• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2018.11a
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• pp.222-224
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• 2018

본 연구는 해양원격의료서비스의 특성이 선원의 만족도 및 충성도에 미치는 영향을 규명하기 위해 서비스를 받은 선원 103명을 대상으로 설문조사를 실시하여 자료를 분석하였다. 본 연구의 주요 결과는 다음과 같다.ⅰ) 서비스 질이 높을수록 만족도는 높았다, ⅱ) 만족도가 높을수록 충성도는 높았다, ⅲ) 연령에서 30세미만 보다 40미만의 선원들이 만족도가 낮았다. ⅳ) 총 승선경력이 5-10년 미만인 선원이 5년 미만인 선원보다 만족도가 높았다, ⅴ) 승선경력이 10-15년 미만인 선원이 5년 미만인 선원보다 만족도가 높았다, ⅵ) 승선경력이 25년 이상인 선원이 5년 미만인 선원보다 만족도가 높았다.

• Journal of Navigation and Port Research
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• v.42 no.6
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• pp.406-414
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• 2018

The objective of this study was to analyze the effect of characteristics of maritime telemedicine (service quality, recognition or not of service, health counselling service experience or not) on seafarer's satisfaction, and also analyze the effect of seafarer's satisfaction on loyalty. This study's data was collected from the Research Report of Survey of telemedicine service subjects in 2017 conducted in the maritime telemedicine pilot project. However, only 103 seafarers who received maritime telemedicine (Tele-Monitering) services were analyzed statistically. The main results of this study were as follows. ⅰ) Better service quality led to higher levels of satisfaction, ii) High levels of seafarer's satisfaction led to high levels of loyalty, iii) Seafarers whose age is under 50 than 30 years old are less satisfied, ⅳ) In total boarding career, Seafarers with more than 5 years but less than 10 years were more satisfied than seafarers with less than 5 years, ⅴ) Seafarers with more than 10 years but less than 15 years were more satisfied than seafarers with less than 5 years, ⅵ) Seafarers with more than 15 years but less than 20 years were more satisfied than seafarers with less than 5 years, ⅶ) Also, Seafarers in excess of 20 years were more satisfied than seafarers with less than 5 years, In conclusion, ⅰ) Better service quality led to higher levels of satisfaction and loyalty. Accordingly, the improvement of service quality is not only an important factor in improving satisfaction and loyalty, but also plays an important role in forming a positive image of maritime telemedicine. ⅱ) Seafarers with younger age and lower overall total boarding career were more satisfied. It is believed that the seafarer who are willing to use telemedicine and who are willing to refer to others are young.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2018.05a
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• pp.138-140
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• 2018

이 연구는 선원 개인이 지각하는 직업의식 수준이 자기 효능감과 조직몰입도 및 직무만족도에 미치는 영향과 선박 조직 단위로 승선하고 있는 선원의 직업의식 수준이 선박조직의 집단 응집성과 구성원의 조직몰입도와 직무만족도에 미치는 영향을 실증 연구하였다.

• Journal of Navigation and Port Research
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• v.35 no.3
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• pp.219-226
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• 2011

This study aimed to empirically identify the determinants of turnover intention of seafarers under the recognition that the number of seamen is decreasing. The results of regression analyses on questionnaire survey data are as follows. The more satisfied over wage and working condition, the lower the level of turnover intention of seafarers. The higher social identification and career vision, the lower the level of turnover intention of seafarers. In addition to this, older, married seamen were found to have lower turnover intention as compared to younger, unmarried ones. Lastly, four-year college graduates were, on the other hand, found to have higher turnover intention.

