• Title/Summary/Keyword: 서비스내러티브

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Analysis of Policy Streams and Policy Narratives for Paradigm Change in Service Development Policy in Korea (서비스발전정책의 정책흐름 및 정책담화 분석과 서비스 패러다임으로의 변화)

  • Jeong, Kioh
    • Journal of Service Research and Studies
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    • v.7 no.1
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    • pp.1-14
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    • 2017
  • Despite that Korea has tried 50 years of service development policies, the result has been unsatisfactory. Borrowing the policy stream model of policy change and narrative policy framework one tried to explain the weaknesses of the policy process for the service development policies. Before 2000 lacking knowledge resulted in poor policy narratives while after 2000 despite sufficient knowledge base and well articulated narratives policy window would not open. Adversarial politics under conservative party caused the window to be closed. One suggests that paradigm shift in value and world view treats is necessary to overcome the policy failures in service development policy. According these analyses one expects a new initiative of policy narrative construction.

A Narrative Inquiry on Work-related Stress of Child Care Teachers in Employer-supported Child Care Centers (직장어린이집 보육교사의 직무스트레스에 관한 내러티브 탐구)

  • Hwang, Hae Ik;Tak, Jeong Hwa;Kim, Mi Jin
    • Korean Journal of Childcare and Education
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    • v.8 no.3
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    • pp.163-184
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    • 2012
  • The purpose of the study was to carry out research on the work-related stress of child care teachers in employer-supported child care centers. Four-experienced child care teachers were designated for this research, and then data were collected through narrative research. In this study, work-related stress of child care teachers in employer-supported child care centers was found to be of the following types, "laborious oneself caused by the prolonged working environment", "fears about non-permanent employment status", and "a huge mountain named parents work". Research findings were discussed in term of the implication of understanding teacher' work-related stress.

The Effects of Mobile Onboarding Narrative Motion on the Application User Attitude (모바일 온보딩의 네러티브 모션이 애플리케이션의 사용자 태도에 미치는 영향)

  • Cho, Yun-Sung
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2017.07a
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    • pp.301-304
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    • 2017
  • 본 논문에서는 모바일 애플리케이션의 사용자 잔존율 향상을 위한 방안으로써 내러티브 모션을 기반한 온보딩을 제안한다. 모바일 기술의 발전과 새로운 미디어에 대응하는 디지털콘텐츠 애플리케이션에 대한 관심이 증가하고 있는 가운데 사용자에게 외면받아 사라지는 애플리케이션의 증가가 가속화되고 있다. 이에 따라 사용자의 긍정적 경험 제공을 위한 사용성 향상 연구는 빠르게 진행되고 있으나 애플리케이션의 첫인상과 지속적인 사용을 결정하는 온보딩에 대한 연구는 아직 미비하다. 경쟁이 가속화 될수록 보다 효과적인 사용자경험을 제공하기 위한 온보딩 개발의 중요성은 증대되어 갈 것이며, 결국 온보딩 개발의 핵심 쟁점은 사용자의 긍정적인 인지적 반응과 태도를 이끌어낼 수 있는 요인인 모션이 될 것으로 예측된다. 따라서 본 논문에서는 모바일 온보드에서 제공되는 애플리케이션의 다양한 특성을 표현하기 위한 요인으로서 내러티브 모션을 제시하고 애플리케이션 지속사용 여부에 영향을 미치는 요인을 도출하여 둘의 상관관계를 실증적으로 분석함으로써 앞으로 등장할 새로운 서비스 및 플랫폼의 애플리케이션 개발 필요한 모션요소를 도출하고자 한다.

