• Title/Summary/Keyword: 업무프로세스 모델

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Development of Business Model for Partnership Support Management (PSM) in Private Infrastructure Projects (민간투자사업 파트너쉽지원관리(PSM) 업무모델 개발)

  • Jung, Pyung Ki;Baek, Hyeon Gi;Seo, Jong Won
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.31 no.1D
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    • pp.99-109
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    • 2011
  • In order to maintain construction industry and to improve efficiency, the Korean government legislated private investment system. Private sector takes advantages by adopting CM (Construction Management) project system, however, public sector has relatively less capability and experience than private sector. In this paper, PSM (Partnership Support Management) is addressed in order to actively strengthen the project capabilities for public sector. PSM maintains existing CM project system because it is a concept of expended business model of CM. PSM needed to categorize the private participated project into 5 phases; project development phase, project announcement phase, project evaluation phase, project agreement phase and agreement changing phase. PSM business structure and business process considering stakeholder's interrelationship and participation are suggested in this research. Suggested PSM business model may not only increase a comprehensive understanding of government and project capability, but also may reduce work load and responsibilities for project momentum of private participation in infrastructure.

Process Performance Measurement Model Based on Event for an efficient Decision-Making (효율적인 의사결정을 위한 이벤트 기반의 프로세스 성과측정을 위한 모델)

  • Park, Jae-Won;Choi, Jae-Hyun;Cho, Poong-Youn;Lee, Nam-Yong
    • The KIPS Transactions:PartD
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    • v.17D no.4
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    • pp.259-270
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    • 2010
  • Information systems nowadays are heterogeneous and distributed which integrate the enterprise information by processes. They are also very complex, because they are linked together by processes. It aims to integrate the systems so that these systems work as one system. A process is a framework which contains all of the business activities in an enterprise, and has a lot of information which is needed for measuring performance. A process consists of activities, and an activity contains events which can be considered information sources. In most cases, it is very valuable to determine if a process is meaningful, but it is difficult because of the complexity in measuring performance, and also because finding relationships between business factors and events is not a simple problem. So it would reduce operation cost and allow efficient process execution if I could evaluate the process before it ends. In this paper we propose an event based process measurement model. First, we propose the concept of process performance measurement, and a model for selecting process and activity indexes from the events which are collected from information systems. Second, we propose at methodologies and data schema that can store and manage the selected process indexes, the mapping methods between indexes and events. Finally, we propose a process Performance measurement model using the collected events which gives users a valuable managerial information.

A Study on the Improvement of Public Library Workflow Using Process Innovation (프로세스 이노베이션을 활용한 공공도서관 업무 프로세스 개선에 관한 연구)

  • Noh, Dong-Jo;Kim, Young-Mi;Oh, Dong-Geun
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.28 no.4
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    • pp.393-413
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    • 2017
  • This study will explore the possibility of applying process innovation as a public library for business innovation. In order to do this, the study defines the concept of process innovation through the literature review. According to survey and focus group interviews with librarians working for public libraries, this study will organize work done at libraries into the following categories: acquisition, resource management, user management, user services, programs, volunteer management, marketing, library computerization system, facility management, general affairs and statistical management. In addition, through face-to-face surveys with librarians working for public libraries it is confirmed that there are issues within acquisition, user management, and applied process innovation. In response to these issues a new process has been developed. Using this new approach, book contract procedure and requests for book related work could be improved and optimized. In the user management section, the study analyzes the requirements and subscription procedures for members through a website survey of 30 public libraries in the United States and then provides an improved system through process analysis of the membership process of Korean public libraries. It is expected that the new system will contribute to improvements in user satisfaction as well as improvements in library workflow.

