• Title/Summary/Keyword: 시청만족도

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Status of Satisfaction with Settlement Conditions and Residential Environment of Chungnam-do Residents (충남도민의 정주여건 거주환경의 만족도 현황)

  • Lim, Sang-Ho
    • Industry Promotion Research
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    • v.6 no.4
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    • pp.23-30
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    • 2021
  • This study is a study on the satisfaction of the living conditions of the residents of Chungcheongnam-do, and the analysis data was based on the results of the Chungcheongnam-do social survey conducted in 2020 by Statistics Korea. The results of the analysis on the satisfaction of the living conditions of the residents of Chungnam Province are summarized as follows. The level of satisfaction with the quality of life of the living environment, which is a personal characteristic, was 5.92 out of 10 for the degree of satisfaction with one's life, and 6.28 out of 10 for the overall value of the work one is doing. The overall life satisfaction of the region (city and gun) was analyzed as 5.81 out of 10, indicating that the satisfaction of Chungnam residents was more than average. In addition, satisfaction with the residential housing environment was analyzed with the highest frequency and ratio of 43.5%, with 226 people being slightly satisfied. Satisfaction with facility use was also slightly higher in 231 people, showing 44.5% response rate, and slightly higher in women than in men. This study is meaningful in that it provides basic data such as policy implications for improving the quality of life by grasping the social interests related to the quality of life and the subjective consciousness of the people of Chungnam.

The Effects of Baby Care using Dolls on Major Satisfaction, Class Satisfaction, Knowledge of Newborn Care (인형을 이용한 아기돌보기가 전공만족도, 수업만족도, 신생아 양육지식에 미치는 효과)

  • Kim, Eun-Jung;Kim, Hae-Ran
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.5
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    • pp.417-425
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    • 2020
  • This study was conducted to identify the effects of baby care using dolls on nursing students' major satisfaction, class satisfaction, and knowledge of newborn care. A quasi-experimental nonequivalent control group, pretest-posttest design was used. The subjects of the study were 95 nursing college students who agreed to participate. The control group (n=47) received lecture education consisting of watching newborn videos while the experimental group (n=48) received a practical education involving caring for a doll resembling an infant. Data were collected from March to May, 2019 and analyzed using descriptive statistics, χ2-tests, and t-tests with the SPSS/WIN 21.0 program. The major satisfaction score of the experimental group was higher than that of the control group, but it was not statistically significant (t=1.64, p=.107). The score for class satisfaction differed significantly between the experimental group and control group (t=2.08, p=.043). The knowledge of newborn care score for the experimental group was higher than that for the control group, and there was a statistically significant difference (t=-5.82, p<.001). Overall, the results show that baby care using a doll has positive effects on class satisfaction and knowledge of newborn care. In the future, it will be necessary to develop and apply effective teaching methods in line with the times.

A Study on Actual Conditions of Leisure Time and Service Satisfaction of Community-dwelling Elderly -Focused on Buyeo (지역사회거주 노인의 여가시간활용과 바우처사업 서비스 만족도에 관한 연구-부여군을 중심으로)

  • Jeon, Byoung-Jin;Lee, Jae-Shin;Kwon, Mi-Hwa
    • The Journal of Korean society of community based occupational therapy
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    • v.2 no.1
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    • pp.25-35
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    • 2012
  • Objective : This study conducted in rural areas, elderly services voucher business and leisure satisfaction survey based on data from the use of community-dwelling older people considering service needs was to find ways to take advantage of leisure time. Methods : Buyeo county residents in this study 71 patients were elderly, the characteristics of elderly gender, the presence of spouse, health status, education level, monthly living expenses, number of children, occupation, and the variables were included. Subjects' self-esteem, life satisfaction, quality of life, program satisfaction questionnaire for the survey were used, t-test and correlation analysis using the correlation between each factor were analyzed. Results : In a survey of participants in leisure activities, TV watching, meeting friends, such as phone calls to static and time-consuming activities were surveyed about satisfaction of the voucher business, the elderly oral health care services, health screening services, sports massage such as health-related services is relatively high degree of satisfaction. Conclusion : The results of this study of elderly people in rural communities through meaningful leisure time were utilized to determine what is lacking, a strong desire for health-related services that could be confirmed. Therefore, further experience and knowledge about activities by providing opportunities for meaningful leisure time needs to improve, and it based on a variety of programs to meet the needs of the elderly should be provided.

