• Title/Summary/Keyword: 업무자신감

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  • The Korea Association of Chronic Disease
    • The Korean Chronic Disease News
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    • no.321
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    • pp.1-18
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    • 2007
  • 도시 보건지소 13개소로 확충/복부비만은 심장의 적/서울시민 10.7% 정신건강 고위험군/질병 '유전자 치료' 가능성 열어/당뇨병 환자 자신감이 최고의 치료/저염섭취로 만성질환 발병률 감소/소아비만 부모 역할 매우 중요/100세 장수노인 인구 급증/존경받는 회사로 '100년 녹십자' 제시/폐암수술 5년 후 생존율 55% 수준/전립선암 조기 발견이 치료비 4배 절감/노인들 아플 때 '자식' 가장 보고 싶다/건강 도시! 행복 도시! 전국 최고 친절한 보건소!/공부해서 하는 사업은 격이 다르다/의약품 허가심사업무 "혁신"/당뇨병 희로애락을 보여주세요/건강투자전략의 이해/만성질환관리의 정책적 추진 방향/

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Improvement of Nurse/Customer Satisfaction through Standard Manual on Telephone Inquiry Response (안과병동 전화문의 응대 매뉴얼 구축을 통한 간호사 및 환자의 만족도 증진)

  • Lee, Hyun Jung;Park, Seung Hye
    • Quality Improvement in Health Care
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    • v.16 no.1
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    • pp.65-76
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    • 2010
  • 문제: 퇴원 환자의 문의 전화가 많아지면서 병동 간호사는 이 문의에 응하는 일로 업무량 과다, 전화 상담에 대한 자신감 저하 및 부담 등을 느끼고 있었다. 부적절한 전화문의 관리는 환자와 간호사 모두에게 시간 소모 및 만족도 저하 등의 부정적인 경험을 남길 수 있다. 목적: 전화문의 응대 매뉴얼 구축 및 활용으로 병동 간호사 및 퇴원 환자의 만족도를 향상시키고자 한다. 의료기관: 서울시 종로구에 소재한 대학병원. 질 향상 활동: 표준화된 전화문의 응대 매뉴얼을 개발하였다. 또한 간호사의 업무 효율성 및 지식 향상을 위해 간호사 대상 매뉴얼을 교육하여 실무에서 활용하기 쉽도록 하였다. 개선효과: 표준화된 전화문의 응대 매뉴얼을 안과 병동 간호사와 전보자 및 신규 간호사 교육에 활용할 수 있었다. 간호사의 전화문의 응대 관련 직무 만족도가 향상되었다. 환자 역시 표준화된 매뉴얼에 따라 일치되고 일관성 있는 정확한 정보를 제공받게 되어 환자의 만족도와 이해도가 증가할 것이다.

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Influence of Leadership Styles on Organizational Commitment and Job Satisfaction (지휘관의 리더십 특성이 조직몰입과 직무만족에 미치는 영향 - 경기도 소방공무원을 중심으로 -)

  • Son, HyoJong;Lee, YoungMi
    • Fire Science and Engineering
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    • v.29 no.6
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    • pp.129-138
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    • 2015
  • This study investigates the influence of transformational and transactional leadership styles of commanders in fire service organizations on organizational commitment and job satisfaction. A survey was conducted with the staffs of four fire stations in Gyeonggi Province. The results show that the charismatic characteristics of transformational leadership and the management by exception of transactional leadership positively influence both organizational commitment and job satisfaction. This indicates that the fire officers can be devoted to their organizations and be satisfied with their jobs when their supervisors give directions with charisma and vision and when they delegate authority to the fire officers except in particular situations.

Interprofessional Patient Safety Education for Undergraduate (보건의료관련 학과 간 환자안전 교육)

  • Ha, Sungmin;Kim, Eun-Jung;Shin, Eunhee
    • Journal of the Korea Convergence Society
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    • v.10 no.2
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    • pp.261-268
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    • 2019
  • In this study, we report the effectiveness of an interprofessional patient safety education in impacting student knowledge, attitudes and self-confidence around interprofessional communication. Thirty third-year students took part in a six weeks education that included a 90 minutes lecture and group discussion. Self-administered questionnaire were used for examining knowledge, attitudes, self-confidence and interviewed about team communication. There was no change in the knowledge(p=>0.05) but the attitude and self-confidence improved significantly after the education(p=<0.05). Students also noted that the importance of collaboration with other occupational groups. The first implementation of the interprofessional patient safety education had a positive effect on student attitudes, self-confidence and interprofessional teamwork.

