• Title/Summary/Keyword: 성과관리프로세스

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A Legal Study on Safety Management System (항공안전관리에 관한 법적 고찰)

  • So, Jae-Seon;Lee, Chang-Kyu
    • The Korean Journal of Air & Space Law and Policy
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    • v.29 no.1
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    • pp.3-32
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    • 2014
  • Safety Management System is the aviation industry policy for while operating the aircraft, to ensure the safety crew, aircraft and passengers. For operating a safe aircraft, in order to establish the international technical standards, the International Civil Aviation Organization has established the Annex 19 of the Convention on International Civil Aviation. As a result, member country was supposed to be in accordance with the policy of the International Civil Aviation Organization, to accept the international standard of domestic air law. The South Korean government announced that it would promote active safety management strategy in primary aviation policy master plan of 2012. And, by integrating and state safety programmes(ssp) and safety management system(sms) for the safe management of Annex 19 is to enforce the policy on aviation safety standards. State safety programmes(ssp) is a system of activities for the aim of strengthening the safety and integrated management of the activities of government. State safety programmes(ssp) is important on the basis of the data of the risk information. Collecting aviation hazard information is necessary for efficient operation of the state safety programmes(ssp) Korean government must implement the strategy required to comply with aviation methods and standards of the International Civil Aviation Organization. Airlines, must strive to safety features for safety culture construction and improvement of safety management is realized. It is necessary to make regulations on the basis of the aviation practice, for aviation safety regulatory requirements, aviation safety should reflect the opinion of the aviation industry.

A Study on the Construct Building of Service Quality in the International Passenger Terminal (해상여객터미널에 있어서 서비스품질 구성요인 개발에 관한 연구)

  • Kwon, Jae-Hyun;Han, Chul-Hwan;Lee, Su-Ho
    • Journal of Korea Port Economic Association
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    • v.25 no.1
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    • pp.107-124
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    • 2009
  • In order to create value for maritime tourism industry, new port infrastructures have been planned, improvements in passenger terminal services have been designed, and new maritime transport technologies have been applied, so that ports improve their efficiency and the quality of their service more than their national and international competitors. Thus, the purpose of this study is to verify the dimensions of the service quality of ocean passenger terminal. Based on a survey of 260 customers in port of Busan and Inchon, terminal service quality's five main dimensions have been checked regarding their fit with the use of Confirmatory Factor Analysis. Empirical results support that this is a valid instrument for measuring service quality of a ocean passenger terminal. The interactive sequence of computing Cronbach's alpha, corrected item-to-total correlation, and factor analysis was repeated a few times and resulted in a final set of 19 items representing five distinct dimensions-tangibles, responsiveness, knowledge, reliability, and accessibility. This finding provides the more appropriate instrument to evaluate the customers perception as well as to measure the service quality of ocean passenger terminal.

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Estimate Customer Churn Rate with the Review-Feedback Process: Empirical Study with Text Mining, Econometrics, and Quai-Experiment Methodologies (리뷰-피드백 프로세스를 통한 고객 이탈률 추정: 텍스트 마이닝, 계량경제학, 준실험설계 방법론을 활용한 실증적 연구)

  • Choi Kim;Jaemin Kim;Gahyung Jeong;Jaehong Park
    • Information Systems Review
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    • v.23 no.3
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    • pp.159-176
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    • 2021
  • Obviating user churn is a prominent strategy to capitalize on online games, eluding the initial investments required for the development of another. Extant literature has examined factors that may induce user churn, mainly from perspectives of motives to play and game as a virtual society. However, such works largely dismiss the service aspects of online games. Dissatisfaction of user needs constitutes a crucial aspect for user churn, especially with online services where users expect a continuous improvement in service quality via software updates. Hence, we examine the relationship between a game's quality management and its user base. With text mining and survival analysis, we identify complaint factors that act as key predictors of user churn. Additionally, we find that enjoyment-related factors are greater threats to user base than usability-related ones. Furthermore, subsequent quasi-experiment shows that improvements in the complaint factors (i.e., via game patches) curb churn and foster user retention. Our results shed light on the responsive role of developers in retaining the user base of online games. Moreover, we provide practical insights for game operators, i.e., to identify and prioritize more perilous complaint factors in planning successive game patches.

