• Electronics and Telecommunications Trends
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• v.16 no.2 s.68
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• pp.73-84
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• 2001

기업용 데이터 서비스는 이제 음성, 화상, 데이터의 통합 패러다임과 전자상거래 등의 상거래 패러다임의 변화에 따라 기업의 주요 자산으로 인식되고 있다. 즉, 얼마나 기업망을 효율적으로 구성, 이용하고 또한 이를 생산 요소로 활용하느냐에 따라 기업의 생산성뿐만 아니라 수익성에도 커다란 영향을 미친다. 따라서 많은 기업 이용자들은 그들의 미래 데이터망에 대한 이전(Migration)에 신중을 기할 수밖에 없으며 이제 단순한 비용효율화 방향의 대체 서비스 모색이 아닌 기업 가치사슬상의 핵심 요소로 인식의 변화가 일고 있다. 이에 데이터 서비스 제공사업자들은 그들의 요구에 부응하는 미래 데이터 하부구조 투자와 서비스 개발을 서두르고 있으며, 이용자들의 자연스러운 Migration Path를 전략적으로 구성하고 있다. 본 고는 이용자들의 Migration 개념 변화를 고찰하고 미국 3대 사업자들의 전용회선, 프레임릴레이, ATM 서비스를 대상으로 Migration 전략을 유형화하여 비교 분석한다. 또한 이러한 분석을 통하여 국내 사업자들을 위한 전략적 시사점을 제시한다.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.15 no.11
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• pp.6746-6755
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• 2014

This study examined the effect of long-term care utilization on the health care utilization of Medicaid elderly. The subjects were 5,834 long-term care insurance with the level 1 Medicaid elders, who received either service or non-service. This study examined the impact of long-term care service on the probability of health care utilization and the costs of health care utilization. The total medical cost and inpatient day between 2009-2007 were significant factors affecting long-term care utilization (${\beta}=.29$, p< .001, ${\beta}=.33$, p< .001 ) and this variable explained 22.6% of the total medical cost and 22.4% of the inpatient day. The results showed that non-service in long-term care was associated with an increase in health care utilization. The current long-term care insurance system should place higher priority and more resource allocation on long-term care utilization to increase the efficiency of the insurance system.

• Journal of Korean Library and Information Science Society
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• v.48 no.4
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• pp.153-179
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• 2017

The purpose of this article is to discuss about both historical progress and current situation of user instruction in Korean academic libraries. Emphasis was on identifying and analyzing the special features and limitations of user instruction from the viewpoints of library users as well as those of librarians. To the end, data were collected from three methods: the first tool was such major statistical sources as 'KERIS university library statistics system' and 'Research Reports' by the Korean Private University Library Association. The second was from the results of surveys and interviews with librarians from 20 university libraries. And the third was from the results of surveys with library users in two sample university libraries.

• Journal of Korean Library and Information Science Society
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• v.33 no.1
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• pp.121-141
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• 2002

In this paper, I presented that transformation of library from the collection management to knowledge contents management along with paradigm shift under the web-based multimedia information environment is required. Effective web contents management call maximize users'satisfaction with personal customizing services for library users. Especially, contents customizing service using the metabrowsing service contributes to maximize the user'satisfaction by supplying core contents that the user seeks. In this paper, I studied the scheme of knowledge contents management to increase of user'satisfaction, concentrating on the management factors of web-based multimedia knowledge contents and service strategy.

• Journal of the Korean Society for Library and Information Science
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• v.36 no.3
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• pp.93-113
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• 2002

The Study focused on the four areas First, the Study examined the changing identity of the LIS Professionals, and change in LIS curricula. Second, the study addressed the transition from the traditional library to the virtual model. Third, the study asked how the traditional technical service of LIS professionals is changing to user-centered service. Finally, the study viewed the skills and the roles of the LIS professionals.

• Journal of Korean Library and Information Science Society
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• v.52 no.2
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• pp.303-330
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• 2021

The coronavirus infection-19 (hereinafter referred to as Corona 19) that occurred last year has not been ended until now. There have also been major changes in the library environment. This study focuses on changes in the library environment due to prolonged infectious diseases. In addition, it aims to derive implications for library services in the New Normal era by analyzing changes in user needs over time. For this purpose, we have comprehensively summarized the response activities of libraries due to the spread of Corona 19 in 2020, and analyzed changes in user needs that appeared on social media. Key terms were selected by collecting 496,741 tweets related to libraries in 2019 and 2020, and analysis by year and period by operation type was conducted. Through the analysis, the needs of library users in 2020 were classified into four issues, and the implications for each issue were derived.

