• Proceedings of the Korean Society for Information Management Conference
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• 2015.08a
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• pp.127-130
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• 2015

본 연구는 공공도서관 사서들의 직무스트레스를 업무 능력 및 효율성을 저해하는 요소로 파악하고 직무스트레스 요인을 분석하고자 하였다. 특히 업무정보와 직무스트레스간의 상관관계가 있다는 가설을 설정하고 접근하였다. 이를 위해 공공도서관 사서 총 36명을 대상으로 방문 및 전자 메일 설문을 통해 직무스트레스 현황을 조사하였다. 조사 결과, 업무정보와 직무스트레스는 상관관계가 있는 것으로 나타났으며, 직무스트레스의 경우 조직적 영역의 요인보다는 개인적 영역의 요인이 상대적으로 크게 작용함을 알 수 있었다. 본 연구를 통해 업무 정보의 중요성을 인식하고, 원활한 정보 교류 및 교육을 통해 업무 효율성을 높이고자 하였으며, 더 나아가 후속연구를 위해 측정도구가 개발된다면 보다 정확한 결과를 기대해 볼 수 있을 것이라 생각한다.

• Journal of Korean Library and Information Science Society
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• v.36 no.3
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• pp.5-20
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• 2005

This Study is to analyze the effect that the subordinate factors which compose transformational leadership and transaction leadership, cause stress syndrome. The results of this study are as fellows 1) There were no relationships between the stress syndrome and the term of service : however, the level of stress among librarians tended towards fairly high level 2) The charisma and the Individualized consideration of transformational leadership showed negative(-) effects on stress syndrome. 3) The management-by-exception of transaction leadership showed positive(+) relationship with stress syndrome, and the contingent reward, negative(-)relationship. 4) The effect causing stress was greater In transformational leadership than in transaction leadership. Therefore, it was confirmed that the charisma and the individualized consideration of transformational leadership were variables decreasing stress, and the management-by-exception of transaction leadership was a variable increasing stress.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.29 no.2
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• pp.109-126
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• 2018

Librarians, who provide the public with library services at public libraries, are employees whose jobs are often require emotional labor. The emotional labor of librarians working at public libraries can result in stresses caused by the discrepancy between the library's emotional requirements and the librarian's personal emotions, which may influence organizational effectiveness, such as organizational commitment and job satisfaction. In that, this study intends to examine the influence of emotional labor on the organizational commitment and job satisfaction of librarians working at public libraries. To do so, based upon the conceptual underpinning through literature reviews of librarians working at public libraries and emotional labor, this study constructs a theoretical framework of organizational commitment and job satisfaction of librarians. Using a questionnaire survey method, this study surveys 238 public library staff from 33 public libraries in the Seoul metropolitan area, statistically examines the response through the SPSS20 statistical package, and analyzes the relationship between and among the variables. Based on the analysis, discussion on the influence of the emotional labor on organizational commitment and job satisfaction of librarians working at public libraries follows.

• Journal of Korean Library and Information Science Society
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• v.53 no.3
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• pp.215-240
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• 2022

The purpose of this study is to examine the perception of librarians on the role of public libraries related to disasters. For this purpose, the study conducted an online survey for librarian. The survey is composed of 34 questions, including the questions asking librarians' perceptions about the roles of public libraries related to the disasters derived from literature review. The research results are as follows; First, although librarians were not well aware of the roles of public libraries related to disasters, they generally supported the necessity of the role and evaluated the benefits of the role highly. Second, librarians recognized the necessity of the role of the library in the following order of importance; psycho-emotional support for citizens who have experienced disasters; cooperation with disaster support agencies; disaster shelter; disaster information service; archiving disaster experiences of residents; outreach services; community support. Third, librarians recognized that psycho-emotional support services for residents suffering from disasters were the most necessary and beneficial to residents. Fourth, librarians' perceptions of disaster-related library roles changed based on their position and the type of library they belong to. On the basis of these results, the research discussed and suggested what roles each public library should play and what services it should plan, and how it should be implemented during the disaster.

• Journal of Korean Library and Information Science Society
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• v.46 no.2
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• pp.29-48
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• 2015

The aim of this study is to analyze the functional ego state of public librarians who should take a role of an information intermediary for children and young adults through the ego-gram which is suggested in transactional analysis theory and review their limit and feasibility as instructors. As a result of analysis, the whole ego state type of public librarians is founded to be N-type(Nightingale type) like NP-AC-A-CP-FC. The characteristics of this type can be interpreted as 'to show the tendency of self-denial in spite of their dedication.' So, the public librarians have to do their best to develop A(Adult), CP(Critical Parent) and FC(Free Child) ego state to take the requirements and behaviors of children and young adults in nurturing attitudes and enhance their autonomy and creativity through active mutual interaction. Improving A and FC is also very helpful to decrease their stress and raise their job satisfaction.

• Journal of Korean Library and Information Science Society
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• v.41 no.1
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• pp.51-76
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• 2010

This study discussed the trends and characteristics of mental health services in the public libraries of North America. To accomplish this, this study collected its data through literature surveys, observations and interviews with librarians within the Vancouver public library system. The results show that there were many cases in which patrons asked public libraries for information on their mental health problems and the public libraries helped the patrons cope with their problems. The public libraries' assistance programs for national tragedies and natural disasters were temporary services. On the other hand, public libraries were continuously advising and guiding patrons dealing with emotional and psychological problems through the readers' advisory and information services. Specifically, public libraries were actively assisting various sensitive issues that are generated in the development of children and youths(for example, adoption, divorce and separation, remarriage, family, friendship, disabilities, death, self-esteem, emotions, bulling, violence, abuse, suicide, illness, addiction, sexual health, youth pregnancy and so on). The key role of librarians under these circumstances was to guide and recommend appropriate books and professional institutions that help solve the problems.

• Journal of Korean Library and Information Science Society
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• v.30 no.4
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• pp.163-181
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• 1999

The purpose of this study is to confirm what the stress factors are in performing their jobs among librarians in Public libraries. The study further investigates to figure out the difference of the degree in cognition of job stress according to demographic characteristics of individuals and the impacts of the stress factors on job satisfaction. A survey was conducted for the study sending questionaires to 113 librarians working in 14 Public libraries in Pusan. The results of the study are followings: 1) Females experience higher job stress than males. 2) The younger the age, the higher the job stress. Also, the shorter the year at work, the higher the job stress. 3) The lower the license class, the higher the job stress. Also, singles than married have higher job stress. 4) In the impacts of stress factors on job satisfaction, role conflict is the most powerful factor, and then role overload, career development, role underload, role ambiguity and interpersonal relation, each in order.