• Proceedings of the Korean Society for Information Management Conference
• /
• 2012.08a
• /
• pp.167-170
• /
• 2012

대학도서관 사서의 업무 만족도와 실제 대학도서관 사서 개개인이 가지고 있는 인식과의 연관성을 현 대학도서관 사서와의 비구조화 심층인터뷰를 통해 도출하였으며, 자기효능감, 사회적인지, 전문성 인지의 세 가지 인지적 요소로 파악하여 업무 만족도 전반에 대한 영향을 살펴보았다.

• Information Systems Review
• /
• v.8 no.1
• /
• pp.203-222
• /
• 2006

The chronic problems of Information System Outsourcing Development Project include frequent changes in the participants and their roles, and the evasion of project participation, which exert unfavorable influence to the outcome of the project. Such problems are due, in large part, to the low level of project participants' satisfaction in the project. However, little is known about the factors that influence project participants' satisfaction in the project development. This research identifies six potential factors such as project commitment, workload, control, communication within the organization, inter-organization communication, and system development methodology based on PMI(Project Management Institute) and empirically examines their efficacy in explaining the level of participants' satisfaction in the IS development projects based on data from 390 participants in 66 projects. The results indicate that the six factors are strong determinants of participants' satisfaction in system development projects. In other words, the level of satisfaction among project participants overall are largely influenced by project commitment and control, communication, project methodology. Especially, the results reveal that the level of satisfaction among participants from the vendor decreased largely by unrealistic project commitment, frequent changes in project planning and unreasonable control rather than by a significant amount of workload. In conclusion, there need to be a rational approach and solution based on the six factors presented in this research in order to increase participation satisfaction level of the project participants and ultimately enhance project outcome.

• Journal of the Korean Society of Radiology
• /
• v.15 no.7
• /
• pp.1031-1040
• /
• 2021

In this study, the actual condition of ultrasound examination was conducted for radiological technologist working across the country. The measuring tool of the study was a questionnaire, and it was targeted to radiological technologist engaged in ultrasound examination at medical institutions located across the country from February 01 to July 31, 2021. In consideration of the COVID-19 situation, 431 questionnaires suitable for research were analyzed using the SPSS/PC Ver 18.0 program using email and SNS in a non-face-to-face manner. The general characteristics of study subjects, ultrasound examination job characteristics, and job satisfaction factors were analyzed using descriptive statistics. As a result of analyzing the job characteristics of radiological technologist who perform ultrasound examination as overall job satisfaction, the overall job satisfaction was 3.30 ± 0.56. The job satisfaction level of radiological technologist performing ultrasound examinations was higher than the average of 3.0 points, indicating a higher job satisfaction level than the average. Since insurance coverage for ultrasound examinations started, many radiological technologists have been very interested in ultrasound examination work. Therefore, the Korean radiological technologists of Association and radiological technolgists engaged in ultrasound examination more attention and effort should be put into strengthening professionalism.

• Journal of dental hygiene science
• /
• v.18 no.6
• /
• pp.374-379
• /
• 2018

This study attempted to identify factors work environment that affect job satisfaction in dental hygienists. This study was conducted between August 29 and September 28, 2017, as part of an in-depth study of the 'Survey on the Working Environment of Clinical Dental Hygienists' of the Korean Dental Hygienists Association. To get the responses, the questionnaire was posted on the website of the Korean Dental Hygienists Association, and of the respondents, 4,663 were selected and analyzed. An independent t-test and one way ANOVA analysis were used to make a comparison of job satisfaction according to the general characteristics, salary, and tasks. Logistic regression analysis was conducted to identify factors affecting job satisfaction. The significance level was 0.05. In regard to salary information, the job satisfaction was found to be high (p<0.001) in cases where the salary was considered appropriate, when incentives were provided, when rewards or vacation expenses were supported, and when overtime and nightly work allowances were paid. In regard to job information, the job satisfaction was found to be high (p<0.001) when the volume of work was considered appropriate, when there were sufficient numbers in the workforce, and when the division of labor among the other personnel was clear. As a factor affecting job satisfaction of dental hygienists, the case of thinking that 'workload is appropriate' was found to be 2.052 times, showing the highest score. Job satisfaction in dental hygienists affects the turnover and has a significant effect on the performance of the organization. Therefore, it is believed, that it is urgent to improve the working environment such as salary and clear division of duties affecting job satisfaction of dental hygienists.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.17 no.6
• /
• pp.449-458
• /
• 2016

The study verified the work capacity (job performance, perception, knowledge) and satisfaction on managing the inventory of operating room nurses working in a more than 700-bed hospital. The purpose of this study was to provide basic data of education for work capacity and satisfaction and quality insurance by analyzing the scores between the three different operating rooms and the correlation between the work capacity and satisfaction by investigating the related factors. This study presented a structured and self-administered questionnaire to 181 nurses who had been working in the operating room more than six months. The mean and standard deviation of the job performance, perception, knowledge, and satisfaction were 4.2(${\pm}0.56$), 3.4(${\pm}0.76$), 3.5(${\pm}0.40$), and 3.4(${\pm}0.55$), respectively. The work capacity and satisfaction of each group did not show a statistically significant difference. The correlations between the job performance and knowledge, knowledge and perception, perception and satisfaction were positive (r=.627, p<0.01), (r=.663, p<0.01) and (r=.485, p<0.01), respectively. Among the factors related to the general characteristics of operating room nurses, only age significantly affected their job performance. This study provides basic data on the maintenance and improvement of their competence and satisfaction by being served as a resource for sustainable human resources management and training, and efficient management of the communication channel between hospitals.

