• Journal of the Korean Data and Information Science Society
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• v.25 no.4
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• pp.755-767
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• 2014

Recently, many firms have introduced information and communication technology (ICT) into supply chain. However, existing studies have not yet insisted definite conclusion with respect to ICT impact on supply chain. Thus, this study subdivides supply chain performance which previous researchers have studied comprehensively while suggesting perspective of the use of firm's ICT capabilities. We classify ICT capabilities into four types of group and then analyze the difference between groups regarding each factor of supply chain performance by ANOVA analysis and Tukey method. As a result of analysis, the group in which all ICT capabilities are high shows the highest level of integration and flexibility performance among supply chain performances. On the other hand, the group in which all ICT capabilities are low presents the lowest level of integration and flexibility performance. We also provide more precise and specific information with practitioners by analyzing the difference between groups with regard to detailed measurements on integration and flexibility variables.

• Knowledge Management Research
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• v.21 no.3
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• pp.123-140
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• 2020

In call centers where customers contact a firm's customer service without face-to-face interaction, customer service representatives (CSRs) determine its service competitiveness. In other words, a firm's service excellence relies on its CSRs. Drawing on the concept of agility from service and information technologies studies, this study conceptualizes customer response capability as a variable consisting of customer response expertise and customer response agility, and further verifies its effects on customer service performance. Moreover, this study examines whether a firm's digital and human knowledge resources are related to CSRs' customer response capability. To empirically test the proposed hypotheses, the partial least squares analysis is conducted with a total of 371 responses collected on CSRs from two insurance call centers. The findings indicate that a firm's digital and human knowledge resources enhance CSRs' customer response expertise and customer response agility, thereby increasing customer service performance. The results draw the conclusion that CSRs' customer response capability is a key antecedent of superior customer service.

• Communications of Mathematical Education
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• v.32 no.1
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• pp.1-22
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• 2018

The purpose of the study was to examine the effects of mentoring experience in STEAM classes on pre-service mathematics teachers' teaching competency for STEAM education. The study was conducted with 23 pre-service mathematics teachers who participated in the mentoring program affiliated with free learning semester system during one semester. To investigate the changes of pre-service mathematics teachers' teaching competencies for STEAM education and the effects of the mentoring program, pre, post questionnaires, lesson journals, and whole group discussion data were collected. According to the results, pre-service mathematics teachers' competencies for 'knowledge of STEAM education', 'subject matter knowledge', 'teaching and learning methods', and 'learning environments and circumstances' categories were improved significantly after the mentoring program. Especially, some results indicated that pre-service mathematics teachers' teaching experiences in real STEAM classrooms were very helpful for the development of understandings of STEAM education and construction of practical knowledge.

• The Journal of Korean Association of Computer Education
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• v.23 no.1
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• pp.1-28
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• 2020

The purpose of this study is to establish the standard curriculum for informatics by reflecting the changing information technology and social needs and based on the competencies that school at each level must have. To accomplish the purpose, the informatics curriculums of 8 countries were analyzed, and the learning elements of the curriculum were extracted with the body of knowledge of the higher-level informatics standard curriculum being the frame. To establish the standard curriculum, 51 experts reviewed it and their opinions were collected 10 times. As a result of this study, the competencies that need to be fostered through the informatics curriculum were defined, and the competency-centered curriculum, including the learning elements required to acquire the competencies, and the competencies that can be manifested through the learning element, was proposed. The implication is that the informatics standard curriculum, proposed in this study, laid down the foundation for establishing the informatics curriculum scheduled to be revised in 2022.

