• Title/Summary/Keyword: 서비스산업 효율성

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A Coexistence Model in a Dynamic Platform with ICT-based Multi-Value Chains: focusing on Healthcare Service (ICT 기반 다중 가치사슬의 동적 플랫폼에서의 공존 모형: 의료서비스를 중심으로)

  • Lee, Hyun Jung;Chang, Yong Sik
    • Journal of Intelligence and Information Systems
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    • v.23 no.1
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    • pp.69-93
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    • 2017
  • The development of ICT has leaded the diversification and changes of supplies and demands in markets. It also caused the creations of a variety of values which are differentiated from those in the existing market. Therefore, a new-type market is created, which can include multi-value chains which are from ICT-based created markets as well as the existing markets. We defined the platform as the new-type market. In the platform, the multi-value chains can be coexisted with multi-values. In true market, when a new-type value chain entered into an existing market, it is general that it can be conflicted with the existing value chain in the market. The conflicted problem among multi-value chains in a market is caused by the sharing of limited market resources like suppliers, consumers, services or products among the value chains. In other words, if there are multi-value chains in the platform, then it is possible to have conflictions, overlapping, creations or losses of values among the value chains. To solve the problem, we introduce coexistence factors to reduce the conflictions to reach market equilibrium in the platform. In the other hand, it is possible to lead the creations of differentiated values from the existing market and to augment the total market values in the platform. In the early era of ICT development, ICT was introduced for improvement of efficiency and effectiveness of the value chains in the existing market. However, according to the changed role of ICT from the supporter to the promotor of the market, ICT became to lead the variations of the value chains and creations of various values in the markets. For instance, Uber Taxi created a new value chain with ICT-based new-type service or products with new resources like new suppliers and consumers. When Uber and Traditional Taxi services are playing at the same time in Taxi service platform, it is possible to create values or make conflictions among values between the new and old value chains. In this research, like Uber and traditional taxi services, if there are conflictions among the multi-value chains, then it is necessary to minimize the conflictions in the platform for the coexistence of multi-value chains which can create the value-added values in the platform. So, it is important to predict and discuss the possible conflicted problems between new and old value chains. The confliction should be solved to reach market equilibrium with multi-value chains in the platform. That is, we discuss the possibility of the coexistence of multi-value chains in the platform which are comprised of a variety of suppliers and customers. To do this, especially we are focusing on the healthcare markets. Nowadays healthcare markets are popularized in global market as well as domestic. Therefore, there are a lot of and a variety of healthcare services like Traditional-, Tele-, or Intelligent- healthcare services and so on. It shows that there are multi-suppliers, -consumers and -services as components of each different value chain in the same platform. The platform can be shared by different values that are created or overlapped by confliction and loss of values in the value chains. In this research, as was said, we focused on the healthcare services to show if a platform can be shared by different value chains like traditional-, tele-healthcare and intelligent-healthcare services and products. Additionally, we try to show if it is possible to increase the value of each value chain as well as the total value of the platform. As the result, it is possible to increase of each value of each value chain as well as the total value in the platform. Finally, we propose a coexistence model to overcome such problems and showed the possibility of coexistence between the value chains through experimentation.

How IT Drives Innovations for Public Service: Mobile Office for Seoul Metropolitan Railway (IT 기반의 공공서비스 혁신: 서울도시철도공사의 모바일 오피스 사례)

  • Cho, Nam-Jae;Choi, Joung-In;Oh, Seung-Hee
    • Information Systems Review
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    • v.14 no.1
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    • pp.67-84
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    • 2012
  • Recent increases in uncertainty and speed of market change are driving the adoption of new intelligent mobile office systems. Organizational information systems paradigm suggests that a right match between organizational characteristics and the use of technology is critical in producing desired results. Following such perspective this study developed the mobile office system case of Seoul Metropolitan Railway Transit(SMRT) in Korea. SMRT developed the mobile task-supporting environment that help the management of subway lines real-time without the restriction of time and space. They named the system as ST&F(SMRT Talk and Flash). They decided to develop the application systems in-houses they did not want to be overly dependent on external services in future changes and developments of the system. The new practice reduced the time for moving back and forth to 10% of their working time from previous 20%. The time used for paper works and administration chore also reduce to 10% of their working time from previous 30% on the average. The employees could use 80% of their time to concentrate on the completion of assigned task. The effects of this improvement resulted in the heightened efficiency of the use of human resources and the heightened level of railway safety. The case of SMRT shows that the mobile office system can be applied and extended to various business areas such as facility management and maintenance beyond such typical uses as sales and marketing support. Also, The result of case study will be a useful guideline on the construction and using of mobile office system.

