• Journal of the Korean Society for information Management
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• v.30 no.2
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• pp.7-33
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• 2013

The purpose of this study is to analyze the user satisfaction, royalty and compliant of a children's library Website. To achieve the aim of this study a modified Kim and Park's model of the user satisfaction index which consists of information quality, service quality, and system quality dimension is adopted. A total of 130 valid responses to the questionnaire were analysed using SPSS 18. It is found that the higher the user satisfaction gives the higher the royalty and the lower the compliant. For the contents quality dimension, the items of Usability, Accuracy, Easy of understand, Reliability and Up-to-date; for the service quality dimension, the items of Interface design, Reliability, Responsiveness, and Empathy; for the system quality dimension, the items of Response time, Interactive, Easy to access, and Easy to use show a significant relationships to the users' satisfaction.

• Journal of Information Management
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• v.42 no.4
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• pp.195-223
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• 2011

The purpose of this study is to determine the progress of the implementation of the Servicebased Library 2.0 in Korean university libraries. We assess the Service-based Library 2.0 based on the web site analysis of 179 different Korean university libraries. Highlights of our survey include: (1) The most accessed features of the Service-based Library 2.0, were the 'Book Review', 'RSS', 'Tag & Tagging', 'Mobile App', 'Facet' and 'Open API'. (2) Among 179 libraries, of the 16 different services offered by the Service-based Library 2.0, 145 libraries opted for 4 or fewer services offered through the Service, 3 libraries opted for 5-9 services and 3 libraries availed themselves of 10 or more services. (3) More national university libraries than private libraries are implementing Service-based Library 2.0, including such services as 'Book Review', 'RSS', 'Mobile App', 'Facet', 'Blog', 'Twitter', 'Personnel service', 'SMS', 'Facebook'.

• Journal of the Korean Society for Library and Information Science
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• v.35 no.1
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• pp.229-248
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• 2001

The purpose of this study is to develop a model for a medical information website for public library use. Applying the six processes of website development - planning, analysis, design implementation, promotion, and innovation as a research methodology, seven medical information websites are analyzed. The evaluating criteria includes interface layout, contents, function aspects. Based on the results, a medical information website is implemented. This developing methodology will help nonprofessionals in the medical information area understand interface and domain Information.

• Journal of the Korean Society for Library and Information Science
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• v.45 no.1
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• pp.75-101
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• 2011

With the popularization of smartphones, the mobile demand for information from libraries is increasing and mobile library service will soon be quired. This study analyzed the mobile library services for the mobile webs established by 4 university libraries in Korea and 56 belonging to ARL in the United States. It examined 42 mobile applications developed by universities and university libraries in Korea, and 18 mobile applications developed by the universities and university libraries belonging to ARL in the United States. Mobile accessibility was assessed by conducting mobileOK test for the mobile websites of the same libraries. The study shows that university libraries in Korea should establish mobile websites focusing on key contents which reflect the demand for mobile information of users, and secure mobile web accessibility which the users could conveniently use.

• Journal of the Korean Society for Library and Information Science
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• v.38 no.3
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• pp.103-118
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• 2004

Much investment has been to improve quality of web service as internet service is in pursuit of equilibrium. Web site of electronic library which offers various information has to be set a new standard for improving users service satisfaction by developing objsctive evaluation system. In this research we acquired standard of evaluation parameter such as contents, design, navigation, feedback, reference, privacy by analyzing domestic web site of electronic library We evaluated constructed model of usability evaluation using AHP(Analytic Hierarchy Process). We develop 'digital library web site evaluation model' based systematic analysis through polling category selected as evaluation guide.

• Journal of Information Management
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• v.34 no.1
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• pp.37-57
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• 2003

With rapid telecommunication development, university libraries began to provide traditional services as well as web-based services. For the web-based services, university libraries should collect, arrange, and preserve all types of information resources systematically to raise users access and convenience. Therefore, university libraries should be changed into a gateway, which emphasizes electronic collection and role of the internet. That is, university libraries should be a real space as well as a virtual space having collection ability and access paradigm. This research is intended to provide improvement plans through analyzing the collected data.

• Journal of the Korean Society for Library and Information Science
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• v.32 no.4
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• pp.31-52
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• 1998

User Education is one of the main activities among the traditional library services. Nowadays information technology has brought drastic changes into in the libraries, especially in the types of information sources, information users' behavior and the user education programs. The users need to know new information skills to retrieve the adequate information they need, and consequently libraries should develop new instruction programs to meet the user needs according to the radical changes of information technology and daily increasing electronic Information sources including internet resources. In this paper it was researched how to use the library websites for information instruction at the university libraries in Korea, USA and Canada through literature and by visiting the websites of the university libraries. It was found that Korean university libraries focus on providing the physical access to information, while American and Canadian university libraries focus on providing the intellectual access to information as well as the physical access to information. Most Korean university libraries have the entries about library history, library services and collection, outside networked information sources on the menu of their homepages, while there are guides how to use information sources such as subject bibliographies, reference tools, network resource tools, and guides how to write a paper, and information for user instruction on the websites of the western university libraries. It is very promising to make full use of the library webpages for library user education, which nowadays provide very powerful communication interface and make the library users find appealing and accessible.

• Journal of the Korean Society for information Management
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• v.22 no.4 s.58
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• pp.197-220
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• 2005

This research aims to explore faculty research support systems in university libraries, assess their service performance for faculty research, and suggest the need and roadmap for new service development. We perform in-depth analyses of not only the current university library evaluation criteria as part of the overall university evaluation criteria, but also ten university libraries in the United States and two university libraries in Korea. Thorough benchmarking studies reveal the problems of the current university library evaluation criteria in its advances and limitations of current faculty support service systems. Especially this research suggests to develop a one-stop service execution wheel for the roadmap for the faculty research support system which is based on customer relationship management(CRM) for one-to-one, mass-personalized services to the faculty.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.14 no.1
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• pp.173-198
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• 2003

The purpose of this study is to provide suggestions for the design of fashion fields’ websites that can help users conduct their researches. The evaluation criteria were developed and the usability tests of websites in fashion fields were conducted by user groups. In addition, the questionnaires were distributed to user groups in fashion fields to collect data associated with users' information needs and their information use behaviors. Following an analysis, a model of the effective websites design in fashion fields is provided.

• Proceedings of the Korean Society for Information Management Conference
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• 2001.08a
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• pp.197-200
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• 2001

말모둠은 디지털화된 텍스트의 모음으로 주로 언어 연구를 위한 자료로 이용되었다. 그러나 말모둠의 구축사례가 늘면서 검색기법이 다양해지고 내용의 범위가 확대되어 말모둠의 역할은 보다 다양해지고 있다. 본 연구는 말모둠의 개념, 구축현황, 웹사이트에서의 제공 내용 등을 조사하여 디지털도서관에서의 말모둠 활용 가능성을 알아보았다.