• Korean Security Journal
• /
• no.17
• /
• pp.277-300
• /
• 2008

The effect of satisfaction through job performance competency on management performance is enormous, for private security industry depends upon human resources generally till quite recently and often makes contact with clients. Although high-quality personnel who were taught professional education are held in high repute in private security industry, the studies of job satisfaction and recruit education for private security guards are insufficient. Consequently, this investigation analyzes the effect of recruit education program on job satisfaction searchingly for incumbent facility guards. The effect of recruit education program for facility personnel on job satisfaction is as follows. First of all, the differences of personal characteristics, training characteristics, work environment, job satisfaction are inspected in accordance with sociodemographic characteristics. After then, there is a remarkable contrast. Secondly, the former from among of learning expectation and self efficacy as personal characteristics has a positive effect on job satisfaction statistically. Thirdly, educational facility and contents as training characteristics have a positive effect on job satisfaction statistically. Finally, work environment including supervisor's support and maintenance has a positive effect on job satisfaction statistically.

• Korean Journal of Human Ecology
• /
• v.13 no.6
• /
• pp.917-926
• /
• 2004

This study examines the effects of consumer counseling education on the work performance and work satisfaction of consumer counselors, controlling the effects of other variables. The results of this study is as below: First, approximately 70% of consumer counselors have not had any education pertinent to their work. The level of work performance was highest in listening to customers' complaints, and then consistence of counseling work and explanation for counseling were next. Professionality was the last in order. Second, consumer counseling education did not affect the work performance. Instead, the number of counselors and work experience, along with whether the counselor majored in consumer studies, were more likely to increase the performance. Finally, educating counseling skills did not affect the level of work satisfaction. Instead, the work performance affected the level of work satisfaction. The number of workers and income were positively related with the level of work satisfaction.

• Journal of the Korean BIBLIA Society for library and Information Science
• /
• v.30 no.3
• /
• pp.93-110
• /
• 2019

This study surveyed 129 librarians of public libraries in the northwestern region of Seoul to identify harmful factors under the assumption that the work and environmental factors of them would burden their musculoskeletal system and influence their work satisfaction. The results of this study showed that the musculoskeletal symptoms in the shoulder, one of the general items, were more frequently observed in women than in men. Secondly, the musculoskeletal symptoms in the arms and elbows, one of the working environment characteristics, were most frequently reported when they worked more than one year and less than three years. The musculoskeletal symptoms in the waist were influenced by the operation method; the librarians of public libraries entrusted to the Office of Education or a local government showed symptoms more frequently. The musculoskeletal symptoms in the neck were affected by working hours; librarians working in the day shift showed neck symptoms more frequently than those working in the night shift. Thirdly, when the characteristics of the work environment were examined, the musculoskeletal symptoms in the hands, wrists, and fingers were highly frequent under all characteristics of the work environment, the musculoskeletal symptoms in the waist were highly frequent under all characteristics of the work environment except for work satisfaction, and the musculoskeletal symptoms in the legs and feet were highly frequent according to the proficiency, work intensity, and physical burden. Fourthly, this study evaluated the differences in musculoskeletal symptoms according to the work satisfaction of individuals. The results revealed that the occurrence frequency of musculoskeletal symptoms for all body parts decreased as work satisfaction increased. Therefore, it will be necessary for the main body of public library operation to improve the work and working environments and enhance the work satisfaction of individuals by reducing the physical burden of the librarian of public libraries through adjusting the work intensity in order for the health of the librarian of public libraries.

• The Journal of the Korea Contents Association
• /
• v.10 no.6
• /
• pp.386-403
• /
• 2010

This research studied the impact of the customer orientation and job satisfaction by lowering the desire of the kind for customers and the desire for fulfillment as a result of emotional exhaustion of the consultant who performs emotion labor at the call center. This research sets study model and hypothesis to verify that call center consultant's emotional exhaustion how to effect customer orientation and job satisfaction. We took questionnaires from 157 call center(financial institutes) consultant's in Seoul for the verification of the hypothesis. I show that the consultant's emotional exhaustion had negatively affected the customer orientation and job satisfaction. In this paper proposed the importance that the experience of the consultant's emotional exhaustion who is the main agent of the performance should be minimized by removing ad improving the factors to lower emotion exhaustion through lowering time pressure in the work performance reduce the consultant's emotional exhaustion, granting work autonomy and authority, and active support of relevant departments and the ongoing communication between the managers and consultant This study makes a significant meaning in that it proposed the consultant's emotional exhaustion was negative factor on the customer orientation and job satisfaction factor in operating call center worker.

• The Journal of the Korea Contents Association
• /
• v.11 no.1
• /
• pp.225-235
• /
• 2011

The research on the analysis of relationship between job stress and job satisfaction has been conducted targeting 355 Geriatric Care Helpers who are caring for the elderly people in the geriatric care centers in the area of Busan by the Act of Long-term Care Insurance for the Geriatric. As the method for the analysis t-test was conducted to investigate their job stress, counter-stress experience and effort, and job satisfaction. Also regression analysis was conducted to analyse the factors having effect on the job satisfaction of geriatric care helpers. The results of analysis can be summarized as following. First, job stress of geriatric care helpers at hospitals has shown significant difference from that at geriatric care centers, while job satisfaction of geriatric care helpers at care centers has shown some difference from that at hospitals. Second, measurement experience and effort of job stress was shown to some difference according to each institution. Third, the effect factors on geriatric care helpers were employment type, job stress, stress with patients in the case of hospitals, while those on geriatric care helpers were average wage, employment type, the number of charging patients, job stress, job requirement stress, and stress with patients. However, regardless of the type of employed institution, job satisfaction was shown high in case of full time job, low job stress, and high stress with patients.