• Title/Summary/Keyword: 상품관리

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Purchase Intention on Online Financial Products among Chinese Consumer (중국인 소비자의 온라인 금융 상품에 대한 구매의도 분석)

  • LI, Zhipeng;Chong, Hyi-Thaek;Lee, Sang-Joon;Lee, Kyeong-Rak
    • Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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    • v.8 no.2
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    • pp.89-102
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    • 2018
  • With the development of mobile technology, asset management on the Internet have also developed a lot. Drawing on Technology Acceptance Model, this study examines YUEBAO deployment to model consumers' purchase intention to use financial products offered online. In this study, we hypothesized that the characteristics of online asset management product will affect the purchase intention through perceived usefulness and conduct empirical analysis on Chinese consumers. In the study model, the independent variables were considered to include individual involvement, experience, product protection, corporate credibility, convenience, mobility, and familiarity. In addition, the parameters constitute the usefulness, and the dependent variable is the purchase. The results are as follows. First, YUEBAO's complementarity, corporate credibility, convenience, and familiarity have a significant influence on YUEBAO's usefulness. Second, The YUEBAO's usefulness has a noticeable effect on the purchase intention. To perceive the high usefulness, the practicality strategy of enhancing the protection property, corporate reliability, convenience and familiarity of the online asset management product is needed. The study of consumer purchase behavior and consumer purchase intention of online wealth management products is very valuable for academic and practical work.

An Empirical Analysis of Factors Influencing Seniors' Satisfaction with the Use of Wealth Management Services in Financial Institutions (시니어의 금융기관 자산관리 서비스 이용 만족도에 영향을 미치는 요인에 대한 실증 분석)

  • Park, Hyun-jung;Kang, Shin-gi
    • Journal of Venture Innovation
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    • v.6 no.3
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    • pp.221-240
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    • 2023
  • In a recent study conducted in South Korea, a nation grappling with the implications of an increasingly super-aged society, researchers empirically analyzed the factors influencing seniors' satisfaction with financial institutions' wealth management (WM) services. We surveyed 250 seniors who utilized financial institutions' wealth management services. Independent variables such as product(diversity, profitability, stability), employee(expertise, problem-solving ability, customer orientation), physical evidence, process, inheritance service, and trust service were carefully examined. Employing hierarchical regression analysis, we tested hypotheses within an established research model. The findings revealed that variables like product stability and profitability, employee problem-solving ability, customer orientation, process, inheritance service, and trust service significantly positively affected satisfaction with WM services. In contrast, no substantial association was detected between satisfaction and factors like product diversity, employee expertise, or physical evidence. Among the influential factors, the order of impact was determined to be employee customer orientation, problem-solving ability, trust service, product stability, inheritance service, product profitability, and process. This research provided essential insights into the nuanced preferences and needs of seniors concerning wealth management services. The detailed examination of the subject might also shed light on similar challenges faced in the other aging societies. As the global population continues to age, the implications of this study could reach far beyond the borders of South Korea. By understanding these key determinants of satisfaction, financial institutions worldwide can tailor their wealth management services to better meet the unique demands of the senior population.

A Study on the Current Condition of Quality Differentiation of the Apartment Unit Quality Planned by Domestic Housing Companies (국내주택업체의 단위세대 품질의 차별화 실태조사연구)

  • Cho, In-Sig;Park, Tae-Keun
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2007.11a
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    • pp.441-445
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    • 2007
  • The mass housing supply policy of the government has resulted in the customer-centered market, and thereby the age of quality competition in the industry. In line with this trend of quality competition, therefore, this preliminary study aims to investigate the requirements of housing product planning to live up to the needs of customers in terms of quality, and thus analyze the types of quality differentiation of a housing product unit in our housing market. It turned out that many cases attempted differentiation in such ways as merely using luxurious finishing materials and instantly popular environment-friendly materials, and combining partial and limited household items with architectural elements of the facility system. The result of this study shows that the differentiation plan of housing product should be customer-centered, and therefore, focus on quality differentiation through organic combination of architecture-oriented plane and interior elements with technology-oriented facility and product elements. Hereby, in the future, housing product planning should include sustainable differentiation plans with reconsideration of concepts that customers have, and the needed procedure.