Development of BIM-based Work Process Model in Construction Phase (시공단계의 BIM기반 건설사업관리 업무절차 모델 개발)

  • Yu, Yongsin;Jeong, Jiseong;Jung, Insu;Yoon, Hobin;Lee, Chansik
    • Korean Journal of Construction Engineering and Management
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    • v.14 no.1
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    • pp.133-143
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    • 2013
  • BIM can be utilized variously in construction management(CM) in the respect that it helps to manage comprehensively the construction information and make reliable decisions, but the adoption of BIM is insufficient in the CM area. The purpose of this study is to develop work process models and their guides in order to utilize BIM effectively in CM work at construction stage. This study defined BIM functions as 'BIM converting design', 'Model review', 'Data extraction', 'Automatic estimate', '4D simulation', 'Drawing creation', 'Engineering sector linkage analysis' through literature search, and generated CM works applicable to BIM by analyzing the CM work and process. This study developed BIM-based CM work process models by reconstructing the existing work process in connection with BIM function through an analysis on the relationship between BIM function and CM work, and reconstructing the role of each project participants. In order to improve the usefulness of the developed models, guides that described the BIM works of project participants were prepared through interviews and case studies. To validate the utilization of the models, a comparative analysis on the BIM process of precedent studies was also made and a survey was conducted on experts. This study can contribute to increasing the utilization of BIM in the CM area and can be helpful for CM companies to develop an in-house BIM guide. In the future, it will be necessary to make an assessment on the models from a business perspective through case applications and constantly update BIM-based CM work process model in consideration of the expansion of CM work due to the application of BIM.

Development Term Index for effective ITIL Change Management (효율적인 ITIL 변경관리 프로세스를 위한 개발기간 지표)

  • Ma, Soo-Jung;Kim, Jin-Hyung
    • Proceedings of the Korea Information Processing Society Conference
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    • 2006.11a
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    • pp.499-502
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    • 2006
  • 기업의 IT 환경이 시스템 중심에서 비즈니스 중심으로 바뀌어감에 따라 IT 서비스 관리 프로세스 구축에 대한 가이드를 제공하는 Information Technology Infrastructure Library(ITIL) 모델이 나왔다. ITIL 적용이 가장 큰 목적은 IT 업무 프로세스 개선을 통한 서비스 품질 개선과 서비스 비용 절감이다. 변경관리 IT 환경의 모든 사고 및 변경에 관해 효율적이고 신속한 처리를 위한 표준화된 방법과 절차를 사용하는 ITIL 의 Service Support 의 한 영역이다. 그러나 기존 모델에는 우선순위, 업무범위등 처리절차에 대해 선진사례가 나와있는 반면 일정에 대한 신뢰성이 없다는 문제점이 있다. 따라서 본 논문에서 프로젝트 관리에서의 일정관리 개념을 도입하고 Goal Question Metrics(GQM) 기법을 사용하여 일정관리의 신뢰성을 부여할 수 있는 개발기간 지표를 제안한다. 또한 이러한 지표의 타당성 검증을 위해 S 사의 데이터를 비교 분석한다. 결과적으로 제안하는 지표를 통하여 조직운영의 효율성과 비즈니스에 초점을 맞춘 IT 서비스를 제공할 수 있다.

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Analysis of a Repair Processes Using a Process Mining Tool (프로세스 마이닝 기법을 활용한 고장 수리 프로세스 분석)

  • Choi, Sang Hyun;Han, Kwan Hee;Lim, Gun Hoon
    • The Journal of the Korea Contents Association
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    • v.13 no.4
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    • pp.399-406
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    • 2013
  • Recently, studies about process mining for creating and analyzing business process models from log data have received much attention from BPM (Business Process Management) researchers. Process mining is a kind of method that extracts meaningful information and hidden rules from the event log of enterprise information systems such as ERP and BPM. In this paper, repair processes of electronic devices are analyzed using ProM which is a process mining tool. And based on the analysis of repair processes, the method for finding major failure patterns is proposed by multi-dimensional data analysis beyond simple statistics. By using the proposed method, the reliability of electronic device can be increased by providing the identified failure patterns to design team.

