• Title/Summary/Keyword: 도서관정보서비스 제공수준

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An Analysis of the Correlation between Basic Indicators of Public Library Operation and Usage Performance: Focusing on the use of Public Libraries in Seoul by Residence, Educational Background, and Income (공공도서관 운영의 기본지표와 이용실적과의 상관관계 분석 - 서울시 공공도서관의 거주지별 학력별 소득별 이용을 중심으로 -)

  • Cho, keumju
    • Journal of Korean Library and Information Science Society
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    • v.52 no.4
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    • pp.79-102
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    • 2021
  • This research is based on open data from the National Library Statistics System and Seoul Survey 2020 from Seoul to analyze the Seoul citizens' usage of public libraries. For such purposes, this research compared and diagnosed the condition of public libraries services at 25 districts of Seoul, focusing on objective indicators of library management and general usage records to understand the correlations between the two. Objective indicators such as budgets, human labor, the number of books, and total ground area were compared with usage records of different classes of Seoul citizens, organized by the citizens' place of living, educational background, and monthly household income. As a result of the research, the correlation between the objective indicators and public usage records of different classes was confirmed. Seoul citizens' usage of public libraries and reading tendency were identified. In addition to, a balanced development of the public libraries in Seoul was proposed to overcome regional disparities and leveling the service level by investigating usage behavior and reading tendency of the public libraries in Seoul.

새로운 인용색인 웹 데이터베이스_SCOPUS

  • Yu, Jae-Bok
    • STIMA Bulletin
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    • s.1
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    • pp.26-32
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    • 2004
  • 최근 Elsevier사에서 제작하여 현재 베타버전으로 시험 서비스 중에 있는 Scopus는,13,000여종의 학술지에 수록된 2,600만여 건의 논문에 대한 초록을 제공하는 세계에서 가장 규모가 큰 웹 데이터베이스이다. 여기에는 SCI와 SSCI에 등재된 7,000여종의 학술지와 자체적인 학술지 선정기준에 의해 추가한 6,000여종의 학술지에 수록된 논문에 대한 초록을 제공하고 있다. 또한 최근 5년간의 학술지에 수록된 각 논문의 참고문헌을 제공하고 있으며, 이들 참고문헌을 토대로 각 논문에 대한 피인용 회시수와 인용문헌에 대한 정보도 제공하고 있다. 이처럼 최근 등장한 Scopus가 SCI와 SSCI에 수록된 학술지를 망라하고 있을 뿐 아니라 인용정보도 제공하고 있다는 점에서, 현재 전세계적으로 가장 대표적인 인용색인인 SCI, SSCI및 A&HCI의 웹 데이터베이스인 Web of Science와 필적할 것으로 보인다. 그러나 Elsevier사에서는, 엄격한 심사기준에 의해 핵심 학술지만을 유지시키고 있는 Thomson-ISI사와는 달리, 학술지의 망라성에 비중을 두고 최소한의 질적 수준을 갖춘 학술지라면 모두 Scopus에서 별도로 추가한 6,000여종의 학술지에 대해 다각적인 측면에서의 검증이 필요할 것으로 보인다.

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A Case Study on E-Journal Usage of Undergraduate Students (대학생의 전자저널 이용 활성화 방안 - D대학교 사례를 중심으로 -)

  • Lee, Lan-Ju;Jang, Un-Bie
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.23 no.2
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    • pp.187-207
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    • 2012
  • The purpose of this study is to examine the usage and user behaviors of undergraduate students and to suggest the ways to promote the usage of e-journals. The methods used in this study are survey questionaires and interviews who are taking a general education course or Library and Information Science courses offered in D University. The study collected the data regarding usage, user behaviors, service quality, user instructions and advertisement of e-journals. In addition, the study analyzed the library website and interviewed librarians. Based on the findings, the study suggested the ways to improve the level of e-journal usage.

