• Title/Summary/Keyword: 전략관계적 국가

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A Cross-National Study on the Relationship of Service Quality, Customer Satisfaction and Customer Loyalty in Mobile Telecommunication Services (서비스 품질, 고객만족, 고객충성도의 관계에 관한 국가 간 비교 연구: 한국과 중국의 이동 통신서비스를 중심으로)

  • Kim Min-Young;Kim Moon-Koo;Park Myeong-Cheol
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.29 no.1B
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    • pp.133-144
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    • 2004
  • This research aimed to do an empirical study, by comparing the relationships of service quality, customer satisfaction and customer loyalty in mobile telecommunications between Korea and China which possess different growth phases. For this purpose, six factors in service quality, customer satisfaction and customer loyalty have been under a regression analysis to verify the causal relationship. The key findings of this study are as follows. Both Korea and China showed the causal relationship between customer satisfaction and customer loyalty; the service support which applies as the core services, have been found to be the most important factors in customer satisfaction and customer loyalty. And this study has been able to establish strategic views on reinforcing customer bases in mobile telecommunication service markets in both countries.

The Influence of the Development Factors of Korea MICE industry on the roles of Government & CB of KTO and ripple effects (한국의 MICE산업 발전요인이 중앙정부·전담기구의 역할 및 산업파급효과에 미치는 영향)

  • Ahn, Kyung-mo;Joo, Hyun-Sik;Kim, Joo-yeon
    • International Area Studies Review
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    • v.12 no.3
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    • pp.269-291
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    • 2008
  • MICE industry has been accepted as a growing and profitable tour market to improve profitability of vulnerable domestic tourism industry. To explore the influence of development factors of Korea MICE industry on authorities' role and ripple effects, this study examined the perception of MICE experts. The development factor were suggested to include 'marketing' and 'human resources' and the ripple effects were presented into two factors of economic and national promotion. The results reveal that marketing and human resources development had significant influence on authorities' role. The results also show that authorities' role had significant influence on ripple effects of economic and promotional effects.

Policy review on the analysis and development direction of the induction measures related to the Fourth Industrial Revolution (4차 산업혁명 관련 유인수단 및 발전방향에 관한 정책적 검토)

  • Kang, Sun Joon;Oh, Jeong MI;Ahn, Seungjin;Kim, Tae Min
    • Proceedings of the Korea Technology Innovation Society Conference
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    • 2017.11a
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    • pp.1343-1358
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    • 2017
  • 4차 산업혁명이 예견하는 변화가 머지않아 보편적으로 확산되고 우리의 삶을 유의미하게 변화시킬 것이라는 점은 부정하기 어렵다. 따라서 일부 선도적인 개인이나 기업의 노력에만 의존하는 것은 충분하지 않고. 국가 차원의 정책적 제도적 대응이 필요하다. 특히 UBS(2016)의 4차 산업혁명 준비수준 평가에서 세계 25위라는 기대 이하의 결과를 차지한 한국은 더욱 정확한 방향과 전략적인 수단으로 미래의 변화를 준비해야 한다. 따라서 정부와 기업의 선제적이고 적극적인 대응책 마련이 필요한 상황이다. 무엇보다 과감한 선제적 규제 개혁과 유인제도 도입으로 한국 경제 시스템 유연성을 강화하여 민간 부분의 역량을 최대한 발휘할 수 있는 시장여건 조성에 힘써야 한다. 이 논문에서는 4차 산업혁명 관련 산업을 효율적으로 견인할 수 있는 유인수단 중 기업투자관련 세제혜택, 입법방안 등의 내용을 중심으로 논의하고자 한다.

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신입사원 채용시 봉사실적 반영방안 연구

  • Lee, Seong-Cheol;Lee, Eun-Seung
    • Proceedings of the Safety Management and Science Conference
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    • 2010.04a
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    • pp.467-480
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    • 2010
  • 사회의 환경변화에 따라 기업 또한 기업 또한 과거 폐쇄적 수직 체계의 position power에서 개방적 수평체계의 communication power로 역할이 변화하고 있다. 기업의 사회적 책임 이행의 대표적인 활동인 사회공헌활동은 지역사회와의 소통 수단 뿐 아니라 새로운 마케팅전략으로 자리매김 되고 있다. 사회공헌활동의 성공요소 중 가장 중요한 것은 구성원의 봉사적 마인드이다. 봉사적 마인드는 이론 뿐 아니라 실천적 행동철학에 기인 한다. 기업이 바라는 인재상과도 밀접한 관계가 있다. 본 논문에서는 기업이 신입사원 채용시 봉사활동 실적을 반영하는데 있어서 표준적인 가이드라인을 연구 제시하고자 한다.