Development of the Prototype of Integrated Information System for Conflation and Utilization of Land and Building Information (토지·건물정보의 융복합 및 활용을 통한 통합정보시스템 프로토타입 개발)

  • Park, Woo-Jin;Jeong, Dong-Hoon;Park, Jung-Hee
    • Journal of Cadastre & Land InformatiX
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    • v.46 no.2
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    • pp.341-356
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    • 2016
  • Land information and building information have highest utilization and importance in real estate and city administration area. However, providing integrated information service was difficult because conflation and integrative utilization was not easy. In this study, necessity of integrated information system, direction of integration, method of conflation and design of integrated system for land and building information are presented. In addition, the prototype system is developed and possibility of application of integrated information is proposed. For this purpose, current situation of management of land and building information was analyzed. Based on the analysis, matching and conflation processes among spatial and attribute data were applied to land and building information. Using integrated land building information DB, integrated information system and functions were designed and the prototype system was constructed. At last, information service examples in real estate and city administration area were suggested through system operation by LX.

A Secure Energy-Efficient Routing Scheme Using Distributed Clustering in Wireless Sensor Networks (무선 센서 네트워크에서 분산 클러스터링을 이용한 안전한 에너지 효율적인 라우팅 기술)

  • Cheon, EunHong;Lee, YonSik
    • Convergence Security Journal
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    • v.16 no.5
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    • pp.3-9
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    • 2016
  • The wireless sensor networks have become an economically viable monitoring solution for a wide variety of civilian and military applications. The main challenge in wireless sensor networks is the secure transmission of information through the network, which ensures that the network is secure, energy-efficient and able to identify and prevent intrusions in a hostile or unattended environment. In that correspondence, this paper proposes a distributed clustering process that integrates the necessary measures for secure wireless sensors to ensure integrity, authenticity and confidentiality of the aggregated data. We use the notion of pre-distribution of symmetric and asymmetric keys for a secured key management scheme, and then describe the detailed scheme which each sensor node within its cluster makes use of the pre-distribution of cryptographic parameters before deployment. Finally, we present simulation results for the proposed scheme in wireless sensor network.

Overcoming Barriers of Knowledge Sharing through Communities of Practice: A Case Study of Steel Company (실행공동체를 이용하여 지식공유의 제약사항 극복: 철강회사 사례를 중심으로)

  • Hong, Dae-Geun;Koo, Choong-Hyo;Suh, Eui-Ho
    • Information Systems Review
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    • v.11 no.2
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    • pp.131-145
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    • 2009
  • Knowledge management is systematic management of vital knowledge resources and its associated processes of creating, gathering, organizing, diffusion, use and exploitation. A key challenge emerging for such organizations is how to encourage knowledge sharing within organization because knowledge is the organization's intellectual capital, of increasing importance in promoting competitive advantages. Isolated initiatives for promoting knowledge sharing and team collaboration, without taking consideration of the knowledge sharing limitations and constraints can defeat further development of KM culture. This article investigates knowledge sharing bottlenecks and proposes the use of community of practice as an effective instrument for knowledge sharing. The article demonstrates the opportunity for overcoming barriers of knowledge sharing through the application of communities of practice. The article introduces a steel company case as the best practice of communities of practice. Then, the paper empirically analyzes the case study to provide evidence for the feasibility and effectiveness of the proposed approach.

Design and Implementation of Kernel Binder Cache for Accelerating Android IPC (안드로이드 IPC 가속화를 위한 커널 바인더 캐쉬의 설계 및 구현)

  • Yeon, Jeseong;Koh, Kern;Lee, Eunji
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.16 no.5
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    • pp.33-38
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    • 2016
  • In Android platform, as applications invoke various service functions through IPC (Inter-Process Communication), IPC performance is critical to the responsiveness in Android. However, Android offers long IPC latency of hundreds of micro-seconds due to complicated software stacks between the kernel Binder and the user-level process Context Manager. This separation provides modularity and flexibility, but degrades the responsiveness of services owing to additional context switching and inefficient request handling. In this paper, we anatomize Android IPC mechanisms and observe that 55% of IPC latency comes from the communication overhead between Binder and Context Manager. Based on this observation, this paper proposes a kernel Binder cache that retains a popular subset of service function mappings, thereby reducing the requests transferred to the user-level daemon. The proposed Binder cache is implemented in Android 5.0 and experimental results with various benchmarks show that the proposed cache architecture improves performance by 52.9% on average.