Content Analysis of Collaborative Digital Reference Service Knowledge Information Database (협력형 디지털 참고서비스(CDRS) 지식정보DB 내용분석 연구)

  • Jang, Su Hyun;Nam, Young Joon
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.32 no.2
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    • pp.101-123
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    • 2021
  • This study analyses the questions and answers contained in the Knowledge Information Database of the collaborative digital reference service, 'Ask a librarian'. And based on the results of status of user requests, this study draws information usage behavior in the early stages of the service was derived. 1,124 Knowledge Information Database items out of 3,506 cases was analyzed by nine criterion. ① Number of questions and whether to be reference questions, ② Subject and keywords of the question, ③ Purpose of the question, ④ Type of question, ⑤ User's information request, ⑥ Information source and reference services provided by the librarian, ⑦ Number of days to answer, ⑧ Level of the participating library, ⑨ Question type by topic. As a results of analysis, first, users asked for reference questions from various topics as needed, rather than one from a similar topic at a time, but more than half of the total pure reference questions were from the field of library information science. Second, about 71.35% of users were using the 'Ask a librarian' service to recommend a list of information resources related to a particular topic or research problem, and there were also questions that required consultation on the reading situation. Third, the most preferred sources of information for users were bibliography, and in the case of online information sources, users did not relatively prefer them. Fourth, the number of days required to answer was able to confirm significant differences depending on the type of question and the level of the participating library. Fifth, 31.33% of the purpose of the general field question showed that were self-generated.

A Research on the Strategic Plan of Public Libraries in Urban-Rural Complex Area (도·농복합지역 공공도서관 발전 방안 연구 - 부산광역시 기장군을 중심으로 -)

  • Chang, Durk Hyun;Koo, Bon Jin
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.32 no.2
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    • pp.125-147
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    • 2021
  • Being one of the municipality belonging to a large metropolitan city, there are areas with a special environment of rural characteristics that are different from general urban areas. Gijang-gun of Busan Metropolitan City is a good example. Although it maintains the highest level of the number of patrons per public library and the number of books per capita in Busan, and is also promoting various projects to strengthen the knowledge and cultural competitiveness, in Gijang-gun, a Complex Area where rural and urban areas coexist, most of the resources are concentrated in urban areas, and cultural facilities that provide public services are lacking in relatively few rural areas. In this regard, this research strives to enhance the vision and strategy of the Gijang-gun's public libraries, reflecting the characteristics and needs of the patrons as viewed through their urban-rural complex environment.

A Critical Analysis of the Studies on Children's and Adolescents' Information Seeking and Use Part I: Focusing on Information Seeking and Use for Learning (어린이와 청소년의 정보이용에 관한 연구의 비판적 분석 I - 학습을 위한 정보이용을 중심으로 -)

  • Chung, Jin-Soo
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.20 no.2
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    • pp.143-153
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    • 2009
  • This paper identifies some natural habits and patterns of children's and adolescents' information seeking and use by drawing a wide range of studies conducted with children and adolescents as study participants. The patterns reported here indicate that children's and adolescents' information seeking and use are affected by the nature of information tasks, the qualities of access tools, their cognitive ability to seek and use information, and their prior knowledge and experience about the tasks and topics given. The findings should provide insights for identifying future research issues as well as for programming the information environments particularly conducive to learning.

The Effects of Use Patterns and Service Quality on Performance and Use Satisfaction on Library Information System (도서관의 이용패턴과 서비스품질이 정보화성과지각 및 만족에 미치는 영향)

  • Jung, Hyung-Shik;Yeoum, Seoung-Yeoub
    • Journal of Global Scholars of Marketing Science
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    • v.18 no.4
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    • pp.217-244
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    • 2008
  • Consumers' overall satisfaction on a specific library use is inferred to be primarily accrued from their performance perception and use satisfaction on the library information service system as recent information technology is being rapidly improved and more libraries are being equipped with advanced information technologies. However, prior research has been conducted only on general library service quality and visitors' satisfaction, leaving the important aspects of visitors' library use and information performance perception. Thus, the objectives of this research are to examine the effect of library use patterns such as general visit for book reading and more professional information search, coupled with service quality, on the library users' performance perception on the information system that in turn, affects library use satisfaction on the same information system. More specifically, this study examines whether library visitors perceive differenltly the information system performance according to their library use patterns such that professional library users may have less positive on information system service due to their higher expectation or more positive perception on it due to variety of information uses and positive judgment on advanced information system. Next, three dimensions of service quality, consisting of interaction, outcome, and physical evidence quality in visitors' library use situations, are hypothesized to affect performance perception on library information system. Thirdly, the performance perception on library information system is hypothesized to influence the system use satisfaction while these two constructs are to affect visitors' overall satisfaction. we develop the following research model in accordance with the above theoretical reasoning. All variables used in this study(General Use Patterns, Professional Use Patterns, Interaction Quality, Outcome Quality, Physical Evidence Quality, Information Performance Perception, Information Use Satisfaction, Overall Satisfaction) were defined operationally based on the underlying prior studies. A survey was conducted with prepared questionnaires to about 400 visitors of a specific university library. Among them, 353 proper questionnaires were finally used for the analyses. Two-step approach was used to test the hypotheses. First, confirmatory factor analysis was conducted to guarantee the validity and reliability of variables. The results showed that all variables had not only convergent and discriminant validity, but also reliability. Then, research model was examined with a structural equation using LISREL 8.30 version. The fitness of the research model was found to be within the acceptable level. The findings of this study are as follows. The professional library use pattern was found to affect the users' performance perception on the library information system while the general library use pattern was not. Second, three dimensions of service quality (interaction, outcome, physical evidence) were found to influence the information system performance respectively while none of them was not to information use satisfaction. Third, library users' performance perception on the information system operation was found to affect the information system use satisfaction, both of which also influence users' overall satisfaction of the library. The findings of this study suggest that contemporary libraries strengthen their advanced information system operation in a way of user orientation and more importantly maximize their visitors' utilization of information system, accompanying proper material and various program development. This study conceptualized the new constructs of library users' performance perception on the information system and information use satisfaction which could better explain library users' overall satisfaction. Thus, furture study related with library service could utilize the constructs of information system performance and satisfaction as well as the variety of library use patterns in the users' viewpoints.

