• The Journal of the Korea Contents Association
• /
• v.19 no.3
• /
• pp.31-47
• /
• 2019

This study analyzes the emotional labor experiences of 8 social workers in social welfare facilities and public institutions by thematic analysis method with interveiws with them. Six categories and Twenty two themes concerning the emotional labor experience were derived from the analysis. Six categories are as follows: 'work life as a target for anger', 'unsafe workplace', 'emotional labor that ruins life', 'overcoming hurt emotion', and 'living with emotional labor'. Social workers are constantly required to perform emotional labor providing services to clients in the field of practice, and they also suffer verbal abuse from clients. Social workers feel the pressure of work in the environment that does not tolerate mistakes and they must keep their safety on their own. In these cases, emotional labor has effects on the physical and mental health of workers. The problem of emotional labor is difficult to solve and there might not be no choice but to endure. This study suggests practical and policy measures for social workers based on the results of the analysis. Policy suggestions are as follows: safety assurance for social workers, establishment of base facilities for employee support, human rights education for employees, preparation of super vision system, and the provision of a mental health care system.

• Proceedings of the Korean Society of Computer Information Conference
• /
• 2010.07a
• /
• pp.385-388
• /
• 2010

21세기의 두드러진 특징 중 하나는 조직의 환경변화가 끊임없이 매우 불규칙적으로 일어나고 있으며, 그 변화 속도가 가속화되고 있는 것이다. 이로 인한 극도의 불확실성은 치열한 생존경쟁에 대응하며 지속적 발전을 추구하기 위해 각 조직 구성원의 적절한 활용과 중요성이 크게 대두되게 됐는데 이와 관련된 패러다임이 임파워먼트이다. 특히 일선 현장에서 근무하는 사회복지종사자는 사회복지의 근본 목적 달성을 위해 그들의 업무를 어떻게 수행할 것인가에 대하여 스스로 파악할 필요성이 강하게 대두되며, 자신의 능력을 지속적으로 개발해야 할 필요성이 있다. 이러한 사회복지종사자의 임파워먼트는 결국 직무만족에 큰 영향을 미칠 것이며, 이는 궁극적으로 사회복지의 실천적 과제 달성을 가능하게 될 것이다. 이 연구의 목적은 사회복지종사자가 임파워먼트 할 수 있게 함으로써, 그에 따른 직무만족을 향상시킬 수 있는 이론적 배경을 제시하는 것이다.

• The Journal of the Korea Contents Association
• /
• v.14 no.2
• /
• pp.247-256
• /
• 2014

"Artist Welfare Act" from the November 18, 2012 is being implemented. However, in the field of traditional culture and art the artists are the subject of a variety of policies by the newly launched Korean Artist Welfare Foundation Artists, but most of video production professionals are not aware of law enforcement and their legal status is ambiguous. This research raised the issue of poor video production workers welfare, and to seek the ways took a look at the key information of "Artist Welfare Act" and social issues. To this end, by in-depth interviews with video workers I analyzed the relationship between the parties, such as comments about the issues. Accordingly, a wide range of video production to reflect the welfare of workers in the "Artist Welfare Act" of the amendment shall be made. Above all, this should be reflected in measures to raise funds for artist welfare.

• Korean Journal of Social Welfare
• /
• v.58 no.3
• /
• pp.195-221
• /
• 2006

The present study has a goal of investigating the effects of self-efficacy and facet Job Satisfaction on global job satisfaction in the Workers of Residential Facilities. As a result of analyzing the data of 269 participants, we obtained three factors of self-efficacy: competence, self confidence, and propulsion. Significant 7 factors of global job satisfaction are social recognition, job itself, relationship of clients, salary, relationship of superiors, working condition, and propulsion. And both facet job satisfaction and turnover intention are influenced upon social recognition, salary, and relationship of superiors. Also, facet job satisfaction is affected by job itself and relationship of clients, but turnover intention is affected by working condition and propulsion. This article concluded with a discussion of implications of job satisfaction on quality of welfare service along with current research imitations and future research themes and tasks.

