• Title/Summary/Keyword: 재순위

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A Study on Kiosk Satisfaction Level Improvement: Focusing on Kano, Timko, and PCSI Methodology (키오스크 소비자의 만족수준 연구: Kano, Timko, PCSI 방법론을 중심으로)

  • Choi, Jaehoon;Kim, Pansoo
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.17 no.4
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    • pp.193-204
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    • 2022
  • This study analyzed the degree of influence of measurement and improvement of customer satisfaction level targeting kiosk users. In modern times, due to the development of technology and the improvement of the online environment, the probability that simple labor tasks will disappear after 10 years is close to 90%. Even in domestic research, it is predicted that 'simple labor jobs' will disappear due to the influence of advanced technology with a probability of about 36%. there is. In particular, as the demand for non-face-to-face services increases due to the Corona 19 virus, which is recently spreading globally, the trend of introducing kiosks has accelerated, and the global market will grow to 83.5 billion won in 2021, showing an average annual growth rate of 8.9%. there is. However, due to the unmanned nature of these kiosks, some consumers still have difficulties in using them, and consumers who are not familiar with the use of these technologies have a negative attitude towards service co-producers due to rejection of non-face-to-face services and anxiety about service errors. Lack of understanding leads to role conflicts between sales clerks and consumers, or inequality is being created in terms of service provision and generations accustomed to using technology. In addition, since kiosk is a representative technology-based self-service industry, if the user feels uncomfortable or requires additional labor, the overall service value decreases and the growth of the kiosk industry itself can be suppressed. It is important. Therefore, interviews were conducted on the main points of direct use with actual users centered on display color scheme, text size, device design, device size, internal UI (interface), amount of information, recognition sensor (barcode, NFC, etc.), Display brightness, self-event, and reaction speed items were extracted. Afterwards, using the questionnaire, the Kano model quality attribute classification of each expected evaluation item was carried out, and Timko's customer satisfaction coefficient, which can be calculated with accurate numerical values The PCSI Index analysis was additionally performed to determine the improvement priorities by finally classifying the improvement impact of the kiosk expected evaluation items through research. As a result, the impact of improvement appears in the order of internal UI (interface), text size, recognition sensor (barcode, NFC, etc.), reaction speed, self-event, display brightness, amount of information, device size, device design, and display color scheme. Through this, we intend to contribute to a comprehensive comparison of kiosk-based research in each field and to set the direction for improvement in the venture industry.

An Integrated Construction Management Framework based on Ubiquitous Computing Technology (유비쿼터스 컴퓨팅 기술 기반 통합 건설관리 체계)

  • Lim, Sang-Muk;Jeong, Keun-Chae
    • Information Systems Review
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    • v.17 no.2
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    • pp.49-75
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    • 2015
  • In this study, we propose an ubiquitous computing technology (UCT) based construction management (CM) framework which is composed of processes, information systems, and organizations. For this, we first define 14 promising UCT based CM tasks from 140 candidate tasks using a matrix analysis technique. After defining the 14 tasks, we survey the construction management experts with questionnaire of the importance, improvement possibility, ease of implementation of the tasks. Based on the survey results, we select three high priority tasks: material management, operation management, inspection and measurement management. We conceptually design the framework, that is, processes, information systems, and organizations for the 3 tasks to be more innovative by applying the UCT to the CM tasks. Finally, we apply the proposed framework to some construction fields and estimate the effectiveness of the framework. Estimation results show that the CM tasks can be performed more quickly with less man powers using the UCT-based CM framework.

Status of Economics Analysis Using LCC in Turn-Key Project : Focus on Landscape Architecture (설계시공일괄발주(턴키) 설계에서 LCC를 활용한 경제성 분석 실태: 조경분야를 중심으로)

  • Yoon, Yong-Han;Kim, Jeong-Ho
    • Journal of Environmental Policy
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    • v.10 no.4
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    • pp.39-59
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    • 2011
  • In this article, I would like to analyze the conditions in applying the LCC method for each construction type by selecting 10 apartment complexes among the Turn-key projects which have been ongoing for the last 5 years. In addition, this article will identify the problems to the application of double landscape architecture and suggest improvement measures. Among the 10 case targets, a total of 151 LCC analyses were conducted, and the average application ratio placing for each construction type was shown in the following order: architecture (34.4%)> electricity (21.2%)>machine (18.5%)>civil engineering (13.2%)>landscape architecture (12.6%). As numbers show, landscape architecture was the lowest. The ratio of LCC reduction amount was shown in the following order: machine (32.1%)> architecture (23.9%)>electricity (23.4%)>civil engineering (17.5%)>landscape architecture (3.1%). The field of landscape architecture had a reduction amount that was about 5 to 6 times lower than civil engineering which had a similar number of LCC analysis cases. The total LCC analysis items of landscape architecture was 19, including 15 double packing material, 1 building covering, 1 grass planting, 1 planting infrastructure, and 1 facility. The following measures were suggested to promote LCC analysis in landscape architecture: first, set an analysis item that considers the construction expense ratio of landscape architecture; second, legal regulation of landscape architecture and expansion of its application; third, prepare VE/LCC standards which are suitable for landscape architecture.

