• The Journal of Bigdata
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• v.2 no.1
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• pp.27-39
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• 2017

The importance of online communication is getting increased by the rapid growth of smartphone supply and Social Network Service (SNS) use. Catching up with the trend, firms are actively use SNS to improve brand image, promote products, and communicate with customer. On the one hand, SNS is the channel for firms' marketing activities, but on the other, it is also the channel where the events related to the firms propagate in real time. Firms are led to unexpected state of crisis, when events are quickly spread out on SNS. Then firms are assessed their image by the way they deal with the state of crisis. This paper proposes to figure out user response on SNS according to each crisis response strategies by analyzing event-related twitter data when crisis situations of firms arise. We classify crisis response strategies into response attitude, defensive and accommodative response, and response speed, fast and slow response. This paper suggests optimal crisis response strategy to firms regarding state of crisis propagated on SNS.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2015.10a
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• pp.187-189
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• 2015

해양사고를 야기하는 위기(risk) 또는 해저드(hazard)는 세계 경제 및 물류, 기상환경, 금융, 선종개발, 기술개발 등 다양한 요소에 의해서 수시로 변한다. 변한 위기에 대해서 사전에 대응방안을 수립하지 못한 경우 대규모 해양사고로 연계될 가능성이 크다. 그 이유는 대응방안을 사전에 고려하지 못했거나 준비하지 못한 해양사고는 사전대응책이 마련된 사고와 비교하여 대응하는 방법과 대응속도 등이 다르기 때문이다. 본 연구에서는 현재까지 새로 창출된 다양한 위기를 각종 보고서, 논문 등을 통해서 식별하고 분류하여 현재까지 식별하지 못한 위기를 구분하고, 식별하였더라도 새로운 사고를 유발한 위기를 식별하여 사전에 예방책을 강구하는 것이 목적이다. 연구 대상이 방대하기 때문에 본 연구에서는 일단, 알리안츠 보험회사 자료에서 획득한 위기분석 결과를 토대로 위기를 식별하고, 이에 대한 시나리오를 전개하였다. 이를 통해서 추후 연구방법을 검토하고자 한다.

• The Science & Technology
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• v.30 no.5 s.336
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• pp.24-25
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• 1997

사회적으로 커다란 사건이 발생할 때마다 위기관리가 필요하다느니, 위기대응능력이 부족하다느니 하는 얘기를 자주 듣게 된다. 그러나 위기관리라고 하는 것을 올바로 이해하고 그것을 정착시켜 나가고자 하는 노력은 그다지 찾아 볼 수 없다. 왜냐하면 위기관리를 그다지 발생할 것 같지 않은 어떤 특별한 사건에 대해 어떤 특별한 방법에 의해 대처해야 하는 것으로 생각하기 때문이다. 위기관리는 결코 특별한 상황에 대처하기 위한 특별한 관리가 아니다. 위기를 유발시키는 사건과 그에 따른 상황은 우리의 일상 속에 존재하고 있기 때문이다.

• The Journal of the Korea Contents Association
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• v.13 no.9
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• pp.382-391
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• 2013

Crisis management is one of the most important tasks of any business as business environments have been dramatically changed. In a sense the ability to manage crisis effectively is connected to the survival of any organization, whether it be a nation or company. In case of a company, the ability depends on CEO's leadership styles. Though some research have internationally investigated the relationship between crisis management and CEO's leadership styles, few research has dealt with the issue. The purpose of this study was to investigate the role of CEO's leadership styles in the perception of the importance of corporate crisis management and the level of crisis management. A self-administered questionnaire was distributed to CEOs of various types of business and a total of 259 questionnaires were collected from them. But only 201 questionnaires were used for testing hypotheses after getting rid of incomplete ones. The result showed that CEO's leadership styles have different roles in the issues raised in this study. Implications and further research suggestions were discussed.

• Journal of the Economic Geographical Society of Korea
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• v.22 no.3
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• pp.291-303
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• 2019

This study analyzed the changes in the industrial environment surrounding the Gumi region and the status of the industrial crisis in the Gumi area amid such changes. The Gumi region is experiencing a more turbulent period than ever in the environment changes at the international, national and local levels, such as the transition to the Fourth Industrial Revolution, the weakening of the competitiveness of key industries including mobile devices and displays, and the moving-out of core companies such as Samsung and LG Group. Accordingly, efforts have been made to diversify the industrial structure by fostering industry of automobile parts, high-tech medical devices and carbon materials to cope with and adapt to environmental changes at the regional level. However, the Gumi region is still locked in to the mono-cultural, large enterprise-dependent industrial structure centering on the mobile and display sectors, failing to overcome the regional industrial crisis and stagnating the overall local economy. The relocation of large companies began to increase in the 2010s, reducing the protection of large corporations against environmental changes at the corporate level. As a result, the crisis factors of small and mediumsized enterprises are gradually expanding to the national and international scale and working more complexly, which is beyond the level they can afford. So it is highly likely that the current industrial crisis will deepen. Therefore, it is necessary to strengthen the resilience to adapt to changes in the environment when it comes to overcoming the industrial crisis in Gumi region. To this end, it is necessary to improve innovation capabilities and diversify businesses based on convergence and complex technologies at the enterprise level, and to be selected as a special crisis response area aimed at creating an innovative ecosystem through autonomous resonance of companies and industries at the local level.