A Study on the Long-term Work Guidance of Contract Students (Skin Care Major) (계약학과 학생의 장기근속 유도를 위한 방안 (피부미용 전공))

  • Kim, Yun-Jung;Hong, Mi-Sook
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.12
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    • pp.200-211
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    • 2019
  • This study analyzed the factors related to the job satisfaction and turnover rate of students in the skin care contract department, and suggested ways to enhance long-term employee retention. Frequency analysis and multiple regression analysis were performed using the SPSS statistical program and based on the survey data of 260 skin care contract students. The main results were as follows. First, contract students had high job satisfaction because of sufficient in-service training during the internship and also received the authority to perform the job duties of their positions. Second, the regular technical education for the job of contract students gave them confidence in job performance and job confidence, which led to long-term employee retention. Third, contractual students' turnover was reduced by applying compensation such as incentives, awards, and promotion opportunities in accordance with their work performance. Therefore, the results of the study suggest that compensation based on job performance, and the confidence in job performance of skin care contract students, can lead to increased job satisfaction, a reduced turnover rate and better long-term employee retention.

Factors Related to the Mental Health of Community Health Practitioners during the COVID-19 Outbreak in Korea (코로나바이러스감염증-19 발생기간 동안 보건진료전담공무원의 정신건강에 영향을 미치는 요인)

  • Yoon, Nabee;Lee, Hyeonkyeong
    • Journal of Korean Public Health Nursing
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    • v.35 no.1
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    • pp.47-59
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    • 2021
  • Purpose: To assess levels of mental health among community health practitioners during the COVID-19 outbreak in Korea and associations between practitioner mental health and personal and psychosocial factors. Methods: Data were collected from a convenient sample of 275 community health practitioners using an online questionnaire, which included items on mental health (K-WEMWBS), psychosocial factors (COVID-19 sensitivity, COVID-19 self-confidence, social support, perceived stress), and personal characteristics. Collected data were analyzed using the t-test, one-way ANOVA, Scheffe's test, Pearson's correlation coefficients, and multiple linear regression in SPSS 25.0. Results: Mean mental health score was 51.27±8.47. Multiple linear regression revealed that time spent as a community health practitioner, COVID-19 self-confidence, social support, and perceived stress were significantly associated with mental health. Conclusion: The findings of this study suggest that comprehensive intervention with emphases on improving COVID-19 self-confidence, social support, and reducing stress is required to improve community health practitioner mental health. The results also indicate a need for educational programs aimed at improving the mental health of young community health practitioners.

Role of Positive Psychological Capital in Influence of Authentic Leadership on Organizational Citizenship Behavior (진정리더십이 조직시민행동에 미치는 영향에서 긍정심리 자본의 역할)

  • HAN, JEONG HYUN;LEE KYU JIN
    • The Journal of the Convergence on Culture Technology
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    • v.10 no.1
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    • pp.61-69
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    • 2024
  • This Paper is Empirical Analysis of the Relationship between Authentic Leadership and Organizational Citizenship Behavior. It's important for enhancing corporate performance to facilitate positive interactions between leaders and members, and to cultivate a positive psychology for achieving common goals. Members with high positive psychological capital have confidence in performing their tasks, expect successful outcomes, and when problems arise, they adjust their course and persevere. This complex state of adjusting or transcending one's psychology is referred to as positive psychological capital (Luthans & Youssef, 2007). Recognizing this, the study identifies positive psychological capital as a crucial factor in enhancing corporate performance and competitiveness, and chooses it as a mediator in the research.

