• Knowledge Management Research
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• v.23 no.1
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• pp.203-225
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• 2022

Competition in the OTT (Over the Top) service market is getting fiercer since global OTT services enter the domestic market and existing platforms are actively reorganized. As powerful competitors with ultra-luxurious content continue to enter the marke with diversity required by users, various efforts are required for OTT service platforms to prevent subscriber churn in order to generate continuous revenue. Thus, this study tried to examine the effect of OTT service characteristics on continuous use intention through an empirical analysis based on Expectation-Confirmation Model(ECM). A total of 386 responses were collected from individuals who have experience or are currently using OTT service and analyzed using AMOS 24. Results show that content curation, content richness, and audience activity had a significant effect on expectation confirmation. Also, expectation confirmation had a significant effect on perceived usefulness and user satisfaction while perceived usefulness had a significant effect on user satisfaction, significantly influencing continuous intention to use OTT. Finally, price fairness was found to strengthen all proposed relationships. The findings are expected to provide useful information for service and content development for subscriber retention, which has the most direct impact on revenue generation of OTT service providers.

• Journal of Digital Convergence
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• v.20 no.5
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• pp.513-523
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• 2022

Generally, people act to use Information Technology on the premise of their experience in using various Information Technology. Namely, users perceive Information Technology through their User Experience, and these User Experiences can be said to impact Continuous Use Intention of the Information Technology. Based on this condition, the present study was proceeded to investigate the User Satisfaction's Mediating effect in the relationship between User Experience and Continuous Use Intention of the OTT services. For this purpose, 195 male and female college students' survey data were used for analysis, verified through the SPSS Process Macro. As a result of the analysis, not only the Reliability experience for the OTT services but also the Usability, Convenience, and Pleasurable experiences' User Experiences were verified that Use Satisfaction was Fully Mediating in relation to Continuous Use Intention. This result gives an implication that the importance of User Experience and Use Satisfaction in maintaining customers through continuous use of OTT services are worth noting. Overall, the present study increased the customer utility for OTT services and confirmed the importance of User Experience and Use Satisfaction in order to increase the competitiveness of the company. Also, it proposed a direction for an in-depth future research to develop this study.

• Journal of Digital Convergence
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• v.20 no.3
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• pp.63-68
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• 2022

This After the debut of 5G, our lives have changed a lot. In particular, the proliferation of wireless network services through smartphones and LTE has completely changed the existing mobile communication services that are limited to voice/text communication between individuals and individuals, and new innovative services have emerged in all aspects of personal and corporate activities. This study verified the relationship between the social characteristics of 5G services and users' willingness to use 5G services. It analyzed the influence relationship between independent variables (social reality, subjective norms), media variables (perceived usefulness) and dependent variables (use intention), set hypotheses, and identified the media effects of perceived usefulness. The measurement items of variables are defined, and the research model of 5G service usage intention is designed. A questionnaire survey was conducted on the measurement items for users who have experience in using 5G services. Based on this result, among the social factors of users of 5G services, social reality and subjective norms are suitable factors to improve users' intentions. And through this research we put forward the enlightenment, discussed the limitations of the research and future research directions.

• Proceedings of the Korean Information Science Society Conference
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• 2000.04b
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• pp.166-168
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• 2000

World-Wide Web(WWW)이 발전하면서 웹으로부터 사용자가 원하는 정보를 효과적으로 찾기 위한 정보검색 방법론이 연구가들로부터 중요한 이슈로서 대두되었고 이에 기반하여 여러 상용 정보검색 시스템들이 등장하게 되었다. 그러나, 이러한 정보검색 시스템들은 웹에 존재하는 데이터의 비구조화와 다양성, 사용자의 다양성, 그리고 정보의 질과 양이 문제로 인하여 사용자의 의도와 요구에 맞는 정보를 구하기 어렵다. 또한, 웹 상의 많은 데이터들로부터 단순히 일반적인 정보만을 얻어 이용할 뿐 효과적인 지식의 탐사나 관리 기능을 갖고 있지 않다. 본 논문에서는 이전의 정보검색 시스템들이 갖는 문제점을 분석하고 이를 보완하고자 웹에 대한 지식 발견(Knowledge Discovery)의 새로운 시도인 웹 마이닝(Web Mining)에 대한 관련 연구를 토대로 웹 마이닝 시스템을 설계 및 구현한다. 특히, 사용자의 의도를 정확히 전달하기 위하여 기존의 SQL 과 유사한 형태의 질의어인 WMSQL을 사용하여 웹 문서의 내용에 직접적인 웹 마이닝을 수행하는 Web Content Mining을 개발함으로서 웹의 비구조화된 데이터로부터 의미있고 함축적인 지식을 추출할 수 있도록 한다.

