• Title/Summary/Keyword: 서비스 비즈니스 혁신

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A Business Ecosystem Approach for E-commerce Service Innovation (온라인 커머스 서비스 혁신을 위한 비즈니스 생태계적 접근)

  • Kwon, Hyeog In;Park, Ju Yeon;Kim, Ju Ho
    • Journal of Information Technology Services
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    • v.20 no.4
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    • pp.1-21
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    • 2021
  • At a time when the e-commerce market is experiencing accelerated growth, with advancements in information and communications technology (ICT), the problems of distribution of counterfeit products and consumer confusion caused by non-face-to-face purchases have increased. Hence, amid intensifying competition, it has become important for e-commerce companies deliver product information more efficiently, provide differentiated services, and secure credibility for consumers by reducing consumer damage from buying counterfeit products. However, even though consumer confusion and the inadvertent purchase of counterfeit products are intensifying in such a market scenario, there are no services that aim to solve such problems. This study examines the conventional e-commerce industry in South Korea through a political, economic, social, and technological (PEST) analysis, based on in-depth interviews with consumers, to derive the pain and gain points of the industry. As a result, the inherent problems of the e-commerce industry were revealed. Through a service value network perspective, services aimed at resolving such issues were derived, and the e-commerce business ecosystem needed to solve this problem was deduced. The findings revealed that the artificial intelligence-based service support platform has become a major driving force within the e-commerce innovation ecosystem by enabling a new way to create and secure value using ICT. This entails a new exchange mechanism and transaction architecture and a new organizational structure that breaks the barriers between industries.

Light and Shadow of Microservice Architecture (마이크로서비스 아키텍처의 빛과 그림자 마이크로서비스 아키텍처 적용 시 고려사항)

  • Yang, In-ho
    • The Korean Journal of Archival Studies
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    • no.60
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    • pp.283-315
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    • 2019
  • The emergence of new business models software industry is demanding a change to technology that can cope quickly and flexibly. In this regard, microservices, which is being addressed as the architecture of the next-generation record management system, has emerged as an agile and convenient architecture. If record-management system with micro-service is developed, agility and expandability with basement of innovation can be ensured. The purpose of study is to suggest efficient ways when record-management system with micro-service is built. For this, tranditional architecture has been checked and main features of micro-service have been explained. Also, it was summarized that three points : 'Short history of micro-service', 'Maturity of technology' and 'Techical level of project team' have to be reviewed when record-management system with micro-service architecture is built. And we suggested some issues to consider when constructing the records management system applying microservices according to the domestic environment.

A Case Study on Effective SCM Establishment of C Corporation under e-Business Environment (e-비즈니스 환경에서의 C기업의 효과적인 SCM 구현에 관한 사례 연구)

  • 이영민;주상호
    • Proceedings of the Korea Inteligent Information System Society Conference
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    • 2002.05a
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    • pp.213-221
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    • 2002
  • e-비지니스환경에서의 SCM의 성공적인 추진을 위해서는 우선 e-business 전략과 Supply Chain 관리 전략의 상하 연계, 조직측면에 있어서의 경영자의 변화에 대한 혁신 능력과 리더쉽, 조직 구성원들과의 비전 공유, 저보기술(IT)을 활용한 보다 차별화된 서비스가 제공되어야 한다. 본 연구는 C기업의 사례로 통해, 기존의 SCM 기법에서 정보기술(IT)의 급속한 발달과 인터넷의 급속한 보급, 그리고 e-비지니스의 등장으로 인하여 경영환경의 변화라는 새로운 패러다임 하에서 다수의 경쟁기업, 정보 네트워크시스템 기반에서 보다 효과적으로 기업과 고객에게 대응하기 위한 기업의 구체적이고 실무적인 전략 측면에서 다루어 보았다는 데 그 의의가 있다. 소비재, 생활용품에 있어서 보다 빠른 납기, 보다 전문적이고 다양화되고 있는 고객의 욕구를 충족시키기 위해 제조기업 측면에서 어떻게 기존의 조직구조 및 업무 프로세스를 혁신 할 것인가를 실제 사례를 통하여 연구함으로써 동종 산업체나 또는 기업의 실무자들에게 있어 큰 도움이 될 것이다.

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A Study on Practicality of R&D Outcomes from the Korean land Spatialization Program

  • Kim, Byung-Guk;Choi, Roon-Sung;Jung, Yeun-J.;Park, Ji-Man;Park, Jae-Min;Park, Dong-Yoon;Lee, Yong-Ik
    • Spatial Information Research
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    • v.16 no.4
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    • pp.385-400
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    • 2008
  • This study investigates how Korean Land Spatialization Group (KLSG) has controlled and managed its own R&D effectively and what particular elements have made it practical. Korean Land Spatialization Program (KLSP) has produced large amounts of practical outcomes for the intelligent land by collaborative 5 core research projects. The well-harmonized cooperations between proving ground, practical business model, and services oriented integration and others have driven the KLSG to an succeedable management. The active role for practicality is prominent with its usefulness and competitiveness. KLSP is financially and administratively supported from Ministry of Land Transport and Maritime Affairs of Korea (MLTM). By investigating relationships between 5 core research projects involved in the R&D projects of KLSG, it has been found out that R&D projects of KLSG bring forth practicality and commercialization. The results of this study presents strategies of KLSP in conducting research for practicality and commercialization of GIS technology and integrated geospatial information.

