• Title/Summary/Keyword: 의사결정품질

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A Study on the Influence of Enterpriser Job Stress on Decision Quality through Corporate Network and Absorption Capacity (경영자의 직무스트레스가 기업네트워크와 흡수역량을 통해 의사결정품질에 미치는 영향에 관한 연구)

  • Byun, Hee-Ji;Seo, Young-Wook
    • Journal of Digital Convergence
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    • v.18 no.9
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    • pp.159-167
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    • 2020
  • This study was intended to examine how the job stress of enterpriser affects decision quality when they make rational decision making, and to empirical analysis on whether decision quality can be enhanced through corporate network and absorption capacity. For this purpose, 356 survey data were collected from small business enterpriser and analyzed using SPSS v.25 and AMOS v.24. Studies have shown that among job stress, challenging stress has positive(+) influence on decision quality, disturbing stress has negative(-) influence on decision quality, and both corporate network and absorption capacity have positive(+) influence on decision quality. In addition, challenge stress and hindrance stress have been shown to have a positive(+) influence on decision quality through corporate network and absorption capacity. These findings confirmed that the challenge factors of job stress had a positive effect on decision quality, and confirmed that the corporate network and absorption capacity were important factors in enhancing decision-making products. As such, conclusions were discussed and implications and directions for follow-up studies were presented.

말콤볼드리지 모델에 근거한 경영진의 의사결정 패턴 분석

  • Sin, Wan-Seon;Yu, Jin-Seong
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2006.11a
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    • pp.119-123
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    • 2006
  • 본 연구는 말콤볼드리지(ME) 모델에 근거하여 경영진의 의사결정을 분석하는 것이다. 경영진의 회의록 분석을 통해서 경영방향을 분석하는 방법과 결과 활용을 논한다. 데이터마이닝의 기법인 의사결정나무를 이용하여 의사결정의 패턴을 찾는 방법도 소개한다.

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Effects of service quality to service satisfaction and decision making in elderly care facility (노인요양시설의 서비스품질이 서비스만족과 의사결정에 미치는 영향)

  • Kim, In;Shin, Hakgene
    • 한국노년학
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    • v.29 no.2
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    • pp.579-591
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    • 2009
  • The purpose of this study is what are the factors affecting decision making for selection of social welfare facility, esp., elderly care facility. The resident's selection for social welfare facility are relatively new terms in the Korean social work. To explore the factors, we employed an empirical study. The collected data was analyzed by using SEM(Structural equation modeling). As the results, the standardized regression coefficient of the hypothesis that the service quality will affect the service satisfaction is equal to 0.555(t=6.723, p<0.01) and the coefficient that the service satisfaction will affect the decision making is equal to 0.766. The absolute fitness of the SEM model shows χ2 = 580.151(d.f.=317, p-value=0.000) and RMSEA=0.063, so that the model is absolutely fit. Since CFI=0.915, the model is comparatively fit. Conclusively speaking, the hypothesis that service quality affects to service satisfaction was supported. The hypothesis that service satisfaction affects to decision making was also supported. By accounting for the results of the analysis, this study verified the service quality leading to service satisfaction is an important factor for resident to select a residential facility.

A Study on Data Integration in a Warehouse Environment (웨어하우스 환경하에서 데이터 통합에 관한 연구)

  • Lee, Hyun-Chang
    • Proceedings of the Korea Information Processing Society Conference
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    • 2003.05c
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    • pp.1643-1646
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    • 2003
  • 데이터 웨어하우스 시스템은 사용자에게 다양하고 고품질의 정보 서비스를 제공하며, 의사 결정을 지언하는데 빠른 질의 처리 요구에 적합한 시스템이다. 고품질의 정보 서비스를 제공하기 위해서는 축적된 많은 정보가 요구되며, 이들 데이터들에 대한 분석을 수행함으로써 경영자의 의사 결정에 최적의 정보를 추출하여 제공해주는 시스템이다. 이러한 의사 결정을 위한 기존의 관계형 데이터베이스 환경하에서는 많은 시간적인 낭비 요소가 존재한다. 이에 본 논문에서는 데이터 통합을 보다 향상시킬 수 있는 전략을 제시하고 기존에 알려진 방법들과 이에 대한 비친 분석을 통하여 향상된 곁과에 대해 살펴본다.

