• Journal of Convergence for Information Technology
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• v.10 no.3
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• pp.22-30
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• 2020

The purpose of this study is to examine the effects of social support and job satisfaction on job embeddedness in the small and medium size hospital nurses. The subjects were small and medium hospital nurses in G city, and 197 data were analyzed. Data were analyzed descriptive statistics, t-test, ANOVA, Pearson correlation analysis, and hierarchical regression analysis. As a result, supervisor support, peer support of social support, job satisfaction were reported positively correlated with job embeddedness. The study model accounted for 28.0% of job embeddedness. The most powerful variable affecting job embeddedness was job satisfaction(β=.33 p<.001). In order to promote job embeddedness of small and medium hospital nurses, it is suggested that measures for improving job satisfaction and supervisors support of social support.

• Journal of the Korea Convergence Society
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• v.10 no.8
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• pp.309-316
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• 2019

This study was examined to confirm the effect of emotional labor and social support on Job embeddedness in clinical nurses. The subjects were working in general hospitals over 300 beds in Gwangju area. The 197 data were analyzed by descriptive statistics, t-test, ANOVA, Pearson's correlation analysis, and hierarchical regression analysis. Deep acting(r=.290, p<.01) of emotional labor and supervisor support(r=.389, p<.01) and peer support (r=.160, p<.05) of social support were reported positively correlated with job embeddedness. Deep acting(${\beta}=.236$, p<.001) of emotional labor and supervisor support(${\beta}=.319$, p<.001) of social support were reported to have effect on job embeddedness. These findings suggest that in order to promote job embeddedness of clinical nurses, the strategies to improve deep acting of emotional labor and supervisor support of social support should be provided in clinical nursing field.

• Journal of Digital Convergence
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• v.12 no.12
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• pp.427-439
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• 2014

This study analyzed the effects of job stress, job burnout, and social support on turnover intention for beauty salon workers in Busan. First, the younger, the higher levels of emotional labor; the younger, the lower education levels, the shorter career, and the lower position, the higher job stress and the higher job burnout; and the younger, the lower education levels, and the fewer days off, the higher turnover intention. Second, directors, designers and the staff had emotional labor, job stress, job burnout, and social support associated with turnover intention. Third, owners and designers had their turnover intention in general affected by emotional control, role stress, supervisor support, and colleague support and had their workplace-related turnover intention affected by emotional control, role stress, colleague support, and depersonalization, while the staff had their turnover intention in general and workplace-related turnover intention affected by supervisor support, colleague support, and depersonalization and had their job-related turnover intention affected by supervisor support.

• The Journal of the Korea Contents Association
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• v.21 no.2
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• pp.330-342
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• 2021

The purpose of this study is to investigate the mediated effect of superior and co-worker support in the relationship between emotional labor and job performance of social workers working in social welfare facilities The research method is based on the results of a survey of 445 social workers working at social welfare facilities in the Seoul metropolitan area. The collected data are analyzed using SPSS V22.0 as follows. First, it had been shown that in the emotional labor of social workers, surface behavior had a negative effect on job performance, and inner action had a positive effect on job performance. Second, in the emotional labor of social workers, it was found that the surface act had a positive effect on the support of the superior and co-worker, and the inner act had a negative effect on the support of the superior and co-worker. Third, the superior & co-worker support of social workers had a positive effect on job performance. Fourth, superior & co-worker support in the relation to surface behavior and job performance in the emotional labor of social workers had a negative mediated effect. Superior & co-worker support in relation to inner act and job performance had revealed that it did not have a mediated effect.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.5
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• pp.216-224
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• 2018

The purpose of this study was to measure the depressive symptoms and to determine their relationship with job stress content and social support of manufacturing male workers. A total of 428 male workers were surveyed from July 1 to August 31, 2017 using self-administered questionnaires. For the results, the rate of the depression group was 25.1%. In terms of the CES-D scores by job stress contents, CES-D scores were higher in the high job demand group than in the low group and higher in the low job control group than in the high group. In terms of CES-D scores by social support, CES-D scores were higher in the low supervisor support and coworker support group than in the high group. CES-D scores showed a significant positive correlation with job demand but a negative correlation with job control, supervisor support, and coworker support. In terms of hierarchical multiple regression analysis, higher job demand was associated with lower job control, and lower support of supervisors and coworkers gave high depression scores. Explanatory power for depression score significantly increased by 18.4% according to job demand and added job controls. Explanatory power increased by 14.1% with the support of supervisors and coworkers. The above results suggest that the level of depressive symptoms is highly correlated with job demand, job control, and support of supervisors and coworkers.