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Emotion fusion video communication services for real-time avatar matching technology (영상통신 감성융합 서비스를 위한 실시간 아바타 정합기술)

  • Oh, Dong Sik;Kang, Jun Ku;Sin, Min Ho
    • Journal of Digital Convergence
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    • v.10 no.10
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    • pp.283-288
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    • 2012
  • 3D is the one of the current world in the spotlight as part of the future earnings of the business sector. Existing flat 2D and stereoscopic 3D to change the 3D shape and texture make walking along the dimension of the real world and the virtual reality world by making it feel contemporary reality of coexistence good show. 3D for the interest of the people has been spreading throughout the movie which is based on a 3D Avata. 3D TV market of the current conglomerate of changes in the market pioneer in the 3D market, further leap into the era of the upgrade was. At the same time, however, the modern man of the world, if becoming a necessity in the smartphone craze new innovation in the IT market mobile phone market and also has made. A small computer called a smartphone enough, the ripple velocity and the aftermath of the innovation of the telephone, the Internet as much as to leave many issues. Smartphone smart phone is a mobile phone that can be several functions. The current iPhone, Android. In addition to a large number of Windows Phone smartphones are released. Above the overall prospects of the future and a business service model for 3D facial expression as input avatar virtual 3D character on camera on your smartphone camera to recognize a user's emotional expressions on the face of the person is able to synthetic synthesized avatars in real-time to other mobile phone users matching, transmission, and be able to communicate in real-time sensibility fused video communication services to the development of applications.

Exploring Changes in Organizational Culture after Firm-Wide Institutionalization of Smart Work: Case of a Service Company 'H' (스마트워크 후 조직 문화 변화 연구: 서비스 대기업 'H사' 사례)

  • Jang, Minje;Nam, Eunwoo;Lee, Jungwoo
    • Knowledge Management Research
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    • v.22 no.1
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    • pp.85-103
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    • 2021
  • While there is a rapid transition to smart work due to COVID-19, not many studies have measured the changes in organizational culture after firm-wide institutionalization of smart work. Through a questionnaire and a series of stakeholder interviews, this study examined how and to what extent employees' perception of organizational culture changed after the introduction of smart work in a large leisure service company H in South Korea. The working culture of the organization is measured as the changes in the organizational members' perception on seven dimensions: strategic innovativeness, organizational flexibility, fair human resource management, rational decision making processes, organizational vitality, trustful collaboration, proactive leadership. The results demonstrated that, after the introduction of smart work, the organizational members' perception on strategic innovativeness, organizational flexibility, organizational vitality, trustful collaboration have declined significantly while the changes in fair human resource management, rational decision making processes, and proactive leadership are insignificant. Though found to be insignificant, follow up interviews revealed that participants think that the role of management leadership is very critical for the smart work systems to be institutionalized successfully. While the smart work may have different effects depending upon industry or organizational characteristics, this study present a case for changes in organizational culture after institutionalizing smart work. Implications are discussed with further research issues at the end.

Case Study on Success and Innovation Activities of Women Entrepreneurs: Focusing on Startups (여성 창업가의 성공과 혁신활동에 대한 사례 연구 : 스타트업을 중심으로)

  • Hong, Jungim;Kim, Sunwoo
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.16 no.1
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    • pp.55-69
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    • 2021
  • For the national economic development, the participation of women in the social and economic activities is crucial. The popularization of start-ups, digital transformation, and WEconomy trends have lowered the barriers to opportunities for women to start a business and provide an environment in which women can grow faster. This paper examines the significance and process of success of women entrepreneurs and the characteristics of innovation strategies and achievements by linking the recently changing business environment of a company, factors influencing the success of women entrepreneurship, and innovation activities. To this end, four companies' cases were analyzed in the fields of distribution/service and consumer products/services, which are areas of large investment among female startups. The result shows that women entrepreneurs recognize the meaning of success as creating and continuing to create a 'corporate value through establishing a trust relationship with customers' within the 'balance between personal life and work.' In terms of the business ecosystem, women entrepreneurs strive for 'business activities based on the win-win growth of consumers, producers and sellers' for success, and rather 'focus on the process with a problem-solving approach' rather than achieving performance-oriented goals. Also through excellent power of observation, flexibility, and execution power, women entrepreneurs conduct business by adapting to changing trends. In terms of innovation activities, the innovation strategy of women-led companies puts priority on 'creating the value customers want' and focuses on innovation in the 'customer-centric business model' rather than technological innovation. As such, women-led companies show several differentiated characteristics, which enable them to create corporate value and achieve sustainable growth. The barriers to challenges and opportunities for women to start a business have been lowered, and an ecosystem has been created for female startups to grow. But why are there still so few women entrepreneurs, and the answer to where we need to close these gaps is ultimately a close analysis and investigation of the field. We must present milestones for growth steps through the accumulation of case studies of women startups that have exited. In addition, women can stand as economic agents only when the policy targets are subdivided and specific approaches to child-rearing and childcare for women entrepreneurs must be taken. This paper expects to serve as basic data for follow-up studies and become the basis of research for women entrepreneurs to grow as economic agents.