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Study on Efficient Port Environmental Management for Sustainable Port Operation (I): Case Study of Marine Environments and Natural Resources Impacts by Busan New Port Development (지속가능한 항만운영을 위한 효율적 항만환경관리에 관한 연구 (I): 부산 신항만 개발로 인한 해양환경 및 자원 영향성 평가 사례)

  • Kim, Tae-Goun
    • Journal of Navigation and Port Research
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    • v.40 no.6
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    • pp.401-412
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    • 2016
  • The sustainable operation and development of ports is a key industry for Korea's national economy. It is increasingly more important to resolve conflicts with local communities due to port environmental problems such as air pollution, water pollution, noise and ecosystem destruction while securing port competitiveness through infrastructure expansion. In case of the Busan New Port development project in Korea, construction has been temporally suspended due to conflict with local fishermen over marine sand mining for construction. A primary reason for this is the absence and limitation of qualitative port environmental impact assessment methodologies in Korea. This includes the current investigation of fisheries damaged by ports. Therefore, the main purpose of this study is to propose economic valuation methods for assessing environmental impacts that are essential for efficient port environmental management and for sustainable port operation and development in Korea. To do this, this study examines the overall port environmental problems and their effects (damages) through the analysis of environmental policies and case studies of domestic and overseas ports. Then economic valuation methods are suggested for total economic values (TEV) of damaged environmental goods and services. Among the proposed methods, Habitat Equivalency Analysis (HEA), as a more scientific data based method, was applied to estimate marine ecosystem service damages from the designation of Busan New Port Anchorages. Finally, based on the study results, more efficient port environmental management will be achieved through the institutional adoption of the proposed economic impact assessment methods for port environmental damages.

A Study on the Priority of 『Personal Information Safety Measure』 Using AHP Method: Focus on the Defferences between Financial Company and Consignee (AHP 기법을 이용한 금융회사 『개인정보의 안전성 확보조치 기준』 우선순위에 관한 연구: 금융회사 위·수탁자 간 인식 차이를 중심으로)

  • KIM, Seyoung;KIM, Inseok
    • The Journal of Society for e-Business Studies
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    • v.24 no.4
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    • pp.31-48
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    • 2019
  • To survive in the trend of the fourth industrial revolution, companies are putting a lot of attention and effort into personalization services using the latest technologies such as big data, artificial intelligence and the Internet of Things, while entrusting third parties to handle personal information on the grounds of work efficiency, expertise and cost reduction. In such an environment, consignors need to check trustees on a more effective and reasonable basis to ensure personal information safety for trustees. This study used AHP techniques to derive the importance and priority of each item of "Personal Information Safety Assurance Measures" for financial companies and trustees, and objectively compared and analyzed differences in perceptions of importance between financial institutions and trustees. Based on this, the company recognizes the difference between self-inspection of financial institutions and inspection of trustees and presents policy grounds and implications for applying differentiated inspection standards that reflect the weights appropriate for the purpose.

PMS: Probability-based Multi Successor Prefetch Algorithm for Software Streaming Services of Mobile Embedded Devices (PMS: 모바일 임베디드 시스템의 소프트웨어 스트리밍 서비스를 위한 확률 기반 다중 접근 블록 선인출 알고리즘)

  • Lee, Young-Jae;Park, Seon-Yeong;Pak, Eun-Jj;Lee, Dae-Woo;Jung, Wook;Kim, Jin-Soo
    • Journal of KIISE:Computer Systems and Theory
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    • v.34 no.5_6
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    • pp.238-248
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    • 2007
  • As the demand of employing various PC software on mobile embedded devices which have limited storages has been increased, software streaming services are needed. However it takes too much time to launch software on them because it is transferred through wireless networks. To address this problem, prefetch algorithms are needed. We examined 'Last successor (LS)' algorithm and PPM-based prefetch algorithm as prefetch algorithms for software streaming services. We present 'Probability-base Multi Successor (PMS)' algorithm which is contrived through analyzing evaluations of previous algorithms and characteristics of software streaming services. While LS has one successor per each block, PMS has N successors based on probability which is calculated by PPM-based prefetch algorithm. The hit rate of PMS is similar to that of PPM-base prefetch algorithm and the space overhead is similar to that of LS. We can get good efficiency at the point of memory usage when PMS is applied to software streaming services.

Model of the RFID-based Product Traceability Service in u-SCM (u-SCM에서 RFID 기반 제품 추적 서비스 모델)

  • Shin, Myeong-Sook;Song, Gi-Beum;Ahn, Seong-Soo;Lee, Joon
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2007.10a
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    • pp.954-957
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    • 2007
  • The u-SCM to persue unification of the whole Supply Chain through ubiquitous computing and technical interface is raised its head for enterprise to secure endless competitive advantage and grow up constantly. This can be especially a matter of primary concern for business process elevation on various industry. The other side, The Traceability Service propelled both nationally and internationally is propelled specific industry to offer visibility and traceability of each manufacture on supply chain related to induce RFID, but standard Traceability Service Architecture isn't decided yet. This paper propose Model of Product Traceability Service which is based on EPCglobal Network to be the whole world standard architecture for the sake of efficient and perfect manufacture management on entire supply chain based on RFID.