"동북아 물류중심, 2006년내에 가시화!!"-지금은 물류로드맵의 각론에 집중이 필요한 때

  • 한국물류협회
    • LOGISTICS
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    • v.2 no.2 s.4
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    • pp.12-16
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    • 2004
  • 동북아 경제중심추진위원회는 오는 4월 1일로 출범 1년이 되어간다. 동북아 경제중심의 금융, R&D, 물류 3분야 중 물류분야가 가장 먼저 로드맵이 발표되면서 공격적인 활동에 들어가고 있다. 짧은 시간 내의 활동사항을 보면 기대이상의 결과라 할 수 있다. 그러나 밑그림만 제시된 것이지 구체화되기 위해선 많이 부족하다며, 이 위원장은 휴일도 없이 전국을 돌며 물류 관계자들을 만나고 있다. 동북아 물류중심 로드맵을 홍보하고, 설득하는 한편, 기업 경영인으로서 회사업무에도 적극적으로 활동하고 있다. 이재희 위원장은 유니레버 코리아 회장을 겸임하고 있다. 그가 이 회사에 1999년 처음 취임할 당시 유니레버 코리아는 존폐의 기로에 있었지만, 이 위원장 특유의 ‘할 수 있다’는 자신감과 ‘승리정신(The Winning Spirit)'' 의 경영스타일로 오늘의 회사로 이끌었다. 이러한 경영스타일은 동북아 물류중심국가 건설을 위한 활동에도 배어있어 2006년 내에 가시적인 성과를 거두겠다는 목표로 그 누구보다도 열정적으로 활동하고 있다. (사)한국물류협회가 올해로 창립 20주년을 맞이하여 기획인터뷰 그 두 번째로 이재희 동북아 경제중심추진위원회 물류분과위원회 위원장을 만나보았다.

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A Convergence Study on Factors Influencing Burnout in Caregivers (요양보호사의 소진에 미치는 영향요인에 대한 융합연구)

  • Shin, Mi-Jeong;Song, In-Ja
    • Journal of the Korea Convergence Society
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    • v.10 no.9
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    • pp.311-321
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    • 2019
  • A Convergence study was conducted to investigate the factors influencing the burnout in caregivers and to present a strategy for effective program development. The subjects of this study were 185 caregivers who had worked for 6 months in a G city Nursing facility and distributed the self-reported questionnaire in September 2015. Data were analyzed using t-test, one-way ANOVA, $Scheff{\acute{e}}$ test, Pearson's correlation coefficient and Stepwise multiple regression analysis were performed. According to the results, the identified influencing factors were stress of personal role and daily work factors(${\beta}=.307$, p<.001), stress of relationship with supervisors(${\beta}=.186$, p<.021), confidence(${\beta}=.182$, p<.005), passive coping(${\beta}=.140$, p<.035) with burnout in caregivers. The explanatory power($R^2$) by 4 variables was 27.5%. Based on the results of this study, it would be necessary to develop an burnout reduction program that can reduce stress, increase self-confidence, and diversify coping strategies in order to reduce burnout of caregivers.

A Study on the Satisfaction of Clinical Training According to Dental Hygienist Duties (치과위생사 업무에 따른 임상실습 만족도 연구)

  • Park, Il-Soon;Lee, Sun-Hee
    • Journal of dental hygiene science
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    • v.7 no.4
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    • pp.295-302
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    • 2007
  • The purpose of this study is to make formulated examination and analysis about major two factors of dental hygienic students' satisfaction at clinical training, i.e. the contents of clinical training and their duties satisfaction, so that it can provide a basic reference material for more efficient clinical training and education. This study conducted a questionnaire survey for 427 students who were taken via simple random sampling from sophomore and junior dental hygienic students, who already experienced in clinical training courses, at some universities(and colleges) in Metropolitan and province areas. The data collected from this survey were analyzed using SPSS WIN 11.5, in parallel with t-test, one-way ANOVA and ${\chi}^2$(Chi-square) test. It was found that our students didn't feel so much satisfied at clinical training(satisfaction level = 3.34). Overall, they didn't show any significant satisfaction with the contents of training and the experiences in clinical training duties. Our dental hygiene students showed relatively low satisfaction with the contents of clinical training as well as satisfaction at clinical training duties, which ie that current clinical training in dental hygienics still remain at the level of simple assistance for dental treatment.

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