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A Study on the Effects of Marketing Channel in Consumer Decision-making Process (소비자 구매행동 단계별 유통점의 영향력에 관한 연구)

  • 신경석;김용우;양형근;박성용
    • Asia Marketing Journal
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    • v.4 no.2
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    • pp.79-103
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    • 2002
  • 기존의 유통연구는 주로 유통점 위주의 관점에서 이루어진 것들이 대부분으로 소비자의 구매의사결정과정 속에서 유통점들이 어떠한 상대적 지위와 역할을 담당하고 있는가를 규명하기 위한 실증적인 연구는 충분하지 않았다고 할 수 있다. 본 연구는 서로 다른 특성들을 갖고 있는 유통점들이 소비자 구매의사결정과정 내에서도 서로 다론 위치와 역할을 차지하고 있다는 입장에서 출발하였다. 즉, 소비자들이 자신의 구매의사결정단계마다 각 유통점들을 서로 다른 지위와 역할을 하는 것으로 지각한다는 것이다. 실증연구 결과, 가전제품 유통점의 경우 실제로 소비자들의 구매의사결정과정이라는 지각 속에 각 유통점들의 상대적인 위치와 역할의 유의한 차이가 나타났다. 또한 각 유통점별로 지각위험의 일종인 점포장애(store barriers)가 다르게 나타났고, 점포장애가 점포선호도, 방문빈도, 구매빈도와 일정부분 상관관계가 있는 것으로 나타나 유통점으로서는 해당 점포장애를 줄이는 대책이 필요할 것이다. 한편 상표고려군(개수)에 있어서는 구매의사결정의 첫단계인 문제인식단계와 최종구매단계 사이에 차이가 없어 제조업체로서는 가전제품의 문제인식단계의 유통점에 제품을 유통시켜 소비자들의 상표고려군에 자사의 상표를 포함시키는 것이 중요하다는 시사점을 발견할 수 있었다.

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A study on the Effect of Organizational Justice and Information System Quality of SMEs on Decision Quality through Absorption Capacity (중소기업 조직공정성과 정보시스템 품질이 흡수역량을 통하여 의사결정의 질에 미치는 영향 연구)

  • Kim, Sung Hyo;Seo, Young Wook
    • The Journal of the Korea Contents Association
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    • v.21 no.8
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    • pp.163-176
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    • 2021
  • This study tries to examine the impact relationship between the organizational justice perceived by the employees and the information system quality on the decision quality through absorption capabilities in order to find the factors that influences the corporate decision making in the rapidly changing market environment. With regards to this, 239 copies of survey data were collected subjecting the employees of the SMEs, and the hypothesis of this study was verified using SPSS 22.0 and PLS 3.0. As the result of the study, the organizational justice and information system quality has individually shown a positive (+) effect on the absorption capability, and the absorption capability has shown positive (+) effect on the decision quality. Through this study, a theological foundation for the organizational justice and information system quality was prepared as a prerequisite for the absorption capacity, and this study targets to suggest a theological and practical implications which secures the competitiveness by increasing the decision quality of the SMEs through comprehensive analysis of the organizational justice and information system quality which motivates the human resource. Future study requires additional research regarding the information system quality and finds various studies on the performance part due to necesssary decision quality.

Decision making factors of IT Outsourcing in Public sector : A Delphi Mehod (공공부문 IT 아웃소싱 의사결정 요인 도출 : 델파이 방법)

