• Journal of Internet of Things and Convergence
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• v.8 no.3
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• pp.29-40
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• 2022

The aim of this study was to analyze research trends of social service quality from 2007 to 2020 based on text mining and topic modeling. Our focus was to provide foundational materials for social service improvement by discovering the latent meaning of relevant research papers. We collected 97 scholarly articles on social service, social welfare service, and quality from RISS, and implemented two segments of text mining analysis. Our results showed that the first section included 38 papers and the second 59, indicating 6.9 articles annually. Word frequency results demonstrated that the common keywords of both sections were 'service', 'quality', 'social service', 'satisfaction', 'users', 'quality control', 'reuse', 'policy', 'voucher', etc. TF-IDF suggested that 'social service', 'satisfaction', 'users', 'customer satisfaction', 'revisiting', 'voucher', 'quality', 'assisted living facility', 'quality control', 'community service investment business', etc., were represented in both categories. Lastly, topic modeling analysis revealed that the first segment displayed 'types of care services', 'service costs', 'reuse', 'users based', and 'job creation', whereas the second presented 'service quality', 'public value', 'management system of human resources', 'service provision system', and 'service satisfaction'. Future directions of social service quality were discussed based on the results.

• Fire Science and Engineering
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• v.25 no.1
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• pp.27-33
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• 2011

Recently in Korea, the percentage of the population that is elderly has been increasing rapidly because of lower national birthrates, improvements of medical technologies and techniques, and improved diet. The trend toward an aging population has exceeded the capabilities of the existent Korean welfare system and has caused economic problems such as a lack of new jobs. The government's policies in welfare and infrastructure are insufficient. The fire-fighting administration provides special services for the elderly, including "silver ambulances." In addition, using modem technology, the administration is working on emergency contact devices for the elderly in case of accidents. The aim of this paper is to analyze the services provided for the elderly and to examine improved solutions for the fire-fighting administration.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.9 no.1
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• pp.141-151
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• 2014

Social enterprises provide the job and social service to the weak classes at the same time. As the weak classes such as the aged and disabled who are the main consumers of social enterprises are restricted in moving and gradual approach, so social service providers are required to decide the location by considering their gradual approach more than anythingelse. Therefore, in case of deciding the location of social enterprises it is more important than anythingelse for the social enterprises to select the location by considering the demand of social service of the region preferentially unlike the principles of deciding the location of ordinary enterprises. However, it has been expected that the main causes of various supplying and consuming sides which are provided not only to the ordinary but also the social enterprises might be distributed indiscriminately and unequally in the space of national land by diverse main causes such as the kinds of the products, concentration of the consuming sides, manpower distribution and others, and in this study, what have been used for the examination of regional distribution characteristics of social enterprises which have been operated by being distributed regionally were LQ technique, and the regional distribution characteristics of social enterprises of Korea have been suggested after having them analyzed. This study has the aim of providing the suggestions for the establishment of the policies for the promotion of social enterprises in the future by clarifying the present situations and characteristics of regional distribution of social enterprises of Korea which have been functioning as the suppliers of private social service, and what are required at this time are the political support and social agreement for the location and growth through continuous studies.

• Journal of Digital Convergence
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• v.22 no.2
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• pp.21-28
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• 2024

This study analyzed the current status of care policies and senior citizen issues in Korea, which has entered a super-aging society, and attempted to suggest improvement measures for desirable convergence policies. The problems of the elderly in Korea have emerged as health problems, poverty problems, loss of roles, and care problems due to changes in the concept of family, values, and socioeconomic structure. In addition, poor seniors need jobs and employment policies, and healthy middle-class seniors need policy development to enable leisure activities and volunteer activities. In particular, it is necessary to establish policies to enable people to spend the rest of their lives in elderly care facilities and elderly care hospitals through community care policies. The super-aging society accounts for more than 20% of the total population among those aged 65 or older, and according to the National Statistical Office, it is expected to become a super-aging society by 2025. Elderly welfare policies must provide various programs and the needs and services of elderly care, and in the future, a super-aging society will need to secure a lot of financial resources and maintain a productive population to cover the financial resources. In other words, the human life cycle is from birth to death, and when the ratio of natural deaths of the elderly and infants born is appropriate, the society and the country can be seen as stable, vibrant, and healthy societies.

• Journal of Digital Convergence
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• v.13 no.1
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• pp.67-76
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• 2015

The Objective of this study was to establish the role of ICT based Welfare services to support the needs of the elderly living alone. For this, 85 current services for the elderly from 6 central governments was arranged, and also, 114 possible welfare services based on ICT in future were surveyed from the research articles. These services were categorized by Maslow's hierarchy of needs, and rearranged into online, offline and combined services. It was observed that most of the services were focused on Safety needs(medical health) and Self-actualization(leisure culture), and services for Esteem were lack. It would be possible to improve the services for the environmental improvement, employment expansion, independent Activities of daily living with the ICT based elderly welfare services. And also, it was needed to develop the additional services for the psychological and emotional support. It was concluded that ICT based consumer oriented services could improve the quality of life of the elderly living alone with the well balanced strategies.

