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Identifying Antecedents of Service Innovation: Based on Service-Dominant Logic and Resource-Advantage Theory (서비스 혁신의 선행요인에 관한 연구: 서비스 지배적 논리와 자원 우위 이론을 중심으로)

  • Ryu, Hyun-Sun;Han, Jin Young
    • Information Systems Review
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    • v.18 no.2
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    • pp.79-106
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    • 2016
  • Service innovation is one means of gaining an advantage in a highly competitive environment. Although numerous studies have stressed the importance of service innovation, traditional good-dominant logic is still used in service innovation literature. Furthermore, few studies have been conducted on the link between service innovation and its antecedents in terms of service-oriented approach. To fill the gap, this article theoretically and empirically examines service innovation and its antecedents and consequences. Based on service-dominant logic and resource advantage theory, the current study aims to understand the effect of antecedents on service innovation as well as to identify the effect of service innovation on firm performance (i.e., non-financial and financial performance). Three service innovation activities, namely service creation-focused innovation, service delivery-focused innovation, and customer interaction-focused innovation, and four antecedents of service innovation, including human resource management capability, collaboration capability, marketing capability, and information technology capability, are identified based on Den Hertog (2000)'s service innovation framework. By using the empirical data collected from 189 service firms in Korea, this study explores the causal relationship among antecedents, service innovation and firm performance. Findings indicate that human resource management and marketing capabilities influence the three types of service innovation, whereas collaboration and information technology capabilities have a significant effect on both service creation-focused innovation and service delivery-focused innovation. In particular, human resource management capability is strongly related to customer interaction-focused innovation. The three types of service innovation have a positive influence on non-financial performance, whereas service delivery-focused innovation and customer interaction-focused innovation positively influence financial performance. These results support the crucial effects of antecedents, such as human resource management, collaboration, marketing and information technology capabilities, on service innovation.

Electrochemical Study of Molecular Devices Using Functional LB Monomolecular Layer Compounds (신기능성 LB 단분자막을 이용한 분자소자의 전기화학적 연구)

  • Park, Soo-Gil
    • Applied Chemistry for Engineering
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    • v.2 no.4
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    • pp.311-329
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    • 1991
  • Electrochemical behavior of surface active Osmium bipyridine complex adsorbed in a monomolecular layer on tin oxide electrodes by the Langmuir-Blodgett method was studied. Theoretical equation of cyclic voltammetry of electrode reactions for redox species adsorbed as monolayer form was discussed by reversible and quasi-reversible waves. The film was transferred onto the $SnO_2$ electrode surface and then amounts of charge on the electrode were measured in the technique of cyclic voltammetry. The electron transfer mediation of these monolayer with $Fe^{2+}$, TEMPOL and others were studied. And the cyclic voltammetry were simulated by taking into account the interaction parameters. From these values, we found it possible to fit almost all measured cyclic voltammograms with these parameters. The recent works and directions using LB method were introduced with various applicable field.

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A study on ground surface settlement due to groundwater drawdown during tunnelling (터널 굴착시 지하수 저하로 인한 지반침하에 관한 연구)

  • Yoo, Chung-Sik;Kim, Sun-Bin
    • Journal of Korean Tunnelling and Underground Space Association
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    • v.9 no.4
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    • pp.361-375
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    • 2007
  • This paper presents the results of investigation on tunnelling-induced ground surface settlement characteristics in water bearing ground using finite element (FE) stress-pore pressure coupled analysis. Fundamental interaction mechanism of ground and groundwater lowering was first examined and a number of influencing factors on the results of the coupled FE analysis were identified. A parametric study was then conducted on the influencing factors such as rock type, thickness of soil layer, permeability of shotcrete lining, among others. The results indicate that the tunneling-induced groundwater drawdown results in a deeper and wider settlement trough than without groundwater drawdown, and that the Error function approach does not yield satisfactory result in predicting a settlement profile. The results of analysis are summarized so that the relationship between the settlement and the influencing factors can be identified.

