• Title/Summary/Keyword: 시민활용성

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A Study on Organizational Citizenship Behaviors and Service Quality as External Effectiveness of Contact Employees for Deluxe Hotel in Seoul (특급호텔 서비스종사원의 조직적 시민행동과 역할외적 행위가 고객의 서비스품질에 미치는 영향)

  • Park, Jeong-Joon
    • Journal of Convergence for Information Technology
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    • v.8 no.1
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    • pp.215-225
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    • 2018
  • The purpose of this is to understand critical roles of contact employees' organization citizenship behaviors (OCBs) in customers' evaluation of service quality. This paper examines the relationship of employees' OCBs with job satisfaction, trust in manager, and customer's perceived service quality in deluxe hotel. The empirical results show that contact employee' job satisfaction and trust in manager are significantly related to OCB and that their active engagement in OCB has a positive relationship with the perception of service quality. Although there exists a significant common method factor possibly influencing the strength of the relationship, this factor did not affect the overall pattern of significant relationship. Another notable finding indicates that, unlike a global OCB measure, path estimates in the relationship of job satisfaction and trust to OCB variable are not similar and suggests that the multiple facets of OCBs provide more detailed information than a global OCB.

A Study of Citizens' Giving Behavior by Income Level: Estimation of Probability and Amount of Secular Giving (소득 수준별 기부 행동 변화에 관한 연구: 자선적 기부 참여 확률 및 규모 추정)

  • Kang, Chul Hee;Park, Tae Kuen;Lee, Soo Yeon
    • 한국사회정책
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    • v.24 no.1
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    • pp.1-31
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    • 2017
  • This paper attempts to analyze citizens' giving behavior by household income level. Particularly, it focuses on participation and amount of secular giving by using 'Social Survey'in 2011, 2013, and 2015 from the Bureau of Statistics and employing Heckman selection model for statistical analysis. This study shows that citizens' participation has a proportional tendency by their income level. Similar to participation of secular giving, citizens' giving amount has also a proportional tendency by their income level. However, the degree of proportional tendency seems not to be significant in the case of amount of secular giving. This empirical analysis promotes understanding of participation and amount of secular giving by citizens' income section in Korea by showing the differences. This paper provides meaningful empirical understanding regarding citizens' secular giving behavior by their income level. In addition, it offers important clues to motivate relevant prospective studies and develop social agenda which contribute to strengthening giving culture in Korea.

A Study of the Planning for Development of Smart City Energy Service Module with Citizen Participation (시민참여형 스마트시티 에너지 서비스 모듈 개발 기획에 관한 연구)

  • Shim, Hong-Souk;Lee, Sung-Joo;Park, Kyeong-Min;Seo, Youn-Kyu;Jung, Hyun-Chae
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.11
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    • pp.519-531
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    • 2020
  • Global warming is accelerating as greenhouse gas emissions increase owing to the increase in population and urbanization rates worldwide. As an alternative to this solution, smart cities are being promoted. The purpose of this paper is to suggest a plan for developing energy service modules for the Sejong 5-1 living area, which has been selected as a test-bed for smart cities in Korea. Based on the smart city plans announced by the government for this study, a survey questionnaire on 12 energy services was composed by collecting the opinions of experts. The survey was conducted with 1,000 citizens, the degree of necessity of energy service that citizens think of was identified. Principal Component Analysis and Association Rule Mining were conducted to describe 12 energy service items in a reduced manner and analyze the correlation and relationship of each energy service. Finally, three modules were suggested using the analyzed results so that 12 energy services could be implemented in an efficient platform. These results are expected to contribute to the realization of a smart city to make them easily accessible for those who want to promote platform services in the energy field and envision energy service items.

A Study on the Research Trends for Smart City using Topic Modeling (토픽 모델링을 활용한 스마트시티 연구동향 분석)

  • Park, Keon Chul;Lee, Chi Hyung
    • Journal of Internet Computing and Services
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    • v.20 no.3
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    • pp.119-128
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    • 2019
  • This study aims to analyze the research trends on Smart City and to present implications to policy maker, industry professional, and researcher. Cities around globe have undergone the rapid progress in urbanization and the consequent dramatic increase in urban dwellings over the past few decades, and faced many urban problems in such areas as transportation, environment and housing. Cities around the globe are in a hurry to introduce Smart City to pursue a common goal of solving these urban problems and improving the quality of their lives. However, various conceptual approaches to smart city are causing uncertainty in setting policy goals and establishing direction for implementation. The study collected 11,527 papers titled "Smart City(cities)" from the Scopus DB and Springer DB, and then analyze research status, topic, trends based on abstracts and publication date(year) information using the LDA based Topic Modeling approaches. Research topics are classified into three categories(Services, Technologies, and User Perspective) and eight regarding topics. Out of eight topics, citizen-driven innovation is the most frequently referred. Additional topic network analysis reveals that data and privacy/security are the most prevailing topics affecting others. This study is expected to helps understand the trends of Smart City researches and predict the future researches.

