• Korean Journal of Occupational Health Nursing
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• v.16 no.1
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• pp.15-27
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• 2007

Purpose: This study was conducted to identify patterns and trends of studies of SMIs from 1999 to 2004, and to suggest the directions of future research activities. Method: 38 research studies of SMIs were selected and classified according to the sample characteristics, and the types of SMIs and outcome variables. Results: The number of SMIs studies has been increased since 1991, but it was more smaller than descriptive studies. They tended to be conducted more without the conceptual framework or randomization. Nurses were the most popular subjects and GHQ was more prevalent than other instruments. SMIs studies used confusedly in "job stress" terms. The outcome variables, most frequently measured were "anxiety and depression". 46 interventions were conducted in 38 studies. Most of them were individual worker-focused intervention and CBT was most frequently conducted. There were wide variations in duration, and intervals of SMIs. Conclusions: These results of this study will be used to guide the development of SMIs. And it was needed to identify and debate on 'stress' terms among the authors and to develop the SMIs. Also, it will be needed research that evaluate the effect of Job SMIs and experimental studies must be conducted rather than descriptive studies.

• Journal of Korean Academy of Nursing Administration
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• v.12 no.3
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• pp.491-500
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• 2006

Purpose: This study was to compare degree of stress, stress coping, adaptation and job satisfaction between Type A and Type B of new graduate nurses'personality. Methods: Seventynine new graduate nurses employed 2003 in an university hospital located in Gyeonggi-do were participated. Data for self-reported questionnaire were collected base on 5 point of time, 1st week and 3rd, 6th, 9th, 12th Month after their employment. Results: New Graduate Nurses' Stress were persistently increased. The statistically significance of positive correlations between stress and coping showed, but their correlations were getting reduced during 1 year. Type B was higher than Type A in stress and adaptation for 12 months. But, Type B of coping was higher up to 9th month, yet abruptly Type A was higher at 12th months. In Job Satisfaction, Type A was higher at 3rd and 6th months, but it was reversed from 9th months. Conclusion: Socialization education for new graduate nurses should be done in organization since their stress were continually increased and their job satisfaction was decreased after 9 months after employed.

• Korean Journal of Occupational Health Nursing
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• v.8 no.2
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• pp.141-155
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• 1999

For the purpose of disclosing the mental health status as well as its stress factors of female workers in industry, a questionaire survey was carried out on 283 female workers, namely. 134 of a service industry(department store) in seoul and 149 of a manufacturing industry(food) in Kyunggi-do district from 24 to 29 January, 1994. The result were as follows : 1. The mean scores of poor mental health indicator showed no significant difference between service industry and manufacturing industry, while the mean scores of good mental health indicator showed a significant difference between those two industries. 2. The mean scores of work stress as social stress factors showed a significant difference between service industry and manufacturing industry. However, no significant difference was observed between the mean scores of personal stress factor between those two industries. 3. In general, the work stress factor was more significantly contributed by marital status, while the social stress as well as the personal stress factor were contributed more by monthly income. 4. The major contributing factor to the poor mental health was the personal stress factor in general, followed by the work stress factor. However, the weight of these two stress factors was reversed according to the type of industries.

• Korean Journal of Occupational Health Nursing
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• v.17 no.1
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• pp.34-44
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• 2008

Purpose: This study was conducted to find out the effects of self-efficacy on job stress symptoms and coping strategies depending on perceived job stress. Method: The subjects were 447 workers employed in a manufacturing company. Demographic characteristics, self-efficacy, job stress, job stress symptoms and coping strategies were assessed by a self-administered questionnaire. Each envelope to keep the secret sealed completed questionnaires. Result: Job stress and job stress symptoms in workers with a high level of self-efficacy were lower than those of a low level of self-efficacy. Active coping strategies in workers with a high level of self-efficacy group were higher than those of a low level of self-efficacy. In multiple regression analysis, job stress symptoms were significantly higher in increasing job stress, increasing self-efficacy, office workers, manager group and increasing age. Active coping strategies were significantly higher in increasing self-efficacy, increasing career, males and decreasing job stress. Whereas passive coping strategies were significantly higher in females, increasing job stress and increasing self-efficacy. Conclusion: This study suggests that self-efficacy is a significant factor on job stress, job stress symptoms and coping strategies. Therefore, developing a job stress management program to increase self-efficacy and verifying its effects are needed.