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The Development of the Bi-directionally Personalized Broadcasting and the Targeting Advertisement System Based on the User Profile Techniques (사용자 프로파일 기반의 맞춤형 광고 서비스 및 양방향 개인 맞춤형 방송 시스템 구축)

  • Shin, Sa-Im;Lee, Jong-Soel;Jang, Se-Jin;Lee, Soek-Pil
    • Journal of Broadcast Engineering
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    • v.15 no.5
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    • pp.632-641
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    • 2010
  • This paper shows the research about the personalized broadcasting system. The personalized broadcasting is the service that users only show the programs which they want to watch when they want to watch these. The purpose of the bi-directional broadcasting service is supporting more satisfied and more personalized services by permitting the bi-directional data transformation. This research also develops the user profiling system for the bi-directional and personalized broadcasting service. This system applied the TV-Anytime metadata specifications which is the standard for the personalized broadcasting services, the system supports the various functions for the bi-directionl and personalized broadcasting such as the user profiling, contents metadata and targeting advertisement services. The bi-directional and personalized broadcasting system increases the users' satisfaction with the recommendation and management of the personally favorite broadcasting contents and advertisements, the trial run results show that the services raise the users' satisfaction with the intelligent and discriminating broadcasting services.

Experiment Method for Measuring Quality of Experience for 360-degree Video with Sensorial Effects (360도 동영상 감각효과에 대한 사용자경험품질 측정 실험 방법)

  • Jeong, Min Hyuk;Kim, Sang Kyun
    • Journal of Broadcast Engineering
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    • v.25 no.1
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    • pp.113-116
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    • 2020
  • This paper proposes a Quality of Experience (QoE) evaluation experiment to measure the effects of 360-degree video and sensory effects on the subject's degree of immersion, satisfaction, and sense of presence. The test subject responds to a questionnaire about the degree of immersion, satisfaction, and sense of presence after experiencing a 360-degree video accompanied by sensory effects while wearing a head-mounted display (HMD) with a scent diffusion device. As a result of the response analysis, it was confirmed that the proposed experimental method is suitable for measuring the subject's degree of immersion, satisfaction, and sense of presence about 360-degree video and sensory effects. On the other hand, inserting a gray screen for comparison experiments while watching a 360-degree video was found to cause a significant decrease in immersion and realism.

A Comparative Case Study of Flipped Learning in Active Learning Classroom vs. Fixed Classroom (Active Learning Classroom과 고정식 강의실에서의 플립러닝 비교 사례연구)

  • Lee, Sang-Eun;Song, Bong-Shik
    • Journal of Practical Engineering Education
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    • v.14 no.2
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    • pp.295-303
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    • 2022
  • This study compares two cases in which flipped learning is applied in the active learning classroom (ALC) and fixed classroom of advanced engineering education. To this end, the difference in pre-learning, academic achievement, and class satisfaction between ALC and fixed classroom flipped learning were compared. The results revealed that students in ALC flipped learning watched more video lectures for pre-learning than those in the fixed classroom flipped learning and achieved higher scores on final tests, though they obtained lower points on midterm exam. In addition, examination of class satisfaction with questions about class factors, instructor factors, and overall satisfaction revealed that ALC flipped learning showed higher satisfaction in all factors than the fixed classroom flipped learning. This case study suggests that the ALC environment, a learning space built to facilitate learner-centered activities, is more effective for flipped learning that requires active interaction in the classroom.

AffecTV - watcher preference inference based on physiological signal analysis (AffecTV : 생체신호 분석을 통한 TV시청자 선호도 추론)

  • Lee, Seung-Hwan;Choi, Jin-Hyuk;Lee, Gee-Hyuk;Lee, Han-Kyu
    • 한국HCI학회:학술대회논문집
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    • 2006.02a
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    • pp.559-564
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    • 2006
  • 최근에 들어서 생체신호분석을 통하여 여러 가지 사용자 상태를 파악하려는 연구가 많이 진행되고 있다. 대표적인 것이 GSR(전기피부반응, galvanic skin response), BVP(blood volume pressure), 호흡 등의 생체신호가 사람의 흥분 정도, 정신적 부담, 감정변화에 따라 달라지는 특성을 활용하는 것이다. 본 연구에서는 디지털 TV, 혹은 IPTV 의 컨텐츠를 감상하는 환경 하에서 시청자의 생체신호의 변화 패턴을 분석하여, 그 분석 결과로부터 TV 프로그램이나 디지털 컨텐츠에 대해 시청자가 느끼는 만족도, 집중도, 흥미 여부 등을 추론하고자 하였다. 즉, 주어진 컨텐츠를 감상하는 동안 시청자로부터 얻어낸 생체신호를 분석한 시청 정보 데이터가 프로그램에 대한 선호도와 관련을 가질 수 있는지 검증한 기초 연구 결과를 제시한다. 또한 이 결과를 통해 프로그램에 대한 시청자의 반응을 객관적으로 측정하고 실시간으로 반영할 수 있도록 하는 TV 프로그램 추천 시스템의 구현 가능성을 검증한다.

