• Title/Summary/Keyword: 절차 공정성

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The Effects of Perceived Justice of Service Recovery Efforts on the Customer Relationship Performance in Mobile Social Commerce (모바일 소셜 커머스에서 서비스 회복 노력의 공정성이 대고객 관계성과에 미치는 영향)

  • Yoon, In-Hwan;Lee, Hee-Sang
    • Journal of Digital Convergence
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    • v.14 no.4
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    • pp.267-276
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    • 2016
  • This paper aims to examine the effects of perceived justice of service recovery efforts on the customer relationship performance in mobile social commerce. To this end, we classified cognitive-affective trusts and post-recovery satisfaction into the customer relationship performance. This research employs a field survey of customers who experienced service failures in mobile social commerce and a covariance structural model analysis in order to test hypotheses of our research model. The findings present that all justices of service recovery efforts positively affect the cognitive trust, whereas the only procedural justice significantly influences the affective trust. In addition, the results show that cognitive-affective trusts have a positive effect on the post-recovery satisfaction. Our results suggest practical implications that are used to help managers maintain and improve relations with the customers who experienced service failures and to increase the post-recovery satisfaction.

Perception of College Students toward the Fairness of Korean College Admission System: A Grounded Theory Approach (대학입시제도의 공정성에 대한 대학생들의 인식 연구: 근거이론적 접근)

  • Choe, Jong-Mook
    • The Journal of the Korea Contents Association
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    • v.16 no.12
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    • pp.562-573
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    • 2016
  • Diversification of college admission system has recently brought up the problem of system fairness. Studies on fairness of college admission system mainly focused on policy proposal or investigation of teacher's perception. Different from previous works, this study aims to analyze college students' perceptions of fairness of the current college admission system. This study used grounded theory and interviews from eleven students. Results of analysis are as follows. Causal condition proved to be frequent change in admission system happened in the course of diversifying admission criteria. The core phenomenon is fundamental unfairness in both procedural and substantive aspects of admission system. Contextual condition is information and infrastructure asymmetry among students which has a root in regional gap in Korea. Mediatory condition is advance of information technology and individual or group effort to overcome disadvantages. In conclusion, students consider that unfairness in college admission system reflects social structural problems that cannot be solved in a one-time prescription.

경쟁제한적 제도의 타당성 검토 및 합리적 개선을 위한 연구

  • 김진국
    • Journal of Korea Fair Competition Federation
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    • no.107
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    • pp.12-24
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    • 2004
  • 연구 결과 우리나라의 경쟁제한적 규제와 카르텔의 질이 상당히 낮음을 단적으로 보여 주고 있는데, 정태적 효율성과 동태적 효율성 평가치가 목표달성 기대수준 평가치보다 낮으며, 동태적 효율성 평가치가 정태적 효율성 평가치보다 낮게 나타났다. 또한 사회통합 기여에 관한 평가치가 가장 높으며, 과도기적 심각성 평가치가 효율성 평가치보다 대체적으로 높게 나타나고 있고, 절차적 투명성이 의외로 낮게 평가되고 있다.

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Legal Culture and Corruption: A Cross-National Analysis of Effects of Courts Fairness and Courts Accessibility on Corruption (법문화(legal culture)와 부패인식: 사법서비스에 대한 접근성과 재판의 공정성 효과를 중심으로)

  • Kim, Hyeongmyeong;Suh, Jaekwon
    • Korean Journal of Legislative Studies
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    • v.25 no.2
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    • pp.141-177
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    • 2019
  • This paper explains cross-national variation of CPI(corruption perception index) centering on legal culture. By critically reviewing previous researches on effects of British common law system on corruption, we define legal culture as citizens' perception of their legal system. Specifically, measuring legal culture with respect to courts fairness and courts accessibility, we test two hypotheses on effects of legal culture on corruption. A cross-national comparison of 78 countries with OLS regression analyses reveals that courts fairness tends to lower the level of corruption while courts accessibility does not have a significant effect on corruption. Based on this result, we suggest policy implications for judicial reform as well as anti-corruption measure, which puts more emphasis on reforming legal practice that hinders courts fairness than increasing legal service supply. In addition, as the essence of legal culture lies in citizens' shared perception of the legal system, we argue that a broad and solid citizens' consciousness of fair and equitable legal procedures is indispensable in preventing corruption.