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ICT-based Smart Farm Design (ICT 기반의 스마트팜 설계)

  • Shin, Bong-Hi;Jeon, Hye-Kyoung
    • Journal of Convergence for Information Technology
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    • v.10 no.2
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    • pp.15-20
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    • 2020
  • In this paper, we propose an ICT-based smart farm design. At present, the decrease in rural population is naturally inevitable due to the decrease of the total population. The economic burden on each farm grows with increasing labor costs. As a solution to this, the necessity of spreading smart farms using computing resources is emerging. The proposed system utilizes the ICT technology emerging from the Fourth Industrial Revolution. We will use big data analysis to collect a large amount of data and propose a platform for managing collected data and providing efficient services. The proposed platform consists of SOA service layer, middleware layer, resource pool layer and physical resource layer. ICT-based smart farm service can reduce costs and be easy to install and manage because ICT-based smart farm service provides only necessary functions from the user's point of view.

A Study on the Improvement of Cannabis Production History Management in Korea -focused on Gyeongbuk Hemp Regulation Free Zone- (국내 대마 생산이력관리 개선에 관한 연구 -경북 산업용 헴프 규제자유특구 사업을 중심으로-)

  • Kim, Han-Sol;Shin, Min-Joon;Pan, Young-Hwan
    • Journal of the Korea Convergence Society
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    • v.13 no.5
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    • pp.249-259
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    • 2022
  • More than a year has already passed since the Gyeongbuk Hemp Regulation Free Zone Project was implemented, and it is time to supplement and review the deficiencies in production history management for the domestic hemp industry after the Free Regulatory Zone. In this study, the current status and characteristics of cannabis history management in the Gyeongbuk Hemp Regulation Free Zone project were investigated, and problems with current history management were derived using service design tools such as pilot interviews, shadowing, and Customer journey map. The case of the cannabis production system and the CTS recommended for the legal cannabis market in Oregon, a leading country, was compared and analyzed, and the direction was to secure safety through production cycle history management suitable for growth characteristics, efficient technology application for real-time management, and history information sharing. Through this study, it is expected that it will help improve the current hemp production history management system and properly settle the history management system of domestic hemp industrialization in the future.

Design and Implementation for Incident Detection Algorithm in Intelligent Transportation System (ITS 유고검지 시스템 설계 및 구현)

  • 전성주;백청호;최진탁
    • Journal of the Korea Computer Industry Society
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    • v.5 no.3
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    • pp.337-344
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    • 2004
  • ITS(Intelligent transportation system) provides users with realtime traffic information based on technologies such as advanced information & telecommunication, electronic control and transportation engineering. To operate efficient ITS, it is necessary to quickly identify and take actions for incidents(accidents, broken vehicles, public functions, traffic control, etc.). However, there have been few reliable incident detection algorithms developed so far. The algorithm presented in this study greatly resolved the problems in the existing incident detection algorithms, which determine incidents according to the input of constant values, by defining ranges based on the concept of pseudo level of service. With this improvement, operators can determine the incident detection parameters more accurately.

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A Study on Analyzing Innovation Efficiency in Service Sector of Korea (우리나라 서비스부문의 혁신효율성 분석에 관한 연구)

  • Choi, Joung-In;Gwon, Seong-Hoon;Song, Sung-Hwan;Hwang, Seog-Won
    • IE interfaces
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    • v.22 no.4
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    • pp.336-346
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    • 2009
  • One of primary assumptions on DEA is that all DMUs for evaluation should be homogeneous. In comparative analysis among DMUs with relative efficiency measurement, it should be evaluated under identical conditions by ruling out external environmental influences. In this study, a measurement of innovation efficiency using the three-stage approach is performed. The approach employs DEA to measure relative efficiency and Tobit regressions to control external variables affecting innovation activity. The approach applied to firms in Korean Innovation Survey: Service Sector 2003 and 2006. Final efficiency scores of the approach represent net efficiency of the innovation. This study found that there is a increasing on technical efficiency of third stage, and it has difference with first stage significantly. Besides, a decrease on standard deviation of third stage is found. It means DMUs biased lower due to unfavorable condition and ones biased higher due to favorable condition are fallen into an identical operating environment through the approach. A measurement of net efficiency, excluding external effects, ensures the homogeneity of DMUs so that improves the reliability in terms of its analysis results. This study is expected to provide a direction and to be a valuable reference to further evaluation of innovation performance in Korean service sector.