Development of a Freeway Incident Detection Model Based on Traffic Congestion Classification Scheme (교통정체상황 분류기법에 기초한 연속류 돌발상황 검지모형 개발 연구)

  • Kim, Young-Jun;Chang, Myung-Soon
    • Journal of Korean Society of Transportation
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    • v.22 no.6
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    • pp.175-196
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    • 2004
  • This study focuses on improving the performance of freeway incident detection by introducing some new measures to reduce false alarms in developing a new incident detection model. The model consists of the 5 major components through which a series of decision makings in determining the given traffic flow condition are made. The decision making process was designed such that the causes of traffic congestions can be accurately classified into several types including incidents and bottlenecks according to their unique characteristics. The model performance was tested and found to be compatible with that of the existing well-recognized models in terms of the detection rate and detection time. It should noted that the model produced much less false alarms than most of the existing models. The study results prove that the initial objective of the study was satisfied as it was an experimental trial to improve the false alarm rate for the incident detection model to be more pactically usable for traffic management purposes.

A Study on the Impact of IT and SCM Process Management Capability on e-SCM Performance (IT와 SCM 프로세스 관리역량이 e-SCM 성과에 미치는 영향에 관한 연구)

  • Lee, Sun-Ro;Kim, Ki-Young
    • Asia pacific journal of information systems
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    • v.17 no.3
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    • pp.79-103
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    • 2007
  • The main purpose of this study is to define antecedents that influence e-SCM synchronization and to investigate how it affects e-SCM performance. We, therefore, investigate (1) the impact of firms' internal IT planning capabilities on e-SCM synchronization and on SCM process management capability, (2) the impact of firms' internal IT infrastructure on e-SCM synchronization and on SCM process management capability, (3) the impact of firms' internal SCM process management capabilities on e-SCM synchronization, and finally (4) the impact of e-SCM synchronization on SCM performance. A survey has been administrated to the firms' SCM and marketing staffs and 171 returns analyzed. The results show that (1) IT plan has not direct impacts on e-SCM synchronization, but has direct impacts on organizational support, purchasing, and operations processes except logistics process. IT plan, however, has indirect impacts on e-SCM synchronization through purchasing and operations of SCM process management capability. (2) IT infrastructure has both direct and indirect effects on e-SCM synchronization, and also has direct impacts on organizational support, purchasing, and operations processes except logistics process. (3) SCM process management capabilities have direct impacts on e-SCM synchronization. Among these SCM core processes purchasing positively influences operations, which in turn positively influences logistics process management capability. (4) e-SCM synchronization has positive impacts on SCM performance indicator (SCOR), such as delivery reliability, responsiveness & flexibility, and cost. These results indicate that e-SCM synchronization can be critical to achieve better internal performance like cost and external performance like delivery reliability, responsiveness & flexibility of firms' SCM. In sum, this study demonstrates that the intervening role of e-SCM synchronization between e-SCM performance and IT management capability and between e-SCM performance and SCM core process management capability has been significant in achieving better e-SCM performance. Therefore, it can be suggested that e-SCM performance should be accomplished in consequence of the acceleration of e-SCM synchronization through the enhancement of preceding factors for the e-SCM synchronization.

A Proposal for the Establishment of Archival Community in the East Asia (동아시아 기록공동체 형성 방안)

  • Kwak, Kun-Hong
    • The Korean Journal of Archival Studies
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    • no.32
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    • pp.219-236
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    • 2012
  • It is well known that records management is closely related to democracy, and the records management 'innovation' in Korea did also aim to reach democratic 'accountability' and 'governance'. Likewise, the first reason this article deals with the establishment of archival community in the East Asia is to help promote democracy and form a co-operative relations in the region through records management. Secondly, the distorted view of history easily found in the history textbooks of each countries should be corrected for the 21st East Asia in peace. Records and memories in the past are main components for the present and the future. A great many records to solve the disputes over history still remains inaccessible at large in the archives of the East Asia. A coming archival community will endeavor to disclose and share the historical records for harmonious awareness of history. Cooperation and solidarity within archival community in the East Asia featuring democratic accountability, governance and more records disclosure can be a brand-new start for peace and 'better' democracy in his region.