• Title/Summary/Keyword: 조사자간 신뢰도

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The Effect of Supporting Activities for Win-win Partnership Between Franchisees and Franchisers on Re-contract Intention and Management Performance through Dynamic Trust (프랜차이즈 가맹본부와 가맹사업자간 상생을 위한 지원활동이 동적신뢰를 통해 경영성과 및 재계약의도에 미치는 영향)

  • Lee, Myung Jin;Lee, Sang Won
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.15 no.4
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    • pp.245-261
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    • 2020
  • The aim of this study is to investigate the correlation between the support activities provided by the franchiser and how they affect the intention of the contract renewal and business performances made by franchisees, developing dynamic trust between these transactional partners. Various supportive activities between franchiser and franchisees were divided into financial and non-financial activities and dynamic trust into Transitional-based trust, Calculative-based trust, Relational-based trust, and Balanced-based trust. These trust types, which are variable and adjustable based on the opportunistic behaviors of business parties, were applied to define the impact of the support activities on the contract renewal intention and the performances. This study was developed around domestic franchisees. An investigator visited business owners and manager level-employees, explained the purpose of the survey prior to the response, and the answers were directly written by hands. A total of 348 copies were used for the analysis. As the results of the analysis, first, financial support activities were found to have a positive(+) effect on transitional-based trust, calculative-based trust, and balanced-based trust. On the other hand, non-financial support activities were found to have a positive(+) effect on calculative-based trust, relational-based trust, and balanced-based trust, and there was no significant relationship on transitional-based trust. Second, the dynamic trust had a statistically significant positive(+) effect on inducing the contract renewal. Lastly, in the relationship between the dynamic trust and its impact on business performances, only transitional-based trust, and relational-based trust were found to have a positive(+) effect on the financial performances. In addition, relational-based trust showed a meaningful positive(+) relationship on the non-financial performances, and non-financial performace showed a meaningful positive(+) relationship on the re-contract intention. From the results, it can be concluded that the financial and non-financial activities for a win-win partnership between franchiser and franchisees are essential in not only forming dynamic trust but also boosting business performances as well as maintaining the business relationship. Thus, it suggests that building a win-win partnership can be promoted more efficiently by specifying activities best suitable for a particular relationship. In addition, a specific set of activities could be presented for establishing the level of trust that is formed in situations that vary depending on transaction risks and interdependency arising from having the transactional relationship based on the contract as the franchise industry features. Eventually, it is expected that this study can provide a way to promote the qualitative improvement of the franchise industry by identifying factors essential to establishing a sustainable win-win system and relationships that can improve the business performance of franchisees.

전자상거래시 고객유지를 위한 인터넷 쇼핑몰 운영 방안에 관한 연구

  • Kim, Yong-Man;Sim, Gyu-Yeol
    • Journal of Global Scholars of Marketing Science
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    • v.6
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    • pp.143-166
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    • 2000
  • 본 연구는 전자상거래의 여러 유형 중에서 최근 논의의 필요성이 더욱 부각되고 있는 인터넷상의 양방향 소매업을 기업과 소비자간 전자상거래를 중심으로 하여 문헌조사를 통해 인터넷 쇼핑몰의 사이트특성 요인과 인터넷 쇼핑몰의 고객 만족, 고객신뢰, 고객관계몰입에 대해 살펴보았고, 실제 종합 인터넷 쇼핑몰에서 엔터테인먼트제품을 구매한 경험이 있는 고객들을 대상으로 하여 설문조사를 실시하여, 인터넷 쇼핑몰 사이트 특성의 각 차원이 고객만족에 미치는 영향을 연구하고자 하였다. 그 결과 제품제시를 제외한 모든 요인들 즉, 시스템 성능, 보장, 고객배려는 인터넷 쇼핑몰 고객만족에 영향을 미침을 실증분석 결과 알 수 있었다. 또한 인터넷 쇼핑몰 고객특성 중 다양성 추구성향이나 소비자혁신성은 쇼핑몰 고객의 만족에 영향을 미치지 않지만, 자기실현성과 정보지향성은 인터넷 쇼핑몰의 고객만 족을 향상시키는 유의적인 결과를 확인할 수 있었다. 그리고 인터넷 쇼핑몰의 사이트 특성 이 신뢰에 미치는 영향을 살펴본 결과 고객배려를 제외한 모든 변수가 유의적이지 않은 것 으로 나타났는데 이는 쇼핑몰의 사이트특성은 만족을 매개로 하여 인터넷 쇼핑몰에 대한 전반적인 신뢰에 영향을 주는 것으로 보는 것이 더욱 타당하다고 할 수 있을 것이다. 또한 기대한 가설과 일치하게 만족과 신뢰는 몰입에 유의적인 영향을 미치는 것으로 실증분석 결과 나타났다 이미 포화상태에 들어간 인터넷 쇼핑몰에서 진정으로 새로운 고객을 창출 하고 고객을 지속적으로 유지하고자 하는 노력은 관계마케팅의 개념을 실제 쇼핑몰에서 적 용 시켜야 할 것이며 고객만족, 고객신뢰 및 고객관계몰입은 이러한 마케팅 노력의 핵심 개념임을 실증분석결과를 통해 확인할 수 있었다.