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A Study on Implementation of Collaborative Digital Reference Service Using Global Network (글로벌네트워크를 활용한 CDRS 협력모형 구현에 관한 연구)

  • Lee Seon-Hee;Choi Hee-Yoon
    • Journal of Korean Library and Information Science Society
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    • v.36 no.4
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    • pp.329-347
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    • 2005
  • Collaborative Digital Reference Service( CDRS) has spread worldwide as a tool of obtaining high-quality information in knowledge information society KISTI formed CDRS collaboration model called Question포인트+ with 4 institutions in Korea. In Question포인트+ which is also linked to the Global Network, the domestic and oversea information specialists answer a variety of questions in response of the requests of users on the web. The implementation of Question포인트+ is significant as the first domestic CDRS collaboration model, and contribute to management, dissemination, and activation of CDRS in Korea.

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A Study on User Perception Survey for Establishing Effective Operational Strategies of the Gwacheon City Library (과천시 도서관의 효과적인 운영 방안 수립을 위한 이용자 인식조사 연구)

  • Younghee Noh;Inho Chang;Woojung Kwak
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.35 no.1
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    • pp.73-96
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    • 2024
  • This study aimed to establish a systematic and comprehensive operational plan for the library to be constructed in the Gwacheon Knowledge Information Town. To achieve this, a survey on the demand for library operations was conducted among actual users of the Gwacheon City Public Library, and plans for the library collection development, user services, and methods to revitalize use were formulated based on the survey results. The findings are as follows. First, the library's construction/space analysis results suggest the need for a multifunctional cultural space accessible to everyone, serving as both a relaxation area and venue for a free information exchange and communication, allowing for a certain level of noise to facilitate an open atmosphere for users. Second, the analysis of the preferred types and forms of library materials revealed that printed materials ranked first, followed by web resources in the second place, and e-books/e-journals in the third. Additionally, there was a high preference for subjects such as literature and history. Third, a high preference was observed for cultural and arts programs, indicating the need for the future Gwacheon Knowledge Information Town Library to strengthen and implement programs focusing on cultural and artistic themes.

An Empirical Study on the Recognition for Quality Management System Introduction of the Information Center (정보센터의 품질경영시스템 도입 인식도에 관한 실증적 연구)

  • 박재용
    • Journal of the Korean Society for information Management
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    • v.19 no.3
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    • pp.69-90
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    • 2002
  • Modern stage must offer to the level which the customer requests the quality of the information service to offer from the information center. We are the one view which needs new system management around the process serving this. This study accomplished theoretical review of ISO 9000 as International Quality Management System. investigated the trend for change of ISO 9000 certification systems. We analyzed the recognition level of members about the introduction of ISO 9000 quality management systems in the information center. The level up of recognition about ISO 9000 quality management system certification systems was the low in the information center. Hereafter, We grasped the subject of ISO 9000 certification systems which the introduction needs. We reviewed ISO 9000 family which the Library and Information center possible apply and presented the requirement in the library and information center with the process to need for a Quality Management System certification.