Realization of Solution Based on .NET Optimized in Enterprise Environment (기업 환경에 최적화된 닷넷 기반 솔루션 구현)

  • Wang Jung-Hwe
    • Proceedings of the Korean Information Science Society Conference
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    • 2006.06c
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    • pp.238-240
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    • 2006
  • 현대 기업에서는 다양하고 복잡한 업무 프로세스가 일반화 되어있고, 그에 따라 동일한 작업을 여러 장비 즉, PC, 노트북. PDA등 다양한 장비에서 하기를 원하는 사용자들의 요구가 늘어가는 추세이다. 하지만 대부분의 기업에서도 동일한 업무 프로세스를 유지보수나 재개발 하는데 있어서 많은 시간과 비용이 투자되어온 것이 사실이다. 본 논문에서는 이 같은 문제의 해결방안으로 최근 기술인 닷넷 아키텍처를 기반으로 연구된 자료를 토대로 기업 환경에 맞는 재사용성을 강조한 클래스를 구현하고 기존에 대부분의 기업에서 구현되고 있는 데 이터계층, 비즈니스 계층, 유저인터페이스 접근계층으로 분류되는 3-Tier계층 모델에서 한 단계 진보한 닷넷 아키텍처를 응용한 새로운 기업환견에 맞는 닷넷 솔루션 모델을 제시함으로써 닷넷 슬루션의 성능과 팀 개발 업무에서의 비용과 시간을 개선시킬 수 있다는 것을 증명한다.

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2-Level Business Process Family Model for RFID-enabled Applications (RFID 애플리케이션을 위한 2-레벨 비즈니스 프로세스 패밀리 모델)

  • Moon, Mikyeong
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2009.05a
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    • pp.422-425
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    • 2009
  • RFID (Radio Frequency IDentificaiton)는 태그, 레이블, 카드 등에 저장된 데이터를 무선 주파수를 이용하여 리더에서 자동 인식하는 기술이다. RFID 애플리케이션은 RFID 태그의 실시간 정보를 기반으로 하는 업무 프로세스를 의미하는 것으로, RFID 정보를 이용하기 위해서는 기존의 비즈니스 프로세스가 변형되어져야 한다. RFID 미들웨어로부터 발생하는 저수준의 RFID 이벤트를 다양한 정보 서버들을 참조하여 고수준의 이벤트로 변환시키기 위한 일련의 활동(activity)들을 대부분의 RFID 애플리케이션에서 공통으로 수행하기 때문에 이러한 활동들을 재사용 될 수 있는 핵심자산으로 만들어놓을 필요가 있다. 본 논문에서는 다양한 유형의 RFID 애플리케이션에 재사용될 수 있는 RFID 관련 활동들을 RFID 제네릭 (generic) 활동으로 구분하고 이를 이용하여 2-레벨의 비즈니스 프로세스 패밀리 모델 (Business Process Family Model: BPFM)을 구축하는 방법을 제시한다. 상위 레벨의 RFID 제네릭 액티비티들은 두번에 걸쳐 가변치가 결정될 수 있는 가변점을 가지게 된다. 하위 레벨을 구성하는 도메인 활동들은 그 자체의 가변속성 뿐만 아니라 활동의 흐름에서 나타나는 다양한 형태의 가변요소들을 표현하게 된다. 이러한 2-레벨 BPFM을 이용함으로써 RFID 시스템 도입 시 처리해야 하는 활동들의 개발 양을 현저히 줄일 수 있다.

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Pattern-based Analysis of Ubiquitous Process Design Based on Active Rules (능동형 규칙 기반 유비쿼터스 프로세스 설계의 워크플로우 패턴 분석)

  • Jung, Jae-Yoon;Park, Jong-Hun
    • The Journal of Society for e-Business Studies
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    • v.14 no.1
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    • pp.35-56
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    • 2009
  • Many process modeling techniques, such as Petri-net, UML Activity Diagram, and EPC, are used to design process models. In this paper, we analyze ubiquitous process design based on workflow patterns. In particular, we focus on process design using active rules that have the form of Event-Condition-Action, and deal with the WS-ECA language, which was devised for ubiquitous web services coordination. We first check whether workflow patterns can be designed with ECA rules, and we then provide WS-ECA representations for ECA rules of the patterns. The contribution of this paper is that ECA rule-based process models were presented based on workflow patterns and they can be a guideline for ubiquitous process modeling.

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