• Journal of the Institute of Electronics and Information Engineers
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• v.51 no.6
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• pp.162-168
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• 2014

'Personal Healthcare Records' (PHR) is a service for providing individual clinical data to patients. PHR service should be useful for the patient and healthcare service providers. This study has aimed at not only providing patients' clinical data but also developing optimized healthcare service for every patients. The research has been conducted as 3 phases: formal case analysis, caregivers interviews and patients interviews. The patients interviews were limited to cancer patients. As results, 3 key functions have been developed. First, it offers patient's clinical pathway as a personalized medical treatment scheduler. Second, it supplies Question & Answer board on online. Last, it supports patients to input their healthcare record. This Myongji PHR service has 3 months of pilot test on web and mobile application(android version). For further commercialized PHR service, the standardization for clinical pathway registration and user convenience need to be considered.

• Journal of Distribution Research
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• v.13 no.3
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• pp.127-154
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• 2008

For the large scale retailers such as chain discount stores and specialty stores, having measurement tool to maintain service quality can be very crucial to sustain high and same level of service qualities around multiple stores. This study aims to develop service quality scales of large-scale stores using Korean discount store cases. We have studied the previous service quality measures including RSQS(Retail Service Quality Scale) and have modified and developed our own scale model called KD-SQS(Korea Discount Service Quality Scale). The following six components have been revealed as the basic dimensions of service quality of Korean discount stores: basic benefits, promotion, personal interactions, physical aspects, policy and additional convenience. Our scales have been verified through various validity and reliability tests.

• Journal of Digital Convergence
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• v.11 no.11
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• pp.747-751
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• 2013

Researches on U-Healthcare service integrating medical information and IT technologies are actively conducted. U-Healthcare service is the next generation's medical paradigm that ensures conveniences to many users so that the society recognizes the importance and attempts for commercialization through various business model are performed. To form such U-Healthcare service market safely, various policies on the social structure should be established through the standard and the medical law to systemize of the medical information led by the governmen. Especially, the government's security policy to ensure the safety for the government leading visualization of U-Healthcare should be firmly established. Firstly, this paper presents U-healthcare Service and policy guideline. Secondly, it analyzes security threatening factors for the safe U-Healthcare service. By classifying the analyzed security threatening factors based on three major elements of the security, Confidentiality, Integrity and Availability of security policy for each element is proposed.

• Journal of Internet Computing and Services
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• v.10 no.6
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• pp.51-79
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• 2009

Today the service industry is growing, and differentiated services for marketing and service quality is emerging as a serious problem. Until now, the WebCam is used for observation, and the negative aspects, such as from a human rights issue has become. Discipline and Punish is not to use a webcam to customer satisfaction research is needed. Therefore, wireless monitoring in WebCam service quality of the service reconfiguration and service quality factors for the configuration of the customer's preference regarding how research was recognized. Configuration of the service quality factors WebCam service customer satisfaction and customer loyalty was to identify factors that affect. These services to study the correlation between the quality variables WebCam provides wireless monitoring services for the preschool and children, a survey of the house. Configuring a wireless monitoring service quality in order to research the factors WebCam video quality and transmission speed, mobility and portability, convenience, visibility, reliability, and the interaction of the castle set. Severely and video quality and transmission speed, visibility, reliability, customer satisfaction, the interaction factors are said. Inclination to participate in social issues, innovation, digital devices that use a skilled, depending on the difference in the service quality has been confirmed. However, the age and quality of service awareness and job types showed a low correlation, and the marketing of these results will be discussed and how that can be used.

• Journal of Korean Society of Transportation
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• v.30 no.1
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• pp.149-159
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• 2012

The evaluation of public transit service quality is more complicated than evaluating other aspects of transportation service. Although various measures of effectiveness [MOEs] for transit service have been studied and applied, a more comprehensive and accurate MOE is still required. In the past, either data from user surveys or the experience of bus agency administrators and/or engineers used to measure the quality of service. However, recently, with reliable and accurate real time data from BMS(Bus Management System) and BIS(Bus Information System), more reliable and accurate MOEs are available. This study develops a service evaluation model from users' perspectives, which is based on user' cost models that consider passenger access time, riding time, waiting time, and discomfort due to in-vehicle overcrowding, violation of traffic laws, and accident rate. For validating proposed model, data from the BMS and transit-fare cards (T-Money Card) for Seoul's No. 472 main bus line were used. Models developed in this study provided reliable results.

