• Title/Summary/Keyword: 정부지원만족도

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A Study on the Service Quality of Smart Factory Support Policy Using Kano Model and PCSI (Kano 모델과 잠재적 고객만족개선지수(PCSI)를 활용한 스마트 공장 지원정책의 품질속성 분석)

  • Kim, Hosung;Ji, Ilyong
    • Journal of the Korea Convergence Society
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    • v.11 no.3
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    • pp.9-18
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    • 2020
  • As the 4th industrial revolution has been an emerging issue, the government and industry has paid increasing interest to smart factory. The Korean government has made efforts to establish smart manufacturing capabilities of small-to-medium sized firms by providing supports for smart factory. However, the effectiveness of the supports and satisfaction of firms have hardly been analyzed. This study aims to analyze firms' satisfaction by attributes of policy suuports for smart factory and identify priorities for government supports. The results show that 8 out of 11 attributes were one-dimensional and 3 were attractive attributes. Among the 11 attributes, funding support was the top priority. The attributes such as dispatching external experts, consulting for sophistication of smart-factory, and consulting for maintenance and repair were also high priorities. These results imply that firms prefer supports for maintenance and sophistication to adoption or initial establishment of smart factory.

The Effect of Local Residents' Recognition Factors on Drone Capability on Industry Revitalization - On the basis of demand satisfaction - (지역주민의 드론 역량 강화요인 인식이 산업 활성화에 미치는 영향 - 수요만족도를 매개로 -)

  • Han, Gab-Su
    • Journal of the Korea Convergence Society
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    • v.10 no.11
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    • pp.125-130
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    • 2019
  • The utilization and value of drones are increasing throughout society. However, there was a lack of government support and investment such as lack of technology of domestic drone companies, regulation of loans and lack of technology evaluation items. Therefore, this paper conducts statistical analysis to derive what drone capacity should be strengthened for the drone industry activation in Daegu. As a result, the demand satisfaction(price, quality, service) of drones leads to revitalization of drone industry when the physical, social, and policy factors among drones are strengthened. In conclusion, drone capacity to be strengthened in order to revitalize the drone industry in Korea is based on physical factors(drone demand, development, number of registrations, number of businesses and workers), social factors(national level public relations, establishment of public education institutes, correct understanding of drone occupation, preception), policy factors(privacy measures, government funding, legislation and system easing). As for the three factors, the government, industry, and drone operators are expected to have a bright future when the trinity is improved and complemented.

e-learning 사용자 만족도에 관한 연구 (중.고등학생을 대상으로 하는 학습사이트를 중심으로)

  • Park, Seong-Taek;Lee, Seung-Jun;Kim, Yeong-Gi
    • 한국디지털정책학회:학술대회논문집
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    • 2006.06a
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    • pp.443-449
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    • 2006
  • 인터넷과 정보 통신 기술의 발전은 비즈니스를 변화시켰고, 교육산업에도 큰 변화를 가져오고 있다. 또한 교육환경과 방법 등에 대하여 다양한 변혁을 가져오고 있다. e-Learning으로 대변되는 교육의 변화는 교육의 패러다임을 변화시키고 있으며, 다양한 요구가 증가하고 있다. e-Learning은 현재 정부차원에서 적극적인 지원을 하여 확산시키고자 많은 노력을 하고 있다. 그러나 중고생을 대상으로 하는 학습사이트의 교육 컨텐츠에 대한 사용자 만족도에 관한 연구는 미비한 실정이다. 이에 본 연구는 e-Learning에 대한 사용자 만족도를 조사하여서 사용자 만족도를 항상 시킬 수 있는 양질의 컨텐츠를 설계하고 개발 할 수 있는 방안에 대해 연구해 보고자 한다.

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Analysis of the Performance of the Employment Support Field by the Government Specialization Project (정부 특성화 사업에 따른 취업지원분야 사업성과 분석)

  • Kim, Hak Yong
    • Journal of Industrial Convergence
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    • v.17 no.2
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    • pp.29-34
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    • 2019
  • The purpose of this study is to analyze the achievements of employment support by the government support specialization project. The data used in this study are based on the comparison of 5 - year employment support field and the operation results of the program until 2014-2018. The results of the study are as follows. First, the overall employment rate of the university has been continuously increased. Especially, the employment rate of the specialization department has been higher than the employment rate of the non - specialization department. Second, as a result of the analysis of the employment capacity strengthening index and the learning capacity strengthening index, it showed a steady increase in each year and contributed to the cultivation of customized talents required by the local society and the national industry. Third, as a result of analyzing the satisfaction of students who are business users, it was confirmed that the business reflecting the demands of the consumers was realized. Fourth, the continuous improvement of the business and the reflux have made the infrastructure of the employment support project more advanced and the system of supporting employment of the university systematically established. In conclusion, the result of the employment support project according to the specialization program showed excellent results and it is necessary to complement theses results when establishing related business plan in the future.