• Journal of Navigation and Port Research
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• v.36 no.3
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• pp.149-155
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• 2012

This study primarily analyzed the use of shipping companies' welfare program by the characteristics of crew's demography and working condition on board, and next examined the effect of the satisfaction to the program on the organizational commitment and job satisfaction to the companies, in order to survey the shipping companies' welfare reality which has performed an influential role to meet the various welfare needs of personal crew. According to the findings in the recent survey of 459 seamen on board, there are differences among the use of the program by crew's the tolerance to work on board and personal characteristics, for example, age, marriage, position, period on board, and years of service. Moreover, the study verified the fact that the higher satisfaction to the use of those program, the higher organizational commitment and job satisfaction of crew.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2011.11a
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• pp.46-48
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• 2011

선원들은 '배'라는 한정된 생활공간에서 공동생활을 하면서 선원만의 특수한 생활형태를 형성하고 있다. 즉 선원근로자들은 선상작업을 통하여 통일적이고 협동적인 과업수행을 요구 받으며, 바다라는 고립적 환경에서 장기간 단조로운 집단생활로 인하여 상당한 스트레스에 노출되어 있을 것으로 예상된다. 또한 선내의 환경은 운항에 따른 높은 수준의 소음과 선체의 동요, 한랭과 폭염, 습도 등에 노출되어 있으며, 장시간 격리된 채 바다에서 생활함으로써 가족, 친구 등과의 교류의 기회가 제약됨으로써 이러한 요인들 또한 스트레스로 작용할 가능성이 높은 직업군이다. 본 연구에서는 선상환경에서 선원들의 스트레스 요인과 그 대처방안을 모색하고자 그 기초조사로써 예부선 선원근로자의 직무스트레스와 직무만족도 조사를 실시하였다.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2018.11a
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• pp.278-279
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• 2018

Crew on board perform their respective duties in a limited space. Personal factors and job stress affect job satisfaction of seafarers. In this study, it was conducted for a basic survey on relationship stress and satisfaction among the crew members' job stress factors. Job stress of crew who are responsible for the navigation was higher than that of managerial staff, and job satisfaction of navigating crew was also lower than managerial crew. In order to compensate for these results, it is necessary to change the recognition of the managerial personnel. It is necessary to develop and operate education programs to prevent these factors beforehand.

• Proceedings of KOSOMES biannual meeting
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• 2017.04a
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• pp.43-43
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• 2017

• Journal of Korea Port Economic Association
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• v.33 no.3
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• pp.121-138
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• 2017

Organizational culture represents values and beliefs that members share and is a factor that influences the behavior of organizational members. Understanding organizational culture is a source of competitive advantage to increase the rate of success and efficient management of the organization. The purpose of this study is to determine the relationship between job satisfaction and the turnover intention of sailors. To achieve its purpose, the study was developed by examining the properties to be used for the demonstration and the purpose of the study, and verifying the hypothesis through empirical analysis. Empirical analysis showed that developmental, rational, and group cultures among organizational culture have a significant impact on job satisfaction. When the organizational culture has a group culture and an extrinsic factor to job satisfaction, it has a negative effect on turnover intention. This implies that the shipping company needs to foster organizational culture to feel like growing for Sailors themselves and to improve relationship and cooperation with other sailors rather than trying to control strongly. The shipping company will need to educate members and manage its organizational culture consistently for improving the organizational culture.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2013.06a
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• pp.242-244
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• 2013

한국에서 해운산업으로 배출되는 여성 인력은 년 간 800여명에 이른다. 그 중 과반수의 이하의 여성인력만이 매 년 해운선사에 취업하여 종사하고 있으나, 여러 가지 현안 사항들로 채용의 기회는 남성에 비해 현재까지는 적은 편이다. 여성 해기사의 고용기피 이유들 중 하나는 여성해기사가 실제 취업활동시 '남성에 비해 우월하지 않을 것이다' 라는 사회적 인식의 차이도 영향을 미친다는 가정하에 실제 여성 해기사와 승선 경험이 있는 선원과 그렇지 않은 선원을 대상으로 여성 해기사의 업무 성취도, 팀협력, 의사소통 능력, 직업 만족도 및 직업에 관한 책임감의 범위로 인식의 차이를 설문조사하였다.