• Title/Summary/Keyword: 업무만족

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Task Satisfaction, Job Satisfaction, Organizational Commitment, and Turnover Intension of Center for Children's Foodservice Management Employees (어린이급식관리지원센터 직원의 업무만족, 직무만족, 조직몰입 및 이직의도)

  • Park, Eun Hye;Lee, Young Eun
    • Journal of the Korean Society of Food Science and Nutrition
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    • v.44 no.12
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    • pp.1881-1894
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    • 2015
  • The objective of this study was to provide information on difficulty of performing tasks, degree of task satisfaction, job satisfaction, organizational commitment, and turnover intention as well as investigate correlations among these factors. Data were collected on employees working at Centers for Children's Foodservice Management, which had been operating for over 6 months until December 2013. The recruitment period was from December 16, 2013 to January 30, 2014. A total of 228 employees (79.7%) participated in the study, and 227 completed questionnaires were analyzed. Statistical analyses were performed on the data utilizing the SPSS V20.0 and AMOS V21.0 programs. The main results of this study were as follows: task satisfaction of employees in charge of 'visiting-teaching' for children was highest (4.24 points), whereas that of employees in charge of financial management was lowest (2.92 points). In terms of evaluation of job satisfaction factors, the score of 'co-worker' was highest (3.99 points) while that of 'payment' was lowest (2.45 points). Average scores of general job satisfaction, organizational commitment, and turnover intention were 3.56 points, 3.54 points, and 3.07 points, respectively. Job achievement was the most significant influencing factor on general job satisfaction, organizational commitment, and turnover intention. According to the path analysis results, the degree of task satisfaction affected job satisfaction. Organizational commitment had a more significant effect on turnover intention than job satisfaction and mediate both job satisfaction and turnover intention. Although employees of CCFSMs endeavor to improve the quality of child-care facility foodservice, some facilities do not. Controlling turnover intention of employees is especially critical for CCFSMs since it is important for each employees to form strong bonds with child-care facilities as well as to shorten the time required to train new employees. Thus, job satisfaction, which is related to organizational commitment and turnover intention, can be improved by considering poorly scored job satisfaction factors such as wage or workload.

Mediated Effect of Empowerment in the Influence on the Job Satisfaction and Job Involvement of Care Worker Self-efficacy (요양보호사의 자기 효능감이 업무만족과 업무몰입에 미치는 영향에서 임파워먼트의 매개효과)

  • Kwon, Seung-Sug;Song, Sun-Hee
    • The Journal of the Korea Contents Association
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    • v.12 no.10
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    • pp.320-329
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    • 2012
  • The study originated in finding the way to improve the job satisfaction and job involvement of care worker, who work in the Elderly Care Facilities, by researching and analysing the influences on the job satisfaction and job involvement of their self-efficacy and empowerment directly or indirectly. The result from the influences on empowerment of care worker self-efficacy was that the higher the self-confidence and self-control efficacy were, the higher the empowerment was. And the influence on job involvement of self-efficacy was that the higher the self-control efficacy and job preference were, the higher the job involvement was. The influence on job satisfaction of care worker was that the higher the self-confidence, self-control efficacy, and job preference were, the higher the job involvement was. The higher care worker individual empowerment and environmental empowerment were, the higher their job involvement and job satisfaction were. We can find out that there is a mediated effect as an influence on job involvement and job satisfaction of self-efficacy.

