• Proceedings of KHEA Conference
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• 2005.10a
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• pp.138-138
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• 2005

• Proceedings of the Korean DIstribution Association Conference
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• 2005.11a
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• pp.153-170
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• 2005

• International Area Studies Review
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• v.21 no.2
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• pp.97-120
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• 2017

This study attempted to examine how Chinese consumers' brand authenticity of Korean cosmetic brands are related to brand loyalty through brand aura. In other words, this study observed how Chinese consumers' brand authenticity, which includes product, employee and corporate authenticity related to Korean cosmetic brands, influence on the consumers' brand loyalty through brand aura. To this end, we surveyed Chinese consumers visiting Korean cosmetic brand shops in department stores, discount stores and large shopping malls in Beijing, Shanghai, Guangzhou in China. A total of 400 surveys were used in the empirical analysis. The results of empirical analysis confirmed that product, employee, and corporate authenticity of Chinese consumers have for Korean cosmetic brands positively influenced on brand aura. Furthermore, results showed that Chinese consumers' brand aura of Korean cosmetic brands had a positive effect on brand loyalty. The results of this study provide implications to help Korean cosmetic companies gain a competitive edge in the Chinese cosmetic market by understanding Chinese consumers' authenticity of their brands and building brand images and using differentiated marketing strategies that can induce brand aura.

• Journal of Korea Society of Industrial Information Systems
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• v.13 no.4
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• pp.155-172
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• 2008

This study empirically examined the structural relationships among components of interactivity, affective commitment, and components of brand equity in on-line brand community. Interactivity was conceptualized as 4 components such as mapping, personalization, responsiveness and connectedness. Components of brand equity include brand associations, brand awareness, and brand loyalty. Using a sample of 127 university students of on-line brand community members in Busan, we empirically examined the study model. The results of this study showed that components of interactivity except connectedness had a significant effect on affective commitment, which in turn, had a significant positive effect on brand associations, brand awareness and brand loyalty.

• Journal of Environmental Policy
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• v.13 no.3
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• pp.109-133
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• 2014

With a growing concern about climate change and green house gases mitigation, carbon labeling policy has been launched in several countries as an environmental policy which connects low carbon production to low carbon consumption. This research aims to propose a model that explains consumers' attitude and brand loyalty toward carbon labeling products. This model specifies the consumer's psychological processes by which consumer values, such as autonomy and environmental values, affect carbon labeling product and corporate images and finally form brand loyalty toward carbon labeling products. Panel data were collected in two separate surveys and analyzed using a structural equation technique. Results are summarized as follows. First, consumers' autonomy value(AV) positively affects locus of control(LC) and corporate image(CI). Second, consumers' environmental value(EV) positively influences perceived consumer effectiveness(PCE), which in turn has a negative effect on perceived barriers(PB). Perceived barriers finally affect product image(PI) negatively. Third, both corporate image and product image have causal relationships with brand loyalty. Our results suggest that carbon labeling policy contributes not only to the reduction of greenhouse gases but also to the increase of consumers' attitude and brand loyalty toward carbon labeling products. This research also provides governments with directions for efficient environmental policy and firms with guidance on effective marketing strategies about carbon labeling.

• The Journal of the Korea Contents Association
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• v.21 no.9
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• pp.245-257
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• 2021

This study is aimed to investigate the effects of landscape management elements in apartments on housing satisfaction and brand loyalty of dwellers, empirically. In this study, a survey research was conducted from April 5th to 22nd 2021 with the subjects of 711 dwellers who were living in apartments located in Seoul. Collected data were analyzed using by SPSS 23.0 and AMOS 23.0. The study results are as follows. First, as the level of landscape management elements of apartments including greens space, playing space, resting space and landscaped facilities is higher, housing satisfaction level is higher. Second, as the level of landscape management elements of apartments including greens space, playing space and resting space is higher, brand loyalty is higher. Third, as the level of housing satisfaction of apartments is higher, brand loyalty level is higher. Fourth, all the landscape management elements of apartments including greens space, playing space, resting space, and landscaped facilities affect brand loyalty mediated by housing satisfaction. Through this study, useful strategic implications for apartment managers and suppliers were presented by identifying elements of landscaping management that affect housing satisfaction and brand loyalty of actual consumers.

