• Journal of Distribution Research
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• v.10 no.4
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• pp.1-22
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• 2005

The major objectives of this study are twofold. The first is to discover which in-store tactics influence store performance when a retailer implements category management in variety enhancer and fill-ins categories. The second is to analyze how and why specific in-store tactics achieve better or worse performance than other in-store tactics across categories. The data were collected using scanner data and direct observations in 'A' discount store which is one of the representative discount stores in Korea. The in-store tactics were measured by product assortment, temporary price discount, price and non-price promotion, and shelving. The store performance was measured by sales and gross margin return on inventory investmant(GMROI). Empirical results analyzed by multiple regression were as follows: In variety enhancer category, the significant factors affecting sales were product assortment, temporary price discount, price promotion, and shelving. Non-price promotion also influenced GMROI positively but product assortment impacted on GMROI negatively. In fill-ins category, the significant factors affecting sales and GMROI were product assortment and shelving. However, the other factors such as temporary price discount, price promotion, and non-price promotion had no significant influence on both sales and GMROI. This paper presents a number of theoretical and managerial implications of the empirical results and concludes by addressing limitations and future research directions.

• Fashion & Textile Research Journal
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• v.6 no.6
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• pp.815-824
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• 2004

In academic and/or practitioner literature, the assortment planning for fashion sensitive products is rarely systematically studied, and organized in an objective format. The purpose of this study was to develop a suggested assortment planning model for women's clothing retail buyers by integrating a conceptual assortment planning model and a practical-use assortment planning model, which are also developed in this study. In developing the conceptual model, this research categorized and organized the pieces of assortment planning activities illustrated in available literature. In developing the practical-use model, ten women's dress buyers from department stores and specialty stores were interviewed. The contents of the interview dictation were classified and summarized by concepts and variables. The summary was validated by the interviewees and recontextualized for the practical-use model. Five experts compared the conceptual and practical-use models, adjusted the discrepancies, and integrated into the suggested model. In addition, a questionnaire asking review of all functional activities of the suggested model was sent to interviewees to ascertain its validity. As the result, assortment planning process was determined at abstract level as the following: (a) recognize problem, (b) search for information, (c) evaluate qualitative value of product, (d) evaluate quantitative value of product, (e) plan product selection, and (f) plan sales.

• Proceedings of the Korean DIstribution Association Conference
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• 1999.11a
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• pp.215-227
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• 1999

급변하는 소비자 환경 속에서 소비자의 수요를 정확히 파악하는 상품 기획의 어려움은 더욱 커지고 있다. 시장 경쟁은 치열해졌고 소비자의 요구 사항은 더욱 다양해지고 복잡해졌다. 특히 의류 상품의 기획은 유행 상품의 특성과 생산에서 유통까지의 경로 선상의 독특성으로 말미암아 소비자의 수요 파악은 더욱 어렵다. Hunter와 Valentine (1995)는 의류 상품의 생산성의 독특성은 (가) 상품 분류와 상품 구색 단위의 복잡성, (나) 유행의 강력한 영향, (다) 의류 생산에 있어서 직물 공급자와 유통 바이어 의사의 절대적 영향, (라) 생산 주문 방식에 있어서 대기업가 중소기업의 큰 차이 같은 의류 관련 산업의 특성에서 나타난다고 하였다. (중략)

• Journal of Distribution Research
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• v.7 no.2
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• pp.89-105
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• 2003

과거 할인점에서의 상품구색은 대체로 가격이 저렴한 제품들로 구성되어 있었지만, 외국계 할인점이 국내에 진출하고 할인점들 간 경쟁이 치열해지면서 할인점은 매장을 고급스럽게 디자인하고 상품가치가 높고 지명도가 높은 제품들로 구색을 갖추고 있다. 이러한 할인점의 새로운 위상정립에 따라 할인점에서의 화장품 매대도 진열과 구색이 변화되고 있는데, 본 연구는 할인점에서의 화장품 매대 및 취급상표의 특징, 그리고 화장품 매대를 쇼핑하는 소비자의 행태에 관한 자료를 수집 및 분석한 후, 그 결과를 종합하여 메이커와 소비자 측면에서 할인점을 통한 화장품 판매현황을 분석하였다. 조사결과 소비자들은 화장품 구매 장소로서 할인점을 기존 화장품 전문점보다 모든 측면에서 우수한 구매 장소로 인식하고 있었고, 백화점에 비해서도 나쁘지 않은 것으로 평가하고 있었다. 또한 메이커들도 할인점의 화장품매장에 대한 지원을 강화하고 있고, 할인점 전용상표를 개발하여 일반 화장품 전문점 및 백화점과 차별화된 유통경로를 구축하기 위하여 노력하고 있음이 확인되었다.

• Journal of Distribution Research
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• v.7 no.2
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• pp.1-19
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• 2003

This study intends to explore the relationship between export motivating factors and export channel-structure. Two proactive motivating factors (market-opportunity development and productivity improvement) and one reactive motivating factor (business-risk hedge) were extracted from the survey data collected from Korean exporting firms. The data show that the two proactive motives enhance the likelihood of using the export channels that allow strong controls over export-marketing activities. This study also finds that these proactive motives tend to increase the amount of relationship investment in an export distribution channel.

• Vending industry
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• v.11 no.1
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• pp.30-33
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• 2012

설상가상이다 지난해 연말 발표된 서울시의 위생검사 결과가 또 다시 자판기 산업계에 악영향을 미쳤다. 원인은 율무차에 있었다. 커피자판기에서 주음료 판매되는 커피는 세균오염으로 인한 위생 문제가 없었다. 반면 구색상품이라 할 수 있는 율무차가 심각한 세균오염으로 음용 부적합 판정을 받은 비율이 높았다. 메인이 아닌 구색음료 하나 때문에 전체 이미지가 흐려지니 억울한 측면이 강하다. 어쨌든 누누히 반복되는 커피자판기 비위생문제를 좌시만하고 있을 수는 없다. 이제 잘못된 부분들은 적극적으로 개선해 나가지 않으면 점점 입지가 좁아질 수밖에 없다. 과연 지난 서울시 위생점검은 커피 자판기 분야에 어떠한 시사점을 남겼을까?

• Asia Marketing Journal
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• v.12 no.3
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• pp.81-97
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• 2010

CJ O shopping performs well in the mature home shopping market as they develop differentiated product assortments, valuable program and platforms, and enhance the customer service. This case examined the reason why CJOShopping needed to change their strategy and how they implement the strategy. Specifically, this case investigated how they established their new vision, why they changed their name, how they differentiated themselves in retail mix perspective, and how good their performance were. Future challenges and suggestions are discussed at the end.

• Journal of Distribution Research
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• v.16 no.4
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• pp.29-64
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• 2011

Overview of Research: Product availability is one of important competences of store to fulfill consumer needs. If stock-outs which means a product what consumer wants to buy is not available occurs, consumer will face decision-making uncertainty that leads to consumer's negative responses such as consumer dissatisfaction on store. Stockouts was much studied in the field of academia as well as practice in other countries. However, stock-outs has not been researched at all in Marketing and/or Distribution area in Korea. The main objectives of this study are to find out determinants of consumer responses such as Substitute, Delay, and Leave(SDL) when consumer encounters out-of-stock situation and then to examine the effects of these factors on consumer responses. Specifically, this study focuses on situational characteristics(e.g., purchase urgency and surprise), store characteristics (e.g., product assortment and store convenience), and consumer characteristics (e.g., brand loyalty and store loyalty). Then, this study empirically investigates relationships these factors with consumers behaviors such as product substitution, purchase delay, and store switching.