자료 주도적(Data-Driven) 확률과 통계 학습에서의 그래픽 계산기의 활용

  • Park, Jae-Hui;Kim, Rae-Yeong;Gwon, O-Nam
    • Communications of Mathematical Education
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    • v.10
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    • pp.155-168
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    • 2000
  • 현대 사회를 살아가는 교양을 갖춘 시민과 지혜로운 소비자가 되기 위해서 통계적 지식 및 확률적 지식은 필수적인 능력으로 간주된다. 자료 주도적 확률과 통계의 학습이란 학생들이 스스로 자료를 수집하고, 조직하고, 표현하고, 해석하는 직접적인 활동을 통해 확률과 통계의 개념, 원리의 터득은 물론 추론과 의사소통능력, 문제해결력 등을 기를 수 있는 학습형태로서, 이런 학습을 완수한 학생들은 수학의 유용성 및 실생활과의 연결성을 더 잘 이해할 수 있게 된다. 따라서, 모든 확률과 통계 수업에서는 실제자료를 학생들이 직접 다루는 활동이 수행되어야 하며, 이를 위한 테크놀로지의 적절한 사용이 병행되어야 한다. 이 글에서는 이러한 자료 주도적 확률과 통계의 학습의 예와 그에 병행되는 그래픽 계산기의 활용 방안을 제시하고자 한다.

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A Study on Science and Culture Education tapping into Jeju's Special Characteristics for Adults (제주지역 특성을 활용한 성인 과학문화 프로그램에 대한 고찰)

  • Yun, Minhee;Park, Namje
    • Proceedings of the Korea Information Processing Society Conference
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    • 2012.11a
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    • pp.1720-1723
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    • 2012
  • 과학기술,사회(STS, Science and Technology in Society)란 과학과 기술을 역사적이고 사회학적인 시각으로 바라보자는 관점을 뜻한다. 이는 시민들이 이런 시각을 가져야 과학기술과 관련된 사회 쟁점에 대한 올바른 판단이 가능하다는 의미이다. 이를 위해 국가 교육과정체제 이후의 평생교육으로써 성인을 대상으로 하는 과학문화 소통 프로그램이 필요하다. 본 논문은 국내와 해외의 성인 대상의 과학 문화 프로그램을 분석하여 올바른 과학문화 소통을 위한 프로그램 과정은 어떤 모습으로 설계되어야 하는지를 제안한다. 제주대학교 과학기술사회연구센터(STS연구센터)에서 연구하고 있는 제주 특성을 활용한 과학기술문화교육 프로그램을 소개하고, 향후 정보과학 기반의 연구방향도 소개하고자 한다.

Development of Route Guidance Application Based on CCH Algorithm Utilizing Safety Data (안전 데이터를 활용한 CCH 알고리즘 기반 길 안내 애플리케이션 개발)

  • Jong-Hyuk Lee;Yoon-Ho Noh;Dong-Young Yoo
    • Proceedings of the Korea Information Processing Society Conference
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    • 2023.05a
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    • pp.310-311
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    • 2023
  • 우리나라 범죄율이 지속적으로 상승함에 따라 시민들의 불안은 커져가고 있다. 특히 밤길에 혼자 다니는 것을 불안하게 느끼는 '밤길 불안'이 심해지는 요즘, 안전한 길을 제공하여 사회적 불안감을 낮춰주는 서비스의 필요성이 요구된다. 이에 본 논문에서는 안전 데이터를 활용하여 사용자에게 안전한 길을 안내해주는 애플리케이션을 개발하여 사회 안정성과 공익성에 기여하고자 한다.