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An Analysis on Reliabilities of Scoring Methods and Rubric Ratings Number for Performance Assessments of Middle School Students' Science Investigation Activities (중학생 과학탐구활동 수행평가 시 채점 방식 및 척도의 수에 따른 신뢰도 분석)

  • Kim, Hyung-Jun;Yoo, June-Hee
    • Journal of The Korean Association For Science Education
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    • v.30 no.2
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    • pp.275-290
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    • 2010
  • In this study, reliabilities of holistic scoring method and analytic scoring method were analyzed in performance assessments of middle school students' science investigation activity. Reliabilities of 2, 3, and 4~7-level rubric ratings for analytic scoring methods were compared to figure out optimized numbers of rubric ratings. Two trained raters rated four activity sheets of 60 students by two rating methods and three kinds of rubric ratings. Internal consistency reliabilities of holistic scoring methods were higher than those of analytic scoring methods, while intrarater reliabilities of analytic scoring were higher than those of holistic scoring methods. Internal consistency reliabilities and intra-rater reliabilities of 3-level rubric rating showed similar patterns of 4~7-level rubric ratings. But students' discriminations, item difficulties and item-response curves showed that the 3-level rubric ratings was reliable. These results suggest that holistic scoring method could be adapted to increase internal consistency reliabilities with improvement in intra-rater reliabilities by rater's conferences. Also, the 3-level rubric rating would be enough for good reliability in case of adapting analytic scoring methods.

동북아 산성비 문제와 환경협력

  • Sin, Ui-Sun
    • Environmental and Resource Economics Review
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    • v.7 no.1
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    • pp.119-150
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    • 1997
  • 1990년 동북아 23개 지역의 이산화황 총배출량은 14.7백만톤이었다. 이중 중국동북부가 81%, 한국이 12%, 일본이 5%, 그리고 북한이 2%를 배출하였다. 기본시나리오하에서 동북아지역의 이산화황 배출은 2020년에 40.5백만톤에 이를 것으로 추정되고 있다. 중국에서 배출된 장거리 월경성 대기오염물질은 한반도와 일본으로 이동하며 특히 산성강우는 중국으로부터의 이산화황 배출에 크게 영향을 받고 있다. 산성강우는 자연생태계와 농작물에 피해를 줄 뿐 아니라 인간의 건강에도 심각한 피해를 준다. 따라서 미래의 산성강우 피해를 줄이기 위해서는 자국뿐 아니라 인접국의 이산화황 및 질소산화물 배출도 함께 감소되어야 한다. 동북아지역 국가들은 경제발전단계 및 환경협력 논의에서의 우선순위가 다르기 때문에 가까운 시일내에 환경협력을 위한 다자간 협약을 체결하기는 어려울 것이다. 따라서 ESCAP, APEC 등 기존의 지역협력기구를 이용하거나 IBRD, ADB 등의 다자간 외부금융기관이나 공적개발원조 (ODA) 등을 통해 개선된 환경기준을 준수하도록 하고 지역환경개선을 위한 협력사업을 추진하는 것이 바람직하다. 또한 산성비와 관련한 동북아 환경협력은 과학적 조사를 통해 객관적이고 신뢰할만한 정보를 획득하는 것으로부터 시작하여 단계적으로 추진되어야 하며, 정치, 경제, 과학, 외교 등 여러 분야에 걸쳐 중앙정부 뿐만 아니라 지방정부와 NGO도 포함하는 다차원적, 포괄적으로 추진되어야 한다.

