• Journal of the Korea Society of Computer and Information
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• v.15 no.2
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• pp.189-197
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• 2010

This study positively analysed the effects of service qualities of workers in integrated social welfare facilities on their working attitudes, targeting those who work for the welfare facilities. It identified the effects of service qualities such as tangibility, reliability, responsiveness, assurance, and sympathy on relationship factors such as relationship closeness through customization, organizational immersion and job satisfaction and presents suggestions to improve working attitudes of the workers. The results of the study are presented as follows: Reliability, responsiveness and assurance, service qualities of the workers, had effects on working attitudes. Relationship closeness through customization had an effect on organizational immersion and job satisfaction. Therefore, reliability, responsiveness and assurance that had effects on working attitudes of the workers were very significant factors and relationship closeness through customization were significant factors to improve working attitudes of the workers. This study presents political suggestions on the relations between service qualities of the workers in the welfare facilities and their working attitudes as alternatives.

• Journal of the Korean Geographical Society
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• v.42 no.2 s.119
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• pp.177-195
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• 2007

The central aim of this paper is to identify the distributional pattern of poverty and to investigate the spatial relationship between poverty and welfare service providers in Busan, Korea. It is intended to explain how the relationship of service-dependency between impoverished people and social welfare services leads to uneven social geography. Welfare services controlled by public or private agencies may support the impoverished people in different ways, generating social outcomes. By exploiting the spatial variations in the incidence of poverty and the provisions of social welfare services, this paper is to understand the dynamics of the geography of poverty from a local scale so that it can help us understand how various governmental and nongovernmental area-based service providers are spatially uneven when they are compared to the distribution of service dependency group such as impoverished people. From this research, it is finally argued that the implications of locational interdependence between such needed groups and social welfare services for their support demand a paradigm for urban social geography that centers on the changing welfare provision structure and the linkages between population and service-provision.

• 한국사회복지학회:학술대회논문집
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• 1999.04a
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• pp.220-236
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• 1999

• 한국사회복지학회:학술대회논문집
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• 2007.10a
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• pp.449-453
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• 2007

• Korean Journal of Social Welfare Studies
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• v.42 no.1
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• pp.151-177
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• 2011

With the expansion of Voucher program, academic and practical concerns of performance evaluation of voucher service has been more emphasized. Accordingly, client satisfaction survey are expanding these days, but the study of client satisfaction as a performance indicator aimed at service client has not been yet conducted systematically. The purpose of this study is to develop Satisfaction Index, targeting at client of community-development voucher program in Community Service Investment Project conducted by the Ministry of Health and Welfare. Data were collected from 1800 client of community-development voucher program. This study summarized theoretically many kinds of satisfaction measurement and composed the Satisfaction Index reflecting characteristics of Voucher. By the item analysis and reliability analysis, the element satisfaction was identified as homogeneous items. General satisfaction were obtained using element satisfaction and overall satisfaction, it was found to be valid through the evaluation of convergent and discriminant validity as a tool for satisfaction. This study suggest using the '1step weighted approach' than '2step weighted approach' having weakness of complex overlapping manner.

• The Journal of the Korea Contents Association
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• v.10 no.11
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• pp.251-261
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• 2010

The research examine countermeasures of community welfare center, total welfare service provider in the local, to establish of identity and revitalization in the rapidly changing social circumstances. It examine countermeasures of the community welfare center in institutional and practical environment of welfare environment. The community welfare center has to provide welfare service which is improvement the quality of life in local, to be as methodical casework facility and to solve the community matters throughout organized residents. Also, comparison with specific welfare center and similar welfare facilities, the community welfare center has to provide differentiation services from totally welfare services. Finally, in privatized and market economic welfare environment, the community welfare center has to have policy countermeasures strategies to survive in competition not only welfare service provider.

• Korean Architects
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• no.7 s.315
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• pp.102-103
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• 1995

서울시 서초구청에서는 '반포 종합사회복지관'건립 현상설계경기를 실시하여 대도건축(윤태수)안을 당선작으로 선정, 지난 5월 8일 발표했다. 이번 설계경기는 고속터미널이 소재하여 유동인구가 많고 ATP가 밀집되어 있는 반포지역의 지역적 특수성을 감안하여 주민복지 욕구에 부응하는 건강하고 문화적인 지역주민 생활을 보장하는 지역사회 복지 서비스를 제공하기 위해 실시됐다. 총 6개 사무소에서 작품을 제출한 이번 설계경기의 우수작으로는 하규ㆍ다남건축(안병일)안이 선정됐다.

• 한국노년학
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• v.37 no.2
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• pp.385-398
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• 2017

This study aims to identify the service quality perceived by Elderly Care Service users on the basis of 'SERVPERF model' targeting the service users, and verify the mediation effects of the choice which affects the relationship between information literacy and quality. For this, 208 elderly care comprehensive service users in Jeollabuk-do were analyzed as the targets using a structural equation. The results of this study are as follows. First, service users perceived the quality level to be very high. Second, user's information literacy has a significant effect on quality perception. Third, the effect of user 's information literacy on quality was partially mediated by choice. These results suggest that there is a need to provide enough information and opportunities for users to make choices in order to maintain a high quality of service.

• Journal of The Korea Institute of Healthcare Architecture
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• v.6 no.11
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• pp.47-57
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• 2000

In western countries, the community care for the elderly people has developed, because of heavy cost and isolation problem in the society of institutional care basis. Since 1980, 'home care for the elderly' has introduced in korea. One of them is 'Multipurpose senior center'. However it has built without rational space programming and architectural planning analysis. Therefor, this study is to establish the function and space programming of multipurpose senior center.

• Korean Journal of Social Welfare
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• v.59 no.4
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• pp.83-109
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• 2007

Client satisfaction has been getting more attention in the field of social work in Korea. However, there have been very few standardized tools to measure the construct. The purpose of this study is to develop the Korean version of the Client Satisfaction Inventory developed by McMurtry and Hudson. This study was conducted with a total of 259 clients of 6 social service agencies in Seoul metropolitan areas. Based upon the results of factor analysis, the Korean version of the Client Satisfaction Inventory(CSI-K) is considered a two-factor measure. The alpha coefficients of the subscales of the CSI-K are .964 and .885 which are considered very high. The subscales are significantly correlated with convergent variables and very weakly correlated with discriminant variables. It is suggested that scales more suitable for social work settings in Korean be developed.