• Proceedings of the Korean Society of Computer Information Conference
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• 2021.07a
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• pp.555-557
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• 2021

스마트폰이 널리 보급되면서 QR코드는 새로운 트렌드로 주목받고 있다. 많은 기업에서 QR코드를 활용하여 마케팅을 하고 있으며 QR코드는 사람들에게 친숙한 이미지가 되었다.. 이에 본 논문에서는 기존의 기업에서 서비스중인 인터폰을 통한 종업원과 소비자의 주문 구조방식의 Drive-Thru가 아닌 QR코드를 활용한 비대면 주문방식의 Drive-Thru 제공을 목적으로 한다. 이러한 서비스를 통하여 기존의 Drive-Thru를 이용 시 불편했던 의사소통, 정보부족을 소비자에게 효과적인 서비스로 제공할수 있고 기업에서는 기존의 Drive-Thru에 배치되어 있던 노동력을 효율적으로 사용하여 능률을 증가시킬 수 있는 기대효과를 가진다.

• Journal of Digital Convergence
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• v.20 no.5
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• pp.275-280
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• 2022

This paper intends to propose a technology for recommending convergence/composite art playlist contents that are fused with tags suitable for the user's situational information and taste to users for non-face-to-face art appreciation education. For the implementation of the proposed technology, the characteristics of works of art are analyzed, and related music and works of art are matched based on the tags of the analyzed works. In addition, we would like to propose a technology that automatically creates content for fusion and complex art viewing playlists using matched works.

• Proceedings of the Korean Society of Computer Information Conference
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• 2021.07a
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• pp.359-360
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• 2021

디지털 헬스케어는 헬스케어 산업과 ICT 기술이 융합되어 개인 건강 및 질환을 관리하는 분야로서 소비자 중심의 서비스 제공을 위해 관련 산업이 크게 발전하고 있다. 최근 감염병 시대에 디지털 건강기술을 활용한 비대면 진료에 대한 요구가 급격히 증가하고 있다. 본 연구에서 제안하는 디지털 헬스케어 플랫폼은 비대면 치아 진단 및 치료 견적 플랫폼으로서 시간적·공간적 제약 없이 충치 환자에게 편리한 구강검진이 가능하게 하고, 직접 치과를 방문하지 않아도 치과 전문의에게 본인의 치아 상태를 검진받을 수 있다. 또한, 여러 치과 전문의에게 본인의 치아 치료 견적을 받고 가격을 비교하여 본인이 원하는 적절한 가격과 방법으로 치료하여 비용을 절약할 수 있도록 한다.

• Proceedings of the Korean Society of Broadcast Engineers Conference
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• 2022.06a
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• pp.1272-1274
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• 2022

COVID-19 펜데믹으로 인한 비대면 문화 확산과함께 사회 관계망 서비스 등 비대면 수단들을 사용하게 되면서 비대면 기술적 환경의 대안으로 '메타버스(Metaverse)'가 부각되었다. 이에 본 논문은 메타버스의 다양한 개념과, XR, 홀로그램, UI, VR 컨트롤러, NFT 등 메타버스 기반 기술 및 메타버스 기술의 ICT 표준화 현황 및 전략에 대해 살펴보았다.

• Journal of the Korea Society of Computer and Information
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• v.26 no.12
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• pp.247-254
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• 2021

As COVID-19 spread, non-face-to-face activities were required, and the use of service robots is gradually increasing. This paper analyzed the relationship between the increasing trend of service robots before and after COVID-19 through keyword search containing the keyword 'service robot AND non-face-to-face' over the past three years (2018.10-20219) using BigKines, a news big data analysis system. As a result, there were 0 cases in the first period (2018.10~2019.9), 52 cases in the second period (2019.10~2020.9) and 112 cases in the third period (2020.10~2021.9), an increase of 115% compared to the second period. The keywords commonly mentioned in the analysis of related words in the second and third periods were COVID-19, AI, the Ministry of Trade, Industry, and Energy, and LG Electronics, and the weight of COVID-19 was the largest, confirming that the analysis keyword. Due to the spread of Corona 19, non-face-to-face is required, and with the development of information and communication technology, the field of application of service robots is rapidly increasing. Accordingly, for the commercialization of service robots that will lead the non-face-to-face economy, there is an urgent need to nurture human resources that require standardization and expertise in safety and performance fields.