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Estimation of Optimal Hydro-Power Supply Amount of Yongdam Multipurpose Dam for the Contract on the Free-Competition Market (자유경쟁 시장 내에서 용담다목적댐 발전소의 최적 계약가능 공급량 평가)

  • Yoo, Ju-Hwan
    • Journal of Korea Water Resources Association
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    • v.38 no.1
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    • pp.25-35
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    • 2005
  • Nowaday the amount of water resource to generate the hydro-power energy has decreased as that of the water supply has increased. In case that the national market of the energy will be in free competition, the energy producer need to suggest the amount of the optimal supply with the hydrological reliability for a deal. In this study the optimal reservoir operation was performed by the linear programming and the optimal reliabilities of inflows and the power supply were obtained by the one dimensional search technique to estimate the energy with the optimal inflow reliability which the power system of the Yongdam multipurpose dam in Geum river can produce. And the main results were presented.

Reliability of Muscle Evaluation with a Tactile Sensor System (촉각센서를 이용한 근육평가의 신뢰도 조사)

  • Oh, Young-Rak;Lee, Dong-Ju;Kim, Sung-Hwan;Kim, Mee-Eun;Kim, Ki-Suk
    • Journal of Oral Medicine and Pain
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    • v.30 no.3
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    • pp.337-344
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    • 2005
  • A tactile sensor employs a piezoelectric element to detect contact frequency shifts and thereby measure the stiffness or softness of material such as tissue, which allows the sensor to be used in many fields of research for urology, cardiology, gynecology, sports medicine and caner detection and especially for cosmetics and skin care. In this study, reliability of the tactile sensor system was investigated with its manual application to the muscles susceptible to temporomandibular disorders. Stiffness and elasticity of anterior temporalis, masseter and trapezius muscles were calibrated bilaterally from 5 healthy men with an average of 24.5$\pm$0.94 years. The tactile sensor used in this study had a computer-controlled and motor-driven sensor unit which automatically pressed down on the skin surface over the muscles being measured and retracted, thereby providing the hysteresis curve. The slope of the tangent of the hysteresis curve (${\Delta}f/{\Delta}x$) is defined as stiffness of the muscle being measured and the distance between the two parts of the curve as its elasticity. To determine inter-examiner reliability, all the measurements were performed by the two examiners A and B, respectively and the same examination were repeated with an interval of 2 days for intra-examiner reliability. The results from this study demonstrated high reliability in measuring stiffness and elasticity of anterior temporalis, masseter and upper trapezius muscles using a tactile sensor system. It is suggested that the tactile sensor system can be a highly reproducible and effective instrument for quantitative evaluation of the muscle in head and neck region.

Development of Comprehensive Oro-Facial Function Scale (포괄적 구강안면기능척도(Comprehensive Oro-Facial Function Scale; COFFS)의 개발)

  • Son, Yeong Soo;Min, Kyoung Chul;Woo, Hee-Soon
    • Therapeutic Science for Rehabilitation
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    • v.11 no.1
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    • pp.69-85
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    • 2022
  • Objective : This study aimed to develop a Comprehensive Oro-Facial Function Scale (COFFS) that can evaluate oro-facial function in patients with dysphagia. Methods : To verify the item composition and reliability of the COFFS, preliminary items were collected by selecting and analyzing four previous studies, and the Content Validity Ratio (CVR) was derived through a second survey of experts. Cronbach's 𝛼 was calculated for the internal validity of the evaluation items, and the test-retest reliability and inter-rater reliability were calculated using the internal classification coefficients (ICC). Results : The content validity ratio of all items was 0.67; in the case of Cronbach's 𝛼 value for each domain, 0.849 for communication domain, -0.224 for the oro-facial structure and shape, 0.831 for the ability to perform orofacial movements, and 0.946 for mastication and swallowing function. The test-retest reliability was 0.974 and the inter-rater reliability was 0.937, showing high reliability. Conclusion : In this study, the evaluation tool of COFFS was finally selected from 34 items in four areas and developed on a 3-5 point scale according to the evaluation items. In future studies, additional research is needed to prove its validity through correlation with other evaluation tools that measure oro-facial function.