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A Study on Ecology theory and Environment theory Research that is Loocked in Hayao Miyazaki work (미야자키 하야오(宮崎 駿)작품에 투영된 생태론과 환경론 연구)

  • Lee, Seung-Jae
    • Cartoon and Animation Studies
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    • s.44
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    • pp.183-209
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    • 2016
  • Hayao Miyazaki's product, , is evaluated that his work until present that product point of view and commercial point of view are highly filled at the same time. Miyazaki's showed new public entertainment possibility in genre that is animation inventing highest-grossing domestic film in Japan's history until it was taken over by another Miyazaki work. Also, it can high evaluate that not that see for interest simply beam about environment and human who writer has to spectator deep self-examination and way of problem pulling comprehension without burden through resected reflex which is not exigent delivery sympathy form. Analyzing his product, , ,, , , , this research allowed purpose to recognize that he present the alternative after arranges intent subject how and institute problem. And do to study whether his though and ideology met with viewpoints of ecologism and environment(environmentalism) in work how. There are his countenance have theme that is certain in Miyazaki director's works. If summarize had handled subject meantime, it is , , , etc. This subjects are that go first at importance order among problems which we face, it is that human desires essentially. If balance of society system that regulate various economical, moral value system and desire to our society is set, our society is that can become little more near in nature mode of life.

Policy Network Analysis of Green Growth Policy in Korea (녹색성장 정책의 변화: 정책네트워크 분석을 중심으로)

  • Son, Ju Yeon;Lee, Jang-Jae;Kim, Si-jeoung
    • Journal of Korea Technology Innovation Society
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    • v.18 no.3
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    • pp.516-538
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    • 2015
  • This study applies policy network theory to examine the main policy actors and their relations in the green growth policy making process. Also the development of and changes in South Korean government's green growth strategy are analyzed. The results demonstrate that the president and the presidential council were the key players to introduce and to push green growth policy in a short time. Policy influence and key roles were concentrated on them. The development of green growth policy were initiated from the president's change in perceived problems and preferences. He set green growth policy on the government's top priority. These changes lead to another changes in strategies, rules, norms and resources within the network. As a result, the president-led green growth policy established new laws, environmental regulations and governmental structures to facilitate the policy implementation. Green growth policy, however, was almost stopped after new presidential election in 2013. Because new government has a different national agenda, the previous governmental agenda lost its status as national priority. In addition, this study shows that government-led green growth in Korea has policy consistency problem after administration was changed by presidential election. Former president-led green growth policy making under the situation of the lack of policy participation from the private sector led to discontinuities in policy after a presidential term was over.

Superposition Coding Multiplexing for Fading Broadcast Channels with Rate Constraints (전송률 제한을 둔 페이딩 방송채널을 위한 중첩코딩 다중화)

  • Lee, Min;Oh, Seong-Keun;Jeong, Byung-Jang
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.33 no.11A
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    • pp.1072-1078
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    • 2008
  • In this paper, we propose an efficient superposition coding multiplexing(SCM) method based on power allocation in descending order for fading broadcast channels in which per-user minimum and maximum rate constraints are considered in order to maximize the transmission effectiveness. It consists of three steps as follows. In the first step, a user group is selected to maximize the number of users with whom a transmitter can communicate instantaneously. In the second step, per-user power allocation for each user is done in descending order of transmit power by determining a maximum allowable interference power from all subsequent interfering users in order to guarantee its corresponding minimum rate, and then a residual power is calculated. The final step is performed if some power remains even after the second step. In this step, additional power allocation is performed up to the maximum transmit power to provide the maximum rate to the corresponding user, again in ascending order, starting from the last user in descending order. But, this method does not require power reallocation to subsequent users because tentative power allocation in the second step has been performed in descending order to guarantee the minimum rate for each user, taking into account the maximum allowable interference power from all the subsequent users. Therefore, the proposed method gets more efficient in term of computational complexity when per-user minimum as well as maximum rate constraints exist, especially as the number of users increases.