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A Narrative Inquiry on the Retired Elderly Person's Library Use Experience (은퇴노인의 도서관 이용 경험에 관한 내러티브 탐구)

  • Lee, Hosin
    • Journal of the Korean Society for information Management
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    • v.36 no.1
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    • pp.215-246
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    • 2019
  • The purpose of this study is to comprehend the retired elderly person's experience of library using the narrative inquiry method proposed by Clandinin and Cornelly. I intended to grasp the details of the several changes that library use brings to the lives. It was also to examine the meanings of the experiences for their lives. For this purpose, three elderly retirees using public libraries in Seoul were selected as research participants. I interviewed their experiences and constructed field text from interview. Based on the field text, the story of the participants was reconstructed into research text which is form of novels, essays, and letters. Their experience in using libraries was interpreted as a source of regular life, fun and vitality, a treasure house for dreaming new life, a source of consolation to endure old age. And I found some common points within their narrative that they seek for a healthy life through reading books. The results of this study are expected to be useful for expanding the understanding of the public library's elderly users and to be used as basic data for service improvement.

A Study on the Narratives of Single Person Experience based on Visual Transference: Focusing on the Isolated Factors of COVID-19 (시각적 전이에 기초한 1인 경험 내러티브에 관한 연구: COVID-19의 고립 요인을 중심으로)

  • Lee, You-Jin
    • Journal of Digital Convergence
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    • v.20 no.4
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    • pp.519-528
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    • 2022
  • The purpose of the study was to further investigate the direction for one-person experience design based on visual shift due to the isolation one has experienced after the COVID-19 and the factors regarding it. The study involves eight female participants who are in their twenties via digital platform. The participants were instructed to choose digital image similar to COVID-19 and to write down facts based upon the image and the researcher will look into the result microscopically. The researchers found that the isolation factors include decreased face-to-face communication, reliance on social media, heavy usage of OTT platform, limited outdoor occasion and activity, limitation of untact technology and education program, fear over the pandemic and so on. The study has shown that the one-person experience design should be heading in a direction where it adopts space design that can crossover online and offline world, digital complex design to embody realness as well as the communication design to regain the relationships with others.

A Narrative Study on User Satisfaction of Book Recommendation Service based on Association Analysis (연관성분석 기반 도서추천서비스의 이용자 만족에 관한 내러티브 연구)

  • Kim, Seonghun;Roh, Yoon Ju;Kim, Mi Ryung
    • Journal of Korean Library and Information Science Society
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    • v.52 no.3
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    • pp.287-311
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    • 2021
  • It is not easy for information users to find books that are suitable for them in a knowledge information society. There is a growing need for libraries to break away from traditional services and provide user-tailored recommendation services, but there are few qualitative studies on user satisfaction so far. In this study, a user-customized book recommendation was performed by applying Apriori, a correlation analysis algorithm, and satisfaction factors were analyzed in depth through interviews. The experimental data was the loan data of 100 people who used the most frequently used loan data for 10 years from 2009 to 2019 of the S library in Seoul. The interviewees of the experiment were those who could be interviewed in depth. After the correlation analysis, the concepts and categories derived by analyzing the interview data were 59 concepts, 6 sub-categories, and 2 upper categories, respectively. The upper categories were 'reading' and 'book recommendation service'. In the 'reading' category, there were 16 concepts of motivation for reading, 8 concepts of preferred books, and 12 concepts of expected effects. Also, in the category of 'reading recommendation service', there were 10 'reflection factors', 4 'reflection methods', and 9 'satisfaction factors'.

Relation between Narrative Construction in Sitcom Friends and Mechanism of Humor-focusing on Viewers' Narrative Understanding on Binge Watching Environment (시즌제 시트콤 <프렌즈(Friends)>의 내러티브와 유머 효과 : 몰아보기(Binge Watching) 시청 방식과 관련하여)