Development of the Home Fall Prevention Checklist for Community-dwelling Older Adults (재가노인 낙상환경위험 평가도구 개발)

  • Park, Eunok;Jang, Insun
    • The Journal of the Korea Contents Association
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    • v.13 no.5
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    • pp.354-365
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    • 2013
  • The purpose of the study was to develop the home fall prevention checklist for community-dwelling older adults. And the validity and reliability of the checklist were tested. The preliminary questions were developed through content validity by twenty experts using the CVI(Content Validity Index). Following the establishment of content validity, 52 items of the checklist were developed. Responses of 299 community-dwelling older adults were analyzed to further establish both reliability and validity of the checklist. Reliability using cohen's kappa coefficient and test-retest reliability(rate of concordance(%)), and construct validity using known-group comparison technique were tested. 51 items were over 0.80 in the cohen's kappa coefficient of the checklist, 45 items were over 80.0% in test-retest reliability. Construct validity was established by known-group comparison(t=3.50, p=.001). Validity and reliability of the checklist were confirmed. This checklist will help further studies to develop more safe environment to prevent falls.

남성의 재킷, 와이셔츠, 넥타이 색의 이미지 지각과 선호도 연구

  • 최유진;이명희
    • Proceedings of the Korea Society of Costume Conference
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    • 2003.05a
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    • pp.40-40
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    • 2003
  • 본 연구의 목적은 재킷, 와이셔츠, 넥타이 색과 지각자의 성별에 따른 남성 정장착용자의 이미지 지각의 차이를 밝히고, 성별 및 연령에 따른 남성 의복의 색 선호도의 차이를 조사하는 데 있었다. 연구방법은 준실험방법이며, 피험자간(between-subjects) 실험설계를 사용하였다. 2$\times$2$\times$2$\times$2의 요인설계로서 지각자의 성별(2), 재킷 색(2), 와이셔츠 색(2), 넥타이 색(2)을 독립변인으로 사용하였다. 재킷 색은 진남색과 회색을 택하였고, 와이셔츠 색은 흰색과 파란색이었으며 넥타이 색은 빨강과 파랑이었다. 이미지 지각을 측정하는 문항은 6개 차원의 7점 양극 형용사 쌍으로 구성된 의미미분척도였으며, 그 차원은 능력, 품위, 활동성, 선호평가, 남성성, 현시성이었다. 피험자는 서울 시내에 거주하는 20, 30대 남녀 각각 132명씩 총 264명이었다. 자료분석은 SPSS 프로그램을 사용하였으며, 통계 분석방법은 Cronbach의 $\alpha$-신뢰도 계수 산출, t-검증, 사원변량분석, 이원변량분석, 일원변량분석과 Duncan의 다중범위검증을 실시하였다.

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The Development of Assessment Tool on Student's Character Competence based on Collaborative Problem-Solving Instruction Model (협력적 문제해결 중심 교수모델에 기반 한 학생 인성 역량 평가 도구 개발)

  • Jeon, RanYeong;Kim, HeeHwa;Nam, Jeonghee;Kang, EuGene;Son, Jeongwoo;Park, Jongseok
    • Journal of The Korean Association For Science Education
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    • v.38 no.3
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    • pp.419-430
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    • 2018
  • The purpose of this study is to develop an assessment tool to evaluate student character competence in applying a Collaborative Problem-Solving Instruction Model in science education. Through the literature analysis, nine elements of character are extracted. They are: openness, empathy, tolerance, caring, integrity, self-regulation, honesty, responsibility, and cooperation. Based on these existing measures of character competence, experts discussed and developed items for evaluation of a student's character competence based on the Collaborative Problem-Solving Instruction Model. The first 88 preliminary items were investigated, corrected, and supplemented based on the results of the first survey. A second validity survey was conducted on 71 middle- and high school science teachers to determine the content validity of the items. Inter-rater reliability was calculated for the assessors to verify the reliability of the items. Overall, the inter-rater reliability and content validity of the assessment items are good with 53 items ultimately being selected based on the analysis results. The assessment tool developed in this study could be used to explore changes in student character competence through a Collaborative Problem-Solving Instruction Model, as well as to evaluate student character competence in science education.