Organizational Citizenship Behaviors of Low-Skilled Immigrant Workers under Employment Permit System: Integrating Cultural Adjustment and Social Support Perspectives (일반 고용허가제 저숙련 이주근로자들의 조직시민행동: 사회적 지원과 문화적 적응 시각의 적용)

  • Chang, Eunmi;Lee, Jeong Won
    • Korean small business review
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    • v.41 no.3
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    • pp.107-128
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    • 2019
  • The Employment Permit System (EPS), a system of bringing in low-skilled foreign workers, has been implemented since 2004 to relieve labor shortages in SMEs. Despite the increasing number of foreign workers under this system, due to lack of research we have very limited managerial understanding. Moreover, previous studies focused on economic or legal perspectives, which calls for a different perspective of business and management. In this study, we examined how to foster organizational citizenship behaviors (OCB) of low-skilled immigrant workers at the workplace by integrating two analytical frames-social support from management studies and cultural adjustment from immigrant literature. We tested our model using a sample of 661 immigrant workers from 11 countries working in Korea. Our results indicated that, social support perception triggered not only a direct effect on organizational citizenship behaviors of immigrant workers but also indirect effects via the level of cultural adaptation. Our findings indicated that two views are all meaningful in explaining OCB of immigrants, and provided practical implications to SMEs using EPS.

A Study on the Effect of Corporate Social Responsibility on Organizational Commitment, Organizational Trust, Organizational Citizenship Behavior: Focusing on Incorporation Companies in Business Incubator (기업의 사회적 책임이 조직몰입, 조직신뢰, 조직시민행동에 미치는 영향에 관한 연구: 창업보육센터 입주기업을 중심으로)

  • Lee, In Seong;Kang, In Won
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.14 no.2
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    • pp.235-247
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    • 2019
  • In order to achieve the results that are appropriate for the purpose of the enterprise, it is important to comprehensively understand the behaviors within the roles of the members of the organization and actions outside the roles. However, there have been relatively few studies on corporate social responsibility (CSR) among the existing studies that have been conducted to date. In particular, organizational citizenship behavior, a voluntary commitment by organizational members, is perceived as a very effective way of enhancing corporate performance, but studies on organizational citizenship behavior based on corporate social responsibility have rarely been conducted. In recent years, domestic companies have recognized social responsibility as an activity rather than an additional activity. Therefore, it is very meaningful to look at the organizational performance by examining the factors that make up this social responsibility from the perspective of the company. It is considered a task. In order to demonstrate this, this study collected 303 data from a business incubator center operated by universities and public institutions nationwide and used a total of 303 samples. As a result of the verification, the wages received by the members of the organization did not affect the organizational commitment, and the working hours and the working environment affected the organizational commitment. In addition, corporate social responsibility has an effect on organizational trust in the marketing side. Organizational commitment and organizational trust were studied to positively affect organizational citizenship behavior. In addition, this study divides the degree of perception of social responsibility of the organizational members into the high recognition group and the low recognition group and analyzed whether there is a difference in the level of organizational citizenship behavior according to the employment type (regular and irregular workers) The results of this study are as follows.

A Study on the Problems in the Use of CCTV by the Police and Some Proposals (경찰CCTV 운용상의 문제점과 개선방안)

  • Lee, Sang-Won;Lee, Seung-Chal
    • Korean Security Journal
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    • no.10
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    • pp.215-242
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    • 2005
  • As CCTV can be an effective tool to prevent or suppress crime at low cost, they have been widesoread in developed countries. In spite of their effectiveness, they infringe some constitutional rights such as the right to privacy, the right of likeness and the right to control over personal information. The police and ward offices install CCTV in public areas to prevent crimes without a legal basis or standard. When information obtained in such a way is used as investigation data for the police or as an evidence in a court, it can cause serious trouble. To solve this problem, legal restriction on the installation of CCTV as should be clearer. Since current laws on public agencies' protection of personal information are too general, they are not effective enough to protect personal information. Therefore, Personal Information Protection Organic Act should be enacted to make a legal basis for protecting comprehensive personal information. It should be obvious who installs CCTVs, who pay for the cost and how they are managed. Before installation, the police and ward offices should obtain residents' consent through a public hearing or voting (on the range and purpose of installation), or conduct an impact assessment. During installation, CCTVs should be limited to prevent or suppress crimes, keep public order and void dangers. In case of making a sign of installation, it must specify its rights. After installation(operation/management phase), they should abide by principles of information protection and try not to infringe constitutional right. In the cognitive aspect, the police should constitutional rights must be secured although it is important to carry out their missions. The police should serve citizens and change to the police of communities. Citizens should understand that constitutional right can be infringed if public order is not maintained. When citizens cooperate with the police, they fear of crimes will decrease.

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