Analyzing the Practice and Relationship of the onfiguration Management among International Standards (국제 표준간 형상관리 공정의 활동 및 관계 분석)

  • 황선명;김혜미;김태훈;노병규
    • Convergence Security Journal
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    • v.3 no.1
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    • pp.85-94
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    • 2003
  • The Configuration management process is to establish and maintain the integrity of all the work products of a process or project. This paper discusses the similarities and differences between ISO/IEC 12207 and ISO/IEC 15846. The most widely used models for software process assesment, ISO/IEC 15504, CMM and CMMI can rate maturity of processes. We analyze and compare the practices for measuring Configuration process and propose metric for quantitative measure.

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Suggestions of Improvements on the Current Academic Journal Evaluation System (학술지 평가제도 개선 방안)

  • Oh, Se-Hee
    • The Journal of the Korea Contents Association
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    • v.12 no.4
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    • pp.495-509
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    • 2012
  • Journals are the main indicator to evaluate the level of the studies of a country. The main purpose of this study is to suggest the improvements of the current journal evaluation system to enhance the level of journal quality. To accomplish the above purpose, the 631 researchers are surveyed by internet for their recognition. The major findings are as follows. Firstly, the current registration process need to be maintained, however, need to reinforce the conditions to level up the journal level and to extend the term for keeping the rate. Secondly, the professionalism and credibility of the appraisers need to be reinforced to increase the equity and rationality of the current evaluation system. Thirdly, the evaluation process for the newly entering journal need to be more strict than the current system. Fourthly, the Korean citation index or Kor-Factor need to be applied to evaluate the domestic journals. Lastly, the restriction policy is need to constrain the number of journals.

기체의 유량 및 온도 변화에 따른 진공 펌프의 성능 특성 연구

  • Heo, Jung-Sik;Im, Jong-Yeon;In, Sang-Ryeol
    • Proceedings of the Korean Vacuum Society Conference
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    • 2010.08a
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    • pp.16-16
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    • 2010
  • 반도체 및 LCD 공정이 진행되는 진공 챔버는 유량계, 진공 펌프 및 밸브 등을 이용하여 적절한 공정용 기체와 압력을 제어하게 된다. 공정에 따라 매우 높은 온도를 유지해야 하는 경우도 있다. 챔버 내부의 압력은 유입되는 기체의 시간에 따른 유량 변화에 의하여 주기적으로 변화하게 된다. 이러한 유량 변화는 장기적으로는 결국 펌프의 신뢰성(내구수명)에 영향을 주게 되며, 특히 고유량 및 저유량을 반복하게 되는 공정에 있어서는 더욱 큰 영향을 미치게 된다. 또한 챔버 내부는 다양한 화학적 반응이 일어나며 이러한 공정 기체들의 높은 온도는 결국 챔버에 연결된 펌프의 성능 및 신뢰성에도 영향을 주게 된다. 대부분의 반도체 및 LCD 공정이 이루어지는 압력에서는 전도 및 대류의 열전달 형태보다는 열복사에 의한 영향을 받게 되어 챔버를 적절히 설계한다면 펌프에 직접적으로 전달되는 복사량은 상대적으로 낮고, 펌프에 미치는 영향도 크지 않게 된다. 그러나 압력의 변화에 따라 전도 및 대류의 영향이 커지게 되는 경우에는 펌프 자체 및 성능에 큰 영향을 주게 될 것이다. 터보형 펌프의 국내(KS) 및 국제규격(ISO)의 성능시험방법에는 이러한 온도에 따른 펌프의 성능 특성 변화를 다루고 있지 않으며, 크라이오 펌프인 경우 열복사의 영향에 대한 시험방법이 일부 공개되어 있다[J. Vac. Sci. Technol. A 17(5)]. 본 연구에서는 기체의 유량 및 온도 변화에 따른 진공 펌프의 성능 특성 변화를 고찰하고자 하며, 향후 이러한 시험방법에 대한 표준 절차를 확립하고자 한다.

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기체의 유량 및 온도 변화에 따른 진공 펌프의 성능 특성 연구