• Journal of the Korean Society for Library and Information Science
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• v.53 no.4
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• pp.231-254
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• 2019

Library website is medium for connecting library information resources and users. However, searching and accessing methods to information resources in library websites and retrieval systems are mostly designed for users. So, the disabled users have difficulty accessing and using library information resources through library websites. Therefore, the author carried on current status study and analysis on the retrieval system of the national and public library websites in Korea. And then, the author proposes improvement plan in order to enhance satisfaction with information needs of disabled users and to use a basic study for construction of retrieval system of library websites for disabled users.

• KSCE Journal of Civil and Environmental Engineering Research
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• v.32 no.2D
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• pp.175-182
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• 2012

Korea Train Express (KTX) is now leading the train industry, heralding a new renaissance of transportation and changing the old construction-oriented policy to one based on customers' needs that intends to offer better service in speed, convenience, and space creation around the railroad stations. These new policies aims to provide differentiated 'utility' based services, with the commitment to environmentally friendly 'green growth'. Nevertheless, the new policy has the unspecified 'public' as its target and tends to change bus users to train users rather than automobile users to train users. Furthermore, due to the heavy dependence on automobiles, there exists the definite limit of the new policy to attract the automobile users to train services. The purpose of this paper is to analyze the car dependence in Seoul metropolitan area. Based on the analysis using structure equation modeling, it can be described that environment consciousness and public satisfaction level affect on the car dependence. Author concludes that emotional marketing needs to go with utility marketing and Incentive marketing to weaken the heavy dependence on automobiles and to successfully prompt the change to train services.

• Proceedings of the Korean Society for Information Management Conference
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• 1999.08a
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• pp.113-116
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• 1999

인터넷 이용 경험이 적은 초보자뿐만 아니라 경험자도 인터넷에서 자신에게 필요한 정보를 찾기는 쉽지 않다. 인터넷 정보자원은 급증하는 반면 인터넷 검색엔진이 원하는 정보를 찾아주는 확률은 오히려 줄어들고 있는데 이는 체계적으로 정리되어 있지 않기 때문이다. 본 연구는 인터넷의 잔문 즉 웹브라우저를 실행한 후 처음 접속하는 사이트인 포털사이트(Portal site)를 전문화하여 궁극적으로 포털을 정보이용의 최종 목적지가 될 수 있는 모형을 설계하였다. 이 모형은 도서관이 보유하고 있는 학술정보 뿐만 아니라 인터넷의 정보자원을 체계적으로 정리하고 부가서비스를 제공하여 이용자의 정보이용 편의성을 높이는데 있다.

• Proceedings of the Korea Multimedia Society Conference
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• 2003.11a
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• pp.128-131
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• 2003

최근 인터넷을 대상으로 한 네트워크 공격의 공격 경향은 분산 환경에서 다수 공격자의 대규모 분산 서비스 거부 공격(DoS)의 출현 및 해외 해커들의 국내 전산망을 우회 루트로 활용한 사례의 증가 등 고도화된 불법 행위가 점차 벙죄의 강력한 수단으로 이용되는 추세에 있다. 본 논문은 기존 네트워크 노드기반의 침입탐지시스템에서 효율성과 사용자 편의성을 보완하기 위하여 자기 복제가 가능한 이동 에이전트를 적용하여 호스트 간 자율적인 이동을 통해 관리자에게 네트워크 모니터링을 제공하고 침입을 탐지하는 침입탐지시스템을 제안하였다.

• Proceedings of the Korean DIstribution Association Conference
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• 2005.05a
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• pp.359-378
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• 2005

본 연구는 미국의 지역시장의 전형이라고 할 수 있는 파머즈마켓(farmers market)에 대한 조사연구로서 선진국의 전통시장의 현대화 혁신사례를 벤치마킹하여 우리나라 재래시장의 현대화모델을 정립함에 있어서 시사점을 탐색하는 데 그 목적을 두고 있다. 본 연구는 인터넷을 통한 자료검색을 통하여 미국 파머즈마켓(farmers market)에 현황과 운영 실태를 조사하여 정리하였다. 미국의 대표적인 파머즈마켓(farmers market)으로 Los Angeles의 Gilmore 파머즈마켓(farmers market)과 Seattle소재의 Pike Place Market을 중심으로 시장경영전략과 운영주체를 고찰하고 운영면에서 고객 중심적 편의성 제고를 통한 혁신사례를 소개한다.