• 제목/요약/키워드: 직무스트레스 원인

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The Impact of Coffee Barista Job Stress on Job Satisfaction and Organizational Loyalty (커피 바리스타 종사원의 직무스트레스가 직무만족, 조직몰입에 미치는 영향)

  • Lee, Sunho
    • Culinary science and hospitality research
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    • v.21 no.6
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    • pp.91-102
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    • 2015
  • This study examined the factors that affect the relationship among coffee barista employees job stress, job satisfaction and customer organizational loyalty. A total of 200 questionnaires were distributed to consumers, of which 188 were deemed suitable for analysis after the removal of 12 unusable responses. In order to perform statistical analyses required by the study, the SPSS 18.0 Statistical Program was employed for frequency, factor, reliability correlation, and regression analyses. The results of exploratory factor analysis showed that three factors regarding job stress were extracted from all measurements with a KMO of 0.714 and a total cumulative variance of 64.368%, with regards to job satisfaction, three factors were extracted with a total cumulative variance of 151.612% and a KMO score of 0.659. One factor for organizational loyalty was extracted that accounted for a total cumulative variance of 62.102% and a KMO score of 0.750. All factors were significant to 0.000 and the correlation between variables was significant. Thus, based on the results, the main research hypothesis that identifies the relationships among job stress, job satisfaction and organizational loyalty was partially adopted.

Exploring of Factors Influencing Work-Family Conflict and Quality of LMX on Job Satisfaction among Married Female Workers (기혼여성근로자의 일-가정 갈등과 LMX 관계의 질이 직무만족에 미치는 영향요인 탐색)

  • Nam, Hyun-Jung
    • Journal of Convergence for Information Technology
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    • v.10 no.11
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    • pp.64-76
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    • 2020
  • The purpose of this study is to empirically analyze the mediating effect of job stress and Job engagement in job satisfaction between WFC(Work-Family Conflict) and quality of LMX(eader-member exchange) relationship of married female workers based on JD-R(Job Demands-Resources) model. A total of 945 people were targeted using the 7th panel data from the Korean Longitudinal Survey of Women and a structural equation model was used to verify the causal relationship and mediating effect of each variable using spss 23.0 and AMOS 21.0. As a result of the study, it was confirmed that WFC did not directly affect job satisfaction, and it was found that job satisfaction was negatively affected through job stress related to WFC. It was found that the quality of the LMX relationship had a positive effect on job satisfaction and reduced job stress, thus positively affecting job satisfaction. Job engagement was found to mediate the relationship between LMX and job satisfaction. This study is meaningful in that the search for multidimensional psychological and contextual factors that lead to job performance and job demands of married female workers are conducted.

A Study related to Professional Satisfaction and Stress Factors of the Administrative Education Government Officials (교육행정공무원의 직무만족과 스트레스 요인에 관한 연구)

  • Cho, Sung-Je;Lee, Jong Kwan
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.14 no.11
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    • pp.5423-5433
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    • 2013
  • This study has analyzed the factors related to everyday stress, professional stress, and professional satisfaction experienced while performing administrative duties in unit of school, concerning administrative education government officials. The study period was set from March 10 to March 30, 2013, and the subjects of study was set as 122 employees of Cheongwon-gun, Cheongju-si, Chungcheongbuk-do, working as administrative education government officials. The spsswin18.0 program was used for data analysis, and the t-test, and frequency analysis and credibility were also analyzed. The positive analysis was verified at a significant level of 5%. The results of the analysis displayed regarding the Professional Satisfaction pursuant to demographic Characteristic, the difference of Professional Satisfaction between positions was meaningful. However, the differences between sex, age, religion, educational background, marital status, school level, school scale, career, drinking, smoking were not analyzed as meaningful at a significant level of 5%. With regard to Sub-factors of Professional Satisfaction for Demographic Characteristic, the factors in the part of human resource management, human relation, and job capacity were analyzed as meaningful but organizational atmosphere was analyzed as not meaningful at a significant level of 5%. Also with regard to the stress on Quantitative Role among Sub-factors of Professional Stress by Demographic Characteristic, the difference between age, school level, position, career, smoking was meaningful. With regard to career development, the difference between smoking was meaningful. With regard to the stress on role conflict and ambiguity, the difference for demographic characteristic was analyzed as not meaningful at a significant level of 5%. This study implies that the social environmental consideration is required for administrative education government officials, and it is regarded that consideration is required sequentially to developing job capacity, human relation, organizational atmosphere, rather than to human resource management.