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A Stock Inventory Management based on RFID System (RFID 시스템을 이용한 재고관리 시스템)

  • Kang, Chang-Su;Park, Dong-Hyun;Jang, Jung-Hwan;Choi, Yong-Guk;Lee, Hyun
    • Annual Conference of KIPS
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    • 2015.10a
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    • pp.1258-1261
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    • 2015
  • 재고관리 시스템이란 기업 활동에서 상품의 구입, 보유, 판매, 발송 등의 여러 원활한 활동을 하기 위해 상품의 흐름을 종합적으로 관리하는 시스템이다. 현재 많은 중소기업에서 바코드를 이용한 재고관리 시스템을 사용하고 있다. 바코드를 이용한 재고관리 시스템은 바코드의 인식거리가 50cm, 인식 속도가 대략 4초 정도 된다. 이러한 성능 때문에 입고 와 출고 부분에서 수작업으로 진행되어 많은 인력 소모가 되고 있다. 따라서 본 논문에서는 바코드에 비해 인식 거리, 인식 속도가 월등히 좋은 RFID 시스템을 이용하여 입고와 출고를 하고, 불필요한 인력 소모를 감소하여 효율적인 재고관리가 이루어지도록 연구하고자 한다.

Research On The Utilization Of Smartphone In Customer Relationship Management (스마트폰의 고객관리 활용도에 대한 연구)

  • Lee, Kyu-Jin;Yoon, Kyung-Bae
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2011.06a
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    • pp.305-308
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    • 2011
  • 본 논문은 고객관리 정보를 관리하기 위해 휴대하기 간편한 스마트폰으로 고객의 정보를 입력 및 관리하고 상품에 대한 간략한 설명을 스마트폰으로 활용하고자 본 연구를 수행하였으며, 테스트를 수행하기 위해 안드로이드 기반 보험고객관리 앱을 구현하여 활용성을 검증하였다. 보험설계자의 개인적 특성에 맞게 필드를 구성하여 맞춤형으로 정보를 등록하여 놓고 검색을 통해 고객의 기념일, 특성 등을 확인하여 미팅이나, 보험상품의 권유에 활용할 수 있다. 본 고객관리 앱은 모든 CRM(Customer Relationship Management)분야에 활용 가능하며 필드를 정비하여 계약자의 정보가 보험사의 가입자 정보와 연동되도록 확장하면 업무의 절차가 간소화 될 수 있을 것이다.

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The Implementation of Smart Shopping System using RFID (RFID 를 이용한 스마트쇼핑시스템 구현)

  • Park, Sang-Hyun;Jung, Sun-Yi
    • Proceedings of the Korea Multimedia Society Conference
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    • 2012.05a
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    • pp.187-189
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    • 2012
  • 본 시스템은 대형 쇼핑몰 및 백화점 등에서 쇼핑시점에서 계산, 재고관리, 상품관리 등을 실시간으로 한꺼번에 처리할 수 있는 스마트 쇼핑시스템이다. 본 시스템은 RFID 와 WiFi 와 같은 구내 망을 이용하여 각 카트에 장착 가능한 쇼핑단말기를 통해 중앙서버의 데이터베이스와 연동하도록 구현하였다.

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A Study on Users Preference on electronic Commerce Systems Using Fuzzy Logical (퍼지논리을 이용한 전자상거래 시스템에서 사용자 선호도에 관한 연구)

  • 김영천;이성주
    • Proceedings of the Korean Institute of Intelligent Systems Conference
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    • 2000.11a
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    • pp.28-32
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    • 2000
  • 인터넷의 대중화와 더불어 전자상거래에 대한 관심과 중요성이 더욱 증대되고 있다. 전자상거래에서 보다 많은 고객들을 유치하기 위해서는 거래의 안정성 보장, 시스템의 사용 편의성, 다양한 물품의 제공, 저렴한 가격 등과 함께 차별화된 고객 서비스 전략이 필요하다. 고객의 취향에 적합한 상품 정보를 제공함으로써 고객의 만족도를 증진시키고 나아가 지속적인 방문을 유도하고자 한다. 본 논문에서는 고객이 전자상거래 쇼핑몰을 방문시 고객별로 관리되는 선호도를 활용하여 고객의 취향에 적합한 상품 정보를 제공한다. 퍼지논리를 이용하여 제품군간에 근접도를 반영함으로서 사용자에게 보다 좋은 상품 정보를 제공하는 기법을 제안한다.

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