• Title/Summary/Keyword: 종사자특성

Search Result 476, Processing Time 0.083 seconds

An Analysis of the Differences in the Steps of the Demographic Characteristics in Security Company (인구통계학적 특성에 따른 시큐리티업 종사자의 차이 분석 : 서비스지향성과 서비스품질 및 경영성과를 중심으로)

  • Min, Jae-Ki;Han, Sang-Cheul
    • Korean Security Journal
    • /
    • no.20
    • /
    • pp.141-177
    • /
    • 2009
  • The purpose of this study is to identify the effects of service orientation perceived by employees of security companies on service quality and management performance based on service orientation theory. To test this, 345 participants were sampled from the security companies located in Seoul and Gyeonggi area using stratified cluster random sampling, and then frequency analysis, exploratory factor analysis, t-test, one-way ANOVA analysis and path analysis of the resulting data were conducted using SPSS 15.0 program. Conclusions derived from the aforementioned analytical methods are as follows: there were difference in service orientation according to demographic characteristics. And results from analyses showed that service leadership, which is sub factor of service orientation, was highly evaluated by the male group, and the customer service, by the participants of having college education and more, and the service system, by the group of the income bracket between 1.51 and 2 Million Won.

  • PDF

The Mediating Effect of Organizational Commitment between Directors' Leadership and Employees' Turnover Intention in Senior Clubs (시니어클럽 관장의 리더십과 종사자의 이직의도의 관계에서 조직몰입의 매개효과)

  • Lee, Byoung-Rock
    • Journal of Digital Convergence
    • /
    • v.20 no.2
    • /
    • pp.425-430
    • /
    • 2022
  • This research analyzed the influencing relationship between directors' leadership and employees' turnover intention in senior clubs. This also verified mediating effect of organizational commitment. A survey of 297 employees in Chungcheong and Daejean was conducted. The analysis result is that the effect of directors' leadership on employees' turnover intention and the mediating effect of organizational commitment are significant. For reducing employees' turnover intention, the following measures are needed. To advance directors' leadership, the attitude of supporting the dedication and growth of the workers, the creation of a cooperative atmosphere among the workers, and the development and operation of human-centered leadership education and programs are needed. To promote employees' orgnanizational commitment, job allocation considering competence/characteristics, support for professionalism improvement, granting authority and responsibility necessary for job performance, and preparing appropriate compensation and promotion system is required.

The Effect of Exercise Behavior Change of Casino Securities on Their Physical Self-description (카지노 시큐리티 종사자의 운동행동변화과정이 신체적 자기개념에 미치는 효과)

  • Chun, Yong-Tae
    • Proceedings of the Korea Contents Association Conference
    • /
    • 2009.05a
    • /
    • pp.597-601
    • /
    • 2009
  • The purpose of this study is to closely examine the effect of exercise behavior change of casino securities on their physical self-description. This observation takes place in casino enterprises in Seoul, Busan, Kangwon and Jeju. Within these areas, we have selected companies with more than 30 securities. Among 450 persons sampling unit, we have excluded 77 copied which seem to be insincere, and actually used 373 copies in this study. Evaluation forms are used as a study method; each form consists of continuance 5 points Likert scales and nominal/proportional scaling and used after excluding a test through the analysis of validity and reliability. After encoding and inputting the framing completed data along with each purpose, it was computerized by computer process, making use of SPSS 15.0 version. Through the data analysis according to these methods and procedures, the result on this study is described below. First, the exercise behavior according to socio-demographic characteristics. Second, the decision-making balance according to socio-demographic characteristics. Third, the self-efficacy according to socio-demographic characteristics. Fourth, the physical self-concept according to socio-demographic characteristics. Fifth, the exercise behavior influence indirectly on the physical self-concept throughout the decision-making balance and self-efficacy.

  • PDF

A Study of the Factors Influencing the Staff Members' Recognition of the Level of Ethical Management in the Elderly Welfare Institutions (노인복지기관 종사자의 윤리경영수준 인식에 대한 영향 요인 연구)

  • Lim, HyoSoon;Kim, HyeWook;Joo, HyeonAah;Kim, SungHyun;MENG, XIANGQI
    • 한국노년학
    • /
    • v.38 no.3
    • /
    • pp.395-408
    • /
    • 2018
  • The purpose of this study is to investigate the effects of staffs' general characteristics and institutional characteristics on the staff members' recognition of the level of ethical management in the elderly welfare institutions and to provide basic materials for raising standard of ethical management in the elderly welfare institutions. For this purpose, we conducted a questionnaire survey using structured self-filling-type questionnaires for 245 staffs of elderly welfare institutions in Seoul and Gyeonggi-do. This study sets general characteristics of staffs and institutional characteristics as the independent variables and the staff members' recognition of the level of ethical management as the dependent variable. The variables are investigated through the descriptive statistics such as frequency, percentage and average analysis, and the difference of effect on the staff members' recognition of ethical management in the elderly welfare institutions by each independent variable was analysed by t-test, ANOVA and multiple regression analysis. The results of the study shows that in terms of general characteristics of staffs, the higher male to female ratio and the higher educational level; and in institutional characteristics, the less experience in basic ethics education and the better ethical working environment of the institution are the positive factors for that the staff members estimate the level of ethical management of their workplace high. Based on these results, for making staff members recognize the level of ethical management in the elderly welfare institutions higher, we should create actual atmosphere of the ethical working environment in the institution and implement not formal but step-by-step intensive ethics education that make employees can apply it in the real situations. In conclusion, this study gives the practical suggestions for improving the staff members' recognition of ethical management level in the practice field of elderly welfare on the fast-changing trends including downsizing and privatization.