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Energie-Passagen: Zur Inszenierung des interaktiven Denkraums (에네르기-파사젠: 인터랙티브 사고 공간 연출에 관한 연구)

  • Fleischmann, Monika;Strauss, Wolfgang
    • The Journal of Art Theory & Practice
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    • no.10
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    • pp.133-158
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    • 2010
  • Der Beitrag befasst sich mit der partizipatorischen Inszenierung von Medienkunst im $\"{o}$ffentlichen Raum. Das Medienkunstprojekt' Energie-Passagen' von Monika Fleischmann und Wolfgang Strauss ist ein Ausdruck des Ubergangs zwischen realer und virtueller $\"{U}$mgebung. In der Verbindung von physikalischem Raum und digitalen Artefakten er$\"{o}$ffnet die Installation einen real/virtuell $\"{u}$berlagerten Wahrnehmungsraum und misst die Energie der Stadt auf metaphorische Weise. Die gemeinsame Erfahrung des Lesens und Schreibens t$\"{a}$glicher Nachrichten und ihrer Transformation in ein Sprachspiel assoziativer Splitter und Plateaus zu einer rhizomatischen Verweisstruktur bestimmt die interaktive Handlung. Das Publikum wird zu kommunikativer Performanz eingeladen und die Interaktivit$\"{a}$t des Geschehens wird als Statistik der Ereignisse im Internet dokumentiert und als Energie-Bild der Stadt visualisiert. Inszeniert als ein Fluss von Worten, wird die Installation zu einem begehbaren Informationsbrowser, der zum Flanieren in den Nachrichten einl$\"{a}$dt. Die Idee einer Mixed-Reality-B$\"{u}$hne bestimmt den interaktiven Denkraum zum Lesen und Be-Schreiben der Stadt.

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Flow Measurements of Circular Jets Arrayed Circumferentially (원주상으로 배열된 원형 제트의 유동 측정)

  • Jin, Hak-Su;Kim, Sung-Cho;Kim, Jeong-Soo;Choi, Jong-Wook
    • Proceedings of the Korean Society of Propulsion Engineers Conference
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    • 2006.11a
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    • pp.11-14
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    • 2006
  • This study investigates the flow field of multiple-jet measured by hot-wire anemometry. The experiments were classified into two cases; 6- or 7-nozzle located circumferentially in equal interval without or with a central jet. The effect of the number of nozzles the flow field was examined when the Reynolds number based on the nozzle diameter is about $10^4$. Mean Velocity, normal and Reynolds stresses were measured in the downstream of jets. The Tollmien's theory holds far downstream at 48d apart from the nozzle exit especially when a nozzle locates at the center. The general flow characteristics is influenced due to the number of nozzles.

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Design and Implementation of Mobile Class Management Support System Using CSCL Theory (CSCL이론을 이용한 모바일 학급경영지원시스템 설계 및 구현)

  • Kang, Jong-Bum;Jun, Woo-Chun
    • Journal of The Korean Association of Information Education
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    • v.12 no.2
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    • pp.131-139
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    • 2008
  • Recently the wireless internet technologies have been widely used in education environments. The purpose of this paper is to design and implement mobile class management support system. The proposed system is based on the existing CSCL theory and modified in accordance with mobile environments. The proposed system has the following characteristics. First, various types of cooperation are possible in this system. In this system, students can participate actively through tools such as BBS. Second, wired and wireless web sites are linked systematically so that users can access via either site. Two sites are complementary each other. Third, parents are encouraged to participate in class activities. Some basic information such as curriculum and daily announcement is open for parents. The proposed system has been applied to elementary school students. Extensive survey shows that the proposed system has good effect on participation, interaction, and satisfaction in class management, respectively.