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The Effect of Export on Firms' Profit in Contents Industry - In the Case of Visual and Game Contents Firms - (콘텐츠산업 수출이 기업 수익에 미치는 영향 - 영상 및 게임 콘텐츠 기업을 중심으로 -)

  • Oh, Choon-Ho;Cho, Yong-Rae;Kim, Won-Joon
    • The Journal of the Korea Contents Association
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    • v.9 no.6
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    • pp.153-164
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    • 2009
  • The export on visual and game industry has grown very rapidly and is expanding its role in economic growth. In contrast, researches on these firms' financial performances in strategic and policy point of view are difficult to be found regarding the export of cultural industry. In this study, we analysis the effects of firms export in cultural industry on their financial performances focusing on game and visual industry. We find that the recent activities of export in game industry have positive effect on firm's growth in game industry. However, we find that the export deteriorate the net profit. On the other hand, we find no significant results in the case of visual game industry. Our results suggest that we need more strategic approaches in exporting goods in contents industry.

Nuclear Fuel Cycle Analysis Technology to Develop Advanced Nuclear Fuel Cycle (선진 핵연료주기 기술 개발을 위한 핵연료주기 분석 기술)

  • Park, Byung-Heung;Ko, Won-Il
    • Journal of Nuclear Fuel Cycle and Waste Technology(JNFCWT)
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    • v.9 no.4
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    • pp.219-230
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    • 2011
  • The nuclear fuel cycle (NFC) analysis is a study to set a NFC policy and to promote systematic researches by analyzing technologies and deriving requirements at each stage of a fuel cycle. System analysis techniques are utilized for comparative analysis and assessment of options on a considered system. In case that NFC is taken into consideration various methods of the system analysis techniques could be applied depending on the range of an interest. This study presented NFC analysis strategies for the development of a domestic advanced NFC and analysis techniques applicable to different phases of the analysis. Strategically, NFC analysis necessitates the linkage with technology analyses, domestic and international interests, and a national energy program. In this respect, a trade-off study is readily applicable since it includes various aspects on NFC as metrics and then analyzes the considered NFC options according to the derived metrics. In this study, the trade-off study was identified as a method for NFC analysis with the derived strategies and it was expected to be used for development of an advanced NFC. A technology readiness level (TRL) method and NFC simulation codes could be utilized to obtain the required metrics and data for assessment in the trade-off study. The methodologies would guide a direction of technology development by comparing and assessing technological, economical, environmental, and other aspects on the alternatives. Consequently, they would contribute for systematic development and deployment of an appropriate advanced NFC.

Active Ageing and Inter-Generational Relationship: Empirical Evidence from Public Job Creation Program for Elderly (적극적 노년생활과 세대 간 가족관계 - 노일일자리사업 데이터를 활용한 실증분석 -)

  • Lee, Suk-Won
    • 한국정책학회보
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    • v.21 no.1
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    • pp.337-361
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    • 2012
  • This study is conducted to provide empirical evidences which support that the problems of social isolation and loneliness of elderly can be alleviated by intervening the inter-generational relationship of the elderly by means of active ageing policy. The major empirical challenge to address this question is the possibility of selection bias caused by reversed causal relationship. To address this challenge, I constructed comparison group with 'Eligible Non-Participants' (ENP), and used instrumental variable method to estimate the empirical model. My findings indicate that inter-generational relationship, both in the aspects of economical solidarity and associational solidarity, is significantly improved as time use pattern of the elderly becomes more active. The improvement effect is intensively observed for the group of elderly who do not live with their adult children. The important policy implication of these findings is that the improvement of inter-generational relationship can be added as a new benefit of active ageing policy.