Subjective Well-Being in the Workplace: The Role of Work Self-Efficacy and Work Meaningfulness (직장에서의 주관적 안녕감: 업무 효능감과 업무 의미감의 역할)

  • Lee, Jong Man;Oh, Sangjo
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2014.07a
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    • pp.131-134
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    • 2014
  • 본 연구의 목적은 직장인의 주관적 안녕감에 대한 업무 효능감/의미감의 역할을 조사하는 것이다. 이를 위해 본 연구는 긍정 정서, 부정 정서, 삶의 만족과 같은 주관적 안녕감의 구성요인들과 업무 효능감, 업무 의미감으로 구성된 이론모형을 제안하였다. 설문방법을 이용하여 자료를 수집하였고, 구조방정식모형을 사용하여 자료를 분석하였다. 분석결과 첫째, 예상대로 긍정 정서는 삶의 만족에 긍정적인 영향을 미치는 반면 부정 정서는 삶의 만족에 부정적인 영향을 미치는 것으로 나타났다. 둘째, 업무 효능감과 업무 의미감은 긍정/부정 정서와 삶의 만족 간의 관계를 매개하는 것으로 나타났다. 업무 효능감 및 의미감이 직장인의 행복감에 의미 있는 영향을 미친다는 본 연구의 결과는 조직 관리자들이 효과적인 지휘 전략을 수립하는데 기초 자료가 될 것으로 기대된다.

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A Study on Airplane Maintenance Engineers and Pilots Relationships and Effectiveness of Flight Operation (항공정비사와 조종사의 관계 및 운항성과에 관한 연구)

  • 강인원;최세종
    • Journal of Korean Society of Transportation
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    • v.21 no.3
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    • pp.23-35
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    • 2003
  • This paper investigates the effectiveness of flight operation between airplane maintenance engineers and pilots who work together. The developed model is to identify the relationship between the attitudes of airplane maintenance engineers and pilots and the effectiveness of flight operation. The results indicate that the shared values and balanced power between airplane maintenance engineers and pilots are positively related with trust and job satisfaction, but conflict is negatively related. Further, trust and job satisfaction positively affect the effectiveness of flight operation. These findings suggest that the improvements of the relationships between airplane maintenance engineers and pilots need more efforts to ensure the aviation safety and efficient flights.

The Effects of Work Value of Beauty Industry Workers on Service Productivity Through Job Satisfaction (미용종사자의 업무가치감이 직무만족을 매개로 서비스 생산성에 미치는 영향)

  • Seo, Sun-min;Ko, Kyoung-sook
    • Journal of Convergence for Information Technology
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    • v.12 no.5
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    • pp.278-289
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    • 2022
  • This study empirically analyzed the effect of work value of beauty industry workers on service productivity through job satisfaction. First, according to the result of investigating factors that make effect on service productivity, it was identified that service productivity increases when work value and job satisfaction are higher. Also, it was identified that service productivity increases when awareness of satisfying values, intrinsic satisfaction, recognition of work value, recognition of self-value, and extrinsic satisfaction are higher. Fourthly, as a result of investigating the effects of work value of beauty industry workers on service improvement through job satisfaction, it was identified that the mediating effect of job satisfaction was also significant in the sobel test as Z value of |Z|=15.057 showed a greater value than 1.96. Based on the results of this study, it is expected that inner motivation can be increased for beauty industry workers to recognize that their work is meaningful and worthwhile and service productivity can be maximized by improving the satisfaction and intrinsic job satisfaction that come from work itself.

Effects of the Corporative Relationship with Supervisor on Social Workers (Supervisees)' Working Satisfaction and Burnout (수퍼바이저와의 협동관계가 사회복지사(수퍼바이지)의 업무만족 및 소진에 미치는 영향)

  • Kang, Sun-Kyung
    • Korean Journal of Social Welfare
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    • v.60 no.2
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    • pp.211-230
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    • 2008
  • The purpose of this study explored the effects of supervisory relationship, conceptualized as working alliance, on social workers' working satisfaction and burnout. The consented participants were 68 supervisors and 80 supervisees working at Social Service Centers located in Seoul and Kyung-ki Province. Hierarchical linear model analyses of survey results from supervisors (n=68) and workers (n=80) revealed that the workers' sense of rapport within the supervisory relationship is related to working satisfaction. While it was expected that the supervisory relationship would also relate to levels of burnout, no association was found in the analyses. However, strong negative correlations were found between the supervisees' feelings of rapport within the supervisory relationship and both emotional exhaustion and depersonalization. The implication of future research and of social work practice and policy were added.

