity verification. As the results of factor analysis such as EFA and CFA, we could confirm five factors including WLB organizational management, WLB supportive supervisors, empathetic communication with coworkers, coworkers' material support to WLB and accessibility to WLB programs. Second, correlation analyses were performed to investigate the validation of this scale. In result, it was revealed that the WLB supportive organizational culture scale was highly correlated with other family supportive organizational culture measures as well as dependent variables such as work-life balance, quality of life, job satisfaction, turnover. We expect this study contribute to improve the quality of studies about work-life balance and organizational culture.

Relationship Between Job Stress and Psychosocial Stress Among Clerical Public Officers (일부 행정 공무원의 직무스트레스와 사회심리적 스트레스와의 관련성)

  • Jo, Yoon-Jeong;Cho, Young-Chae
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.12 no.6
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    • pp.2598-2606
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    • 2011
  • This study investigated the relationship between job stress and psychosocial stress among clerical public officers in Daejeon City. The self-administered questionnaire survey was administered to 386, during the period between June 1, 2010 and July 31, 2010. As a results, In terms of various levels of psychosocial stresses, 8.8% of the subjects were healthy group, 64.5% were potential stress group, and 26.7% were high risk stress group. On job specifications, the high risk stress group were significantly higher those with higher level of job demand, lower job autonomy and lower colleagues support than their respective counterparts. The level of psychosocial stress was positively correlated with job demand and negatively correlated with job autonomy and social support. Multiple regression analysis revealed that the factors of influence on psychosocial stresses included subjective status of health, satisfaction in work, smoking, leisure activities, past history of visits to medical clinics, social support from colleagues.

Effects on the Psychosocial Health Status of Job Stress and Job-related Characteristics among Clerical Public Officers using the Structural Equation Model (구조방정식모형을 이용한 사무직 공부원의 직업관련 특성과 직무스트레스가 사회심리적 건강상태에 미치는 영향)

  • Cho, Young-Chae;Kwon, In-Sun;Bae, Nam-Kyou;Park, Jae-Young
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.6
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    • pp.2169-2177
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    • 2010
  • The effects of job related factors on psychosocial health status were examined by taking job stress into account. The self-administered questionnaires were performed, during the period between Oct. 1st, 2009 and Nov. 30th, 2009, to 805 individuals in the service of general administration located in Daejeon City. Causal relationships between job related factors, job stress, and, psychosocial health status were examined by structural equation model. The main finding as follows: For correlations of such indices of psychosocial health status as PWI and MFS with various studied items, all of these two indices were found to be in a negative correlation with the job position, job career, satisfaction in job life, autonomy of job, supervisors support and coworkers support, whereas in positive correlation with the experience of sick absence per year and job demand. With the analysis of structural equation model, the degree of job stress factors was more influential on the level of psychosocial health status than job related factors in such a manner as that the greater the job stress, while the lower the job related factors, the higher the psychosocial health status(PWI and MFS). Moreover, it was found to have the inter-relational effects that the greater the job related factors, the lower the job stress factors. Thus the effective strategy for stress and fatigue symptoms reduction among governmental employees requires additional programs focusing on innovated job specifications.

Vocation Recognition of the Welfare Teachers Dispatched to the Region Children Centers in Busan (부산지역 아동센터 복지교사의 직업인식)

  • Heo, Jae-Young;Yang, Hae-Sool
    • The Journal of the Korea Contents Association
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    • v.8 no.4
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    • pp.211-226
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    • 2008
  • This thesis is to figure out the job satisfaction and aptitude/vocation recognition of the child welfare teachers dispatched to Region Children Center and provide the basic data for the better children welfare policy in future based on it. First, as for the difference of recognition in the job satisfaction of the child welfare teachers dispatched by the population-statistic property of the research objects, there appeared a meaningful difference by the gender concerning the relation with seniors(p<.01), satisfaction with the office of the child welfare teachers dispatched(p<.01) satisfaction with provided knowledge information(p<.05) and the whole job satisfaction of the child welfare teachers dispatched. As the result of the survey of the recognition on aptitude and job understanding level, there appeared some meaningful differences by the school background on whether or not currently to make efforts to get a better job. In the matter of the pride as to the child welfare teachers dispatched, 27.5% of opinion givers had a clear mission and an objective sense about a current job, and the child welfare teachers dispatched recognized that they felt pleasure and value through the education of students. They understood the difficulty of the management of the children instruction program of region children center in the biggest matters such as the insufficiency of education materials and facilities, and the insufficiency of parents' participation and understanding.

New Trends of Managers' Leadership Style in the Food Service Industry (외식산업 관리자의 리더십에 관한 최근 연구동향)

  • Jean, Kyung-Chul
    • Korean Business Review
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    • v.19 no.1
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    • pp.223-240
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    • 2006
  • The purpose of this study is to review the current state of the transformational leadership and LMX approach to the study of leadership. Leadership research has witnessed a shift from traditional transactional models to a new genre of theories of transformational and charismatic leadership and LMX. Transformational leadership theories offer the promise of extraordinary individual and organizational outcomes. Leaders motivate followers to perform beyond expected levels by activating higher order needs, fostering a climate of trust, and inducing them to transcend their self-interest for the organization's sake. Numerous investigations point of the robustness of the effects of such leadership on individual and organizational outcomes such as job satisfaction, organizational commitment, and performance. LMX theory suggests that leaders do not use the same style in dealing with all subordinates, but rather develop a different type of relationship or exchange with each subordinate. These relationships range from those that are based strictly on employment contracts to those that are characterized by mutual trust, respect, liking, and reciprocal influence. LMX has been positively related to job satisfaction, productivity, and career progress of managers and negatively related to turnover and employee grievances. In conclusions, effective leaders link achievement of organizational goals to follower fulfillment of self-development goals, with the former advancing the latter.

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