A Policy-Based Meta-Planning for General Task Management for Multi-Domain Services (다중 도메인 서비스를 위한 정책 모델 주도 메타-플래닝 기반 범용적 작업관리)

  • Choi, Byunggi;Yu, Insik;Lee, Jaeho
    • KIPS Transactions on Software and Data Engineering
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    • v.8 no.12
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    • pp.499-506
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    • 2019
  • An intelligent robot should decide its behavior accordingly to the dynamic changes in the environment and user's requirements by evaluating options to choose the best one for the current situation. Many intelligent robot systems that use the Procedural Reasoning System (PRS) accomplishes such task management functions by defining the priority functions in the task model and evaluating the priority functions of the applicable tasks in the current situation. The priority functions, however, are defined locally inside of the plan, which exhibits limitation for the tasks for multi-domain services because global contexts for overall prioritization are hard to be expressed in the local priority functions. Furthermore, since the prioritization functions are not defined as an explicit module, reuse or extension of the them for general context is limited. In order to remove such limitations, we propose a policy-based meta-planning for general task management for multi-domain services, which provides the ability to explicitly define the utility of a task in the meta-planning process and thus the ability to evaluate task priorities for general context combining the modular priority functions. The ontological specification of the model also enhances the scalability of the policy model. In the experiments, adaptive behavior of a robot according to the policy model are confirmed by observing the appropriate tasks are selected in dynamic service environments.

Core Technologies Derivation of Fusion DEMO Reactor Applying TRL and AHP (TRL과 AHP를 적용한 핵융합 실증로 핵심기술 도출)

  • CHANG, Hansoo;KIM, Youbean;CHOI, Wonjae;THO, Hyunsoo
    • Journal of Technology Innovation
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    • v.22 no.4
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    • pp.145-164
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    • 2014
  • Nuclear fusion is one of the most promising options for generating large amounts of carbon-free energy in the future. Major countries such as China, EU, and Japan have established a national plan for DEMO construction and they are implementing it. Korea has started a nuclear fusion research and development by the KSTAR project started in 1995. There are matured needs for a full-scale research and development initiatives to ensure competition with the major countries for DEMO as well as achieve the final goal to commercialize fusion energy. In this paper, we apply the TRL and AHP methods in order to identify the key technologies to conduct DEMO R&D. We propose the priorities of future R&D on DEMO by deriving a core technology in the field. At first, we review the scientific theory of fusion and trend of progress of DEMO activities in major countries. For previous studies, we review TRL and AHP methods to examine the technology classification system of DEMO and identify key technologies. We apply TRL method to identify readiness level of DEMO technologies and AHP to compensate shortcoming of TRL. The key technologies of DEMO to be secured from a synthesis result of the TRL and AHP are burning plasma, plasma facing material, structural material, high frequency heating, neutral particle beam, safety, plasma diagnostic, and simulation technologies.

Effects of Types and Locational Characteristics of Urban Parks on the Apartment Price (도시공원의 유형 및 입지적 특성이 공동주택가격에 미치는 영향)

  • Lee, Go Eun;Choi, Yeol
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.36 no.5
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    • pp.927-936
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    • 2016
  • This research aims to analyze the effect of different types of urban parks and their locational characteristics on the apartment price in the entire metropolitan area of Busan, Korea. Although an urban park is an environmental good that influences the surroundings in many ways, most of the previous studies have underestimated its impact on the value of the surrounding area. This research focuses on the economic value of urban parks by understanding their relationship with the value of the apartments in the surrounding area with its significance in their physical and objective characteristics. Furthermore, the research emphasizes the different typological characteristics of urban parks in the analysis. In summary of the result, the number of levels (stories) and units of the apartment complex, ranking of the contractor, age of a park and accessibility to sub-central are positively related to the price of apartment units. On the other hand, the total area of apartment complex, the age of apartments, the distance to the nearest park and accessibility to civic-central or regional district are negatively related to the price of apartment units. Having a plan for constructing a park is also positively related to the price. For the typological characters of a park, neighborhood park, small-sized park, and sports park are positively related to the price, while children's park is negatively related to the price of apartment units. Considering that the price increases as the distance to the nearest park decreases, people prefer to live near the benefits that urban parks provide. In order to maximize the value and benefits that parks provide, it is necessary to approach them creatively.

Query Expansion and Term Weighting Method for Document Filtering (문서필터링을 위한 질의어 확장과 가중치 부여 기법)

  • Shin, Seung-Eun;Kang, Yu-Hwan;Oh, Hyo-Jung;Jang, Myung-Gil;Park, Sang-Kyu;Lee, Jae-Sung;Seo, Young-Hoon
    • The KIPS Transactions:PartB
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    • v.10B no.7
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    • pp.743-750
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    • 2003
  • In this paper, we propose a query expansion and weighting method for document filtering to increase precision of the result of Web search engines. Query expansion for document filtering uses ConceptNet, encyclopedia and documents of 10% high similarity. Term weighting method is used for calculation of query-documents similarity. In the first step, we expand an initial query into the first expanded query using ConceptNet and encyclopedia. And then we weight the first expanded query and calculate the first expanded query-documents similarity. Next, we create the second expanded query using documents of top 10% high similarity and calculate the second expanded query- documents similarity. We combine two similarities from the first and the second step. And then we re-rank the documents according to the combined similarities and filter off non-relevant documents with the lower similarity than the threshold. Our experiments showed that our document filtering method results in a notable improvement in the retrieval effectiveness when measured using both precision-recall and F-Measure.