• Journal of Korean Library and Information Science Society
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• v.48 no.1
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• pp.319-344
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• 2017

As the social environment changes, the public library's services for older persons need to be improved from a new perspective. Therefore, this study analyzed the relationships among user satisfaction of major services, overall service satisfaction, service quality components (i.e., service affection, information control, and library as place), and re-use intention according to demographic characteristics by evaluating the public library's services for older persons with applying LibQUAL+ and surveying the user satisfaction. This study proposed to provide appropriate information and service according to the changes of the elderly user environment, develop the library collection according to the diversified information needs by older users, and allocate personnel who could offer a service to older people.

• Proceedings of the Safety Management and Science Conference
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• 2011.11a
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• pp.481-489
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• 2011

디지털 기술의 급속한 발전으로 시간과 공간의 제약이 없는 인프라 환경이 구현되면서 더욱 더 유연하고 빠른 적응성에 대한 요구가 정치, 경제, 문화 전반에 확산됨에 따라 IT 기술을 통해서 이러한 요구를 충족시킬 수 있는 서비스로 대두되고 있는 것이 바로 클라우드 서비스이다. 이러한 클라우드 서비스 시대의 개막은 관련 기업뿐만 아니라 공공기관, 개인에 이르기까지 모든 영역의 서비스 이용자들의 삶에도 큰 변화를 가져올 것이다. 그러나 클라우드 서비스에 대한 기존의 논의는 주로 사업자의 입장에서 클라우드 비즈니스 모델의 발굴, 수익 모델의 발굴, 클라우드 기술 발전에 따른 전망 등에 초점을 맞추어져 왔다. 따라서 정작 클라우드 서비스 이용자는 상대적으로 낮은 관심을 받아온 것이 사실이다. 이는 새로운 기술에 비즈니스 모델이 등장하면 반복되던 현상이 클라우드 서비스 분야에서도 반복되고 있는 것으로도 볼 수 있다. 본 논문에서는 클라우드 서비스중 SaaS 서비스의 이용자 측면에서 서비스 이용행태를 분석하고 이를 기반으로 향후 SaaS 서비스의 전망에 대하여 논의하고자 한다. 이를 위해 SaaS 서비스 이용자를 현재 서비스를 이용하고 있는 이용자군과 현재에는 SaaS 서비스를 이용하지는 않지만 향후에는 서비스를 이용할 의도를 가지고 있는 잠재이용자군로 구분하여 설문조사를 수행한 설문결과를 토대로 이용자의 이용행태를 분석하고 향후 SaaS 서비스 전망을 기술하기로 한다.

• The Journal of the Korea Contents Association
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• v.14 no.11
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• pp.732-742
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• 2014

The provision of welfare services to the disabled in Korea are still insufficient to meet the demand and the delivery system of the service is organized largely from the viewpoint of the suppliers. In order to guarantee the user right to choice, the shift of the policy paradigm supporting autonomy, self-directedness and the right to control of the users appears to be important. The present study explores the theoretical discussion in the field of the welfare of the disabled about user involvement. Then it investigates the German case of 'personal budgets' aimed to strengthen the user involvement and draws some policy implications for Korea. The study confirms that the introduction of 'personal budgets' aimed to realization of the self-determination of the disabled has contributed for the reinforcement of user involvement in welfare policies for the disabled. This new policy program 'personal budgets' based on the idea of the realization of the right to self-determination appears to transform the general nature of the welfare system for the disabled in Germany by transforming the payment methods.

• Journal of Korea Game Society
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• v.10 no.6
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• pp.67-78
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• 2010

Game is the cultural product, which gives users high authority in usage process with its high interactivity. This study is about the user innovation based on customer empowerment, and the possibilities to change the game itself applying high activity of the game. Especially, game modification, which users transform the original game, is an example that the interactivity and changeability of game are maximized. However, these elements were not considered when constructing frameworks to investigate the competition and strategy in game industry. Therefore, this study is based on the customer empowerments of the game modification. Moreover, this study proposes the newly reorganized strategic group map in game industry, which is based on game user innovation and user evaluation.