• Proceedings of the Korea Information Processing Society Conference
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• 2009.11a
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• pp.743-744
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• 2009

사용자가 방문한 웹 사이트와 연관된 광고를 웹 페이지에 실어주는 문맥광고 관련 연구가 광고 효율성 측면에서 최근 주목을 받고 있다. 이러한 문맥광고 관련 연구의 핵심은 웹 페이지와 웹 광고간의 연관성을 높여주는데 있는데, 연관성 향상 방안으로 최근 사용자 의도 분석을 통한 연관성 향상 기법이 많이 연구되고 있다. 그러나 기존 연구에서는 사용자가 로그인을 해야 하거나, 로그 정보를 일정기간이상 수집해야만 사용자 의도 분석이 가능 하다는 문제점이 존재 한다. 본 논문에서는 로그인이나 많은 양의 로그정보 수집 없이 한 세션 내에서 방문한 웹 페이지 로그만을 이용하여 개인화된 문맥 광고를 제공하는 문맥광고 기법을 제안한다. 실험 결과에서는 제안하는 기법이 기존의 광고 기법에 비해 사용자가 판단하는 웹 페이지와 웹 광고의 연관성 (precison) 이 기존의 기법에 비해 높아짐을 증명한다.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.24 no.7
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• pp.873-878
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• 2020

Due to the recent development of 3D printers, interest in 3D printing is growing. 3D printing should reflect individual needs and various requirements by designing products to suit the user's requirements. Research on how to use 3D printed products for the purpose of purchasing products according to user's demand characteristics is insufficient. Therefore, this study conducted a survey and statistical analysis to find out the factors influencing the intention of purchasing custom controller products in 3D printing environments. Research has confirmed that user innovation and convenience safety are important factors for the satisfaction and purchase intent of personal-tailored controller products. Considering user innovation, convenience, and safety when producing controller products using 3D printing, it is expected that value of custom controller manufacturing can be increased. Research is needed on the personalized product development framework that successfully introduces and systematically supports the production methods of personalized products in the early stages.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.21 no.11
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• pp.2076-2082
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• 2017

Users of Smartphone in Korea are using the majority of the economically active population over 99% and experts have seen that they have reached saturation after the initial formation stages. The purpose of this study is to investigate the influencing factors of dominant design attributes on the intention of continuous use of Smartphone users. Predictor factors were selected perceived usefulness and perceived ease of use suggested on extended the technology acceptance model. The concept model was completed by selecting the dominant design attribute as a mediator. Participants of this study were 135 Smartphone users in Busan Gyeongnam and Iksan Jeonbuk province in accordance with convenience sampling. IBM SPSS Statistics 19 were employed for descriptive statistics, Smart PLS (partial least squares) was employed for confirmatory factor analysis and path analysis of casual relationship among variables. Therefore, when moderating mediated factor of dominant design and attitude, factor of continuous usage intention showed 76% explanatory power.

• Informatization Policy
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• v.20 no.3
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• pp.63-85
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• 2013

Drawing on Protection Motivation Theory(PMT), this study attempts to clarify antecedents that influence the intention to protect individuals' privacy on the Internet. Protection motivation forms through individuals' cognitive appeal involving threat and efficacy. Then protection motivation causes privacy behavioral change. Protection motivation factors are established privacy trust and privacy risk, which are related to privacy attitude and belief. This proposed model is empirically analyzed by utilizing structural equation analysis(SEM). According to the result of the empirical analysis, it is founded that almost paths have statistically significant explanatory power except path from efficacy to privacy risk and path from privacy trust to privacy behavioral intention. This study shows powerful evidence of antecedent factors based on protection motivation of individuals' privacy behavioral intention in online environment.

• Information Systems Review
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• v.25 no.3
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• pp.199-220
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• 2023

Projects to deploy and diffuse smart factories in South Korea are aimed at enhancing national manufacturing competitiveness. However, a significant portion of deployed companies remain at the basic stage and struggle to utilize smart factories regularly. Existing studies have primarily focused on the technical aspects of smart factories, using data analytics and case studies, leading to a gap in empirical research on continuous use and upgrade intentions. This study identifies key factors influencing smart factory usage and user satisfaction, drawing on the Information Systems Success Model (ISSM) and previous research. It empirically examines the impact of these factors on continuous use intention, management performance, and advancement acceptance intention through smart factory usage and user satisfaction. A structural equation model is employed to validate the research hypotheses, using survey data from 287 small and medium-sized manufacturing enterprises (SMEs) that have adopted smart factories. Results demonstrate that system quality, information quality, service quality, and government support significantly affect smart factory usage, while service quality and government support influence user satisfaction. Furthermore, smart factory usage and user satisfaction have positive effects on management performance, continuous use intention, and subsequently advancement acceptance intention. This study provides novel insights by demonstrating the specific impact mechanisms of smart factory user satisfaction on the business and the intentions of manufacturing SMEs regarding continuous use and advancement acceptance, leveraging the ISSM.

• The Journal of the Korea Contents Association
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• v.7 no.7
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• pp.50-59
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• 2007

This paper describes a question analysis and expansion based on semantics for on efficient information retrieval. Results of all information retrieval systems include many non-relevant documents because the index cannot naturally reflect the contents of documents and because queries used in information retrieval systems cannot represent enough information in user's question. To solve this problem, we analyze user's question semantically, determine the answer type, and extract semantic features. And then we expand user's question using them and syntactic structures which are used to represent the answer. Our similarity is to rank documents which include expanded queries in high position. Especially, we found that an efficient document retrieval is possible by a question analysis and expansion based on semantics on natural language questions which are comparatively short but fully expressing the information demand of users.