기술혁신역량이 지식경영성과에 미치는 요인에 관한 연구 : 정부 중소벤처기업 R&D사업을 중심으로

  • Seol, Dong-Cheol;Park, Cheol-U
    • 한국벤처창업학회:학술대회논문집
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    • 2020.06a
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    • pp.51-57
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    • 2020
  • 최근 글로벌 경제의 중장기적 불황과 성장률 하락에 기인하여, 대내외적으로 불투명한 환경하에서 생존하고 발전하기 위한 새로운 대안으로 새로운 상품이나 서비스를 탄생 시키고 생산방식의 변화와 업무 혁신을 통해 조직의 지속가능성을 높이는 조직구조에 대한 관심이 날로 높아지고 있다. 이런 분위기에서 중소벤처기업의 성장은 국가경제에 미치는 영향이 매우 지대하다는 것을 모두 공감 하고 있으며, 이러한 중소벤처기업이 기업 성과를 높이고 그러한 성과를 지속할 수 있도록 구성원들의 기술혁신역량을 높이기 위한 다양한 노력들이 지속되고 있다. 본 연구의 목적 역시 중소벤처 기업의 기술혁신 역량이 지식경영의 성과와 어떠한 상관관계를 가지고 있는가를 조사하고 기업의 전략적 활동을 조직화하여 가치창출에 사용될 자원 및 조직 능력을 외부 네트워크로부터 획득하게 하는 네트워크 역량이 어떤 역할을 수행하는지에 대해 분석 하는데 있다. 즉, 중소벤처기업의 기술 혁신역량이 네트워크 역량을 매개변수로 하여 지식경영 성과에 미치는 영향에 관한 연구를 중심으로 진행하였다. 따라서 본 연구에서는 기술혁신역량이 중소벤처기업의 네트워크 역량을 매개로 삼아, 기술혁신역량이 지식경영성과에 정(+)의 영향을 미칠 것이라는 가설을 검증하고자 한다. 기술혁신역량을 기반으로 한 경제활동의 불확실성이 높아진 환경 하에서 새로운 변화에 신속히 대응하며, 장기적 경기 침체 극복은 물론이고 거시적 경제 성장과 발전을 이끌어 조직의 지속적 성장과 생존뿐 아니라, 국가의 신성장 동력이 될 수 있도록 하여야 한다. 그리고 조직 내의 가장 중요한 지식경영 성과를 종속변수로 설정하여 본 연구를 진행하였다.

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A Cross-country Study on Diffusions of Communication Technologies : The Internet, Mobile Phone, and Telephone (정보통신 서비스 확산의 대체, 보완현상에 관한 국제 비교 연구 : 인터넷, 휴대전화, 유선전화를 중심으로)

  • Lee, Jong-Su;Lee, Min-Kyu
    • Journal of Information Management
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    • v.37 no.1
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    • pp.1-16
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    • 2006
  • Due to the dramatic development of the Internet, the ICT market has changed from a voice based services to data based services. Substitution and complementary dynamism has emerged from communication technology services such as the Internet, mobile phone, and telephone. This paper analyses diffusion patterns of communication technologies such as the Internet, cellular phones, and telephones in different country groups. We estimate modified logistic growth model using time series data for the years 1975-2002. As a result, it is possible to categorize country groups according to the patterns of diffusions. This research creates essential information to forecast demand for new services based on incumbent services as well as provide information on strategies for entering the network industry.

INDO-PACIFIC STRATEGY versus BELT AND ROAD INITIATIVE: Implications for hegemony in Asia (인도-태평양 전략 vs. 일대일로 이니셔티브: 아시아 헤게모니에 대한 시사점)

  • Ryou-Ellison, Hayoun Jessie
    • Maritime Security
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    • v.2 no.1
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    • pp.71-123
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    • 2021
  • Seoul is under increasing pressure to choose between the US-led IndoPacific Strategy (IPS) and China's Belt and Road Initiative (BRI). Accordingly, this paper undertakes a detailed appraisal of the IPS and the BRI in the context of Korea's national policy imperatives. Based on a study of network structure by Daniel Nexon and Thomas Wright (2007), the present study seeks to identify a particular network structure within the IPS and the BRI. Through this analysis, the relationship between the core and the participant states will be addressed. Awareness of specific configurations of the IPS and the BRI is important as these reveal what participant states can expect from each network. According to Nexon and Wright, there are four types of network structure: unipolar anarchy, hegemonic order, constitutional order, and imperial order. Based on this, we argue that the IPS has a constitutional order and the BRI has an imperial order. Therefore, we suggest to Seoul that participating in the IPS may make more room for an independent foreign policy than would a BRI partnership with China. South Korea would benefit by participating in the IPS in terms of its national security, striking a favourable regional balance of power.

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