• Title/Summary/Keyword: 비즈니스 프로세스 성과

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The Study on the Critical Success Factors of the Adoption and Use of the ASP-based ERP Systems (ASP방식의 ERP 도입 및 이용의 핵심성공요인에 관한 연구 : 중소제조업체를 중심으로)

  • Jeong Jung-Sik;Kwon Sun-Dong
    • Journal of Information Technology Applications and Management
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    • v.13 no.3
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    • pp.29-57
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    • 2006
  • Small and medium-sized companies (SMEs) face a number of different kinds of barriers to adopt information technology, including the lack of information, limited financial and technical resources, and absence of the well-trained work force in the realm of information technology. But application service provider (ASP)enables these SMEs to informatize. This paper is focused on studying the cases of the adoption and use of the ASP-based ERP systems that 7 SME shad adopted. The factors that influence the adoption and use of SMEs' ASP-based ERP systems are divided into the user companies that adopted the systems, the systems vendors, and environment. From the viewpoint of the user company, the successful adoption and use of the systems is significantly influenced by the clear motive of adopting the systems, the financial readiness, and the strong intention of CEO for pushing ahead with e-Business. From the systems vendor, it is influenced by the technical expertise of the vendor, the knowledge of the user company, and the experience of the systems development. From the perspective of environment, it is influenced by the push from the players in the value chains. The companies that had adopted the ASP-based ERP systems and that had extended the level of systems use had the benefits through reducing the cost, improving the internal business process, and achieving the learning and growth of the organization.

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Fault-Free Process for IT System with TRM(Technical Reference Model) based Fault Check Point and Event Rule Engine (기술분류체계 기반의 장애 점검포인트와 이벤트 룰엔진을 적용한 무장애체계 구현)

  • Hyun, Byeong-Tag;Kim, Tae-Woo;Um, Chang-Sup;Seo, Jong-Hyen
    • Information Systems Review
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    • v.12 no.3
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    • pp.1-17
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    • 2010
  • IT Systems based on Global Single Instance (GSI) can manage a corporation's internal information, resources and assets effectively and raise business efficiency through consolidation of their business process and productivity. But, It has also dangerous factor that IT system fault failure can cause a state of paralysis of a business itself, followed by huge loss of money. Many of studies have been conducted about fault-tolerance based on using redundant component. The concept of fault tolerance is rather simple but, designing and adopting fault-tolerance system is not easy due to uncertainty of a type and frequency of faults. So, Operational fault management that working after developed IT system is important more and more along with technical fault management. This study proposes the fault management process that including a pre-estimation method using TRM (Technical Reference Model) check point and event rule engine. And also proposes a effect of fault-free process through built fault management system to representative company of Hi-tech industry. After adopting fault-free process, a number of failure decreased by 46%, a failure time decreased by 56% and the Opportunity loss costs decreased by 77%.

Design and Analysis of Ubiquitous Customer Relationship Management System Based on Near Field Communication (근거리 무선 통신 기반 유비쿼터스 고객 관계 관리 시스템의 설계 및 분석)

  • Jun, Jung-Ho;Park, Hyun-Soo;Lee, Kyoung-Jun
    • Information Systems Review
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    • v.14 no.1
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    • pp.37-65
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    • 2012
  • This research aims to design and analyze a ubiquitous customer relationship management system based on near field communication which can be applied to stores in off-line environment. The existing customer relationship management system has been used mainly for stores in off-line environment to issue a royalty card, to stamp a seal on the purchase goods, and to manage the history of customers' visits and purchases. But, the existing system has two weaknesses; it makes difficult for a store manger not only to acquire a wealth of customer data but also to systematically manage the acquired data. In particular, the effectiveness and efficiency of the royalty card are questioned when a customer makes purchases in the store in that the customer frequently does not carry it or loses it. So, this research suggests a ubiquitous customer relationship management system where a tag for near field communications is attached to a store in off-line environment; a store manager can collect and manage easily customer's dada and customers can seamlessly acquire store's information. To do this, this research conducts the followings. First, we review the previous researches of customer relationship management to examine the concept of ubiquitous customer relationship management. Second, from the examination, we draw the factors to be considered in ubiquitous customer relationship management system based on near field communication. Third, we propose a scenario where the suggested system is used. Fourth, we analyze the participants' values and the process that will be used for the suggested system. Finally, we discuss the possibility of the application of this system to real business environment from various viewpoints.