• International Area Studies Review
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• v.22 no.2
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• pp.139-162
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• 2018

Although the hotel industry in China has shown great growth both quantitatively and qualitatively, there is a lack of management of employees who represent hotels in direct contact with customers. Therefore, this study examined the social support of Chinese 4, 5 star hotel employees in Shanghai as supervisory support, coworker support, and family support, and examined whether the social support of employees improves resilience and affects their psychological well-being. In order to analyze this, we surveyed 322 employees of Shanghai 4, 5 star hotels in China. Empirical analysis showed that supervisory support and family support had a positive effect on their resilience, while coworker support did not. In addition, the resilience of hotel employees has a positive effect on their psychological well-being. This study aims to provide a better understanding of social support and resilience, and to provide effective management of human resources management.

• Journal of Digital Convergence
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• v.16 no.10
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• pp.261-270
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• 2018

The purpose of this study is to investigate the effect of work-family conflict and social support on retention intention in married female nurses. Participants were nurses working in 5 general hospitals in C city and data were collected from September 1 to 15, 2017. Data were analyzed by t-test, one-way ANOVA, Pearson's correlation, multiple regression analysis using SPSS Win 23.0. Factors influencing retention intention were identified as following; time-based conflict, more than one child, charge nurse, support of a co-workers, managers' support, with 37.3% explanatory power. This study shows that time-based conflict has negative effect on retention intention, while support of co-workers and managers have positive effect. This result may be useful in developing new strategies for enhancing retention intention. Further research is needed to identify other factors affecting the retention intention of married female nurses.

• Proceedings of the KAIS Fall Conference
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• 2009.12a
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• pp.764-768
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• 2009

본 논문은 임상 치과위생사들의 우울수준을 파악하고, 관련요인을 알아보고자 D도시 소재 치과의원에 근무하는 치과위생사 221명을 대상으로 2009년 6월 1일부터 6월 30일까지의 기간 동안 구조화된 자기기입식 설문지를 이용하여 조사하였으며, 주요 결과는 다음과 같다. 1. 조사대상치과위생사의 우울수준은 정상군 79.1%, 경도 우울군 15.4%, 중등도 우울군 4.1%, 중증 우울군 1.4%로 나타났다. 2. 우울수준은 전문대졸 이하 군일수록, 월평균급여가 적을수록, 업무에 대한 만족도가 "만족하지 못하다"는 군일수록, 업무에 대한 적성이 "맞지 않는다"는 군일수록, 직장에서의 상사나 동료 간의 "유대관계가 좋지 않다"는 군일수록, 주관적인 건강상태가 "건강하지 못하다"는 군일수록, 아침식사를 하지 않는 군일수록, 음주를 하는 군일수록, 운동을 규칙적으로 하지 않는 군일수록, 업무요구도가 높을 때, 업무자율성이 낮을 때, 직장 내 상사의 지지도가 낮을 때 우울수준이 유의하게 높았다. 3. 우울수준과 관련변수들과의 상관관계는 업무에 대한 만족도, 업무에 대한 적성, 직장에서의 상사나 동료 간의 유대관계, 주관적인 건강상태, 상사의 지지도, 동료의 지지도와는 음의 상관관계를 보인 반면, 업무의 요구도와는 양의 상관관계를 보였다. 따라서 우울수준을 감소시키기 위하여 여러 요인들을 개선 할 수 있는 프로그램의 시행 및 관리방안이 모색되어 향상을 통한 우울관리가 필요할 것으로 사료된다.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.22 no.1
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• pp.728-742
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• 2021

The purpose of this study was to explore the dysfunctional effects of job crafting by examining (1) the sequential dual mediating effect of work-related sense of coherence (Work-SoC) and job strain on the relationship between two dimensions of job crafting (i.e., promotion focus & prevention focus) and turnover intentions, and (2) the moderating effect of supervisor support in the relationship between each focus and Work-SoC. A total of 293 employees working at various companies in Korea participated in an online survey. The results showed that promotion-focus job crafting had a direct negative effect on turnover intention, while prevention-focus job crafting had a direct positive effect. Both promotion- and prevention-focus job crafting also had indirect effects on turnover intention by partially mediating Work-SoC and job strain. Supervisor support had a moderating effect on the relationship between prevention-focus job crafting and Work-SoC, weakening the negative effect of prevention focus on Work-SoC. The implications and future directions are discussed on the basis of the results.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.10
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• pp.444-455
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• 2018

This empirical study examined the relationships among emotional labor, social support, and organizational commitment of franchise food service industry employees, and analyzed the mediating effects of social support from the fellow and director on the relationship between emotional labor and organizational commitment. A total of 268 employees in the franchise food service industry, such as fast food, chicken, and coffee in Seoul, were analyzed by frequency analysis, reliability analysis, correlation analysis, confirmatory factor analysis, and structural equation model analysis using the SPSS Program. The results of verifying the research hypotheses could be summarized as follows. First, the surface emotional labor of franchise food service industry employees had negative effects on the organizational commitment. Deep emotional labor had significant positive effects on the organizational commitment, and fellow and director support had significant positive effects on the organizational commitment. Second, the social support from the fellow and director had partially mediating effects on the relationship between emotional labor and organizational commitment. This suggests that emotional labor and social support play essential roles in enhancing the organizational commitment of franchise food service industry employees.