• The Journal of the Korea Contents Association
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• v.22 no.3
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• pp.331-342
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• 2022

The business environment of today's small and medium-sized manufacturing enterprises (SMEs) has a tendency to shorten the product life cycle due to the rapid technological change. Therefore, in this study, an empirical study was conducted to understand the influence of CEO type and technological innovation capability on management performance through technological innovation performance as a medium. The subject of the study was a survey focusing on executive level and above of small and medium-sized manufacturing companies in the southeast region, and the research results are as follows. Overall, it was verified that the structural causal relationship between the technological innovation performance and the management performance of the CEO type and technological innovation capability of small and medium-sized manufacturing enterprises is a relationship that has a significant influence with mutual correlation. These results indicate that higher performance can be achieved when technological innovation performance is combined with the effect of technological innovation capability on management performance according to CEO type. In this way, SMEs are trying to present the need for various innovative activities to discover excellent technologies and acquire competence, and to suggest a development direction that requires efforts to improve the technological competitiveness of enterprises.

• 한국벤처창업학회:학술대회논문집
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• 2021.04a
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• pp.49-53
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• 2021

'양손잡이 조직(Organizational Ambidexterity)'은 새로운 기회를 찾고 위험을 감수하며, 신제품이나 신사업을 개발해 가는 탐색(Exploration) 역량과, 최소한의 리스크와 보유한 자원을 토대로 기존 제품이나 서비스를 중심으로 효율성을 높이는 활용(Exploitation)적 혁신을 동시에 추구하는 조직의 능력으로 경영자들이 비즈니스 환경의 난기류와 다차원성에 대처하도록 권고하는 개념들 중 하나이다. 본 연구는 스타트업의 양손잡이 역량 균형이 기업 성과에 미치는 영향에 대한 연구를 기반으로 양손잡이 역량이 실제 스타트업에 긍정적으로 영향을 미치는 지를 조사하는데 목적으로 하고 있다. 따라서 탐색(Exploration)과 활용(Exploitation)의 적절한 균형(Balance)을 중심으로 기업성과에 미치는 영향과 더불어 환경적 동태성(Environmental Dynamics)의 조절효과에 대하여 알아보고 분석하였다. 실제로 선행 연구를 통해 탐색(Exploration)과 활용(Exploitation)에 모두 관여하는 양손잡이 기업들이 하나에 집중하는 기업보다 우수한 성과를 달성할 가능성이 높은 것으로 나타났으며, 탐색(Exploration)과 활용(Exploitation)의 적절한 균형(Balance)을 유지하는 것이 생존과 번영을 위해 중요한 것으로 나타났다. 특히, 자원이 부족한 스타트업의 경우 부족한 자원을 효과적으로 활용하고 양방향으로 행동할 수 있는 능력은 경영 능력과 역량에 달려 있기 때문에 지속적인 생존을 위해 탐색과 활용의 균형을 맞추고 효과적인 조직을 구축해 양손잡이 조직으로 거듭나야만 한다. 양손잡이 조직에 대한 연구 이론은 보통 여유 자원이 높은 대기업을 기준으로 정의되고 있으며, 상대적으로 여유 자원의 수준이 낮은 중소기업이나 스타트업을 위한 양손잡이 조직의 의미와 이러한 기업들이 추구할 수 있는 현실적인 실행방안에 대해서는 연구가 부족한 실정이다. 따라서, 본 연구는 실제 스타트업 기업의 성장을 위한 전략적 방향 설정을 제시할 수 있으며, 급격하게 변화하는 시장에서 스타트업의 양손잡이 역량과 기업성과 영향 관계를 분석하여 학술적인 기여를 할 수 있을 것으로 기대한다.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2019.05a
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• pp.372-374
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• 2019

Recent college education in the face of the Fourth Industrial Revolution highlights problem-solving skills or creativity over the passing of professional knowledge. In addition, the need for convergence education is growing further as high-tech information and communication technologies are converging to create innovative changes. In this study, after IT convergence education was conducted and after general convergence education was conducted, the difference in creative problem solving capabilities was compared and analyzed. The study found that students who received IT convergence education had higher creative problem solving capabilities than general convergence education, and showed a statistically significant difference. In order to foster creative problem-solving skills, universities will need to promote IT convergence education in various courses.