  • Heo, Jung-Sik;Im, Jong-Yeon;In, Sang-Ryeol
    • Proceedings of the Korean Vacuum Society Conference
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    • 2010.02a
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    • pp.328-328
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    • 2010
  • 반도체 및 LCD 공정이 진행되는 진공 챔버는 유량계, 진공 펌프 및 밸브 등을 이용하여 적절한 공정용 기체와 압력을 제어하게 된다. 공정에 따라 매우 높은 온도를 유지해야 하는 경우도 있다. 챔버 내부의 압력은 유입되는 기체의 시간에 따른 유량 변화에 의하여 주기적으로 변화하게 된다. 이러한 유량 변화는 장기적으로는 결국 펌프의 신뢰성(내구수명)에 영향을 주게 되며, 특히 고유량 및 저유량을 반복하게 되는 공정에 있어서는 더욱 큰 영향을 미치게 된다. 또한 챔버 내부는 다양한 화학적 반응이 일어나며 이러한 공정 기체들의 높은 온도는 결국 챔버에 연결된 펌프의 성능 및 신뢰성에도 영향을 주게 된다. 대부분의 반도체 및 LCD 공정이 이루어지는 압력에서는 전도 및 대류의 열전달 형태 보다는 열복사에 의한 영향을 받게 되어 챔버를 적절히 설계한다면 펌프에 직접적으로 전달되는 복사량은 상대적으로 낮고, 펌프에 미치는 영향도 크지 않게 된다. 그러나 압력의 변화에 따라 전도 및 대류의 영향이 커지게 되는 경우에는 펌프 자체 및 성능에 큰 영향을 주게 될 것이다. 터보형 펌프의 국내(KS) 및 국제규격(ISO)의 성능시험방법에는 이러한 온도에 따른 펌프의 성능 특성 변화를 다루고 있지 않으며, 크라이오 펌프인 경우 열복사의 영향에 대한 시험방법이 일부 공개되어 있다[J. Vac. Sci. Technol. A17(5)]. 본 연구에서는 기체의 유량 및 온도 변화에 따른 진공 펌프의 성능 특성 변화를 고찰하고자 하며, 향후 이러한 시험방법에 대한 표준 절차를 확립하고자 한다.

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A study on Relationship among Organizational Fairness, Motivation, Job Satisfaction, Intention to stay of Nurses (간호사의 동기부여, 조직공정성, 직무만족, 재직의도와의 관계)

  • Shin, Yoon;Park, Sung Hee;Kim, Jong Kyung
    • The Journal of the Korea Contents Association
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    • v.14 no.10
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    • pp.596-609
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    • 2014
  • The purpose of this study was to propose and test a path that explains and predicts Korean nurses' intention to stay. A survey using a structured questionnaire was conducted with 217 nurses and six instruments were used in the model. The data were analyzed using SPSS 20.0 and Amos 18.0 program. Based on the theoretical model, a significant correlation between all factors and the hygiene factor and motivation factor had a significant direct effect on the job satisfaction of nurses. In addition, factors such as job satisfaction, and distributive fairness directly affected the intention to stay and indirectly affected the hygiene factor and motivation factor. The final modified model yielded ${\chi}^2=2.681$, p=.433), GFI= .98, RMSEA=.001, NFI=.99, CFI=.99, GFI=.97 and good fit indices. This comprehensive model explains the related factors and their relationship with Korean nurses' intention to stay. Findings from this study can be used to design appropriate strategies to further increase Korean nurses' job satisfaction and intention to stay.

A Study on the Costumes for the Crown Prince Based on the Picture for School Entrance Ceremony in 1817 (1817년 효명세자 입학례의 왕세자 복식 고증)

  • Son, Yun Hye;Lee, Eun Joo
    • Korean Journal of Heritage: History & Science
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    • v.46 no.1
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    • pp.188-207
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    • 2013
  • This study looks at the costumes for the crown prince based on the Hyomyeong of 1817, a collection of the National Research Institute of Cultural Heritage. The picture of School Entrance Ceremony of the Crown Prince (王世子入學圖) does not have the crown prince in the scene. However, it can be verified through literature that there are three different costumes for the ceremony. Chulgungui(出宮儀), the ceremony's first procedure, describes the departure of the prince crown from his residence toward Sungkyunkwan (成均館) with his escorting officials. The Crown Prince wears Seoyeonbok (書筵服) during this event. When the Crown Prince arrives at Sungkyunkwan, he participates in a series of ceremonies that consist of Jackhunui (酌獻儀), Wangbokui (往復儀), Supeiui (脩弊儀), and Ipackui (入學儀). At that time, he wears a confucian scholar's uniform. After returning from Sungkyunkwan, he attends Suhaui (受賀儀), the final procedure of the Crown Prince's School Entrance, at Simindang (詩敏堂) of Changgyong Palace(昌慶宮), At this time, the price crown wears Wonyukwanbok (遠遊冠服) as he is congratulated by royal family members and high ranking officials for his entrance to Sungkyunkwan in this ceremony. This point hereby concludes this study on the historical costumes for the prince crown based on the Hyomyeong Crown Prince's School Entrance in 1817.