• Journal of the Korean Society for information Management
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• v.26 no.2
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• pp.7-25
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• 2009

This study examines and compares public library services for immigrants in the U.S. in the early 1900s and nowadays. U.S. public libraries in the early 1900s supported the Americanizing movement by opening English language classes and providing information that is essential for U.S. citizenship. Public librarians also recognized the importance of foreign language materials; by providing foreign language materials and developing diverse services to reach immigrants, public libraries eventually hastened assimilation processes. Despite a gap of one hundred years, the situation today is not very different. Public libraries still try hard to serve their ethnic patrons with extensive foreignlanguage collections and culturally diverse library programs, while still emphasizing English language education.

• Journal of the Korean Society for information Management
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• v.28 no.4
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• pp.221-242
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• 2011

The changes of university entrance system which is affecting public library management and services, and current situation of private education market were analyzed for this study. It was revealed that we have several competitive forces that determine library service justification in Korean service environment(market) which has not experienced in the developed countries. The elements of private education may drive competition in the book reading service industry. Such elements effectuate serious problems and discourage library service marketing to the user. For a sustainable competitive advantage, English language collection and reading program model was developed for library marketing strategies(as applying leverage).

• Journal of the Korean Society for Library and Information Science
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• v.54 no.1
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• pp.175-195
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• 2020

The purpose of this study is to propose a data curation service to support teaching and learning activities of university libraries. To this end, the concept of data curation has been summarized, and how to understand information services and teaching-learning information data curation of university libraries. As a traditional extension of library information services, the use of university library data curation services has been proposed. As a result of research, data curation suggests that it is appropriate to understand the data by focusing more on the utilization of data. The university library emphasized that the data curation service is needed through the establishment of an institutional repository of teaching-learning activity materials for the visible effects that contribute to the educational service of the parent university. Finally, the research was completed by presenting five levels of teaching and learning information data curation framework.

• Proceedings of the Korea Contents Association Conference
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• 2013.05a
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• pp.263-264
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• 2013

기존의 도서관 정보서비스는 도서관 업무담당자에 의한 1:n 방식의 온라인 지식서비스만을 강조하였다면 스마트 도서관시스템에서는 빅데이터를 통해 지식을 생성, 검증, 분류하여 지능형지식, 실감형지식, 맞춤형지식, 체험형지식 등을 제공할 수 있다. 또한 빅데이터를 활용한 다자간 콘텐츠 공유, 상호 의견 교환이 가능하며, 집단지성에 의해 구축되는 학습 콘텐츠 및 지식 베이스는 국가의 지식자원 경쟁력을 향상시킬 수 있으며, 차세대 이러닝 환경에서의 지능형 튜터링을 통해 창의적 인재육성, 공교육의 질적 향상, 사교육비 절감, 교육 기회 균등 배분, 지역 및 계층 간 위화감 해소 등 국가정책 목표 실현할 수 있다. 제안된 빅데이터 기반의 스마트도서관 정보서비스시스템에서는 멀티테넌트 환경에서 구현이 가능한 핵심요소들을 개발하였다. 그러므로 초기 투자비용이 거의 없고, 쉽고, 간편하며, 저비용 IT 서비스가 가능한 SaaS 기반의 소프트웨어 온-디멘드 방식의 서비스 모델로 시스템을 구현하였다. 또한 연결방식으로는 N고객:1인스턴스, 제공 프로그램은 동일한 코드 사용, 커스터마이징은 고객이 테넌트별 환경 설정을 통해서 직접 수정가능, 데이터는 테넌트별 자료를 공유해서 사용할 수 있으며 기존의 디지털도서관 시스템 서비스의 단점을 해결할 수 있도록 성능을 개선하였다.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.34 no.3
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• pp.89-107
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• 2023

Public libraries should plan and provide services that satisfy various needs of the local community users. In order to understand library users, it is essential first to grasp the service areas of libraries. The current service areas of public libraries are primarily set based on administrative boundaries of the areas where the libraries are located, which limits the consideration of actual user access patterns to the libraries. In this study, we aim to create service areas that incorporate the transportation and geographical characteristics of the library's surroundings and reflect the access patterns of library users. Specifically, we utilized street network data from 502 libraries in 7 metropolitan cities to determine the travel distance and time from user locations, considering gradients, to the libraries. Subsequently, we applied the shortest path algorithm to generate service areas within a 30-minute walking or driving range. As a result, we confirmed that there are differences in the service area patterns of libraries depending on topographical factors, and this better reflects the realistic conditions of library access compared to service areas based on straight-line distances. This method of generating service areas contributes to a more accurate understanding of library users' numbers, characteristics, and needs.