The Effect of Job Stress on Burnout and Organizational Commitment (직무스트레스가 소진 및 조직몰입에 미치는 영향)

  • Park, Jong-Chan;Shin, Hye-Sook
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.13 no.11
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    • pp.5114-5123
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    • 2012
  • This paper tried to identify the impacts of job stress on burnout and organizational commitment in the casino industry. Prepared questionnaires were distributed to 300 sample employees working in domestic casino, then used for data analysis 283. The results of this study are as follows: Firstly, dissimilarity have a positive effect on emotional exhaustion. Secondly, role conflict and dissimilarity have a positive effect on lack of accomplishment. And role ambiguity have a negative effect on lack of accomplishment. Also role conflict and dissimilarity have a positive effect on depersonalization. And role ambiguity have a negative effect on depersonalization. Thirdly, role ambiguity have a positive effect on affective commitment. But, job stress have not effect on continuance commitment. This study will be able to contribute raising competitiveness of casino corporate and efficiency of human resource management.

The Effect of Perceptions of Organizational Politics on Turnover Intention and Organizational Citizenship Behavior in Chinese Convergency Companies (중국 융합기업에서의 조직정치지각이 이직의도와 조직시민행동에 미치는 영향에 관한 연구)

  • Kim, Jong-Kwan;Fu, Yu
    • Journal of Digital Convergence
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    • v.13 no.8
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    • pp.177-189
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    • 2015
  • With the business environment rapidly changing, organizational politics becomes a general and inevitable phenomenon in organizations. Employees' perception of organizational politics (POP) both has positive functions and negative functions, but many study results found it has a negative effects on employees' attitudes and behaviors. Despite the awareness of the importance in managing the negative effects of organizational politics at the workplace is increasing, research relating to employees' POP hasn't received much attention in China. With empirical analysis, the main findings come as follow: Firstly, POP has a significant positive(+) effect on turnover intention and a significant negative(-) effect on OCB. Secondly, Through the mediation of job stress, POP is indirectly and positively(+) associated with turnover intention and negatively(-) associated with OCB. Lastly, Procedural justice has a moderating effects between POP and job stress.

Structural Relationship Between Social Support, Job Stress, and Child Care Teachers' Burnout (보육교사의 사회적 지지, 직무스트레스, 소진 간 구조관계)

  • Kim, Myeong-Soo;Lee, Jong-Hun
    • Journal of the Korea Convergence Society
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    • v.8 no.10
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    • pp.281-294
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    • 2017
  • The purpose of this study is to analyze the structural relationship between social support and job stress variables affecting the exhaustion of child care teachers. The subjects of this study were 432 child care teachers who were working in child care centers. The collected data were analyzed by setting up a structural equation modeling via SPSS 21. 0 and AMOS 22.0 statistical programs. The main results of this study: first, social support directly affects child care teachers' job stress. Second, social support did not directly affect the burnout of child care teachers but indirect effect. Third, child care teachers' the job stress directly affect on child care teachers' burnout. As a result of the above analysis, it is necessary to strengthen the social support of the members and institutional support of the government.

Relation among Emotional Labors's Job Stress, Role Conflict, Ego-Resilience and Job Turnover (감정노동자의 직무스트레스, 역할갈등, 자아탄력성 및 이직의도의 관계)

  • Lee, Ju-Yeon;Chi, Myong-Won
    • The Journal of the Korea Contents Association
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    • v.12 no.6
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    • pp.191-200
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    • 2012
  • The purpose of this study is to look into the influence of job stress and role conflict of emotional labors on the intention of job turnover of them and to look into the effect of adjusting ego-resilience in their relation. To do this, 60 child care facilities in Seoul and Gyeonggi-do were selected and survey research was conducted for the object of total 248 child care teachers who are emotional labors. With collected materials, SPSS 17.0, AMOS program was used to verify research problems. The results of the research : First, the job stress of emotional labors appeared to be a main factor which has influence on the intention of job turnover of emotional labors. Second, the role stress and ambiguity appeared to be a main factor which has influence on the intention of job turnover. Lastly, in the relation which job stress and role conflict has influence on the intention of job turnover, ego-resilience appeared to have the effect of adjustment.

