• Journal of Digital Convergence
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• v.14 no.11
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• pp.91-100
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• 2016

The purpose of this study was to draw out success factors of port operation for New International Passenger Terminal(NIPT) in Incheon Port using the fuzzy method. In this study, the success factors of port operation were firstly selected by literature review and finally adopted them by in-depth interview with experts who had working experiences over 15 years in the field of Korea-China Carferry shipping business and stevedoring business. Success factors of port operation of the NIPT have been classified into four principal factors such as 'land's use side', 'productivity side', 'cost side' and 'services side', and the comparative analysis was conducted among success factors of port operation. According to the results of analysis, in terms of "land's use side", securing CY space of full-empty containers(0.857) was the most important factor. Among detailed factors of "productivity side", building terminal automation system(0.806) was significantly needed. In the factors of "cost side" and "service side", land rental costs(0.861) and schedule management of berth operation(0.798) were selected as the most important factors. Consequently, new international passenger terminal has implications that the main port operations should focus on reasonable rents calculation, ensuring proper space of CY, and building automation system of terminal, There is a need to proceed to conduct a comparative study of the same operating mode of an international passenger terminal.

• Korean Journal of Construction Engineering and Management
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• v.14 no.2
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• pp.65-77
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• 2013

Recent economic slump is making the construction industry's overall construction business environment worse. Contractors which are under the legal management and/or walk out are to the brink of 25 companies according to the Construction association of Korea released in 2011. It means that existing construction companies are required to transform the fundamental ideology of existing operation framework, and besides, existing companies should be transformed to service industry in order to proceed further into the developing future industries. In this study, it will be chosen the internal marketing related factor like 'Satisfying employees, internal customer, are the first thing to do in order to satisfy external customer.' which is about existing service industry field before its implementation in construction companies. In addition, appropriateness test will be performed including both interactions between each of the factors affect mutually and looking into any management improvement effects on contractors. And also, this proposal is suggested by approaching with internal marketing strategy which is both paradigm shift for customers by construction company members and another internal communication way as a means of overcoming the crisis of overall construction industry under currently happening.

• Journal of Korea Port Economic Association
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• v.25 no.1
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• pp.223-248
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• 2009

The purpose of this empirical study is to examine and explore the relationships between three variables; shipping companies' service quality, customer satisfaction and customer loyalty. Special features of this study could be summarized as following. First, this is empirical study based on market research according to the definition of 'customer' as freight forwarders and actual exporter/importer together contrary to previous studies. Second, to evaluate shipping companies' service quality, 5 components of SERVPERF model was used. Third, to test correlations between 3 variables; service quality, customer satisfactions and customer loyalty, statistical analysis was used with tools of SPSSWIN ver 15.0 and AMOS ver 7.0. For effective study, many thesis have been obtained through literature survey. However, major results were compiled from directly structured questionnaire, which were collected from Korean import/ export companies and freight forwarders.

• The Journal of the Korea Contents Association
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• v.19 no.10
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• pp.315-324
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• 2019

In this research, one of five Hofstede's cultural dimension, Long term orientation (LTO) was selected to examine its influence on individual's change oriented organizational citizenship behavior with emotional regulation mediating. East Asian countries and Korea especially received higher score on LTO cultural dimension, meaning it valued harmony, long term relations and saving for future. Also, in today's hyper competitive and evolving global climate, the ability to adapt quickly and also to be able to control one's emotion is highly valued individual competency. Previous research on Hofstede's cultural dimensions were conducted at mostly national or large group levels. However, in this study, Yoo's CVSCALE which allowed for individual level analysis on Hofstede's cultural dimensions were used to analyze multinational company's employees's long term orientations' influence on emotional regulation and change oriented organizational citizenship behavior. The survey conducted from 200 employees from major electronic company based in S city in Korea for two weeks period and the results indicated long term orientation positively influenced change oriented organizational citizenship behavior. Also emotional regulation mediated between long term orientation felt by individuals and change oriented organizational citizenship behavior. Such results validated previous studies that indicated emotional regulation as possible antecedents of individual proactive behaviors such as change organizational citizenship behavior and long term oriented view as another potential antecedent of change oriented organizational citizenship behavior in multinational corporation setting.

• Journal of Digital Convergence
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• v.19 no.12
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• pp.281-289
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• 2021

This study aims to investigate the influence of the components of the startup ecosystem on the business performance of startups, focusing on the mediating effect of the location environment. By presenting the insight that the popularization of start-ups can be an alternative for job creation thanks to the government's start-up support policy considering the location environment, it is possible to construct an optimal configuration scenario between the components of the start-up ecosystem and the location environment. Furthermore, it is expected to contribute to the improvement of corporate management performance. To achieve this goal, we performed a survey and the subjects were domestic start-up company employees with less than 7 years of experience. The results show that the components of the start-up ecosystem had a significant effect on the business performance of start-up companies and the location environment and on the management performance of start-up companies according to the mediation of the location environment.