  • Seo, Eun-Hye
    • The Journal of the Korea Contents Association
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    • v.20 no.2
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    • pp.141-149
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    • 2020
  • In this paper, I studied the relation between narrative construction (especially focusing on motif) and humor mechanism based on binge watching environment. Several motif theories such as B. Tomachevski, Horst and Ingrid Dämmrich and S. Chatman are used as a basic study method in chapter II. In popular sitcom , sometimes kernels(according to S. Chatman's term) in certain season's story are changed into satellites(according to S. Chatman's term) in other season's stories. The motif of Ross and Rachel's conflict is a representative example for this switching process. Especially on binge watching environment, as the interval length is much more shortened, viewers tend to reflect their own emotional memory into characters less strongly than segment watching environment. As a result, the possibility 'heavy' stories such as seperation are quickly changed into 'light' humorous matters is increased. This kind of hierarchy variation of repeated motif make the viewers laugh, because they can feel sudden liberating energy by eliminating psychological pressure. It means the characteristics of sitcom's humor on binge watching environment can also be explained by the theory of 'laugh as a eliminating tension', which I. Kant representatively said.

A Study on Partnerships in the Development of Parks in UK (영국(英國) 공원개발에 있어서의 파트너십에 관한 연구)

  • Kim, Yun-Geum;Roe, Maggie
    • Journal of the Korean Institute of Landscape Architecture
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    • v.35 no.2 s.121
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    • pp.1-12
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    • 2007
  • 근래 한국에서도 대표적 공공공간인 공원의 조성 및 관리와 관련하여 파트너십에 대한 관심이 일고 있다. 주민들이 만들어가는 공원, 다양한 힘의 역학구조 속에서 공공성 유지, 지속 가능한 사회 구현에 도움이 될 것이라는 전망 때문이다. 이에 본 연구에서는 추후 한국에서의 실천과 제도정비에 도움이 될 수 있도록, 영국에서는 어떻게 정책적으로 파트너쉽을 유도하는지 그리고 커뮤니티는 이를 어떻게 수용하여 자신들의 사례를 만들어 가는가를 살펴보았다. 사례연구에 있어서는 질적 연구방법을 택했으며, 분석보다는 사례가 갖는 내러티브(narratives)를 다층적으로 서술하는데 초점을 두었다. 이것은 거대 내러티브가 사라지고 있는 현대 사회에서 일반적 원칙보다는 개별 사례의 구체성을 밝히는 것이 보다 중요하다는 일부 사회학 연구자들의 견해를 수용한 것이다. 더욱이, 주민참여 관련 사례는 지역특성과 주민의 영향을 많이 받기 때문에 이러한 연구방법이 유용할 것이다. 더불어, 이러한 방식은 자못 추상적 이해에 그칠 외국 사례를 보다 구체적으로 이해하는데 적합할 것이다. 연구결과에 있어, 먼저 영국에서는 지방의제21(LA21)이 지방정부의 서비스에 대한 근본적 태도와 체계를 바꾸는데 기여했다는 것을 알 수 있었다. 일례로, 뉴캐슬(Newcastle upon Tyne)시는 직접 서비스를 제공하기 보다는 주민들의 참여를 촉진하고 도와주는 방향으로 역할을 전환하고 있었다. 그리고 다양한 자금지원체계는 직접적으로 파트너십을 독려하고 있었다. 영국 뉴캐슬(Newcastle upon Tyne) 웨이브리 파크(Waverley Park) 사례를 살펴본 바에 따르면, 파트너십에 대한 지방정부의 태도가 성공적 파트너십에 있어 중요한 요소임을 확인할 수 있었다. 이 사례에서는 프렌즈그룹 이외, 커뮤니티 외부의 비영리 단체가 참여하지 않았는데, 이는 지방정부가 적극적으로 주민들의 참여를 촉구하고 도왔기 때문이다. 이외, 커뮤니티의 구성원과 공무원들의 개인적 역할도 중요하다는 것을 알 수 있었다. 중앙정부는 단지 자금뿐만이 아니라 다양한 사례에서 축적한 정보를 커뮤니티에 지원하고 전 과정을 모니터링 하고 있었는데, 간접적 참여라고 할 수 있다. 앞에서 언급했듯이, 본 연구는 영국에서의 파트너십과 관련된 제도, 그리고 제도가 구체적 현실에서 작동되면서 나타나는 특수성을 살펴보는 데 주력했다. 그런데 사례 연구에서 발견한 특수성을 한국에서의 시사점으로 명시하는 것은 한계가 있을 수 있다. 그래서 시사점은, 제도적 차원에서 한국과 영국을 비교하여 간략하게 제시했다. 첫째, 지방의제 21의 수용 방식이다. 한국의 지방정부 또한 지방의제 21을 실천하기 위해 협의회 등을 설치하였지만 행정 시스템을 전반적으로 변화시키고 있는 영국과는 차이점이 있다. 둘째, 공원과 녹지에 대한 지원금이 제공될 때, 지역주민의 동의를 요구하는 것은 커뮤니티의 참여를 독려하고 주인의식을 갖도록 하는데 효과적이라는 것도 시사점이 될 수 있다. 한국에서도 녹색복권 등 세원 이외의 자금이 공원 및 녹지 공간에 투입되고 있으나 주민들이 직접 이를 이용하도록 되어 있지는 않다. 즉, 커뮤니티의 참여와 관련되어 쓰이고 있지는 않다. 세 번째는, 커뮤니티와 공원과의 관계로 공원 설계와 관리에 있어서 영국에서는 커뮤니티가 직접 고객(client)으로서 역할을 하고 있었다. 한국에서도 계획 및 설계 과정에 주민을 참여시키는 경우가 있으나 의견청취 정도에 머물고 있고, 몇몇 시민단체를 중심으로 시민들이 직접 공원 관리에 참여하는 경우도 있으나 운동(movement)차원에 머물고 있을 뿐 이를 위한 제도적, 법적 토대가 구축되어 있지는 않다.

