• Journal of Korean Library and Information Science Society
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• v.51 no.3
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• pp.281-302
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• 2020

This study aims to suggest the ways to improve academic library's services for foreign users. For this purpose, this study analysed foreign user services of the libraries of universities which have more than 1,000 foreign students and also examined the K university library's foreign user services. And this research classified the information services for foreign users into four types, which are multilingual library homepage, multilingual notices, librarian dedicated to foreigners and multilingual user education. This study analysed the information services of a librarian dedicated to foreigners, user education for foreign students, library space for foreigners and specialized programs for foreign users and also examined the user education satisfactory survey of the K university library and conducted in-depth interview with foreign students and faculties of the K university to figure out the effect of foreign user services. As a result, this research suggests 'providing multilingual service through positioning a librarian for foreign users', 'study and research support services through customized user education', 'developing specialized service' and 'supporting extracurricular program by academic library' as the practical ways to improve academic library's services for foreign users.

• Journal of the Korean Society for information Management
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• v.39 no.3
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• pp.23-50
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• 2022

This article aims to improve the cultural program for the resident writers in libraries by identifying the current status of the resident writer support project, examining users' perceptions and preferences, and investigating librarians' perceptions of the program. The research methods included an investigation (survey) of the program operation status, user perception and preference surveys, and interviews with librarians about their perceptions of the program. Data were collected from libraries with the cultural program for resident writers between May and November 2021. Findings showed there were challenges in operating the library cultural program due to the lack of resident writers' quality, frequent changes in the program formats (online or offline), and library closures during the COVID-19 pandemic. For the program improvement, suggestions were made, including inviting good-quality resident writers and writers from other fields to the program, training resident writers, advertising the programs using online and offline media, training staff, and developing programs considering user ages and preferences and diversity in local communities.

• Journal of Korean Library and Information Science Society
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• v.45 no.1
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• pp.271-296
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• 2014

To investigate the impact of the school libraries use experiences on the academic library anxiety among the freshmen of academy, A university's freshmen who had used the academic library were sampled systematically and surveyed. Data collected from 445 freshmen were analyzed using the frequency analysis, correlation analysis, regression analysis through the independents; sex, locations of schools, manager of schools, use education, library use, library aided instruction and compared with the previous studies. Library anxiety was also differed according to the locations of schools, managers of schools, library use, use education, library aided instruction. Based on the results, some recommendations were suggested to reduce the library anxiety of freshmen in academic libraries.

• Journal of the Korean Society for Library and Information Science
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• v.48 no.4
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• pp.323-344
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• 2014

This study reports on the development of a metadata schema and an information retrieval system for the Food Education Digital Library project initiated by the Ministry of Agriculture, Food and Rural Affairs and Korea Food Education Network. The metadata schema developed using MODS describes various types of food & nutrition education materials and helps users discover and identify appropriate materials. The implemented information retrieval system supports various search options such as keyword and directory search as well as search for holdings of the library and linked materials.

• Journal of Korean Library and Information Science Society
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• v.38 no.1
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• pp.67-87
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• 2007

This study aims to suggest the ways to apply Information Commons to local university libraries, which face various changes in users and information environment, for using the libraries' space more effectively and for providing users with more satisfying services. Information Commons, which is a concept having been gradually spreading mainly in the U.S. from the early 1990's, is a service place where users can work out anything related to their studies or various lecture-related jobs because they are provided with various information and electronic resources in that one spot. Researches show that physical and human resources should be prepared before executing Information Commons to minimize the problems and to maximize the effectiveness from applying it. Physical resources are such as PC rooms, multimedia rooms, education rooms, one person or group study rooms, and cafe or lounge. Human resources are the librarians who can do reference services including giving the lectures on using library information resources and who can solve the operating problems related to IT.