• Journal of the Korean association of regional geographers
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• v.7 no.4
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• pp.120-145
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• 2001

Environmental risk is one of major risks in contemporary society which is often conceptualized in terms of 'risk society'. The crisis which retains such environmental risk can be characterized by 'technical hazards', rather than natural hazards in traditional societies, because of potentiality of technical control over its generation and managing process. Environmental crisis tends to be recurred due to certain limitations of response of both government and civil society. Moreover, it can be argued that generation of environmental crisis and limitations of its managing process are inherent in problematic structures in contemporary society, especially in its 4 basic elements and their characters; that is, capitalist market economy which promotes increasing profits and decreasing cost; bureaucratic representative politics which has brought about concentration of power and evasion of responsibility, instrumental science and technology which leads to blind belief on scientific knowledge and its uncertainty; and finally individualistic way of life with exclusive and passive response to crisis. This paper aims to consider the generation and managing process of environmental crisis in terms of these 4 basic elements, with comparative studies on empirical cases of the water crisis by Phenol pollution in Taegu in 1991 and the water crisis by parasites contamination in Sydney in 1998.

• Korean journal of communication and information
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• v.22
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• pp.7-38
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• 2003

This study is primarily concerned with the discussion about the crisis of Korean Public Service Broadcasting within the context of changing media environment. The study firstly attempts to explain the causes of current problems of Public Service Broadcasting in general, and categorizes the patterns of Western countries' reactions to cope with the problems. Secondly, the present study deals with the case of Korean Public Service Broadcasting. This paper argues that Korean Public Service Broadcasters have adopted four salient strategies: 1) They have tried to achieve high program ratings based on non-distinctive programming; 2) They have preferred the commercial advertising revenues as the primary financial resource; 3) They have attempted to expand their social power while exploiting their program contents; 4) Finally, they have tried to be a sole player in the decision making process, independent from all the other social forces such as the state, capital, and the civil organizations. This study suggests that four strategies should be reconsidered because those are far from the original ideas of Public Service Broadcasting.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2012.10a
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• pp.197-199
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• 2012

크루즈관광산업은 국제적 금융위기에도 불구하고 지속적 성장세를 유지하고 있으며 국제 크루즈선사들의 아시아 진출에 따라 동북아 크루즈관광산업은 최근 급속도로 성장하고 있다. 한편, 국내 크루즈산업은 크루즈항만을 중심으로 하는 수용태세가 미흡하며 국적 크루즈선사의 육성도 중국, 일본에 비하여 부족한 실정이다. 이 연구에서는 동북아 크루즈시장의 성장에 대응하기 위한 중장기 정책방향의 수립과 더불어 크루즈항만의 활성화전략 및 정책적 개선방안을 제시하였다.

• Korean Security Journal
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• no.10
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• pp.103-125
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• 2005

Hazard are defined here as threat to life, well-being, material goods and environmental from the extremes of natural processes or technology. The challenges of natural and technology in increasing the exposure of people and property to risk pose a dilemma for any government seeking the fullest protection for its people and their property. As society progresses and as technology improves and becomes ever more intricate and far reaching, the human species is confronted with increasingly diverse and numerous catastrophic events. Not so infrequently, unfortunately, the impact of either a man-made or natural disaster is compounded by the fact that policy makers have neither prepared themselves or the public to respond appropriately to a disaster once the tragedy has struck. Many concerns have been raised for importance of emergency management after 1990's numerous urban disasters in Korea. Emergency management is the discipline and profession of applying science, technology, planning, and management to deal with extreme events that can injure or kill large numbers of people, cause extensive damage to property, and disrupt community life. When the primary function of private security is to protect lives and property of clients, emergency management should be included in the security service and many countermeasures should be carried out for that purpose. The purpose of this study is to establish ways and means needed to improve the private security emergency management system in Korea. This study is spilt into four chapters. Chapter I is the introduction part. Chapter II introduces the reader to a private security and emergency management theory, and Chapter III deals with the establishment of an effective emergency management system in Korea private security, Chapter IV is a conclusion. Policy makers and private security industry employers in Korea has not concerned with the importance of training and education by lack of recognition and has been passive about qualified guards. And the authorities supervising and the administrating the guards has not recognized the importance of private security and has neglected the training of the guards. In theses contexts, private security should develop and maintain a educational program of emergency management to meet their responsibilities to provide the protection and safety of the clients. Today's modern corporate security director, is, first of all, a competent, well-rounded business executive and, second, a 'service expert'. And, emergency management personnel in private security industry need continuous training.

• Journal of the Economic Geographical Society of Korea
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• v.25 no.3
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• pp.299-319
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• 2022

Since 2010, there have been phenomena that the recession of key industries has spreaded into a regional crisis, affecting the overall regional economy in Korea. The purpose of this study is to analyze how the regional industrial structure and manufacturing competitiveness has been changed in Gunsan, which is in crisis due to the decline of the shipbuilding and automobile industries. As a result, the pace of change in industrial structure of Gunsan has accelerated, and this is because the mass employment released from the key industries has been absorbed into other industries, but there were no manufacturing fields that could replace the recession of the key industries. Among the manufacturing of Gunsan, the degree of specialization of the basic industries has been gradually weakened, and in addtion, the weakening of location competitiveness has brought a negative impact on the growth rate differential of the manufacturing. It is necessary to closely examine changes in characteristics of regional industrial structure for Gusan to find an alternative direction in order to respond to the manufacturing crisis.