Postmodernism and Korean National Archives System since 1999 (기록의 역운 <포스트1999>를 전망하며)

  • Lee, Young-Nam
    • The Korean Journal of Archival Studies
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    • no.39
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    • pp.229-280
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    • 2014
  • This essay focused on the critical review of Korean National Archives System(KNAS) since 1999. We think that KNAS could establish the backbone with basic records law on 1999. It's right. But it is not enough for explaining the full historical growth. there are some factors below the growth. This essay tried to the basic three factors below. That means the the demonstration discourse, archival system practices, and archiving technologies in the contexts of the unique standard by the basic records law. These three factors have been the powerful engine for the take-off of KNAS since 1999. However, the powerful history has shadows of growth. This essay narrated the shadows by the frame of 'counter-destiny'. The most dangerous shadow is the loss of archival cultures because the KNAS has been composed of efficiency mentality. That means that KNAS has no unique archival culture for citizenship. So, this essay tried to talk about 'Post1999' to Archives Community.

Technology Status and Improvement Direction of Special Theaters in Korea by Format (국내 특수상영관 포맷별 기술현황과 개선방향)

  • Jung, Hyun-Jin
    • Journal of Korea Entertainment Industry Association
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    • v.15 no.4
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    • pp.73-87
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    • 2021
  • Special theaters were created to provide a sense of immersion and spectacles due to differentiated screens, sound, seating facilities, and advanced services, and also expanded screens. The purpose of this study is to perform comparative analysis of the technical characteristics formats shown in special theaters(3D film, 4DX, IMAX, ScreenX, and VR) in order to identify and find ways to overcome the technological limitations in production. The various formats show differences in field of view depending on the exhibition technology and these differences affect the mise-en-scene, narrative, and editing of the film and consequently result in changes in the production environment and process. Therefore, directors and creators must understand the technological features and limitations of the new formats before making their approach. However, a new format encounters limitations on production sets due to the decline of technical education and succession. In situations where shooting with a special camera is essential, the particular characteristics of each format should be carefully considered from the planning stage but financial problems arise due to increase in production period and cost. To overcome these various obstacles, it is essential to first identify problems and present alternatives through in-depth research on the production set of each format. Finally, this research aims to explore the prototype of each format and analyze the current state of production technology with formats that have not been adapted to the market trends by combining with the other formats and showing that they can survive in new ways.