A Study on User Satisfaction in u-IT New Technology Verification Projects Focused on Domestic RFID/USN Pilot Projects (u-IT 신기술 검증프로젝트의 대한 사용자 만족도에 대한 연구)

  • Lim, Kyu-Kwan;Lim, Young-Hwan
    • Journal of Digital Convergence
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    • v.8 no.1
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    • pp.1-10
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    • 2010
  • Since 2004, the Korean government has been engaged in u-IT new technology verification projects in an effort to level up the industries. Recently, cases are reported that RFID/USN technology has been adopted and applied to business processes, mainly by large enterprises. However, further policies and support for the industries have been restrained because of unavailability of essential data for policy making. Therefore, the study examined the level of satisfaction among the actual recipient organizations from the 27 pilot projects to draw implications from the study result. Accordingly, the level of satisfaction was assessed in four project phases from RFID/USN building, utilization (technical quality), utilization (business quality), to maintenance. The study result showed that the technical stability reached a significant level but the level of satisfaction in the maintenance phase for the utilization and proliferation of the technology remained at the lowest. It suggested that a more specified policy support is needed in the maintenance phase to include inexpensive supply of tags and devices, a maintenance establishment of consortium to maintain reliability and continuity of service, strengthening internal competence of the beneficiary organizations for utilization of RFID/USN.

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A Study on the Effects of Social Enterprise Government Subsidies for Social and Economic Performance (사회적기업 정부지원금이 사회적·경제적 성과에 미치는 영향)

  • Ryu, Ho-Yeong;Lee, Jang-Hee;Lee, Sang-Cheol
    • Journal of Digital Convergence
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    • v.18 no.11
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    • pp.149-157
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    • 2020
  • The purpose of this study is to analyse on the effect of social enterprises governmental subsidies for social and economic performance. For this analysis, the sample is listed to the disclosure data from Korean Social Enterprise Promotion Agency from 2016 to 2018. First, the governmental subsidies of Social Enterprises are negatively related to the social performance and economic performance. The personnel expenses and social insurance expense in governmental subsidies components are positively significant related to the social performance of social enterprises. The professional manpower expenses and business development expenses are positively significant related to the economic performance of social enterprises. This can be interpreted as contributing to the creation of results according to the purpose of social enterprises for each item of government subsidies, and through this, it is judged that it is necessary to establish specific and customized support policies in order to increase the effectiveness of the government subsidies and increase the satisfaction of social enterprises.

The Study on Relationship between Job Satisfaction and Life Satisfaction of Bangladeshi Migrant Workers in South Korea (한국의 방글라데시 이주 노동자의 직업만족도와 삶만족도 사이의 관계에 대한 연구)

  • Rahman, S. M. Mustafizur;Kang, Beo-Deul;Park, Jong-Un
    • Journal of Fisheries and Marine Sciences Education
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    • v.26 no.2
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    • pp.392-400
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    • 2014
  • 2012년 통계청 자료에 의하면 한국에 체류하는 외국인은 약 160만명이고, 그 중 방글라데시 노동자는 약 4.7%(한국고용정보원, EPS, 2012)라고 한다. 본 논문의 연구를 위하여 김해(100명), 마산(60명), 인천(40명)에 거주하고 있는 방글라데시 이주 노동자 약 200명에 대하여 설문조사를 실시하였다. 이 연구의 목적은 그들의 직업만족도와 삶의 만족도 사이에는 어떤 관련성이 있는지, 그들의 한국에서의 삶의 만족도를 높이기 위한 방안은 무엇인지에 대하여 알아보고자 하는 것이다. 연구 결과 직업 만족도의 ${\alpha}$ 값은 0.71, 삶의 만족도에 대한 ${\alpha}$ 값은 0.72 이었다. 직업만족도에 대한 설문은 Paul E. Spector(1985)가 고안한 것을 사용하였으며, 삶의 만족도에 대한 설문은 Thomas M. Krapu외 4인이 연구한 것을 사용하였다. 연구 결과 방글라데시 이주 노동자의 직업만족도와 삶의 만족도 사이에는 강한 관련성이 있으며, 그들이 느끼는 삶의 만족도는 매우 낮았다. 이를 높이기 위해서는 정부와 시민단체들의 적극적인 지원이 필요하다고 분석되었다.

Analyzing Factors Affecting Foreign National Students' Life Satisfaction Utilizing Neo-racism as a Theoretical Framework (신인종주의적 관점으로 분석한 유학생 생활만족도에 영향을 미치는 요인)

  • Hwang, Dongjin;Ghim, Hyeyoung
    • The Journal of the Korea Contents Association
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    • v.21 no.5
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    • pp.707-715
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    • 2021
  • This study attempts to investigate what systematic support is needed for foreign national students studying in South Korea by analyzing the relationship between foreign national students' life satisfaction and experiences of discrimination. The study utilized neo-racism as a theoretical framework and assumed that foreign national students' experiences of discrimination may lower life satisfaction while disrupting related policies to be effective. Cluster sampling was used to collect surveys, and a total number of 322 cases were analyzed. The study result reveals that experiences of discrimination resulting from students' nationality and Korean language pronunciation led to low life satisfaction in general. Based on the findings, the authors suggest ways to promote awareness around (un)intentional discriminatory actions both at institutional and political levels.