• The Journal of the Convergence on Culture Technology
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• v.9 no.1
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• pp.471-478
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• 2023

Teaching and learning research is essential to prepare for the era of the 4th industrial revolution. We must strengthen the creative educational capabilities of prospective teachers by improving the curriculum and teaching-learning model of teacher training colleges. Future education should foster creative thinking based on communication and collaboration. In this study, we improved the future teaching and learning model and applied it to actual classes. In addition, we verified the effectiveness by conducting pre- and post-surveys on the capabilities of future creative teachers. The survey consists of common satisfaction questions and questions about future creative teacher capabilities. As a result of the analysis, we confirmed that the capacity of future creative teachers increased.

• 한국벤처창업학회:학술대회논문집
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• 2021.04a
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• pp.137-142
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• 2021

최근 4차산업혁명으로 산업계에 전반적으로 확산하고 있는 디지털트랜스포메이션과 코로나19로 인한 장기적인 경기 불황의 여파로 대응 역량이 제한적일 수밖에 없는 중소기업의 어려움이 갈수록 심화하고 있다. 중소기업은 기업의 성과를 높이기 위해 경영혁신과 함께 조직구성원들의 역량을 강화하기 위한 다양한 노력을 지속하고 있다. 이러한 중소기업의 성장과 조직구성원의 역량 향상은 국가 경제에 매우 중요한 의미를 가지고 있다. 이에 조직구성원의 자발적인 참여와 동기부여를 통해 직무만족도를 높이고 조직성과를 창출하려는 관심이 날로 높아지고 있다. 본 연구의 목적 역시 중소기업의 조직문화와 조직구성원의 자기효능감이 직무만족도와 어떠한 상관관계를 가지고 있는가를 조사하고 잡 크래프팅의 매개 역할 여부를 분석하는 데 있다. 본 연구에서는 조직문화와 자기효능감이 중소기업의 잡 크래프팅을 활성화하고, 활성화된 잡 크래프팅이 직무만족도에 영향을 미칠 것이라는 인과적 관계를 검증하고자 한다. 불확실한 경영환경 아래서 중소기업의 지속적인 생존과 성장을 위해 자기주도적으로 새로운 변화에 빠르게 대응할 수 있는 잡 크래프팅을 매개변수로, 그리고 조직구성원의 핵심 역량으로 요구되고 있는 직무만족도를 종속변수로 설정하여 본 연구를 진행하였다.

• 한국벤처창업학회:학술대회논문집
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• 2020.06a
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• pp.75-84
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• 2020

2010년 이후 정부는 일자리문제 등을 해결하기 위해 창업활성화를 국정과제로 내세우고 있다. 새로운 기회와 가치창출을 통한 창업활성화를 위해 창업의지는 필수적인 요소지만 창업의지를 높이기 위한 방법론 적에 대하여는 많은 연구들의 견해가 엇갈리고 있다. 본 연구는 창업활성화의 첫걸음으로 창업의지를 꼽았으며 창업의지를 가지기위한 선행조건으로 기업가적 기민성·기회인식 역량을 갖추어야 하며 이러한 역량을 강화하기 위해 현재 중점 추진되고 있는 정부주도의 대학 창업교육과정의 역할에 대해 살펴보고자 한다. 또한, 창업교육과정별(교과과정 VS 비교과과정) 비교를 통해 향후 나아가야 할 창업교육의 방향을 제시하고자 한다. 연구목적 달성을 위해 문헌연구와 이를 토대로 한 실증연구 결과는 대학 창업교육과정이 창업에 필수적인 창업의지를 키우기 위한 기업가적 기민성과 기회인식 역량을 증대 및 영향을 끼치는 것을 시사하며 교육 만족도에 따라 그 효과는 변화된다는 것을 보여 준다. 또한, 창업교과과정(학점) 보단 창업비교과과정이(비학점) 창업의지에 더욱 영향을 끼치는 것을 나타내는 결과를 보여주었다. 이러한 연구결과는 대학창업교육과정이 기업가적 기민성과 기회인식의 역량을 증대 시킬 수 있는 창업교육으로 커리큘럼을 수립해야 할 것이며 이론과정 보단 실습 위주의 교육으로 나아가야 한다는 방향성을 보여준다.