• KIPS Transactions on Computer and Communication Systems
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• v.6 no.10
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• pp.421-428
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• 2017

The need for various approaches to non-face-to-face identification technology for registering and authenticating users online is being required because of the growth of online financial services and the rapid development of financial technology. In general, non-face-to-face approaches can be exposed to a greater number of threats than face-to-face approaches. Therefore, identification policies and technologies to verify users by using various factors and channels are being studied in order to complement the risks and to be more reliable non-face-to-face identification methods. One of these new approaches is to collect and verify a large number of personal information of user. Therefore, we propose a big-data based non-face-to-face Identity Proofing method that verifies identity on online based on various and large amount of information of user. The proposed method also provides an identification information management scheme that collects and verifies only the user information required for the identity verification level required by the service. In addition, we propose an identity information sharing model that can provide the information to other service providers so that user can reuse verified identity information. Finally, we prove by implementing a system that verifies and manages only the identity assurance level required by the service through the enhanced user verification in the non-face-to-face identity proofing process.

• Journal of Service Research and Studies
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• v.10 no.3
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• pp.55-66
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• 2020

This study was attempted to demonstrate the service performance of non-face-to-face real-time video lecture service conducted in the coronavirus crisis in early 2020. Lecture service is divided into service production and service delivery from a service system perspective, and its role of lecture service system and the relationship between lecture service benefits and service satisfaction perceived by learners is demonstrated. In order to demonstrate this structural impact relationship, the result of analysis through a questionnaire survey on a total of 268 undergraduate students at G University, showed that the role and level of the non-face-to-face real-time video lecture service system affects the service convenience and service satisfaction. In the additional analysis, the learning orientation learners group perceived the service system level or role in the lecture service and the service benefit itself higher than the relationship orientation learners group. In the past, when a face-to-face class was conducted, learners group who attended a lot of extra curriculum activities perceived the benefits of coronavirus prevention lower than those of a group that did not. In this way, it is necessary to supplement the lecture service system by identifying the role expectation in the lecture service for the high relationship orientation group and the preferring extra curriculum activity group after detail research.

• Proceedings of the Korea Information Processing Society Conference
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• 2022.11a
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• pp.866-868
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• 2022

비대면 문화가 확대됨에 따라 다양한 산업의 서비스가 메타버스와 접목되어 사람들에게 제공되고 있다. 사회적 고립 등의 문제로 상담에 대한 필요성이 높아지고 있음에 주목하여 Unity를 사용해 비대면 상담이 가능한 메타버스 플랫폼을 개발하였다. 본 논문에서는 자연스러운 아바타의 움직임, 카메라의 이동, Firebase와의 데이터 전달과 Photon 동기화 기능들을 가지는 3D 월드맵의 구현에 필요한 기술들을 포함하였다. 기존에 대면으로 진행되는 상담 서비스를 대체하여 심리 상담에 대한 진입 장벽을 낮추고 접근성을 높이고자 하며, 해당 플랫폼은 여러 비즈니스들과 결합할 수 있음에도 그 의의가 있다고 본다.

• Proceedings of the Korean Society of Broadcast Engineers Conference
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• 2022.11a
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• pp.132-135
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• 2022

최근 비대면 사회가 지속되며 매장에서 각종 키오스크가 더 많이 사용되고 있다. 이는 위생면에서 비대면으로 자유롭게 서비스를 제공받을 수 있고, 말을 하기 어려운 사람들에게 편리함을 제공한다는 장점이 있다. 하지만 디지털 격차가 벌어진 세대에게는 불편함을 느끼게 한다. 이러한 키오스크가 개인에 맞춰 제공받을 서비스를 알려 준다면 문제점을 개선할 수 있다. 본 논문은 얼굴인식과 2차 인증수단을 통해 개인을 식별한 후 맞춤형으로 서비스를 제공하도록 만들었다. 특히 장노년층의 사용이 많은 병원을 대상으로 하여 키오스크의 장점인 높은 편리성과 효율성을 기대할 수 있도록 UI를 구성하였다.

• Journal of Korean Library and Information Science Society
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• v.51 no.4
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• pp.185-210
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• 2020

The library faced an unexpected crisis of COVID-19, and as a countermeasure strategy, non-face-to-face online service has been reinforced. Therefore, this study attempted to present a plan to overcome the challenges arising from rapidly changing external environment and current crisis. To this end, data search, electronic library, library service, cultural event and open space management status of 288 public libraries serviced as an integrated site were investigated. Based on this, the meaning of online services in the post-COVID-19 era and the implication of it were examined. As a result, first, the increase in the use rate of online data search services with the spread of non-face-to-face culture, second, the expansion of the services of the electronic library, third, the diversification of non-face-to-face, online services, fourth, expansion of online cultural event services, fifth, the diversification of open space services were proposed, sixth, Introduced an artificial intelligence system for unattended loan return based on access and the Seventh, expansion of experiential cultural support services and educational contents through VR, AR and MR. It is deemed necessary for the research on the future direction of the library's non-face-to-face services to be conducted by investigating the current status of online services in various types of libraries and the types and case studies of library services in the era of COVID-19.