• Korean Journal of Social Welfare Studies
• /
• v.42 no.4
• /
• pp.445-468
• /
• 2011

Based on the framework of self-determination theory and past relevant literature, the study develops and estimates a causal relationship between intrinsic motivation, career commitment, and turnover intention. The study utilizes data from a cross-sectional survey conducted on 353 child welfare workers of the fields of foster care, child protective services, and child residential care all over the country. The study relies on Structural Equation Modeling(SEM) method. The results of Confirmatory Factor Analysis indicate the validity of measurement model. The results of SEM tests show a good fit of the proposed model. Controlling the level of salary and the working hours of the workers, the model reveals that intrinsic motivation is positively related to career commitment, and that career commitment is negatively related to turnover intention. In other words, the effect of intrinsic motivation on turnover intention is mediated by career commitment. Implications of the findings for practice and study limitations are discussed.

• Journal of the Korea Convergence Society
• /
• v.13 no.4
• /
• pp.441-450
• /
• 2022

This study is to find out the mediating effect of customer orientation between the organizational culture and job satisfaction of workers at rehabilitation centers for the disabled. The participants were 864 social workers at rehabilitation centers for the disabled nationwide, and data were collected through self-reported questionnaire. The results are as follows; There was a significant correlation between the organizational culture, customer orientation, and job satisfaction. Organizational culture was found to have a significant effect on job satisfaction, and customer orientation was found to significantly mediate between the two. Based on the research results, it is proposed to expand the sharing of education and experiences necessary to create an organizational culture to enhance the customer orientation of social workers.

• Journal of the Korea Convergence Society
• /
• v.12 no.8
• /
• pp.287-293
• /
• 2021

The object of this research is to make an analysis of the relationship between professionalism perception and turnover intention of employees in the welfare center for the disabled. This also verifies the mediating effect of self-efficacy between the two variables. We conducted a survey of employees being engaged in 14 centers of Chungnam/Daejeon areas and the 356 data were analyzed. The analysis results are as follows : 1) the professionalism perception of employees had a positive effect on turnover intention and self-efficacy. 2) the mediating effect of self-efficacy was verified between the professionalism perception and the turnover intention. Based on the findings of this study, some countermeasures were presented to reduce the employees' turnover intention.

• Journal of Industrial Convergence
• /
• v.20 no.4
• /
• pp.79-84
• /
• 2022

This study analyzed the relationship between supervision and job commitment of the elderly leisure welfare center employees and the mediating effect of professionalism perception. The survey was conducted of 267 employees in 15 facilities located in Daejeon and Chungnam. The main methods were confirmatory factor analysis and structural equation modeling analysis using SPSS and AMOS. The analysis results showed that the relationship between supervision and job commitment and the mediating effect of professionalism perception were verified. For activating the supervision, it is necessary to strengthen the educational supervision, systematize the supervision, and strengthen the supervisor education. To raise the professionalism perception, programs such as awards for outstanding manpower, social support, and employee education considering clients are needed. It is expected that studies on various variables for human resource management including job commitment for elderly leisure facility employees will be continued.

• Social Workers
• /
• no.2 s.46
• /
• pp.11-13
• /
• 2006

재정자립도 지자체장의 복지마인드에 따라 사회복지 서비스 방향이 큰 차이를 보이고 있다. 또 지역별 보조금 지원의 격차로 인해 종사자의 처우에 심한 격차가 발생하고 지역별 종사자간의 위화감 및 처우가 좋은 지역으로 사회복지 인력의 편중 및 기피 지역발생이 우려된다. 이에 따른 문제점을 알아보고 우리의 역할은 무엇인지 알아본다.

• 건강소식
• /
• v.36 no.9
• /
• pp.42-43
• /
• 2012

9월 7일은 제13회 사회복지의 날이다. 이날은 사회복지에 대한 국민의 이해도를 증가시키고 사회복지사업 종사자의 활동을 격려 장려하기 위해 제정되었다고 한다. 최근 들어 기업들은 이익 창출에 대한 단순한 사회적 의무에서 벗어나 '더불어 행복한 미래와 밝고 건강한 사회'를 만들기 위해 시간과 노력, 재능을 활용하여 임직원들이 직접 봉사하고 참여하는 다양한 사회공헌활동을 펼치고 있다.