The Effects on Internal Marketing, Social Exchange Relations and Personal Characteristic of Business Accomplishment in Self-Support Center Employee -Mediated Effects of Organizational Immersion- (지역자활센터 종사자의 내부마케팅, 사회적 교환관계, 개인특성이 사업성과에 미치는 영향에 대한 연구 -조직몰입 매개효과-)

  • Kim, Woon-Ki;Jung, Min-Suk
    • The Journal of the Korea Contents Association
    • /
    • v.13 no.2
    • /
    • pp.263-276
    • /
    • 2013
  • The research analyzed to verify that self-support center employee's internal marketing, social exchange relation and personal characteristic effect on self-support program which is essential to provide job and to progress self-support ability for workable low-income group. The research used questionnaires of 156 substances to analyze in self-support center employee within Gwang-Ju area. The questionnaire was analyzed using statistical package for the social sciences(SPSS) program and it used factor analysis, reliability analysis and especially hierarchical regression multiple analysis for hypothesis test. The result of research that self-support center employee's education, training, delegation of authority and job efficacy effect on maximize business result through mediated effect of emotional immersion. Therefore, the research proposes improvement of self-support center employee's education, training, delegation of authority and job efficacy.

The Correlation between the Job Characteristics, Psychological Wellbeing, and Organizational Commitment of Workers in Social Welfare Organizations Using Spss program (Spss프로그램을 이용한 사회복지시설 종사자의 직무특성, 심리적 안녕감, 조직몰입 간의 영향관계)

  • Kwak, Mi-kyung;Cho, Sung-je
    • The Journal of Korea Institute of Information, Electronics, and Communication Technology
    • /
    • v.11 no.1
    • /
    • pp.54-62
    • /
    • 2018
  • The aim of this study is to analyze the correlation between the job characteristics, psychological wellbeing, and organizational commitment of workers in social welfare organizations. The subjects were 275 workers of social welfare organizations in Y city, Gyeongsangbuk-do. The analysis were frequency, reliability, correlation, and regression using the SPSS Program. The results of the study, analyzing the effects of job characteristics on organizational commitment showed that authority, harmony, and autonomy had positive effects on organizational commitment. Analyzing the effects of job characteristics on psychological wellbeing showed that authority and harmony had positive effects on psychological wellbeing, but autonomy was not. The organizational commitment to the effects of job characteristics on psychological wellbeing was analyzed as the partial mediated effect. The implications of this study are expected to be utilized as baseline data in developing programs for improving organizational commitment for the psychological wellbeing of social welfare organizations workers.

Effect on the Job Satisfaction Influenced by Social Capital of Private Security Industry Employees - Focuing on the Role of Mediation for Job Characteristics - (민간경비업체 종사자의 사회자본이 직무만족에 미치는 영향 - 직무특성의 매개효과를 중심으로 -)

  • Oh, Tae-Kon
    • Korean Security Journal
    • /
    • no.37
    • /
    • pp.165-195
    • /
    • 2013
  • Today, the importance of social capital is emphasized in modern industry as the third capital. Social capital involves "trust and norms for members" and "social network" related to effective human resource management, which is being investigated actively by many researchers. However, It is difficult to see the report on the social capital of private security industry employees. So, this report suggests effective management practices of employees through the empirical analysis on the relationship between social capital and job satisfaction with a focus on the role of mediation for job characteristics. For the most, this research through analysis on relationship between social capital and job satisfaction shows that of the components of social capital, trust and networks influence effect on job satisfaction significantly. Secondly, as result of analysis on role of mediation for job satisfaction, importance of job involved in job characteristics has an effect of mediation. This result of empirical analysis menas that the pressure of private security industry employees is reduced and cooperation which is based on social capital is need through members' trust and social network. Therefore, the strategy of management about private security industry employees should be considered for both activation of social capital and maintenance.