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An Event-Driven Dynamic Monitor for Efficient Service Monitoring (효율적인 서비스 모니터링을 위한 이벤트 주도 동적 모니터)

  • Kum, Deuk-Kyu;Kim, Soo-Dong
    • Journal of KIISE:Software and Applications
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    • v.37 no.12
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    • pp.892-908
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    • 2010
  • Services in SOA are typically perceived as black-box to service consumers, and can be dynamically evolved at runtime, and run on a number of unknown and heterogeneous environments. Because of these characteristics of the services, effective and efficient monitoring of various aspects on services is an essential functionality for autonomous management of service. But the problem with or limitation in conventional or existing approaches is, that they focus on services themselves, ignoring the effects by business processes. Consequently, there is a room for service monitoring which provides more useful information of business level by acquisition of only external monitoring data that depend on specific BPEL engine and middleware. Moreover, there is a strong demand to present effective methods to reduce monitoring overhead which can degrade quality of services. EDA can cope with such limitations in SOA by collecting and analyzing events efficiently. In this paper, we first describe EDA benefits in service monitoring, and classify monitorring target, and present an appropriate monitoring method for each monitoring target. Also to provide the applicability of our approach, an event meta-model is defined, and event processing model and architecture based on the meta-model are proposed. And, with the proposed architecture and method, we implement a prototype of an event-driven dynamic monitoring framework which can collect and process internal and external data at runtime. Finally, we present the result of a case study to demonstrate the effectiveness and applicability of the proposed approach.

Product Line Development Process for Mobile Software based on Product Line (프로덕트 라인 기반의 모바일 소프트웨어 개발 프로세스)

  • Kim Haeng-Kon;Son Lee-Kyeong
    • The KIPS Transactions:PartD
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    • v.12D no.3 s.99
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    • pp.395-408
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    • 2005
  • Ubiquitous computing spans a very broad range of technologies and needs very complicated user's requirements. There are many scenarios and technologies involved in ubiquitous computing. We need new software development tools and methodology to meet the requirements. A software product line is one of promising new technology for it. A software product line is a set of software intensive systems that share a common, managed set of features satisfying the specific needs of a particular market segment or mission and that are developed from a common set of core assets. Software architecture-based development is the exploration and maturation of the role of software architecture in the product line life cycle. In this thesis, we identify the foundational concepts underlying software product lines and the essential activities to develop the mobile application systems. So, we define, design, and implement the Mobile Application System Architecture(MASA) that includes the development process for applying into mobile business domain and encompass scoping and gathering requirements for the Product line based on Component Based Development(CBD).

Device Identification System for Corporate Internal Network Visibility in IoT Era (IoT 시대 기업 내부 네트워크의 가시성 확보를 위한 단말 식별 시스템 설계)

  • Lee, Dae-Hyo;Kim, Yong-Kwon;Lee, Dong-Bum;Kim, Hyeob
    • Convergence Security Journal
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    • v.19 no.3
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    • pp.51-59
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    • 2019
  • In this paper, we propose a device identification system for network visibility that can maintain the secure internal network environment in the IoT era. Recently, the area of enterprise network is getting huge and more complicated. Not only desktops and smartphones but also business pads, barcode scanners, APs, Video Surveillance, digital doors, security devices, and lots of Internet of Things (IoT) devices are rapidly pouring into the business network, and there are highly risk of security threats. Therefore, in this paper, we propose the device identification system that includes the process and module-specific functions to identify the exploding device in the IoT era. The proposed system provides in-depth visibility of the devices and their own vulnerabilities to the IT manager in company. These information help to mitigate the risk of the potential cyber security threats in the internal network and offer the unified security management against the business risks.

Information Activity Monitoring for Enhancing the Utilization of the Enterprise Information System (기업 정보 시스템의 활용도 향상을 위한 정보활동 모니터링)

  • Han, Kwan-Hee;Song, Hee-Seok
    • The KIPS Transactions:PartD
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    • v.13D no.5 s.108
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    • pp.749-754
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    • 2006
  • Recently, many enterprises are introducing information systems for their competitive advantages. For enhancing the utilization level of enterprise information system, it is quite important to monitor the usage states of the information systems continuously. However, most enterprise information systems lack this functionality. Proposed in this paper is the framework of IAM (Information Activity Monitoring), which is defined as real-time reporting and alerting of significant information-related activities. This IAM framework provides 4 different views about the information system (data, IT system, business process, and participant) and is implemented as a part of integrated design/manufacturing information system developed by aerospace parts manufacturer. By using the IAM function, IT personnel can monitor significant information-related activities systematically and feedback to their users timely, and ultimately enhance the utilization level of information system.