• Journal of the Korean Society for Library and Information Science
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• v.41 no.3
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• pp.55-79
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• 2007

In this study the need for new service qualify assessment scale is investigated to cope with the paradigm change in library information service and the dimension and model for e-service quality assessment applicable to a digital library are developed. In order to verify newly proposed dimension and model for e-service qualify assessment, the dimension which is developed by employing data collected from NDSL(National Digital Science Library) and its factor are analyzed and casuality analysis between independent and dependent variables is executed based on the proposed e-service qualify model We also analyze the gap between customer's ideal expectation and perception and, finally investigate what is the most important dimension among e-service quality in the digital library from the customer's point of view.

• Journal of the Korean Society for information Management
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• v.22 no.1 s.55
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• pp.249-265
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• 2005

This paper outlines the concept of real time reference service(RTRS). Then, it analyzes real time reference service in the 13 libraries for effective reference service. As a result, the most used software was AOL instant Messenger, followed by Conference Room from WebMaster, and LivePerson. Hours of service was generally same as reference desk hours. The users were Students. faculty, staff, and alumni, This study also demonstrated how the RTRS in LC works. The results showed that real time reference was able to response to patrons quickly for reference questions with interactive method.

• Proceedings of the Korean Society for Information Management Conference
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• 1999.08a
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• pp.163-166
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• 1999

CMC환경에서 운영되는 디지털도서관(DL)은 전통적인 도서관(TL)의 정보서비스 확장이나 새로운 서비스 공간으로서의 독창적인 기능을 수행하고 있다. 이러한 정보제공 환경의 변화에 따른 패러다임 이동은 DL환경의 정보서비스가 불특정 다수 이용자들에게 시공간을 초월한 즉시적이고 능동적인 상호작용 커뮤니케이션 장치의 설치를 가능하게 해 주었다. 본 연구는 DL환경에서 최종이용자의 피드백과 정보요구를 적시에 적절하고 효율적으로 처리할 수 있는 커뮤니케이션 모형을 개발하고, 상호작용적인 커뮤니케이션 채널의 운영 활성화 방안을 제시하였다.

• Journal of Information Management
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• v.41 no.3
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• pp.45-66
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• 2010

The purpose of this study is to develop service quality measurement model(DL-SQI model) which are able to measure objectively service quality of digital libraries in Korea and to measure user perceived service quality performance with DL-SQI model. This study also investigates the influence of service quality on customer satisfaction and customer loyalty. Before measurement, two principal rules and indicator formula were made to measure the service quality. Finally service quality of three digital libraries selected as samples was measured and analyzed in various points of view. It was developed a DL-SQI Consequences Model and testified it through path analysis using structural equation model.

• Journal of the Korean Society for information Management
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• v.22 no.3 s.57
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• pp.327-350
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• 2005

Second, the necessity of adopting subject divisional plan is to secure enough subject librarians and large space These necessities must be fulfilled prior to adopting the subject divisional plan. Third subject divisional plan model for efficient reference service of university library is 'wide-area subject divisional plan model'. 1) In the case of central library, the space model of wide-area subject divisional plan is programmed as undergraduate library for the undergraduate students. And each subject libraries is operated as research library for the professors and graduate students. 2) In central library, the collection model of wide-area subject divisional plan is practiced as offering reference and general education centered data for undergraduate students 'study. And each subject libraries is furnished with research papers, recent journals, and various major-related data. 3) The human resource model of wide-area subject divisional plan is applicated by arranging appropriate librarians at the right place. In the case of central library, the reference librarians and librarians who educate the users and take charge of function are set in to help undergraduate students with their study. Subject library needs to secure subject librarians, librarians who take charge of function, and graduate students who are related to the subject as student assistant. Then it is possible to discriminate reference service by subjects and users.