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A Comparative Study on the Efficiency of Service Quality Management System : Focused on the SQI of City and Provincial Office (서비스 품질경영시스템의 효율성 비교분석에 관한 연구 : 시청과 도청의 서비스품질 만족도지수를 중심으로)

  • Yoo, Han-Joo;Song, Gwang-Suk
    • Journal of Korean Society for Quality Management
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    • v.35 no.3
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    • pp.21-36
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    • 2007
  • This article is to analyze the service efficiency of public sector using Data Envelopment Analysis(DEA). We tried to measure the public service quality and overall satisfaction by using several DEA models, degree of combination and top2box which is a little bit different methodology from traditional ones. We used CCR, Super-efficiency and Slack based measure(SBM) model in DEA to measure public service efficiency of the 16 public institutions(7 City Halls and 9 Provincial offices). Since the traditional method based on the measurement model(CCR, BCC) has the fundamental problems without taking account of the existence of slacks inputs and outputs in several efficient units, we suggest to measure the exact amount of efficiency and inefficiency of the public sector and rank analysis many efficient units exactly through the slacks-based measure model(SBM)

The evaluation mechanism for the personalized broadcasting services based on the evaluation measures in information retrieval (맞춤형 방송의 통계적인 성능평가 방법)

  • Shin, Saim;Lee, Jong-Soel;Lim, Tae-Boem;Lee, Soek-Pil
    • Proceedings of the Korea Information Processing Society Conference
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    • 2007.11a
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    • pp.729-732
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    • 2007
  • 맞춤형 방송 솔루션은 디지털 TV 서비스 외에도, 향후 유망기술로 주목 받고 있는 IPTV, DMB 등의 다양한 방송 및 멀티미디어 서비스에 적용이 가능하다. 본 연구에서는 맞춤형 방송 서비스의 객관적인 평가를 위한 성능평가 방법을 제안한다. 정보검색 시스템 평가에 사용하는 정확률, 재현률과 역순위 평균 수치를 적용하여 맞춤형방송의 추천결과와 실제 시청자의 시청 프로그램의 차이를 분석하여 맞춤형 방송 시스템의 정확도와 사용자 만족도를 통계적으로 평가 가능한 메카니즘을 제안한다. 그 동안 평가가 이루어지지 않았던 맞춤형 방송 서비스를 복합적으로 평가하는 방법론을 제안함으로써, 맞춤형 방송 시스템의 지속적인 성능향상과 연구개발에 기여할 것이다. 또한, 맞춤형 방송 서비스의 산업화와 다양한 장비로의 확산에도 기여할 것으로 기대된다.

A Study on the Improvement for Medical Service Using Video Promotion Materials for PET/CT Scans (PET/CT 검사에서 동영상 홍보물을 통한 의료서비스 향상에 관한 연구)

  • Kim, Woo Hyun;Kim, Jung Seon;Ko, Hyun Soo;Sung, Ji Hye;Lee, Jeoung Eun
    • The Korean Journal of Nuclear Medicine Technology
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    • v.17 no.1
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    • pp.30-35
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    • 2013
  • Purpose: One of the current services, providing information to the patients and their guardians by using promotion materials induces positive responses and contributes to the improvement of the hospital reliability. Therefore, the objective of this study is to evaluate the effectiveness of audio visual materials, one of the means of promotion, as a way to give accurate medical information to resolve patient's curiosity about purpose and procedure of their examination and deplete complains about waiting which attributes negative effect to service quality assessment. Materials and Methods: 60 patients(mean age $53.97{\pm}12.24$, male : female = 26 : 34) who had $^{18}F-FDG PET/CT$ scan from July 2012 to August 2012 in Seoul Asan Medical Center were referred to the study. All of the patients having PET/CT scan were asked to watch an informative video material before the injection of radiopharmaceutical ($^{18}F-FDG$) and to fill in a questionnaire. Results: As a result of analyzing the contents of questionnaire, 52% of 60 patients had PET/CT scan for the first time and 72.4% of the patients read the PET/CT guidebook offered from their outpatient department or inpatient wards before their scan. After we searched the level of previous knowledge of the purpose and method of PET/CT scan, the patients answered 25.1% "know well", 34% "not sure", 40.9% "don't know" respectively. And 84.7% of the patients answered that watching the PET/CT guide video before the injection helps understanding what exam they were having and 15.3% of the patients did not. For the question asking ever the patients have experienced using our homepage or smart phone QR code to see the guide video before they visit out PET center, only 3.3% of them answered "yes". Lastly, the patients answered 60.1% "yes", 31.4% "so so" and 8.5% "no" respectively for the question asking whether watching the video makes the patients to fill the waiting time short. Conclusion: It is found that understanding of objective and method of the PET/CT scan and level of satisfaction was improved after the patients watched the guide video whether they had PET/CT scan before and read the PET/CT guidebook or not. Also, watching the video was effective for the reduction of perceptible waiting time. But while displaying the PET/CT guide video is useful for providing information about the scan and shortening the waiting time as one of the medical service, utilization of service was actually very poor because of the passive promotion and indifference of the patients about their examination. Therefore, from now on, it is necessary to construct the healthcare system which can be offered to more patients through the active promotion.

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