A Study on Business Process Based Asset Evaluation Model and Methodology for Efficient Security Management over Telecommunication Networks (정보통신망의 효율적 보안관리를 위한 비즈니스 프로세스 기반의 자산평가모델 및 방법론에 관한 연구)

  • Woo, Byoung-Ku;Lee, Gang-Soo;Chung, Tai-Myoung
    • The KIPS Transactions:PartC
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    • v.10C no.4
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    • pp.423-432
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    • 2003
  • It is essential suity management and standardized asset analysis for telecommunication networks, however existing risk analysis methods and tools are not enough to give shape of the method to evaluate value and asset. they only support asset classification schemes. Moreover, since the existing asset classification schemes are to evaluate comprehensive general risk, they are not appropriate for being applied telecommunication networks and they can´t offer any solutions to an evaluator´s subjectivity problem. In this paper, to solve these problems, we introduce the standardized definition of asset evaluation model new asset classification scheme, two-dimensional asset process classification scheme to consider business process and asset, various evaluation standards for quantitative value and qualitative evaluation. To settle an valuator´s subjectivity problem, we proposed $\beta$-distribution Delphi method.

Case Study on Production for Stop-motion Animation "Galaxay Kids" (스톱모션 애니메이션 <갤럭시키즈> 제작 사례 연구)

  • Kim, Tak Hoon;Park, Jin Wan
    • The Journal of the Korea Contents Association
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    • v.17 no.1
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    • pp.444-454
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    • 2017
  • Stop-motion animation is highly valued for realistic imagery and its ability to captivate the five senses of the audience. Despite this, practical research in this area is limited to date. The long hours required to produce stop-motion animation and turn these into profits can be attributed for the lack of knowledge in this area. In production research, the matter is made worse as it is difficult to protect the intellectual property made through the collaborated efforts of students and teaching staff through each laborious stage of planning, broadcasting and making 2D models. Meanwhile as the animation industry finds the investigation of new production processes taxing, it has maintained its focus on pre-existing processes such as the use of pipeline. This paper aims to shed light on new production methods that can be used to improve the effectiveness of existing stop-motion production. In addition, by working with Taktoon Enterprises on its T.V series Galaxy Kids the paper will revise real world production methods including the traditional use of hand made models. Thus by investigating the use of graphic technology such as 3D printing the paper will be able to extend current business models. Research conducted in this paper is a necessary part of overcoming various contents production obstacles. Furthermore, it may help publicize issues faced in production leading to the discussion and sharing of new innovations.

Channel Innovation through Online Transaction processing System in Floral Wholesale Distribution: FLOMARKET Case (화훼도매 온라인 거래처리 시스템을 통한 유통경로 개선방안 연구: (주)플로마켓 사례)

  • Lee, Seungchang;Ahn, Sunghyuck
    • Journal of Distribution Science
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    • v.8 no.1
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    • pp.21-33
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    • 2010
  • The ICT(information & communication technology) led to a dramatic change of floral distribution service, a phase of competition between wholesales and retail stores, and distribution channels in floral industry. It was expected that a role of the intermediaries in this industry would have reduced due to the improvement of transaction process by ICT. However, the ICT made to overcome a regional limit of the floral retail distribution service leading to an increase in sales and enlargement of the stores. And even it made possible to bring out another type of intermediaries such as private associations. This case study focuses on what kinds of efforts the floral wholesale distributors have made to enable a distribution process more smoothly between the wholesale distributors and retail stores through the information system, and what the failure factors in adopting the information system have been. This paper is also to examine how the wholesale distributors have changed themselves to gain dominant positions in distribution channels. As a result of the study, it was found that the intermediaries mostly failed in successfully achieving the distribution channel innovation through the information system because of several main reasons. FLOMARKET Inc. tried to innovate a distribution channel to obtain high quality goods through consolidating a wholesale distribution market in that segregated both floral joint market from free markets. after implementing the information system with consideration of the failure factors, FLOMARKET Inc. was able to minimize goods in stock and make a major purchase of various goods. In addition, it made a possible pre-ordering process and an exact calculation of purchasing goods so they could provide their products with market price in real time, which helped for the company to gain credits from their customers. Also, FLOMARKET Inc. established the information system which well suited to its business stage in order to deal with a rapidly changing distribution environment. It's so obvious that the transaction processing system of FLOMARKET Inc. definitely helped to share information among traders more seamlessly and smoothly in realtime, standardize goods, and make a transaction process clearer. Besides, the transaction information helped the wholesale distributors and retail stores to make more strategic decisions in their business because through the system they enabled to gather the marketing intelligence information more easily and convenient. If we understand that the floral distribution market is characterized by the low IT- based industry, it's worth to examine a case study proving that the information system actually increases the productivity of the transaction process in the floral industry.

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