The effect of psychological empowerment on organizational commitment and turnover intention: Focusing on the mediating effect of job stress and managerial coaching behavior (심리적 임파워먼트가 조직몰입과 이직의도에 미치는 영향: 직무스트레스와 리더의 코칭행동의 매개효과를 중심으로)

  • Park, Eun-Mi;Seo, Joung-Hae
    • Journal of the Korea Convergence Society
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    • v.12 no.7
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    • pp.181-191
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    • 2021
  • Unlike in the past, successful global companies are striving to create a horizontal organizational structure and autonomous corporate culture by empowering their members with autonomy and responsibility. The purpose of this study is to conduct an empirical analysis on the effect of job stress and managerial coaching behavior on the effect of psychological empowerment on organizational commitment and turnover intention. Negative situational factors (job stress) and positive situational factors (managerial coaching behavior) were considered and presented at the same time, and their effectiveness was verified. As a result of the analysis, it was found that psychological empowerment had a positive effect on organizational commitment, but did not to affect turnover intention. Also, it was found that job stress and managerial coaching behavior had a mediating effect. The results of this study can be used as a effective guideline on creating an autonomous organizational climate and creating a successful corporate culture through this.

The Effects of Verbal Abuse Experience, Emotional Labor and Nursing Practice Environment on Job Stress of Nurses in Hemodialysis Units (혈액투석 간호사의 언어폭력경험, 감정노동, 간호근무환경이 직무스트레스에 미치는 영향)

  • Kim, Woo-Ju;Kang, Da-Hai-Som
    • The Journal of the Convergence on Culture Technology
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    • v.8 no.2
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    • pp.99-108
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    • 2022
  • This study was to investigates the effects of verbal abuse experience, emotional labor and nursing practice environment on job stress of nurses in hemodialysis units. Participants were 169 hemodialysis nurses. Data were collected with structured qustionnaires from March 1 to March 30, 2021. Data were analyzed SPSS 23.0 program for descriptive statistics, t-test, ANOVA, Pearson's correlation coefficient, and multiple regression. Factor affecting the job stress of hemodialysis nurses were emotional labor(β=.354, p<.001), verbal abuse(β =.255, p=.005) and nursing practice environment(β=-.214, p<.001). Therefore, in order to manage the job stress of nurses in hemodialysis unit, it is necessary to prepare measures to reduce verbal abuse experience, emotional labor and create a positive nursing working environment.

A Study on the Relationship between Changes in Family Life due to COVID-19, Daily Stress, Work-Family Balance Conflict and Job Satisfaction of Married Working Women (기혼 직장여성의 코로나 19로 인한 가족생활 변화와 일상스트레스, 일-가정양립갈등 그리고 직무만족도 간의 관계에 관한 연구)

  • Shin, Hyo-Jin
    • The Journal of the Convergence on Culture Technology
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    • v.8 no.6
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    • pp.251-260
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    • 2022
  • This study analyzed the relationships between changes in family life due to COVID-19, daily stress, work-family balance conflict and the job satisfaction of married working women. The subjects of this study were 1,934 married women wage workers who were extracted from the data of the 8th year of the female family panel survey surveyed in 2020. Path analysis was conducted to analyze the hypothesis using AMOS 21.0. The study results revealed that family life change doesn't directly affect work-family balance conflict, but increases job satisfaction. But family life change indrectly affects increasing work-family balance conflict and decreasing job satisfaction through daily stress. And daily stress affects increasing work-family balance conflict and decreasing job satisfaction. Additionally work-family balance conflict has an effect on reducing job satisfaction. Based on the results, practice and policy suggestions were made to reduce work-family balance conflict and increase job satisfaction of married working women.