• Journal of Digital Convergence
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• v.17 no.6
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• pp.417-426
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• 2019

This researched is an investigation about the youths runaways street life experienced, the crimes committed through the influenced living in the street by looking into the effectiveness of the youth welfare and make an observation of their direction. The survey was conducted on young people who met in the youth shelter and outreach program, and finally analyzed 259 copies. The results of the study are as follows. First, When comparing the ages of the runaway youths if not properly given a support, services and prevention after running away from home, these youth will live their life in the street until their adolescents. Second, Runaway youth shelter has been providing the needs of those runaway youth who came in the shelter. However, it needs necessary new policy and services that will augment the support in solving problems of the youths when they visit youth shelter to ask for help and support. Third, It can be seen that the flight behavior after the street life is increased. They are in a situation where they have no choice but to join the juveniles for street life. Finally, Street life Youth self-reliance, support for living expenses, housing facilities, job opportunities, technical and job skill training were highly desired by the youths. Eventually, the intervention of youth living in street life requires a multifaceted support such as housing, labor, education, and welfare.

• Journal of the Korea Society of Computer and Information
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• v.27 no.8
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• pp.177-183
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• 2022

The purpose of this study is to examine the current status of the elderly welfare ordinances currently enacted and operated by local governments, analyze the actual conditions and problems of the contents, and suggest the direction of enactment and revision of the elderly welfare ordinances for actively responding to the demand for various welfare services for the elderly. To this end, the scope of the study was specified by ordinances in Gwangju Metropolitan City, five autonomous districts, Jeollanam-do, and 22 cities and counties, and the criteria for content analysis of the elderly welfare ordinance of these local governments were selected and compared and analyzed in the four major areas of elderly welfare: income and jobs, care, health, leisure activities, and social participation. According to the analysis results, the direction of enacting the ordinance is to secure financial resources for the elderly welfare budget, develop differentiated welfare policies for the elderly that reflect the characteristics of each local government, expand ordinances related to infectious diseases, enact ordinances for medical support for non-infectious diseases, and enact customized ordinances for the elderly living alone. Finally, the limitations on the research subject and analysis scope of this study and future research directions were presented.

• Korean Journal of Social Welfare
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• v.56 no.2
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• pp.311-326
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• 2004

This article focuses on the use of case management in the Self-support program. Case management is a service modality which provides integrated services for people with multiple needs in the community. The goal to accomplish self-sufficiency of working participants in Self-Support Programs is positively affected by the efforts to reduce high social risks they are exposed. It is recommended that the agencies running Self-support programs apply case management to increase the quality of lives as well as the effectiveness of exiting statuses of conditional welfare recipients. Several service considerations of case management are recommended for the change in the structure and functioning of the Self-Support Program: Integrated view and contextualized thinking, empowerment-oriented approach, and a development of the community support system through networking. Types of case management and practice roles of the case manager applicable to the Self-Support Program are also recommended. Structural aspects of an organization, inter-organizational linkages and contextual factors need to be considered to improve problematic conditions that have not enough resources and appropriate authorities in providing case management functions.

• The Journal of the Korea Contents Association
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• v.17 no.5
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• pp.479-490
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• 2017

The objective of this study is to examine the association of social networks and medical care utilization of elderly living alone depending on self-rated health status, and also to measure the moderating effects of welfare services for elderly. To this purpose, the data which was collected from the 2014 National Survey on Elderly in Korea was analyzed by Chi-square test and Poisson regression. According to the results, social networks and elderly welfare services affected to medical care utilization of elderly living alone, only who aware of their self-rated health status as bad. With this group, the frequency of contact with family and participation in lifelong education had a significant effect on increasing medical care utilization. In contrast, the frequency of contact with neighbors and the participation in elderly employment program were significant to reduce the utilization of medical care. Furthermore, the moderating effects of elderly welfare services were also measured that formal social gathering has an effect of increasing the medical care utilization of elderly living alone by expansion of their social networks. Based on these results, this study consequently has an implication for suggesting expansion of elderly welfare services, which might be an alternative to social networks of elderly living alone, and also for seeking the direction of political intervention that helps health promotion and disease prevention through the research of medical care utilization.

• Journal of Digital Convergence
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• v.16 no.12
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• pp.33-39
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• 2018

Social enterprises are companies that provide jobs to the vulnerable and provide social services. However, sustainable management of social enterprises is very difficult in a rapidly changing market environment. Therefore, for the sustainable management of social enterprise, it is assumed that the duty efficiency of the members of the social enterprise is most important in the limited resource environment, and that the social entrepreneur can increase the efficiency of the work by giving delegation to the members. Therefore, this study investigates how social entrepreneurs influence on the job efficiency of members when giving psychological empowerment to members of social enterprise based on social entrepreneurship. When giving empowerment leadership to members, And it has a significant effect on job efficiency.