• Journal of Climate Change Research
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• v.3 no.4
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• pp.225-234
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• 2012

This study analyzes domestic and overseas companies' Scope 3 verification, level of management, source and industry characteristics based on the responses of domestic excellent companies and rated 90 points or more global excellent companies which are included in CDP Korea 200 and CDP Global 500. The result of analysis conveys that global excellent companies' Scope 3 management source achieved the average of 2.7 which is one more than domestic excellent companies', according to the Scope 3 guideline of World Resource Institute and World Business Council of Sustainable Development. For domestic companies are tend to focus on business travel, employee commuting, etc. but didn't manage capital goods, leased assets and investments. Global companies' Scope 3 source is similar to domestic companies but shows more actively managing on investment and use of sold products. It seems that domestic companies should actively develop Scope 3 source especially for the capital related items and respond to the future regulations on inter-enterprise management through the Scope 3.

• The Journal of the Korea Contents Association
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• v.19 no.5
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• pp.217-232
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• 2019

As the role of entrepreneurship has become more important for continuous business growth in a rapidly changing economic environment, numerous studies dealing with entrepreneurship are taking place. However, recent studies has concentrated mainly on business-oriented entrepreneurship which emphasizes corporate efficiency only. While in the era of fourth industrial revolution human resources are more important than corporate efficiency, the existing literature is largely focused on traditional entrepreneurship. Research on humane entrepreneurship has not been rigorous, and there are few studies involving small and medium-size enterprises (SMEs) in particular. The purpose of this study is to fill in this void by investigating the effect of humane entrepreneurship on core competencies of SMEs and the effect of these core competencies on corporate performance. To examine SMEs core competencies and their performance from the perspective of humane entrepreneurship, this study set up traditional entrepreneurship and humane entrepreneurship as variables, and develop research model based on these variables. This study tests 5 different hypothesis using this model. A survey was conducted among CEOs and executives at SMEs in Seoul and Gyeonggido, South Korea from, June 26 to August 1, 2018. A total of 310 questionnaires were analyzed. The results show that both traditional and human entrepreneurship have a positive effect on the core competencies of SMEs, which are core competency factors, and that core competencies positively affect both non-financial performance and financial performance. Moreover, non-financial performance is found to have positive effect on financial performance. Given these findings, this study suggests that humane entrepreneurship is critical to SMEs and their performance, no less than traditional entrepreneurship. This study provides profound implications of necessity of raising humane entrepreneurship in environment of companies.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.16 no.5
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• pp.61-74
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• 2021

This study investigated the relationship between the social legitimacy and financial performance perceived for venture company. In particular, social legitimacy was classified into prior experiences, organizational competency, market-related, and government-related legitimacy according to the characteristics of venture businesses, and its effect on the financial and non-financial performance of venture businesses was verified. Data were collected by conducting a survey among 300 domestic venture businesses. According to the results it can be understood that social legitimacy affects the financial and non-financial performance of venture businesses. In other words, it was found that the acquisition of resources from external investors and governments which is justified by stakeholder and investors, venture business executives and employees' prior experience such as start-up experience, and retention of outstanding talent, etc., developing trust from the market and consumers through high organizational competency and differentiated product provision, have a positive effect on the financial and non-financial performance of venture companies. It can be interpreted that higher survival is possible through running the venture businesses with social legitimacy. In addition, this study is meaningful in that it presents a new standard for survival through measuring the relationship of the influence on substantial performance of venture businesses by expanding the existing sociological research to business management research.

• The Journal of the Korea Contents Association
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• v.21 no.10
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• pp.378-387
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• 2021

This study aims to confirm the effect of government support on the capability of socially disadvantaged enterprises (SDBs) and to explain the opportunistic behavior of SDBs to acquire more external resources such as government support. By dividing government support into policies and procedures, the difference in influence on corporate ability is analyzed by clarifying government support, and the impact of corporate capability on opportunistic behavior is analyzed using the structural equation (SEM) to provide government support The purpose of this study is to present the policy direction, the necessity of procedural development of government support, and the preceding factors to avoid opportunistic behavior. As a result of analyzing 261 questionnaires targeting SDB executives and employees, the relationship between government support policy and corporate ability was rejected. It was found that the government support procedure had a positive (+) effect on corporate ability, and that corporate ability had a negative (-) effect on opportunistic behavior. The implication is that, among the two components of government support, only the government support procedure was found to be significant. There should be publicity and in-depth consideration of government support policies.

• Journal of the Korea Convergence Society
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• v.12 no.8
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• pp.245-256
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• 2021

The Fourth Industrial Revolution brought the quantitative value of data across the industry and entered the era of 'Big Data'. This is due to both the rapid development of information & communication technology and the diversity & complexity of customer purchasing tendencies. An enterprise's core competence in the Big Data Era is to analyze and utilize the data to make strategic decisions for enterprise. However, most of traditional studies on Big Data have focused on technical issues and future potential values. In addition, these studies lacked interest in managing the quality and utilization levels of internal & external customer Big Data held by the entity. To overcome these shortages, this study attempted to derive influential factors by recognizing the quality management information systems and quality management of the internal & external Big Data. First of all, we conducted a survey of 204 executives & employees to determine whether Big Data quality management, Big Data utilization, and level management have a significant impact on corporate work efficiency & corporate management performance. For the study for this purpose, hypotheses were established, and their verifications were carried out. As a result of these studies, we found that the reasons that significantly affect corporate management performance are support from the management class, individual innovation, changes in the management environment, Big Data quality utilization metrics, and Big Data governance system.