• Journal of the Korean Society for information Management
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• v.39 no.3
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• pp.195-216
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• 2022

In this study, the author applied the service design methodology to the university library to maximize the service value provided by the university library. To this end, the 'Double Diamond Model', a service design model, was applied to the university library, and service design tools such as Persona, Customer Journey Map, and Touch Points were utilized. To reflect on the service design in the university library, the author first reviewed the literature related to the subject and researched the previous studies. Then, the issue was discovered by questionnaire surveys, interviews with users and librarians, and field investigations. Based on this, Persona and situation scenarios were derived. In addition, after synthesizing Persona's situational behavior and user's emotional change, the study visualized the Customer Journey Map and suggested service improvement plans for 11 items in 3 areas. This study is focused on the process of deriving service improvement plans rather than improving a specific service. The purpose of this study was to improve university library service and to suggest new service plans. The significance of this study is that the practical service improvement plans were applied to the university library.

• Journal of Korean Library and Information Science Society
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• v.35 no.1
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• pp.257-281
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• 2004

To promote the efficiency of university library information service, the analysis of information-seeking behavior of information service users must be pre-examined. Under such assumption, this study made a survey of the information-seeking behavior of university faculty and students of five National Universities and the Universities of Education. This research found out the difference of behavior among main users when they sought the information, which was supplied by university libraries, and gave suggestion and advice for the improvement of the university library information service.

• Journal of the Korean Society for Library and Information Science
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• v.55 no.4
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• pp.159-185
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• 2021

After the pandemic, universities are shifting to distance learning, and the information use environment of libraries is rapidly changing. Therefore, there is a need for academic libraries to provide learning and research support services to users in response to these changes. This study analyzed the following contents, focusing on the contents of online services of academic libraries in order to understand the services provided by academic libraries after the pandemic, 1) the current status of online information services provided by 60 academic libraries at domestic and foreign and 2) the experience and requirements for using the online information services of academic library were investigated. As a result of the study, academic libraries at domestic and foreign responded to the untact environment by providing various online information services and users showed high experience and requirements for the electronic resource service and online user education service of academic libraries after the outbreak of the pandemic. Based on the analysis of the current status of online information services provided by domestic and foreign academic libraries after the outbreak of the pandemic, as well as the experiences and requirements of university students, several strategies were proposed to improve the quality of university education and library online information services and to plan services that respond to user needs.

• Journal of the Society of Disaster Information
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• v.14 no.1
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• pp.51-58
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• 2018

The purpose of this study is to propose a method to construct the information space of library with the resilient space and community base to cope with social changes in response to various contents of library functions. As an institution that provides the places and contents necessary for education and research, it aims to expand and change from the collection center to the user center, from the specific user center to the library that shares resources with the community, And to find ways to contribute to the revitalization of education. A library plan for communities that can increase the value of local libraries and expand user-centered space utilization is as follows; First, in terms of communities in space and programs, the program will be supplemented through the activation of cultural, entertainment, and collaborative programs and the creation of communities. Second, in terms of smart support for operational and environmental issues, the establishment of information technology and smart management operating system to expand the research productivity by efficiently utilizing mutually available data with the local community.

• Journal of the Korean Society for Library and Information Science
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• v.54 no.3
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• pp.21-39
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• 2020

The purpose of this research is to build a mid- and long-term strategic plan for strengthening the status of Gangwon Metropolitan Office of Education as public libraries with the main functions of education, knowledge and culture in the community and helping facilitate the local growth. The current status and needs of Gangwon Metropolitan Office of Education was analyzed with a review of literature and websites, various library statistics, and user surveys and professional focus group interviews conducted during November and December 2019. Based on this analysis, a mission, vision, objectives, strategies, and main tasks of Gangwon Metropolitan Office of Education were established, and 4 strategic goals and 16 major projects were drawn to strengthen the strategic basis of 22 libraries, build specialized collections with a focus on education, recreate user-friendly spaces, and promote services, distinguished from public libraries under the supervision of Gangwon local government. It was necessary for Gangwon Metropolitan Office of Education to enhance and strengthen all of Hardware, Software and Human-ware, equipped with well-organized library building and facilities, collection and services, and professional librarians. In this research, the direction of a mid- and long-term strategic plan was presented for its dynamic operation and sustainable development in the future.