• Proceedings of the Korea Technology Innovation Society Conference
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• 2017.11a
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• pp.735-746
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• 2017

기업의 이윤창출은 보유 제품 기반의 사업으로부터 거둬들이는 미래 수익을 기반으로 예측되기도 하는데, 과거 발생한 매출실적에 기여한 요인은 일반적으로 인적자산, 시장자산, 기술자산으로 구분된다. 이 중에서 특허, 디자인과 같은 기술자산이 일정 비중을 차지하는 반면에, 고가의 소비재(예. 고급시계, 핸드백, 남성/여성 정장, 승용차 등)에서는 브랜드 자산이 매출창출에 상당한 역할을 한 경우를 종종 접하게 된다. 그렇다면, 새롭게 시장에 출시된 경쟁제품의 사업화에서 브랜드가 차지하는 비중은 얼마인지 어떻게 결정할 것인가? 브랜드 이전 라이센싱, 투자의 의사결정, 브랜드전략 등 다양한 목적을 위해 브랜드 자산의 경제적 가치를 객관적을 판단하는 것은 매우 의미있는 일이라 하겠다. 그러나 현재 시점에서 브랜드 자산의 가치평가 방법에 대한 표준화된 가이드라인이 없는 실정이다. 이에 본 연구는 기업 브랜드자산의 가치평가를 위한 사업가치 산출방식을 수익접근법 기반으로 개발하고, 실제 브랜드 보유 기업의 과거 2~3년간 매출실적과 제안된 평가모형에 적용한 결과를 비교 분석해본다. 또한, 브랜드자산의 가치평가에서 브랜드 인지도와 브랜드 충성도가 어떻게 반영되는지를 살펴보기로 한다. 향후 연구에서는 브랜드자산의 가치평가 모형을 실제 시범사례에 적용할 때 발생하는 한계점을 극복하기 위한 개선방안을 고도화 연구로 수행하기로 한다.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2021.05a
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• pp.594-596
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• 2021

This study seeks to find out the impact of emotional engineering factors on brand preference and loyalty in smartphone product design. We divide emotional engineering elements into color, performance, usability, value, and reliability, and analyze the relevance of brand preference and loyalty. We study for the purpose of the study to consider which emotional engineering factors in consumers influence brand preferences and loyalty. Through the research results, the emotional engineering elements of product design will be used as useful data for establishing marketing strategies and will be used as basic data for judging consumer sentiment.

• The Journal of the Korea Contents Association
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• v.19 no.12
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• pp.184-192
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• 2019

In the domestic cosmetics market, it is important to secure high customer loyalty in order to stably enter the market. To do this, customers should have a deep sense of trust and bond through the authenticity of the brand. At this time, among the components of brand authenticity, only corporate authenticity has a positive effect on customer brand attachment and loyalty. This paper suggests marketing strategies based on CSR activities that can most effectively show corporate authenticity. First, only cases where the activity was continued for more than one year and the activity contents and results were clear and recognized for authenticity were selected. Twenty cosmetic brands met this condition and 28 CSR activities which conducted by the brand are analyzed. The characteristics of each area were derived by dividing it into four areas of desirable society presented by the EU, and a marketing strategy for each type was presented. This research will be of practical help in conducting CSR activities later in the enterprise.

• Culinary science and hospitality research
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• v.17 no.1
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• pp.124-141
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• 2011

The domestic food culture in Korea has gone through great changes, among which dining out is considered most prominent. These changes are caused by a number of factors: development of several related industries, increase in dining out chances, diversification of consumer needs, change in consumption awareness and quality, increase in disposable income, women's advance into the society, etc. Under these circumstances, the fast food industry has been experiencing slow growth, whereas family restaurants and take out coffee franchises are consistently increasing the number of restaurants and shops as a part of aggressive management to increase sales. This study aims, first, to examine the effects of consumer's brand individuality and satisfaction on brand trust, brand emotion, brand identification, and brand loyalty of specialty coffee shops. Subsequently, this study observes how consumer's brand individuality and satisfaction affect the formation of brand trust, brand emotion, brand identification, and brand loyalty in accordance with preferred type of specialty coffee shops, frequency of experience, and life style in order to establish relevant strategies. The results of this study are as follows. First, brand individuality had a positive effect on customer satisfaction. Second, customer satisfaction had a positive effect on brand trust. Third, customer satisfaction had a positive effect on brand loyalty. Fourth, customer satisfaction had a positive effect on brand emotion. Fifth, brand trust had a positive effect on brand loyalty. Sixth, brand emotion had a positive effect on brand loyalty. These results have the following implications. First, the dimensions of brand individuality are presented as a means to form brand loyalty, thereby demonstrating the significance of the effect. Accordingly, developing a proper brand individuality in forming brand loyalty is imperative. Second, consumers using specialty coffee shops had the greatest effect on the relation between dimensions of brand individuality and customer satisfaction in this study, while the interrelation between customer satisfaction and brand loyalty was not concretely supported in the preceding studies.