  • Yoon, Sung-Chul;Lee, Seul
    • 한국IT서비스학회:학술대회논문집
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    • 2003.05a
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    • pp.171-179
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    • 2003
  • 기업들은 IT 아웃소싱을 통하여 급속한 IT의 변화에 대하여 신속히 적응하고, IT 구축 및 운영 비용을 효율적으로 절감하고 있으며, 특히 IT의 전략적 가치가 주요해짐에 따라 아웃소싱을 통하여 서비스 품질을 향상시키고, 핵심역량에 집중하고자 노력하고 있다. 공기업에서도 최근의 정부의 민간위탁에 대한 적극적인 제도 지원에 의해 IT 아웃소싱이 활성화되고 있으나, 이에 따른 의사결정을 위해서는 민간 부문과는 다른 요인들이 고려되어야 한다. 지금까지 많은 연구가 주로 위험요인, 조직요인, 도입목적 등의 단편적인 요인들을 제시하는 수준이었기 때문에 실질적인 의사 결정에 있어서는 활용성이 부족하므로, 본 연구에서는 실질적인 의사결정을 지원할수 있도록, 기존 연구들을 바탕으로 IT 아웃소싱 의사 결정의 전범위에 걸친 체계적인 의사결정 모형을 제시하고, 각 의사결정단계에서 우선적으로 고려해야 하는 요인들을 구체적으로 나타내고자, IT 아웃소싱의 의사결정 영역을 네가지로 분류하고, 고려해야 할 55개의 요인들을 문헌연구들을 통하여 도출하였다. 그리고, 11명의 전문가 집단을 구성하여 각 의사결정 영역별로 주요한 요인들을 도출하였다. 또한, 공기업 M사 사례를 통하여 IT 아웃소싱 의사결정 프로세스의 실례를 보여줌으로써 향후 활용방안을 제시하고 있다.

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Determinants of Foreign Customer's Loyalty to Korean Medical Institutions (외국인의 국내의료기관에 대한 고객충성도 영향요인)

  • Kim, Min-Sook;Bang, Ho-Yeol
    • International Commerce and Information Review
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    • v.17 no.2
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    • pp.95-120
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    • 2015
  • Under the stiff competition in the health care industry, the long run survival of medical institution depends on building up customer loyalty. The purpose of this study is to figure out the influencing factors on customer loyalty. This new model is based on Bettman(1979)'s customer purchasing decision making process(awareness-interest-final decision). The key characteristics of this model reflects the psychological change of customer purchasing decision The influencing factor at each purchasing stage must need to be identified because the inner decision making process is generally carried out by multistage. In this respect, this study shows the brand awareness of hospital plays an important role at the first stage. In a second stage, the servciescape and service quality of hospital must be considered. Finally, customer's perceived value is adopted. By using a sample of 116 Chinese tourists, this study empirically examines the influencing factors of customer loyalty. The results that the brand awareness and perceived value have a positive effect on customer loyalty.

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Automatic Test case Generation Mechanism from the Decision Table of Requirement Specification Techniques based on Metamodel (메타모델 기반 요구사항 명세 기법인 의사 결정표를 통한 자동 테스트 케이스 생성 메커니즘)

  • Hyun Seung Son
    • Journal of Advanced Navigation Technology
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    • v.27 no.2
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    • pp.228-234
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    • 2023
  • As the increasing demand for high-quality software, there is huge requiring for quality certification of international standards, industrial functional safety (IEC 61508), automotive (ISO 26262), embedded software guidelines for weapon systems, etc., in the industry. Software companies are very difficult to systematically acquire the quality certification in terms of cost and manpower of Startup, venture small-sized companies. For their companies one test case automatic generation is considered as a core technique to evaluate or improve software quality. This paper proposes a test case automatic generation method based on the design decision table for system and software design verification. We apply the proposed method with OMG's standard techniques of metamodel and model transformation for automatically generating test cases. To do this, we design the metamodels of design decision table (Model) and test case document (Text) and define model transformation to automatically generate test cases, which will expect to easily work MC/DC coverage.

A Study on Effects of Customer Satisfaction and Transaction Characteristics on Customers Relationship-Orientation (관계지향성에 대한 고객만족과 거래성향의 영향에 관한 연구)

  • 권준희;오세조;박진용
    • Journal of Distribution Research
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    • v.5 no.2
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    • pp.69-90
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    • 2001
  • This study is to confirm how customers relationship-orientation toward the focal company has been constructed by what factors. The major factors are including the level of customer satisfaction and four components of transaction-characteristics like efficiency of decision making, inertia of decision making, information-seeking in store, and perceived risk. For testing of the hypotheses, customer survey has been conducted at four department stores and three discount stores in the Bundang Area. The sample size is 494. The result of the survey has indicated that customers relationship-orientation is influenced by customer satisfaction, efficiency of decision making, and inertia of decision making, but not by information-seeking in store and perceived risk. Further research has been needed for solving these conflicting results.

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