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Relationship of between Task Performance, Job Satisfaction, and Organizational Contribution of Dental Hygienists (치과위생사의 수행업무, 직무만족, 조직기여도의 관계)

  • Kwon, Jun-Yeong;Lee, Su-Young
    • Journal of dental hygiene science
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    • v.16 no.4
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    • pp.302-309
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    • 2016
  • This study aimed to evaluate the relationship between task performance, job satisfaction, and organizational contribution of dental hygienists, and to analyze the resulting impact on the organizational contribution of the dental hygienists. The study sample included 300 people working in a dental clinic during May 2016; data were collected through a self-questionnaire and an online questionnaire. Subsequently, 285 responses were analyzed. The results showed that a higher monthly income, business support services, and work satisfaction affect organizational contribution. The correlation of organizational contribution was the highest with business management in task performance and with work satisfaction in job satisfaction. In conclusion, a dental hygienist, who may have highest careers and is involved in the management of dental work, affects the organizational contribution of the dental clinic.

An Effect of Hotel Information System Quality on User' Satisfaction and Business Productivities (호텔정보시스템 품질이 사용자 만족과 업무생산성에 미치는 영향)

  • Lim Chae-Kwan;Lee Jun-Ho
    • Journal of Korea Society of Industrial Information Systems
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    • v.10 no.1
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    • pp.72-80
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    • 2005
  • The purpose of this study is to find the empirical relationship among information system quality, users' satisfaction and business productivities in hotel industry. This study set out the research model of influencing factors and the performance of the hotel information system. The respondents included 140 volunteers who were worked at hotel in Busan. The result of empirical study revealed that the system quality is major determinant to influence on the users' satisfaction and business productivities of hotel information system.

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The Effect of Organizational and Individual Capabilities on Job Satisfaction and Work Performance in Healthcare Institutions (의료기관에서 조직역량과 개인역량이 직무만족 및 업무수행에 미치는 영향)

  • Joung, Hyun Suk;Hong, Kwan Soo;Lee, DonHee
    • Journal of Korea Society of Industrial Information Systems
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    • v.25 no.4
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    • pp.65-81
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    • 2020
  • This study examines the effects of the organizational and individual capabilities on employee' job satisfaction and work performance. The proposed research model and developed hypotheses were tested using structural equations modeling based on data collected from 243 care team members (doctor and nurse) in hospitals with more than 500 beds in South Korea. The results of study confirm the positive effects of organizational capabilities on job satisfaction and work performance, but individual capabilities did not significant effects on job satisfaction. In addition, there is a positive relationship between job satisfaction and work performance. The study provides valuable insights to hospital top management and administrators, institutions, and policy-makers about the importance of developing organizational and individual capabilities.

Perceptional Gap Analysis on Business satisfaction between Dentist and Dental Hygienist (치과의사와 치과위생사의 업무만족에 대한 인식 차이분석)

  • Shim, Youn-Su;Choi, Woo-Yang
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.12 no.3
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    • pp.1165-1170
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    • 2011
  • The purpose of the study was to explore the perception of dentist and dental hygienist of Interprofessional cooperation, to identify factors influencing dentist and dental hygienist satisfaction with their cooperation. The data were collected with a questionnaire for this study from 6 April, 2009 to 27 April 2009. Data were analyzed using SPSS(Statistical Package for Social Science) WIN 12.0 Program to determine the perception of dentist and dental hygienist of Interprofessional cooperation and predicting factors on their satisfaction. The result shows that dental hygienist is recognized that degree of depression which is caused by dentist's condemnation and by dental hygienist's condemnation rather than dentist. On the other hands, dentist is recognized that the importance of interprofessional cooperation and mutual trust between dentist and dental hygienist.