• Journal of Distribution Science
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• v.7 no.2
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• pp.45-61
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• 2009

The aims of this paper is to examine the key factor of customer satisfaction in the medical service. Especially service waiting is a significant component of the customer's overall satisfaction with the service process. For this purpose, this study proposed 6 hypotheses as follow : H1 : Waiting cost, affect on perceived service waiting, will be different between patient customer group and health care group. H2 : Controllability of the cause, affect on perceived service waiting, will be different between patient customer group and health care group. H3 : Controllability of the cause affect on perceived service waiting, will be different between patient customer group and health care group. H4 : Waiting environment, affect on perceived service waiting, will be different between patient customer group and health care group. H5 : Transaction importance, affect on perceived service waiting, will be different between patient customer group and health care group. H1 : Waiting cost, Controllability of the cause, Controllability of the cause, Waiting environment, Transaction importance, customer satisfaction will affect on service waiting significantly This study find that 1) Waiting cost and Transaction importance are significant variables to influence customer satisfaction between patient group and health care group. 2) customer satisfaction is very important variables to minimize perceived service waiting.

• Journal of Korea Society of Industrial Information Systems
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• v.11 no.5
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• pp.105-118
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• 2006

Zara and Limited Brands in the fashion industry are two leading companies that satisfy the clients' needs and the trend of fashion. The agile organizations which response to the change of business environment or adaptive enterprises which monitor the customer's desires have been studied over the long time in the academic world. Recently these management concepts have been extended to the Real-Time Enterprise. In this paper how to implement the RTE in the fashion industry is suggested. To implement the RTE, the end-to-end process should be continuously operated without delays. Also, the three main attributes of RTE, -visibility, intelligence, and agility-should be achieved. Further more based on the cyclone model and the RTE attributes, important issues to be considered for the successful RTE implementation are discussed.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2005.10a
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• pp.263-268
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• 2005

Nowadays, the vessel size is tending to be bigger and bigger, so port facilities are following this trend, which has been shown inthe competition of Hub-Port among the main ports such as Port of Busan and Port of Shanghai. But there are limited numbers of large container vessels and $70\%$ of the call ships at Busan port are middle and small sized ships which are less than 20,000ton. So we need to consider the handling facilities for these sized ships, but it has disregarded. In this paper, we estimate the optimum level of crane and labor according to vessel's size by container handling cost value reflecting size of vessel; size and number of crane and labor structure.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.13 no.10
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• pp.2088-2096
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• 2009

This paper deals with hybrid MAC protocol design for underwater acoustic networks. The proposed MAC protocol has the cluster structure with a master node and slave nodes, and the hybrid network structure that combines a contention free period based on TDMA(Time Division Multiple Access) with a contention period. The suggested MAC protocol has a beacon packet for supervising network, a guard period between time slots for packet collision, time tag for estimation of propagation delay with a master node, the time synchronization of nodes, entering and leaving of network, and the communication method among nodes. In this paper, we adapt the proposed hybrid MAC protocol to AUV network, that is the representative mobile device of underwater acoustic network, and verify this protocol is applicable in real underwater acoustic network environment.

• Journal of Navigation and Port Research
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• v.45 no.6
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• pp.314-324
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• 2021

Competition between ports around the world is intensifying to attract transshipment cargo. However, recently, there have been concerns about the departure of transshipment cargo volume at Busan Port, such as the lifting of the cabotage policy in China's shipping sector and the implementation of a safe fare system. In terms of operation, terminal congestion and vehicle waiting time are seriously occurring due to imbalance in the transshipment volume of each terminal and vehicles concentrated in a specific time period. In this paper, we propose a method of inter-terminal transportation (ITT) using buffer space to solve the problem caused by inefficient ITT systems and presented a mixed integer programming (MIP) for the problem. The effect of using the buffer space was analyzed for various work volumes and capacity fluctuation ranges by applying the terminal congestion pattern and ITT vehicle in/out pattern based on the Busan New Port data.

• Journal of Convergence for Information Technology
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• v.11 no.6
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• pp.107-112
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• 2021

This study aims to analyze a cafe built by reflecting the characteristics of Jeju among the cafes in Jeju. This is to provide practical help to prospective prep entrepreneurs who want to start a cafe in Jeju. The cafe reflecting the characteristics of Jeju maintains its own competitiveness and constant interest of tourists by securing differentiation and uniqueness. In addition, by looking at the characteristics of Jeju applied to cafe architecture, the academic foundation for understanding the Jeju and applicable characteristics of Jeju were summarized. The study was conducted in parallel with literature analysis and on-site analysis, and as a result, the following contents were found. First, it is a reflection of Jeju's phenomenal materiality. Second, it is a reflection of Jeju's interpretive everyday life. Third, it is a reflection of Jeju's materiality time. In this regard, if prep entrepreneurs start a cafe that reflects the characteristics of Jeju, they can create a cafe with very specific characteristics if they integrate the three characteristics above.