Ambidextrous Leadership and Innovative Work Behavior: Evidence from South Korea Semiconductor Industry (양손잡이 리더십과 혁신적인 업무 행동: 한국 반도체 산업의 증거)

  • Henry Ameyaw Domfeh;Henry Ofori;Sora Yoon;Juyoung Kang
    • Journal of Information Technology Services
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    • v.22 no.3
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    • pp.1-27
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    • 2023
  • The semiconductor industry is a competitive, complicated and a cyclical sector with a highly dynamic business climate which requires an effective leadership style to operate and succeed. This study explores the important issue of how leadership facilitates employee innovative work behaviors in the semiconductor industry. Based on the assumptions of the ambidextrous leadership theory and social exchange theory, we collected data from 300 workers employed in the semiconductor industry of South Korea. The study investigated (1) the impact of ambidextrous leadership on innovative work behavior, (2) the mediating effects of workers decision-making autonomy and workplace learning in the relationship between ambidextrous leadership and innovative work behavior, (3) the moderating role of resistance to change in the relationship between ambidextrous leadership and workplace learning, and (4) the moderating role of openness to experience in the relationship between ambidextrous leadership and innovative work behavior. SmartPLS 4 and SPSS v24 was used to analyze our data. The study revealed that ambidextrous leadership positively influences workers innovative work behavior. In addition, decision-making autonomy and workplace learning partially mediated the relationship between ambidextrous leadership and innovative work behavior. Moreover, resistance to change was found to be a significant moderator in the relationship between ambidextrous leadership and workplace learning. Based on these findings, we conclude that ambidextrous leadership is very imperative for semiconductor businesses seeking to foster employee innovative work behaviors. Theoretical and practical implications of the study are also discussed.

The Requirements of the Technical Measures in the DTV Broadcasting Program (DTV 방송프로그램의 기술적 보호조치에 대한 고려사항)

  • Oh, Moon-Kyun;Nam, Je-Ho;Hong, Jin-Woo
    • Proceedings of the Korean Society of Broadcast Engineers Conference
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    • 2008.11a
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    • pp.3-6
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    • 2008
  • 본 논문에서는 국내에서 DTV 전환에 대비한 DTV 방송프로그램의 기술적 보호조치 방안 마련을 위하여 기술적 보호조치의 의의 및 분류, 해외의 기술조치 방안에 대하여 살펴보고 이를 바탕으로 기술적 보호조치에 필요한 요구사항을 도출하여 보았다. 무엇보다 기술적 보호조치는 사용자의 사용권한을 제한하지 말아야 하며 (공정이용 보장), 기술혁신을 저해하지 말아야 할 것이고, 또한 합리적인 비즈니스 모델을 제시하는 것이 중요하다. 또한 국내 지상파 방송은 무료 보면적 서비스라는 일반 시청자들의 인식으로 인하여, 지상파 DTV 방송프로그램의 기술적 보호조치 도입에 대한 시청자의 심리적 거부감이 강하므로 이를 해소하면서 합리적인 기술적 보호조치 방안을 마련하는 것이 중요한 과제이다.

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Business Trends and Development Directions of Emotional Content Technology as an Alternative Communication (대체소통으로서 감성콘텐츠 기술의 사업동향 및 발전방향)

  • Rim, M.Y.;Joo, S.U.
    • Electronics and Telecommunications Trends
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    • v.31 no.2
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    • pp.41-50
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    • 2016
  • 언어나 문자를 대신하여 소통하고 감정을 전달하는 다양한 장르의 콘텐츠 중에 기호나 그림 등을 이용해 아이콘, 이모티콘, 스티커, 캐릭터 등으로 표현하는 디지털 형상들을 비주얼 감성콘텐츠라 할 수 있다. 초기 감성콘텐츠는 소통의 보조수단으로 간단한 이미지였으나, 현재에는 움직이고 소리 나는 영상에 이르기까지 수천 종류가 유통되고 있으며, 메신저 사업의 킬러 서비스로 부상하고 있다. 향후 감성콘텐츠는 언어나 문자로 표현하기 곤란한 사용자의 생각과 느낌을 주고받는 소통의 대체수단으로 정착될 전망이다. 또한, 변형과 편집이 가능한 감성콘텐츠가 개발되어 사용자는 간단한 조작만으로 다양한 감성을 표현할 수 있을 것으로 보인다. 이 논문은 대체소통으로서 비주얼 감성콘텐츠의 개념을 정립하고, 주요 감성콘텐츠의 추진내용과 사업동향 분석, 비즈니스 전략과 기술혁신 발전방향을 제시하고 있다.

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