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A Study on the Evaluation of Competitiveness for Container Terminal Operators (컨테이너터미널 운영사의 기업경쟁력 평가에 관한 연구)

  • Ko, Hyun-Jeung;Kil, Kwang-Soo
    • Journal of Navigation and Port Research
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    • v.35 no.8
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    • pp.667-675
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    • 2011
  • As the annual growth rate of port handling container volume in Korea has faced slowdown, this paper attempts to find strategies for the domestic container terminal operators in order to enhance competitiveness. For this, the model of using AHP and the fuzzy set theory is used for evaluating competitiveness between domestic and global container terminal operators. The evaluation model hierarchy is developed based on SERM(subject-environment-resource-mechanism) theory of business strategy. The results show domestic operators are ranked lower than global player so that they particularly pay attention to the areas of scale of economy, business diversification, and globalization strategy.

간단한 양자계와 빛의 상호작용

  • Kim, Jun-Hyeong;Jang, Bo-Yeong;Sin, Seok-Min
    • Proceeding of EDISON Challenge
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    • 2017.03a
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    • pp.132-144
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    • 2017
  • 현재, 빛을 이용한 화학 연구가 활발히 진행되고 있고 이러한 연구는 양자역학을 기반으로 화학에서 상당히 중요한 부분을 차지하고 있다. 또한 컴퓨터의 발전에 따라 여러 계산 모델들이 개발되고 있다. 본 논문에서는 회전파 근사(Rotating Wave Approximation, RWA)를 통해 라비 진동을 이론적으로 확인하고, 가장 간단한 연속파 레이저와 두 에너지 준위에서 시작하여 레이저 펄스와 두 에너지 준위, 레이저 펄스와 이원자분자인 $Na_2$ 분자의 두 전자에너지 퍼텐셜 준위, 그리고 실제 시간 밀도 범함수 이론(Real-Time Time Dependent Density Functional Theory, RT-TDDFT)이란 제일원리계산을 통해 연속파 레이저와 $H_2$ 분자와 $C_2H_4$ 분자에서까지 관찰하였다. 이 연구를 통해 공명 전이의 경우 펄스의 면적이 ${\pi}$의 홀수 배일 때 완전한 입자수 전이가 일어나는 펄스 면적 정리를 확인할 수 있었고, 이원자분자인 $Na_2$의 경우엔 펄스의 지속시간도 입자수 전이에 영향을 미친다는 것을 확인하였다. 더 나아가 $H_2$ 분자와 $C_2H_4$ 분자에서는 RT-TDDFT 계산을 통해 라비 진동을 확인할 수 있었고, 두 종류의 기저함수간의 대조를 통해 기저함수 선택의 중요성을 알아보았고, 가장 중요하게는 레이저를 잘 조작하면 입자를 원하는 상태로 들뜨게 할 수 있다는 것이란 결론을 얻게 되었다.

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Focusing Geometry Dependence of Single Pass Raman Shifer (단인 통과 라만레이저의 집속 조건에 따른 출력 특성)

  • 고춘수
    • Korean Journal of Optics and Photonics
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    • v.4 no.4
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    • pp.434-441
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    • 1993
  • Focusing geometry dependence of output Stokes energy in single pass methane Raman shifter is investigated. The experimental result shows that the threshold energy decreases as confocal parameter increases. This result can be explained by gain suppression caused by Stokes - anti-Stokes coupling. In this paper, we give simple analysis for the focusing geometry dependence of Stokes - anti-Stokes coupling and present the criterion of confocal parameter to reduce the gain suppression. Focusing geometry dependence of stimulated Brillouin scattering is measured and the result is in good agreement with theoretical prediction.

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새로운 데이지 월드를 통한 생태계 변화에 관한 연구

  • Jo, Byeong-Gil;Gang, Sun-Yeong
    • 한국지구과학회:학술대회논문집
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    • 2010.04a
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    • pp.81-87
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    • 2010
  • This research aimed to find out the homeostatic temperature when there are various organisms. Also, this studies on the impacts the variety of organisms would make on the ecosystem when a species or a number of the species drastically decreases. For this, a new 'Daisyworld' was made. It had a greater variety of plants; and animals and microorganisms were added. This model had a circular ecosystem. It showed the temperature is well maintained when there are various organisms and that the restoration is faster when there are changes in the ecosystem.

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