• Korean Journal of Occupational Health Nursing
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• v.30 no.3
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• pp.101-109
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• 2021

Purpose: This study aimed to measure COVID-19 stress and the quantitative electroencephalography (QEEG) stress quotient and identify the coping styles of face-to-face service industry employees during the COVID-19 pandemic. Methods: This cross-sectional study administered structured questionnaires consisting of sections on general characteristics, COVID-19 stress, and coping style for stress to 21 face-to-face service industry employees between April 1 and April 18, 2021. The physical tension & stress quotient and psychological distraction & stress quotient were measured in the prefrontal lobe with QEEG. Results: Emotional easiness (r=.62, p=.002) and escape-avoidance (r=.55, p=.009) as a passive coping style were associated with COVID-19 stress, and seeking social support as an active coping style was associated with the left physical tension & stress quotient (r=.47, p=.031). Conclusion: These findings provide evidence regarding the objective status of the mental health of face-to-face service industry employees using both a self-reported scale and neuroscientific indicators, including brain quotients.

• 대한예방의학회:학술대회논문집
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• 2000.10a
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• pp.242-243
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• 2000

• Proceedings of the KAIS Fall Conference
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• 2011.12a
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• pp.220-222
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• 2011

최근 기업에서 고객만족 차원의 대고객만족 활동으로써 고객접점센터를 운영하고 있으며, 고객만족은 기업의 이미지와 궁극적인 수익 창출로 연결되는 전략적 차원으로 비약적인 발전을 도모하고 있다. 또한 고객만족의 경영의 일환으로 고객감동은 지속적인 고객 관계 관리를 통해서 가능하며 이것은 고객접점센터 종사자원들이 고객과의 일대일로 직접 만나는 고객응대 서비스 품질에 의해서 좌우 된다. 그러나 대고객접점센터 종사원들은 이직률이 높고 직업 만족도가 낮아 기업의 조직성과에 부정적인 요소로 보고되고 있다. 본 연구는 이러한 관점에서 대고객접점센터 종업원들을 대상으로 직무스트레스와 스트레스에 영향을 미치는 개인 특성별 요인들에 대한 스트레스의 차이와 스트레스가 직무성과에 미치는 영향에 관한 실증적으로 분석하기 위한 개념적 모형을 제시하였다.

• Journal of agricultural medicine and community health
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• v.33 no.1
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• pp.46-58
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• 2008

Objectives: This study was performed to investigate the levels of psychosocial stres and to identify its Methods: The study subjects were 1,806 adults aged 40-70 years living in Naju City, Jeollanamdo. Sociodemographic characteristics, health-related behavior, social suport and personality were collected for statistical analysis. The measurement instrument of psychosocial stress was psychosocial well-being index. The regression analysis. Results: The results showed that 16.6% of subjects were categorized as high stress, 63.4% as moderate, and 20.0% as normal. Overall, the mean value of PWI was 17.29.8 and significantly diferent by socioeconomic characteristics, health-related behavior, social suport and personality. In the case of men, the income, decreased positive social suport, increased negative social suport, type A behavior pattern, decrease of internal locus of control or poorer self-esteem. In the case of women, the PWI was significantly deteriorated in the subjects with no job, no spouse, decreased positive social suport, increased negative social support, type A behavior pattern, decrease of internal locus of control or poorer self-esteem.Conclusions: The psychosocial stres for rural residents was related with social suport and personality. Thus, these results should be considered to reduce stres levels in rural adults.

• Journal of the Korea Convergence Society
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• v.12 no.4
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• pp.377-387
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• 2021

This is a descriptive study to show the basis for program development to relieve depression by finding what factors influence depression of late middle-aged men. This research is the secondary analysis which was conducted with the data of 124 people and the primary data from 2018. As a result of this study, the main factors influencing depression of late middle-aged men are job stress, family bond, anxiety in later life and educational background with 70.8% of the total explanatory power. Therefore, it will be needed ways to strengthen positive coping skills for job stress & family bonds and development and application of programs to relieve depression of late middle-aged men. In addition, it is necessary to strengthen the coping skills of people who are vulnerable to depression through customized programs considering differences in educational background when developing programs.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.16 no.7
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• pp.4745-4757
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• 2015

This research has been conducted to understand relations in general hospital nurses health level (SF-36), sociodemographic characteristics, health related factors, job related factors, and job stress. The subjects of the research are 572 nurses who are working in six different general hospitals with 250 beds. Data which has been collected from self administered questionnaire during the period from May 1st, 2014 to may 31th. The result has described, the health level(SF-36) of nurses has strong relation to sociodemographic characteristics, health related factors, job related factors, and even job stress. Especially the health level (SF-36) of nurses has risen when the nurses have less job stress, lower job pressure and more support from supervisor and coworkers. Therefore, the primary things to create are system development and atmosphere which controls the nurses' job stresses. Moreover, it is also important to develop programs for nurses' career satisfaction.