• Proceedings of the Korea Water Resources Association Conference
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• 2020.06a
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• pp.345-345
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• 2020

우리나라는 물산업 강국 도약을 위한 글로벌 경쟁력을 갖추기 위해 2015년 세계물포럼 이후 복합 수재해 대응과 능동적 하천관리 분야가 중요시되고 있다. 기존의 하천관리는 수위관측소 및 하도계획을 중심으로 이루어져왔으나 최근에는 항공측량, 드론 등 원격관리시스템에 기반을 둔 하천 통로에 대한 입체적인 3차원 관리로의 인식 전환이 고려되는 추세이다. 대부분 수위 및 하도를 중심으로 한 조사방식은 계측장비, 인력, 시간 등 많은 소요비용이 필요하게 되어 급변하는 하천 공간 조사 기술로 제한적 요소가 많아 현재의 하천조사 시스템으로는 하천관리에 필요한 데이터를 환경변화에 맞추어 신속하고 정확하게 취득하기가 어려운 실정으로 하천관리 고도화를 위해 필요한 자료를 적기에 신속하고 효율적으로 구축할 수 있는 기술 개발 필요한 실정이다. 사회 환경의 발달로 급변하는 환경에 맞는 적정한 하천관리를 위해서는 유역 및 하천에 대한 수문정보 생산 및 하상변동조사가 필요하고 첨단기술(ICT)을 활용하여 조사의 효율성, 안전성 및 정확성을 높일 필요성이 있다. 한편, 하천유역조사는 하천유역에 대한 다양한 정보 수집을 목표로 하나 그간 유역조사에 대한 체계적인 연구가 이루어지지 않아 수요자의 요구 자료 제공이 미흡한 실정이다. 최근 수심, 하상, 하천재료 등 하천법에 규정된 측량은 현장 직접계측을 통해 실시되고 있으며 측량의 공간적·시간적 범위의 변동으로 기존 방식의 비용이 급증하게 되어 신기술을 통한 효율화가 필요한 실정이다. 현재 하천조사를 위해 위성 및 유인항공기 등 다양한 방법이 활용되고 있으나 고빙용을 수반하고 위성영상은 공간해상도가 낮아 폭이 좁은 하천에 적용하는데 한계가 있다. 또한, 폭이 좁고 길게 형성된 하천의 특성상 항공측량 보다 드론이 효율적으로 드론에 레이저 광선으로 지형을 측량하는 장비를 탑재해 3차원 지형을 측량하는 방법이 유리하다. 따라서 본 연구에서는 동진강 상류 하천을 대상으로 드론을 활용할 경우 투입인력 및 소요시간 절감, 장비 및 인력 진입 불가지역에 대한 정보획득, 높은 공간해상도, 항공측량 대비 경제성이 높은 것으로 판단되어 드론을 활용하여 하천지형 모니터링을 실시하여 유역관리 및 수질모델링에 필요한 지도 생성 및 유역의 공간 정보를 획득하여 향후 유역관리 모형의 기초자료로 활용하고자 하였다.

• International Area Studies Review
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• v.15 no.1
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• pp.571-583
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• 2011

We use the properties of competitive location equilibrium to study the relationship between the demand for education and the choice of primary residential location. Consumers can work and live in a comparatively high wage place where there are few education opportunities, or live in a place where education is available and commute to work. If education and employment are each location-specific, there are pooling equilibria in which consumers locate according to their preference for education. In general, the stronger the taste for education, the greater the attraction of living close to the education site and the lower the demand for other goods, including housing. Exploring the effects of the model parameters on the spatial distribution of consumers, we find that a higher frequency of trips taken to the education site, a shorter distance between the work place and the education site, or a greater out-of-pocket education cost each leads to a wider range of consumer types selecting to reside at the education location. We also find that a higher wage lowers the range of consumers who select to live near the education site.

• KSCE Journal of Civil and Environmental Engineering Research
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• v.33 no.6
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• pp.2563-2573
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• 2013

Specialty contractors are in charge of the actual construction work and managing many work force in construction sites. The effective educational program for specialty contractors' employees is essential to improve the competitiveness of construction industry. However, there is no in-depth research on training programs for their management or technical staff. Therefore, this study proposes a framework of educational program for the specialty contractors' employees in order to enhance their competence. An extended review of literature related the educational program was carried out to understand the concept, structure, and element of the education system. A questionnaire survey for specialty contractors' employees was performed to investigate the status and problems of educational programs as well as the their educational needs. Based on the survey, the demand-oriented education programs is required to meet the needs of specialty contractors' employees. The framework of demand-oriented education programs for specialty contractors' employees consists of training contents, training type and method, training hour.

• Journal of Digital Convergence
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• v.10 no.9
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• pp.89-100
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• 2012

This study is designed to explore whether the integration of product development and quality management have influence on the success of localization of weapon system. To that end, empirical analysis has been conducted on a total of 110 systematic major defense contractors, their subcontractors and small-and-medium sized defense contractors. The result shows that success of the localization of weapons system, as well as the price of localization, manufacturing time, and quality turn out to have significantly influenced by factors of quality management capabilities including human resources development capability, organizational capability and process capability and R&D development factors including human resources capabilities, capability to accumulate technology and internal/external collaborative capabilities. To sum up, this study suggests that integration of quality management and product development continuously provides a competitive strength in developing new product by a non-defense company as well as localization of core parts of weapon system.