  • PDF

Influences of Security Oractitioners' Organizational Learning on Organizational Performances (시큐리티 종사자의 조직학습이 조직성과에 미치는 영향)

  • Kim, Pyong-Soo;Lee, Kwang-Ryeol;Lee, Young-Suk
    • Korean Security Journal
    • /
    • no.10
    • /
    • pp.79-102
    • /
    • 2005
  • This study aims to present implications to the basic directions according to organization's own objectives, roles, physiology and changes, etc for private security being activated. The change in organization can lead to foster the foundation for coping with sharp social environmental changes. The fundamental factors leading organizational changes should include intentional, planned and future-oriented activities. This is because organizational changes can be achieved by organizational learning. Besides, organizational learning is indeed important in terms of improvement in business methods and security services, but it should be also much more examined than in any other organization, since business particularity lies in getting in most sensitive contact with customers on the spot. Therefore, this study aims to propose the developmental directions of organizational learning by positively exploring the basic learning directions according to the influences of organizational learning, focusing the organizational efficientization strategies coping with environmental changes on the organizational learning.

  • PDF

The Effects of Client Violence on the Burnout of Social Workers Working for Social Welfare Facilities - Focusing on the moderating effects of Institutional confrontation system and demographic characteristic - (사회복지시설 클라이언트의 폭력에 대한 종사자의 반응이 직무소진에 미치는 영향 - 시설의 대응체계와 인구통계적 특성의 조절효과를 중심으로 -)

  • Jung, Eun-Mee;Park, Hwie-Seo
    • Journal of the Korea Society of Computer and Information
    • /
    • v.16 no.5
    • /
    • pp.173-183
    • /
    • 2011
  • The purpose of this study is to suggest the policy implications through the analysis on the effects of social workers' negative reactions for client violence on burnout. Especially, This study is focused on identifying the moderating effects of demographic characteristics and institutional confrontations system. This study was carried out based on survey of social workers on social welfare facilities located in G metropolitan city and J province. The major findings can be summarized as follows. First, Social workers' negative reactions toward client violence affect on burnout significantly. Second, demographic characteristics and institutional confrontations system moderate the relationship between social workers' negative reactions toward client violence and their burnout. This study suggested some implications basing on the analytical results.

제조산업 종사자의 창업의도에 미치는 영향에 관한 연구: 기업가정신과 개인적 특성을 중심으로

  • Sin, Yong-Sik;Kim, Jae-Hong;Lee, Il-Han
    • 한국벤처창업학회:학술대회논문집
    • /
    • 2020.11a
    • /
    • pp.69-80
    • /
    • 2020
  • 본 연구는 국내 기업의 대다수를 차지하고 있는 중소기업 중 기술과 연관성이 깊은 제조 분야의 종사자를 대상으로 기업과정신과 개인적 특성에 대한 핵심요인이 창업 의도에 미치는 영향을 조사해보았다. 특히 기업가정신의 핵심요인과 개인적 특성이 기회역량을 매개로 하였을 때 창업의도에 어떠한 유의미한 연관성을 설명해 줄 것인지 그리고 창업의도에 공기업의 기술개발지원사업(R&D)이 어떠한 조절적 영향을 미치는지에 대해 알아보고 제조분야 중소기업 창업 활성화를 위한 정부의 정책 설정에 시사점을 제공할 목적으로 수행하였다. 이를 위해 장치산업과 관련된 제조분야 중소기업 종사자 292명을 대상으로 2020년 5월 설문 조사를 통해 자료를 수집하였고, 각종 통계분석과 방정식을 통해 자료를 분석하였다. 기업가정신의 핵심요인 중 진취성과 개인적 특성 중 하나인 내재적 통제 요인이 반복적으로 결과에 영향을 미치지 못하였는데, 이는 실제 창업 이전단계에서 나타날 수 있는 특성으로 구분할 수 있으며, 혁신성 또한 창업 전, 후로 구분하여 연구해야 할 필요성을 확인하였다. 연구의 결과를 정리하면 다음과 같다. 첫째, 기업가정신의 핵심변수인 혁신성, 진취성, 위험감수성 중 진취성을 제외한 요인이 기회역량에 영향을 미치며, 개인적 특성의 하위변수인 자기효능감, 내재적 통제, 모호성에 대한 인내 중 내재적 통제 요인만이 기회역량에 영향을 미치지 못하였다. 둘째, 기회역량의 하위변수인 기회인식과 평가는 모두 창업의도에 영향을 미치는 것으로 나타났다. 셋째, 기업가정신과 개인적 특성에 대한 하위요인과 창업의도 사이에서 기회역량의 매개 여부를 조사하였는데, 진취성과 내재적 통제 요인이 기각되었으며, 혁신성은 기회역량 중 기회인식만이 매개하는 것으로 나타났다. 마지막으로 공기업의 기술개발지원사업(R&D)이 창업의도를 조절하는데 유의미한 역할을 하는 것으로 나타났다. 이를 종합하면 기업가정신과 개인적 특성은 실제로 창업이 일어나는 전, 후로 구분하여 창업의도에 미치는 영향에 관한 연구가 진행되어야 한다는 점을 보여주고 있으며, 제조분야의 창업 활성화를 위한 정책을 수립하는 데 있어 효과적인 자료로 활용될 수 있는데 본 연구가 기여하는 바가 크다고 할 수 있다.

  • PDF