The Effect of Satisfaction Level with the University Entrepreneurship Education, Recognition of Support System, and Mentoring on the Entrepreneurial Intention: The Moderating Effect of Entrepreneurial Self-Efficacy (대학생의 창업교육 만족도와 창업지원제도인식, 창업멘토링이 창업의지에 미치는 영향: 창업효능감을 조절효과로)

  • Yu, Young Cheul;Lee, Won Il
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.18 no.2
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    • pp.187-200
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    • 2023
  • The purpose of this study is to examine how the start-up education, start-up support system, and start-up mentoring directly and indirectly conducted in universities affects entrepreneurial Intention, and to present programs and directions that can increase the possibility of start-up for college students. This study analyzed the effects of college students' satisfaction with university entrepreneurship education, awareness of the entrepreneurship support system, and entrepreneurship mentoring on entrepreneurial will, and then analyzed how entrepreneurship efficacy affects entrepreneurial will as a moderating effect. The recognition of the start-up support system was divided into the government start-up support policy and the university start-up support project, and start-up mentoring was divided into mentoring function (problem-solving function, networking function, communication function, motivation function) and mentor trust (cognitive trust, emotional trust). Regression analysis was performed on satisfaction with college entrepreneurship education, perception of entrepreneurship support system, entrepreneurship mentoring as independent variables, and willingness to entrepreneurship as dependent variables. In addition, entrepreneurship efficacy was designated as a moderating variable and analyzed. As a result of the study, first, it was found that satisfaction with start-up education had a positive (+) effect on college students' willingness to start a business. Second, among the start-up support systems, university start-up support projects were found to have a positive (+) effect on college students' willingness to start a business. Third, as a result of verifying whether entrepreneurial self-efficacy has a moderating effect on the relationship between college start-up support projects and college students' willingness to start a business while recognizing the start-up support system, it was found to have a moderating effect. The following implications can be derived based on the analysis results of this study. First, efforts to improve start-up education will be needed to increase the satisfaction of start-up education. Second, Through the operation of the start-up counseling center in the university, it will be possible to recognize the education system supported by the university, the university start-up support project that can carry out the indirect experience of start-up, and the government start-up support policy that supports funds. Third, It will be necessary to open a program that can provide start-up mentoring through connection with mentors in the start-up field, such as professors, employees, and senior start-ups in universities. Fourth, It is necessary to develop thorough education on the preparation process of start-ups, start-up special lectures where senior start-ups can indirectly experience the failure of start-ups, and programs for customized start-up education according to college students' major and individual tendencies.

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A Study on SCM Motivation and Satisfaction for Small-Medium Business (중소기업의 SCM에 대한 동기화 정도와 만족도에 관한 연구)

  • Kim, Young-Jin;Chun, Se-Hak
    • 한국IT서비스학회:학술대회논문집
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    • 2009.05a
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    • pp.142-153
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    • 2009
  • 최근 대기업을 중심으로 하여 SCM에 관한 관심이 고조되면서, 이와 관련한 연구는 매우 고무적이다. 그럼에도 불구하고 국내의 대다수 중소기업들은 SCM에 대한 인식자체 및 동기화 정도가 매우 부족할 뿐 아니라 중소기업과 관련한 SCM에 대한 국내의 연구도 매우 미미한 상황이다. SCM이 중소기업에 도입시 그 유용성에 대한 찬반 논란이 외국의 사례에서는 볼 수 있지만 국내의 경우 이에 대한 논의가 잘 되지 않고 있다. 본 연구에서는 국내중소기업들이 SCM의 동기화 요인과 이의 성과에 대한 만족도가 어떠한 영향을 갖고 있는지를 살펴보고 이것이 도입유무와 상관없이 기업이 현실적으로 고려하고 있는 SCM 성과 만족도에 어떠한 영향을 미치고 있는지를 살펴본다. 특히 중소기업의 공급망사슬의 위치와 IT서비스의 인식정도와 활용정도에 따라서 파트너 기업 관계, 자사 내부 요인이 SCM 동기화정도와 성과 만족도에 어떻게 영향을 미치는지 살펴본다. 본 연구를 통해 국내의 중소기업들이 SCM도입에 관한 실질적인 동기화 정도를 살펴볼 수 있고, 국내 중소기업들이 SCM을 도입시 고려해야하는 문제점을 파악하여 향후 정부의 중소기업 정보화지원정책에 관한 시사점을 도출한다.

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